12 AMA PRA Category 1 Credits™ 12 ACPE Credits 12.0 Contact Hours 12 CE Credits for Psychologists 12 ASWB ACE Credits 10 Credits are live, and 2 are pre-cruise
COURSE FEES
$895.00 for Physicians, Psychiatrists, Pharmacists, & Attorneys
$750.00 for Physician Assistants & Nurse Practitioners
$495.00 for Nurses, Students & Others
TARGET AUDIENCE
Physicians, Physician Assistants, Nurses, Nurse Practitioners, Pharmacists, Psychologists, Social Workers
PROGRAM PURPOSE
Introduction to Health Care Conflicts
Methods of Dispute Resolution in Healthcare
Negotiation Strategies in Healthcare
Basic mediation Techniques in Healthcare
Mediation of Provider Patient Complaints
Mediation of Medical Ethics Complaints
Mediation and Negotiation Strategies to Resolve Other Healthcare Conflicts
IMPORTANT INFORMATION
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
BIAS FREE CME - No Commercial Support was provided for this CME activity.
Faculty
Gregory Firestone, PhD
Affiliate Associate Professor, University of South Florida (USF) College of Public Health; President of My Florida Mediator; Previously served on the faculty of the USF Department of Psychiatry and Behavioral Medicine; Previous Director of the University of South Florida Conflict Resolution Collaborative for 22 years.
Gregory Firestone served on standing alternative dispute resolution committees of the Florida Supreme Court for more than two decades (including seven years as Vice Chair of the Court's Alternative Dispute Resolution Rules and Policy Committee) and as Official Observer (on behalf of the Association for Conflict Resolution and the Academy of Family Mediators) to the National Conference of Commissioners on Uniform State Laws Uniform Mediation Act Drafting Committee.
Dr. Firestone is a psychologist, mediator, mediation trainer and dispute resolution system consultant and has maintained a private mediation practice since 1984. Gregory Firestone is a practicing 1) Florida Supreme Court certified Appellate, Circuit Court, Dependency, and Family Mediator, 2) Association for Conflict Resolution (ACR) Advanced Practitioner, and 3) Diplomate Member of the Florida Academy of Professional Mediator.
Dr. Firestone has lectured and published widely in the field of mediation including a recent article he co-authored on mandatory pre-suit medical malpractice mediation and is co-author of Mediation Works: Make it Work for You, a mediation orientation video produced by the Florida Supreme Court Dispute Resolution Center.
Accreditation
In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 12 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).
US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.
Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 12 contact hours.
Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.
Royal College of Physicians and Surgeons of Canada:
Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME’s “CME in Support of MOC” program in Section 3 of the Royal College’s MOC Program.
College of Family Physicians of Canada (CFPC) The College of Family Physicians of Canada (CFPC) has a reciprocal credit reporting agreement with the American Academy of Family Physicians (AAFP). Prescribed credits can be claimed as the equivalent number of certified credits, and Elective credits can be claimed as the equivalent number of non-certified credits.
Members of the CFPC may claim up to 50 credits per five-year cycle from Physician's Recognition Award (PRA) Category 1 credits. Any additional credits are eligible as non-certified credits.
Credit Designation for Pharmacists: This knowledge-based activity is approved for 12 hours of pharmacy continuing education credit.
Accreditation: Continuing Education, Inc. is approved by the American Psychological Association to sponsor continuing education for psychologists. Continuing Education, Inc. maintains responsibility for this program and its content.
Designation: As an organization approved by the American Psychological Association, Continuing Education, Inc. is offering this activity for a maximum of 12 hours of continuing education credit. Each psychologist should claim only those hours of credit that he/she actually spent in the educational activity.
As a Jointly Accredited Organization, Continuing Education, Inc. is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 12 Clinical continuing education credits.
Does not apply to the following states/provinces: New Jersey, New York, Yukon Territories.
*Tentative course schedule, actual class times may differ.
PORTS OF CALL
San Juan, Puerto Rico
San Juan is one of the most rewarding and historically significant ports in the Caribbean, and its greatest asset is proximity. Your ship docks at the edge of Old San Juan, a 500-year-old walled city that is a destination in its own right. Forget the organized bus tours; this is a port best explored on foot.
Step off the ship and you are immediately immersed in the atmosphere of blue cobblestone streets and pastel-hued colonial architecture. Your primary objective should be exploring the two massive Spanish citadels that bookend the old city. Start with Castillo San Cristóbal, the largest Spanish fort in the Americas, then enjoy the scenic one-mile walk along the city wall to the iconic Castillo San Felipe del Morro, which has guarded the harbor entrance for centuries. The scale and preservation of these UNESCO World Heritage sites are genuinely impressive.
Beyond the forts, the joy of San Juan is in the wandering. Discover shaded plazas, artisan shops on Calle del Cristo, and the famous Fortaleza Street. For a taste of authentic Puerto Rican cuisine, find a local spot for *mofongo* (a savory dish of mashed plantains) or enjoy a classic piña colada at Barrachina, one of the bars that claims to have invented it. While the famous beaches of Condado and Isla Verde are an option, they require a taxi and can consume valuable time. For a port day, the tangible history, vibrant culture, and culinary delights within the city walls offer a more than fulfilling experience.
Philipsburg, St. Maarten
St. Maarten offers one of the most distinct experiences in the Caribbean: the chance to visit two countries in a single day. Your ship docks in Philipsburg, the capital of the Dutch side (Sint Maarten), a bustling hub of activity. The town itself is built along a beautiful arc of sand, Great Bay Beach, with a lively boardwalk perfect for a stroll. This is the commercial heart of the island, known for its extensive duty-free shopping, particularly for jewelry, electronics, and local spirits like the iconic Guavaberry Liqueur.
For a complete change of pace, a short taxi ride transports you to the French side (Saint-Martin). Here, the atmosphere shifts to something more akin to the French Riviera. The capital, Marigot, offers a more relaxed vibe with chic boutiques, open-air markets, and charming bistros serving fresh croissants and coffee. For the food-focused traveler, a visit to Grand Case is essential; it’s widely regarded as the culinary capital of the Caribbean, with an impressive collection of world-class restaurants.
Of course, the beaches are a primary draw. While there are dozens to choose from, Maho Beach is a spectacle you won’t forget. It’s not a place for quiet relaxation, but for the unique thrill of watching massive jets land just feet above your head. For a more classic Caribbean beach day, Orient Bay on the French side offers a wide expanse of white sand and turquoise water. St. Maarten’s appeal lies in this choice—you can curate your day to be as high-energy or as relaxed as you wish.
St. John's, Antigua
St. John's is the vibrant gateway to Antigua, an island that offers a compelling blend of classic Caribbean leisure and significant British naval history. While the port city itself is a bustling hub of colorful colonial-era architecture and duty-free shopping at Heritage Quay, the island's true treasures require a short journey.
For anyone with an interest in history, the essential destination is Nelson's Dockyard. Located in English Harbour (a scenic 30-minute taxi ride), this meticulously restored 18th-century naval base is a UNESCO World Heritage Site and the only continuously working Georgian dockyard in the world. It’s a living museum where you can walk the same cobblestones as Admiral Nelson, explore the Dockyard Museum, and enjoy lunch at a waterside café. For a breathtaking perspective, arrange for your driver to take you up to the Shirley Heights lookout for one of the most iconic panoramic views in the Caribbean.
Of course, Antigua is legendary for its beaches. While the claim of 365 beaches is a charming piece of local lore, you only need one for a perfect day. Dickenson Bay is a popular choice, offering calm waters, beach bars, and water sports. For a more serene experience, ask a driver to take you to the powdery sands of Valley Church Beach or Ffryes Beach on the southwest coast.
Our advice: Plan your day. The best of Antigua lies beyond the immediate port. A pre-arranged taxi or a shore excursion is the most efficient way to experience the island's unique combination of historical depth and stunning natural beauty.
Castries, St. Lucia
St. Lucia stands apart from its Caribbean neighbors, defined by a dramatic, volcanic landscape rather than just its coastline. The island’s icons are the majestic Pitons, twin emerald peaks rising sharply from the sea—a UNESCO World Heritage site that forms one of the most breathtaking vistas in the tropics.
From the port in Castries, visitors face a pleasant choice, as the island’s prime attractions are geographically distinct. The quintessential St. Lucian experience lies to the south, near the town of Soufrière. Reaching it requires a commitment: either a winding, scenic drive of over an hour or a faster, highly recommended boat excursion. This journey rewards you with up-close views of the Pitons, a visit to the Sulphur Springs—the world's only “drive-in volcano”—and the chance to take a therapeutic mud bath in its mineral-rich pools.
For those preferring a more relaxed day closer to port, the areas north of Castries offer their own appeal. Marigot Bay, a stunning natural harbor framed by lush hills, is a short journey away and perfect for a quiet lunch with a view. Further north, Rodney Bay presents a more lively atmosphere with the beautiful expanse of Reduit Beach, waterfront restaurants, and shops. Nearby, Pigeon Island National Landmark provides a mix of military history, gentle hiking trails, and panoramic views of the coastline.
Closer to the ship, the Castries Market offers an authentic slice of local life with its vibrant stalls of spices, produce, and handmade crafts.
Bridgetown, Barbados
Barbados presents a polished and substantial Caribbean experience, anchored by its capital, a UNESCO World Heritage site. Historic Bridgetown and its Garrison offer a genuine sense of place, where British colonial architecture stands alongside vibrant Bajan life. The city core is compact enough to explore, with landmarks like the Parliament Buildings and the Careenage marina providing a backdrop that feels more like a historic town than a simple beach stop.
Beyond the city, the island's offerings are diverse. For a unique natural wonder, Harrison's Cave offers a stunning underground tram tour through crystallized limestone caverns. For a taste of the island's most famous export, a visit to the Mount Gay Rum Distillery provides both a history lesson and a tasting. Of course, the beaches are world-class. Just a short taxi ride from the port, Carlisle Bay is a magnificent crescent of white sand with calm, turquoise water, perfect for swimming and snorkeling over several shipwrecks teeming with marine life. For a more serene scene, the west coast, known as the "Platinum Coast," is lined with idyllic stretches like Paynes Bay and Mullins Beach.
Barbados is not a rugged, off-the-beaten-path destination; it is well-developed and organized. Taxis are plentiful and regulated (though it's always wise to confirm the fare beforehand). This makes it an excellent port for independent exploration, offering a rewarding balance of accessible history, natural beauty, and sophisticated relaxation.
Roseau, Dominica
Dominica is, without exaggeration, the “Nature Island” of the Caribbean. This is not a destination for manicured beaches and sprawling resorts; it is a place of raw, volcanic beauty, dense rainforests, and a staggering number of rivers and waterfalls. The experience here is active and immersive, rewarding those who come prepared to explore.
The capital, Roseau, is a modest but functional port town. While it has a certain charm with its historic French Quarter and bustling Old Market, the city itself is primarily a gateway to the island's spectacular interior. The nearby Botanical Gardens offer a pleasant and accessible introduction to the island's flora.
The true highlights are found within the UNESCO World Heritage-listed Morne Trois Pitons National Park. A short drive from the port can lead you to several iconic sites. Trafalgar Falls presents a dramatic duo of cascades—the taller “father” falls and the warmer, wider “mother” falls. For a more adventurous experience, Titou Gorge offers the chance to swim through a narrow, sun-dappled canyon to a hidden waterfall. A gentler option is the Emerald Pool, a serene grotto with a small cascade, perfect for a refreshing dip in the heart of the forest.
For those drawn to the water, Champagne Reef is a must-see. Here, you can snorkel or dive through streams of bubbles rising from volcanic vents on the seafloor, a truly unique sensation. Dominica offers a genuine escape into a less-developed, more authentic Caribbean landscape.
At Sea - Cruising
Celebrity Summit
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
Concierge Class Stateroom (C2)
Concierge Class Staterooms are more spacious veranda staterooms which include additional services and amenities. You’ll enjoy personalized concierge service, priority check-in, priority debarkation, restaurant seating time preferences, daily delivery of afternoon savories, and more! King bed that can be converted into two twin beds. 204 sq ft with 42 sq ft veranda.
1,732.17 per person
Price above includes Wifi, Drinks Package and Gratuities.
Call: 800-422-0711 and we'll find the best value for you.
Veranda Stateroom (V2)
Indoor and outdoor space come together to create your private sanctuary at sea. Relax in your personal seating area and enjoy amenities that contribute to your modern luxury experience. Your personal veranda lets you greet the day, enjoy fresh sea breezes, and soak in breathtaking sunsets. King bed that can be converted into two Twin beds. 175 sq ft with 38 sq ft balcony.
1,561.17 per person
Price above includes Wifi, Drinks Package and Gratuities.
Call: 800-422-0711 and we'll find the best value for you.
BalconyPrime AquaClass Stateroom (A1) Prime AquaClass Staterooms are spacious, centrally-located veranda staterooms which include luxurious wellness-oriented services and amenities. You’ll enjoy access to an exclusive restaurant (Blu), unlimited access to the Persian Garden spa lounge, a personal spa concierge, daily delivery of flavored tea, and more! King bed that can be converted into two twin beds. 194 sq ft with 54 sq ft veranda.
BalconyAquaClass Stateroom (A2) AquaClass Staterooms are more spacious veranda staterooms which include luxurious wellness-oriented services and amenities. You’ll enjoy access to an exclusive restaurant (Blu), unlimited access to the Persian Garden spa lounge, a personal spa concierge, daily delivery of flavored tea, and more! King bed that can be converted into two twin beds. 194 sq ft with 54 sq ft veranda.
BalconyPrime Concierge Class Stateroom (C1) Prime Concierge Class Staterooms are spacious, centrally located veranda staterooms which include additional services and amenities. You’ll enjoy personalized concierge service, priority check-in, priority debarkation, restaurant seating time preferences, daily delivery of afternoon savories, and more! King bed that can be converted into two twin beds. 204 sq ft with 42 sq ft veranda.
BalconyDeluxe Veranda Stateroom (DV) Indoor and outdoor space come together to create your private sanctuary at sea. Relax in your personal seating area and enjoy amenities that contribute to your modern luxury experience. Your personal veranda lets you greet the day, enjoy fresh sea breezes, and soak in breathtaking sunsets. King bed that can be converted into two twin beds. 175 sq ft with 44+ sq ft balcony.
BalconySunset Veranda Stateroom (SV) Sunset Veranda Staterooms are spacious staterooms located in the aft of the ship, each with its own private veranda to enjoy the beautiful sunsets. King bed that can be converted into two Twin beds. 209 sq ft with 42 sq ft veranda.
BalconyUltra Deluxe Concierge Class Stateroom (UC) Ultra Deluxe Concierge Class Staterooms are extra spacious veranda staterooms which include additional services and amenities. You’ll enjoy personalized concierge service, priority check-in, priority debarkation, restaurant seating time preferences, daily delivery of afternoon savories, and more! King bed that can be converted into two twin beds. 204 sq ft with 88 sq ft veranda.
BalconyUltra Deluxe Veranda Stateroom (UV) Ultra Deluxe Veranda Staterooms are spacious staterooms located in the aft of the ship, each with its own extra-large private veranda to enjoy the beautiful sunsets. King bed that can be converted into two Twin beds. 296 sq ft with 210 sq ft veranda.
BalconyPrime Veranda Stateroom (V1) Prime Veranda Staterooms are in the most desirable locations on the ship (Higher decks and more centrally located). Indoor and outdoor space come together to create your private sanctuary at sea. Relax in your personal seating area and enjoy amenities that contribute to your modern luxury experience. Your personal veranda lets you greet the day, enjoy fresh sea breezes, and soak in breathtaking sunsets. King bed that can be converted into two Twin beds. 175 sq ft with 38 sq ft balcony.
Oceanview Stateroom (O2)
Experience expansive ocean views directly from your room, ensuring every journey is as pleasing inside your room as outside it. Bask in the natural light, relax in your personal seating area, and enjoy amenities tailored for your comfort and convenience. King bed that can be converted into two twin beds. 171 sq ft.
1,090.17 per person
Price above includes Wifi, Drinks Package and Gratuities.
Call: 800-422-0711 and we'll find the best value for you.
OutsideDeluxe Oceanview Stateroom (DO) Deluxe Oceanview Staterooms are more spacious staterooms located on higher decks. Experience expansive ocean views directly from your room, ensuring every journey is as pleasing inside your room as outside it. Bask in the natural light, relax in your personal seating area, and enjoy amenities tailored for your comfort and convenience. King bed that can be converted into two twin beds. 170+ sq ft.
NOTE: Some Deluxe Oceanview Staterooms are located at the front of the ship and may not be exactly as pictured.
OutsidePrime Oceanview Stateroom (O1) Prime Oceanview Staterooms are located in more desirable locations on the ship.Experience expansive ocean views directly from your room, ensuring every journey is as pleasing inside your room as outside it. Bask in the natural light, relax in your personal seating area, and enjoy amenities tailored for your comfort and convenience. King bed that can be converted into two twin beds. 171 sq ft.
Inside Stateroom (I2)
Discover a haven of tranquility on your cruise. This cozy retreat is designed to maximize space and comfort, offering you a serene escape to rest and recharge. Thoughtful amenities ensure your journey is as comfortable as it is memorable. Two twin beds that can be converted into a king bed. 170 sq ft.
1,153.17 per person
Price above includes Wifi, Drinks Package and Gratuities.
Call: 800-422-0711 and we'll find the best value for you.
InsidePrime Inside Stateroom (I1) Prime Inside Staterooms are located on higher decks on the ship. Discover a haven of tranquility on your cruise. This cozy retreat is designed to maximize space and comfort, offering you a serene escape to rest and recharge. Thoughtful amenities ensure your journey is as comfortable as it is memorable. Two twin beds that can be converted into a king bed. 170 sq ft.
Suite/DeluxeAqua Sky Suite (AS) The Aqua Sky Suite combines the wellness-focused benefits of AquaClass with the luxurious benefits of suites. You’ll enjoy benefits such as exclusive access to Luminae restaurant, as well as The Retreat Sundeck and Lounge, which rival any high-end resort. You’ll also enjoy unlimited access to the Persian Garden Thermal Suite, priority Spa reservations, in-room fitness amenities, bathrobes, slippers, included Premium drinks, Wi-Fi, Gratuities, and much more. These suites have a king-sized bed that faces the floor-to-ceiling window and sliding glass door leading to your private balcony. 319 sq ft. with 79 sq ft. veranda.
We're committed to finding the best value for you.
Suite/DeluxeCelebrity Suite (CS) The Celebrity Suite is a luxurious, two-room suite featuring a large living area with floor-to-ceiling panoramic windows, a private veranda, and all the usual suite benefits. You’ll enjoy benefits such as exclusive access to Luminae restaurant, as well as The Retreat Sundeck and Lounge, which rival any high-end resort. Your dedicated team of attendants, concierges, and your Personal Retreat Host will do everything to ensure you never have to lift a finger on vacation. 406 sq ft. with 51 sq ft. veranda.
We're committed to finding the best value for you.
Suite/DeluxePenthouse Suite (PS) Welcome to the epitome of luxury at sea — the Penthouse Suite. This suite is a palatial sanctuary designed for the discerning traveler. The expansive living area is adorned with sumptuous furnishings, a grand dining table, and a myriad of seating options, perfect for intimate gatherings or pure relaxation. As a Penthouse guest, you'll benefit from almost every conceivable amenity, from access to premium restaurants and a dedicated personal butler to Premium Drink and Wi-Fi packages. Naturally, you'll also enjoy all the exclusive suite benefits, including Luminae restaurant, The Retreat Sundeck, and Lounge. The magnificence of the Penthouse Suite extends outdoors with a sprawling aft veranda, offering a dining area, hot tub, and panoramic views that will etch memories for a lifetime. Your dedicated team, inclusive of attendants, concierges, and your Personal Retreat Host, will go above and beyond, making every whim a reality. 1,378 sq ft. with 197 sq ft. veranda.
We're committed to finding the best value for you.
Suite/DeluxeRoyal Suite (RS) Step into luxury with the Royal Suite, where every detail reflects an unparalleled sense of luxury. This spacious haven boasts a lavish bedroom complemented by a generous walk-in closet. The bathroom, adorned with a rejuvenating jacuzzi jet tub and dual sinks, exudes pure elegance. As you unwind on your expansive veranda, treat yourself to a private hot-tub experience under the stars. Like all suites, you'll indulge in exclusive access to Luminae restaurant, The Retreat Sundeck, and Lounge. Your dedicated team, including attendants, concierges, and your Personal Retreat Host, ensures that every moment is tailored to your utmost comfort. 687 sq ft. with 72 sq ft. veranda.
We're committed to finding the best value for you.
Suite/DeluxeSky Suite (S1) The Sky Suite offers a blend of expansive views and intimate luxury. You’ll enjoy benefits such as exclusive access to Luminae restaurant, as well as The Retreat Sundeck and Lounge, which rival any high-end resort. Your dedicated team of attendants, concierges, and your Personal Retreat Host will do everything to ensure you never have to lift a finger on vacation. These suites have a king-sized bed that faces the floor-to-ceiling window and sliding glass door leading to your private balcony. 319 sq ft. with 79 sq ft. veranda.
We're committed to finding the best value for you.
Port Charges, Taxes & Fees of 99.17 are included in the per person fares displayed above.
A deposit of 250.00 per person is due to reserve your stateroom.
3rd/4th in Stateroom - Please call to secure the best possible pricing
Cruise pricing is presented per person, based double occupancy of the stateroom, following industry practice. Pricing presented above is listed accordingly to allow easy comparison for the stateroom categories displayed. Our agents always provide 'total cost' pricing disclosing all particulars before you make any commitment.
COMPETITIVE PRICING PROMISE: We will match any price currently offered by the cruise line; this promise includes their short-term, promotional rates. As a value-added organizer of meetings at sea, however, we do not seek to compete with 'cruise discounters,' 'travel clubs,' or 'distressed inventory' sales operations.
PRICING SUBJECT TO CHANGE:
Because this sailing is departing soon, no fares are displayed above; Call us to request a quote of current, market-rate fares. Those fares, the same as offered directly by the cruise line, are subject to change at any time until held with a deposit or full payment of the fare. Market rates are capacity and revenue controlled, do fluctuate, and can be withdrawn without notice.
CANCELLATION PENALTY POLICY WILL APPLY: We recommend Travel Insurance to protect your investment from unexpected, late cancellations.
Cruise Cancellation Policy:Late Cancellation policies vary by cruise line, itinerary and length of cruise. When reserving your stateroom, please congirm the policy applicable to this cruise with one of our agents.
Course Fee Cancellation Policy: 30+ days before sailing date - 75% Refund ; 7-29 days before sailing date - 50% Refund; Less than 7 days before sailing date - No Refund
FUEL SUPPLEMENT: During periods of unusual oil price volatility, cruiselines may implement a fuel surcharge at any time prior to sailing.
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
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Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
Cancelling your trip after unexpectedly becoming too sick to travel
Taking care of a sick or injured traveling companion
Having to end your trip early due to a family emergency
Dealing with a flight delay or cancellation
Needing to buy personal items if your luggage is lost or stolen
Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
A doctor says you or a traveling companion is too sick to fly
Your parent or child requires hospitalization
You need to attend the birth of a family member’s child
You have a traffic accident (not breakdown) on the way to the airport
A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
You have a covered illness or injury and a doctor says you must return home
A family member has a qualifying injury and needs your care
A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
You slip and break your ankle while sightseeing
You get food poisoning while sampling the local cuisine
You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
Medical triage with referrals to local prescreened medical providers
Ongoing medical monitoring
Payment guarantee
Emergency medical transportation
Additional services for travel-related emergencies can help with:
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7): 1-800-284-8300(within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands) 1-804-281-5700(outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.
A monument to classic Spanish Revival architecture, this historic landmark is widely regarded as one of the Caribbean's finest resorts. Since opening its doors in 1919, Condado Vanderbilt has been the destination of choice for generations of heads of state, captains of industry and Hollywood royalty – creating a rarefied atmosphere of sophistication, elegance and grace.
https://www.condadovanderbilt.com/
Hotel Rumbao, a Tribute Portfolio Hotel
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
The Newly Upgraded Historic Heart of Old San Juan
Previously known as the Sheraton Old San Juan Hotel, the Hotel Rumbao San Juan is situated in the heart of historic and romantic old San Juan. The property is ideally located on the waterfront, just a few moments from the docking point of grand cruise ships and just steps away from world-class shopping, dining and entertainment. A myriad of restaurants, art galleries, museums and upscale stores will suit any taste. Plus, the Hotel Rumbao is only six miles from the International Airport; so you can spend your time relaxing, not traveling. Guests here will enjoy a unique combination of modern comforts and old-world charms.
Nestled in Ocean Park’s charming beach neighborhood, DREAMCATCHER is a multi-award winning full-service boutique hotel just a block from the beach and ten minutes by car to historic Old San Juan. Each of the hotel’s 19 suites are unique and thoughtfully designed to be both relaxed and reenergizing. Guests also have the opportunity to delight in the dappled light of a plant-strewn private courtyard, go snorkeling off Escambron beach, unwind with an in-room massage, chase hidden waterfalls with a local guide, and end the day with yoga under the stars.
https://www.dreamerswelcome.com/dreamcatcher
Before and After your cruise
Things To Do in San Juan
Puerto Rico’s capital city offers guests plenty of cultural experiences within the city limits. Adventurous travelers may wish to venture into natural beauty a bit further from port. Whichever group you fall into, we’ve got some experiences that we think you’ll love:
Questions?
Call us at 800.422.0711 (US & Canada)
Or +1-727-526-1571
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
