AMA PRA Category 1 Credit(s)™ 21 ACPE Credits 21.0 (part II) MOC points in medical knowledge in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program 5 Hours of Pharmacology for NPs
Describe different types of healthcare conflicts (ADR)
Methods of Dispute Resolution in Healthcare
Define Methods of Dispute Resolution in Healthcare
Negotiation Strategies
Explain positional negotiation and interest based negotiation
Basic mediation techniques
Summarize basic mediation techniques
Mediation of Provider Patient Complaints
Describe mediation strategies in resolving patient complaints
Mediation of Medical Ethics Complaints
Summarize mediation strategies to address bioethics issues
Mediation and Negotiation Strategies to Resolve Other Conflicts
Summarize the role of negotiation and mediation methods to resolve other healthcare issues
Controversies in the Management of thyroid disease
Discuss management of hypothyroidism, hyperthyroidism and subclinical thyroid disease
New developments in the medical and surgical management of obesity Selecting diets and exercise programs for your patients
Explain the use of medications and surgery in the management of obesity
Using insulin effectively in Type 1 and Type 2 Diabetes
Describe the use of insulin in both types of diabetes
How to choose the proper oral agent for your patient with Type 2 Diabetes
Describe the use of oral agents in the therapy of diabetes
Diagnosing and treating lipid disorders in a timely fashion
Discuss the guidelines for diagnosis and management of dyslipidemia
What is new in osteoporosis
List new developments in the therapy of osteoporosis
Cases in metabolic bone disease
Determine the diagnosis and management of common metabolic bone diseases
Common Pituitary and, Adrenal problems; diagnosis and management
Discuss common pituitary and adrenal disorders their diagnosis and management
PCOS: Management throughout a woman's life span
Discuss the early diagnosis and continuing management at different periods in a woman's reproductive
IMPORTANT INFORMATION
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
BIAS FREE CME - No Commercial Support was provided for this CME activity.
Faculty
Gregory Firestone, PhD
Affiliate Associate Professor, University of South Florida (USF) College of Public Health; President of My Florida Mediator; Previously served on the faculty of the USF Department of Psychiatry and Behavioral Medicine; Previous Director of the University of South Florida Conflict Resolution Collaborative for 22 years.
Gregory Firestone served on standing alternative dispute resolution committees of the Florida Supreme Court for more than two decades (including seven years as Vice Chair of the Court's Alternative Dispute Resolution Rules and Policy Committee) and as Official Observer (on behalf of the Association for Conflict Resolution and the Academy of Family Mediators) to the National Conference of Commissioners on Uniform State Laws Uniform Mediation Act Drafting Committee.
Dr. Firestone is a psychologist, mediator, mediation trainer and dispute resolution system consultant and has maintained a private mediation practice since 1984. Gregory Firestone is a practicing 1) Florida Supreme Court certified Appellate, Circuit Court, Dependency, and Family Mediator, 2) Association for Conflict Resolution (ACR) Advanced Practitioner, and 3) Diplomate Member of the Florida Academy of Professional Mediator.
Dr. Firestone has lectured and published widely in the field of mediation including a recent article he co-authored on mandatory pre-suit medical malpractice mediation and is co-author of Mediation Works: Make it Work for You, a mediation orientation video produced by the Florida Supreme Court Dispute Resolution Center.
Veronica Piziak, MD, PhD, FACP
Professor of Medicine, College of Medicine Texas A & M, Temple, Tx.
Senior Staff Endocrinologist, Baylor Scott and White; Temple, Texas
Director Diabetes Education Section, Baylor Scott & White, Temple, Texas
Dr. Piziak received her undergraduate degrees and her PhD from the University of Massachusetts at Amherst and her medical degree from University Kentucky in Lexington. She completed her internal medicine residency at Akron general Medical Center in Akron Ohio and her fellowship training in endocrinology metabolism at the University of Cincinnati, Ohio.
Dr. Piziak is presently the Emeritus Chief of Endocrinology, Director of the Diabetes section and Director of the Endocrinology Fellowship program at Baylor Scott and White in Temple Texas. She is a Professor of Medicine at Texas A&M University and a fellow of the American College of physicians.
Accreditation
Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 12 contact hours.
Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.
In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 21 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).
US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.
Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 21 contact hours.
Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.
Royal College of Physicians and Surgeons of Canada:
Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME’s “CME in Support of MOC” program in Section 3 of the Royal College’s MOC Program.
College of Family Physicians of Canada (CFPC) The College of Family Physicians of Canada (CFPC) has a reciprocal credit reporting agreement with the American Academy of Family Physicians (AAFP). Prescribed credits can be claimed as the equivalent number of certified credits, and Elective credits can be claimed as the equivalent number of non-certified credits.
Members of the CFPC may claim up to 50 credits per five-year cycle from Physician's Recognition Award (PRA) Category 1 credits. Any additional credits are eligible as non-certified credits.
Credit Designation for Pharmacists: This knowledge-based activity is approved for 21 hours of pharmacy continuing education credit.
Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 14 contact hours.
Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 21 (part II) MOC points in medical knowledge in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program.
Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.
ITINERARY
DATE
PORT OF CALL
ARRIVE
DEPART
Fri Mar 15
Miami, Florida
-
5:00 pm
Sat Mar 16
At Sea - Cruising
-
-
Sun Mar 17
Labadee, Haiti
8:00 am
5:00 pm
Mon Mar 18
At Sea - Cruising
-
-
Tue Mar 19
Kralendijk (Bonaire), Antilles
9:00 am
8:00 pm
Wed Mar 20
Willemstad, Curacao
8:00 am
11:00 pm
Thu Mar 21
Oranjestad, Aruba
8:00 am
6:00 pm
Fri Mar 22
At Sea - Cruising
-
-
Sat Mar 23
At Sea - Cruising
-
-
Sun Mar 24
Miami, Florida
7:00 am
-
PORTS OF CALL
Miami, Florida
Miami is often defined by its sun-drenched beaches, but to treat it as just a beach stop is to miss the point entirely. As a port of embarkation or a day-long call, it offers a dynamic tapestry of culture, art, and history that rewards the curious traveler.
Beyond the famous sands, South Beach is a living museum. The Art Deco Historic District is a must-see; we recommend a self-guided walk along Ocean Drive to appreciate the pastel-hued, streamlined architecture from the 1930s and 40s. It’s a masterclass in 20th-century design, best absorbed with a coffee at a sidewalk café while observing the uniquely Miami scene. While the nightlife is legendary, the daytime architectural tour is the real cultural highlight.
For a potent dose of contemporary culture, head to the Wynwood Arts District. What began as a street art initiative has blossomed into one of the world's great outdoor art galleries. The Wynwood Walls are the curated centerpiece, but the real energy is in the surrounding blocks, where massive, museum-quality murals cover entire buildings. It’s an accessible and visually stunning experience, complemented by independent galleries and boutiques.
To experience the city’s Cuban soul, a visit to Little Havana is essential. Stroll down Calle Ocho, where the air is thick with the scent of roasting coffee and hand-rolled cigars. Peer into windows to watch master cigar rollers at work, grab a potent *cafecito* from a walk-up *ventanita*, and find a spot for an authentic Cuban sandwich. The sounds of salsa music and the clatter of dominoes at Máximo Gómez Park create a vibrant, unpretentious slice of cultural immersion.
For a quieter, more elegant experience, the Vizcaya Museum & Gardens offers a glimpse into early 20th-century opulence. This stunning Italian Renaissance-style villa and its sprawling formal gardens feel a world away from the city's modern buzz, providing a serene and historically rich counterpoint. From the port, these distinct neighborhoods are best reached by ride-share, allowing you to easily craft a day that reflects your interests.
At Sea - Cruising
Labadee, Haiti
Labadee is a private coastal peninsula offering a meticulously managed day of sun and adventure. The setting is undeniably beautiful, with lush, green hillsides meeting turquoise water. You can choose your pace: relax on the sands of Columbus Cove, or seek out the thrills of Adrenaline Beach. The main attractions are purpose-built, including the Dragon’s Breath Zipline, which offers spectacular views as you soar over the bay, and a unique alpine coaster that winds through the tropical vegetation. While there are artisan markets with local crafts, it's important to set expectations: this is a self-contained resort experience. It provides a secure and scenic beach day but does not offer access to or an authentic cultural immersion into the rest of Haiti.
Kralendijk (Bonaire), Antilles
Bonaire's identity is inextricably linked to the sea. The entire coastline is a protected national marine park, a pioneering effort in conservation that has preserved one of the Caribbean's most vibrant underwater ecosystems. This makes world-class snorkeling and diving remarkably accessible, often just steps from the shore. The main town, Kralendijk, is a clean, quiet, and walkable port. Its main street, Kaya Grandi, is lined with colorful Dutch-Caribbean architecture housing boutiques and galleries, while waterfront cafes offer a tranquil spot to watch sailboats in the bay.
While the town is pleasant, the island's true allure lies in its natural state. A short taxi ride can take you to a nearby beach for an easy snorkel, or to the southern tip to see the striking contrast of white salt pans, blue water, and the iconic pink flamingos of the Pekelmeer Sanctuary. Bonaire is not a destination for high-energy thrills or extensive historical sites; it is a place to slow down and immerse yourself in a pristine natural environment. It offers a genuine, low-key Caribbean experience for those who appreciate the beauty of the world beneath the waves.
Willemstad, Curacao
Willemstad is not just another Caribbean port; its historic core is a designated UNESCO World Heritage site, offering a cultural depth that rewards exploration. The city is bisected by St. Anna Bay, and the two sides, Punda and Otrobanda, are connected by the iconic Queen Emma Pontoon Bridge. Walking across this floating bridge as it swings open for passing ships is a quintessential Willemstad experience.
Punda is home to the famous Handelskade, the waterfront row of brightly colored, 18th-century Dutch colonial buildings that form the island's signature image. Its gridded streets are filled with shops, galleries, and cafes, along with the Mikvé Israel-Emanuel Synagogue, the oldest continuously operating synagogue in the Americas. Across the bay, Otrobanda (“the other side”) offers a more residential feel with a maze of winding alleys. It is also the location of the Kura Hulanda Museum, a powerful and essential institution that chronicles the transatlantic slave trade and its profound impact on the region.
While the city itself is the main attraction, Curacao’s renowned beaches require transportation. A taxi or pre-arranged tour is necessary to reach them. For a full-service beach club atmosphere, Mambo Beach is a popular choice. For more natural beauty, the island's west coast (Westpunt) features stunning coves like Kenepa Grandi and Cas Abao, known for their turquoise water and dramatic cliffs. A visit to the Curacao Liqueur Distillery offers a brief, flavorful diversion for a taste of the island's famous spirit.
Oranjestad, Aruba
Aruba presents a unique Caribbean landscape, trading lush jungle for an arid, desert-like beauty of cacti, rock formations, and its iconic, wind-swept divi-divi trees. The cruise port docks directly in the capital, Oranjestad, a clean and walkable city defined by its brightly colored Dutch colonial architecture. A complimentary open-air trolley makes a convenient loop through the main downtown area, which is filled with high-end retailers and local boutiques.
While the city is charming, Aruba’s primary draw is its magnificent coastline. A short taxi or bus ride north of the port reveals two of the Caribbean’s most celebrated beaches. Eagle Beach is a vast expanse of pristine white sand, consistently ranked among the world's best, offering a more tranquil atmosphere. Adjacent Palm Beach is livelier, lined with resorts, beach bars, and a full spectrum of water sports.
For those seeking an alternative to the beach, the island’s interior offers a compelling look at its rugged terrain. A visit to Arikok National Park showcases a dramatic coastline and caves with ancient Arawak petroglyphs. Closer to the port, the Casibari Rock Formations provide an easily accessible opportunity to climb among massive tonalite boulders for panoramic island views. Aruba offers a polished and safe environment, balancing world-class beach relaxation with accessible and distinctive natural scenery.
Royal Caribbean's Navigator of the Seas
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
Junior Suite with Balcony (J4)
Two twin beds that convert to Royal King, private balcony, sitting area (some with sofa bed) and private bathroom. Stateroom: 297 sq. ft. Balcony: 64 sq. ft.
1,894.00 per person
Call: 800-422-0711 and we'll find the best value for you.
Suite/DeluxeGrand Suite - 1 Bedroom (GS) Marble entry. Room has two twin beds that convert to Royal King, private balcony, sitting area and private bathroom with tub. Stateroom: 381 sq. ft. Balcony: 104 sq. ft.
Suite/DeluxeGrand Suite - 2 Bedrooms (GT) Two bedrooms with two twin beds that convert to Royal King (one room with third and fourth Pullman beds), a private balcony, two bathrooms and living area with double sofa bed. Stateroom: 610 sq. ft. Balcony: 208 sq. ft.
Suite/DeluxeJunior Suite with Balcony (J3) Two twin beds that convert to Royal King, private balcony, sitting area (some with sofa bed) and private bathroom. Stateroom: 297 sq. ft. Balcony: 64 sq. ft.
Suite/DeluxeOwner's Suite - 1 Bedroom (OS) Marble entry with door bell. Queen-size bed, bathroom with tub. Separate living area with a queen-size sofa bed. Stateroom: 618 sq. ft. Balcony: 64 sq. ft.
Suite/DeluxeRoyal Suite with Balcony (RS) Grand entrance with doorbell. Bedroom with king-size bed, and private bathroom with tub, private balcony with whirlpool, living room with queen-size sofa bed and baby grand piano. Stateroom 1,066 sq. ft. Balcony 211 sq. ft.
Suite/DeluxeOceanview Panoramic Suite (No Balcony) (VP) Two twin beds that convert to Royal King. Curtained section with bunk beds. Living area with double sofa bed, vanity and sitting area. One and a half baths with shower. Floor to ceiling wrap around panoramic windows, 76 inches high by 321 inches wide. Stateroom: 406 sq. ft.
Oceanview with Balcony (4D)
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 198 sq. ft. Balcony: 50 sq. ft.
1,114.00 per person
Call: 800-422-0711 and we'll find the best value for you.
Oceanview with Balcony (6D)
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 198 sq. ft. Balcony: 50 sq. ft.
1,094.00 per person
Call: 800-422-0711 and we'll find the best value for you.
BalconySpacious Oceanview with Balcony (1B) Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 202 sq. ft. Balcony: 42 sq. ft.
BalconyOceanview with Balcony (1D) Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 198 sq. ft. Balcony: 50 sq. ft.
BalconySpacious Oceanview with Balcony (2B) Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 202 sq. ft. Balcony: 42 sq. ft.
BalconyOceanview with Balcony (2D) Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 198 sq. ft. Balcony: 50 sq. ft.
BalconySpacious Oceanview with Balcony (3B) Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 202 sq. ft. Balcony: 42 sq. ft.
BalconyOceanview with Balcony (3D) Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 198 sq. ft. Balcony: 50 sq. ft.
BalconySpacious Oceanview with Balcony (4B) Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 202 sq. ft. Balcony: 42 sq. ft.
BalconyOceanview with Balcony (5D) Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 198 sq. ft. Balcony: 50 sq. ft.
BalconySpacious Oceanview with Balcony (6B) Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 202 sq. ft. Balcony: 42 sq. ft.
BalconyOceanview with Balcony (7D) Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 198 sq. ft. Balcony: 50 sq. ft.
Oceanview Stateroom (8N)
Two twin beds that convert to Royal King and private bathroom. Stateroom: 160 sq. ft.
754.00 per person
Call: 800-422-0711 and we'll find the best value for you.
OutsideUltra Spacious Oceanview (1K) Two twin beds that convert to Royal King, additional bunk beds in separate area, separate sitting area with sofa bed, and a private bathroom with shower. Stateroom: 328 sq. ft.
OutsideSpacious Panoramic Oceanview (1L) Two twin beds convert to Royal King. Double sofa bed for quad staterooms. Vanity with sitting area, Private bathroom with shower. Floor to Ceiling wrap around panoramic window, 76 inches high by 103 inches wide. Stateroom: 191 sq. ft.
Interior Stateroom (6V)
Two twin beds that convert to Royal King sitting area with sofa, vanity area, and bathroom. Stateroom: 160 sq. ft.
584.00 per person
Call: 800-422-0711 and we'll find the best value for you.
InsidePromenade View Interior (1T) A view of the Royal Promenade with bowed windows, two twin beds that convert to Royal King and private bathroom. Stateroom: 167 sq. ft.
InsideInterior with Virtual Balcony (4U) High-definition screen that spans nearly floor to ceiling, providing real-time views of the ocean and destinations. Two twin beds that convert to Royal King, sitting area with sofa, and full bathroom.
Stateroom: 160 sq. ft.
Port Charges, Taxes & Fees of 326.53 are not included in the per person fares displayed above.
A deposit of 450.00 per person is due to reserve your stateroom.
3rd/4th in Stateroom - Please call to secure the best possible pricing
Cruise pricing is presented per person, based double occupancy of the stateroom, following industry practice. Pricing presented above is listed accordingly to allow easy comparison for the stateroom categories displayed. Our agents always provide 'total cost' pricing disclosing all particulars before you make any commitment.
COMPETITIVE PRICING PROMISE: We will match any price currently offered by the cruise line; this promise includes their short-term, promotional rates. As a value-added organizer of meetings at sea, however, we do not seek to compete with 'cruise discounters,' 'travel clubs,' or 'distressed inventory' sales operations.
PRICING SUBJECT TO CHANGE:
Because this sailing is departing soon, no fares are displayed above; Call us to request a quote of current, market-rate fares. Those fares, the same as offered directly by the cruise line, are subject to change at any time until held with a deposit or full payment of the fare. Market rates are capacity and revenue controlled, do fluctuate, and can be withdrawn without notice.
CANCELLATION PENALTY POLICY WILL APPLY: We recommend Travel Insurance to protect your investment from unexpected, late cancellations.
Cruise Cancellation Policy:Late Cancellation policies vary by cruise line, itinerary and length of cruise. When reserving your stateroom, please congirm the policy applicable to this cruise with one of our agents.
Course Fee Cancellation Policy: 30+ days before sailing date - 75% Refund ; 7-29 days before sailing date - 50% Refund; Less than 7 days before sailing date - No Refund
FUEL SUPPLEMENT: During periods of unusual oil price volatility, cruiselines may implement a fuel surcharge at any time prior to sailing.
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
Simply provide a few short details about your trip
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
Cancelling your trip after unexpectedly becoming too sick to travel
Taking care of a sick or injured traveling companion
Having to end your trip early due to a family emergency
Dealing with a flight delay or cancellation
Needing to buy personal items if your luggage is lost or stolen
Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
A doctor says you or a traveling companion is too sick to fly
Your parent or child requires hospitalization
You need to attend the birth of a family member’s child
You have a traffic accident (not breakdown) on the way to the airport
A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
You have a covered illness or injury and a doctor says you must return home
A family member has a qualifying injury and needs your care
A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
You slip and break your ankle while sightseeing
You get food poisoning while sampling the local cuisine
You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
Medical triage with referrals to local prescreened medical providers
Ongoing medical monitoring
Payment guarantee
Emergency medical transportation
Additional services for travel-related emergencies can help with:
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7): 1-800-284-8300(within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands) 1-804-281-5700(outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.
Questions?
Call us at 800.422.0711 (US & Canada)
Or +1-727-526-1571
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
