PLEASE NOTE: THIS IS NOT A CURRENTLY ACTIVE PROGRAM.
You may have found this page in error or been referred to this page via an outdated link. If you did come to this page from a link posted on another website, you may wish to alert the person responsible for the link that the program is labeled as inactive on our site. You are also welcome to e-mail us and report this message.
Celebrity Summit
14 AMA PRA Category 1 Credits™ 14 ACPE Credits
14.0 Contact Hours
Course Fees:
$895 for Physicians, Attorneys, Psychologists, Pharmacists, & Dentists $695 for Physician Assistants $695 for Nurse Practitioners $495 for Nurses, Students & Others
BIAS FREE CME - No Commercial Support was provided for this CME activity.
IMPORTANT NOTE: All conferees, their families, and guests must book their cruise within the CEI meeting group through Continuing Education, Inc./University at Sea® at 800-422-0711 or by registering online. This ensures our company can provide conference services and complimentary social amenities to all meeting participants and their guests. Thank you for your cooperation.
Joint Commission Leadership Standard LD.02.04.01 requires that "the hospital manages conflict between leadership groups to protect the quality and safety of care." It is clear that the Joint Commission expects each hospital and its medical staff to have a dispute resolution mechanism in place. However, other than for the basic elements of the process (Elements of Performance under LD.02.04.01), the JC leaves it up to each hospital to fashion their own means of compliance.
Most have simply adopted policies that mimic the JC's directives, but are short on detail, essentially leaving conflict resolution to a case-by-case process. Unfortunately, this typically results in the parties falling into their familiar routine: "lawyering up" and setting the litigation machine into motion. Similarly healthcare providers need to more effective utilize negotiation, mediation and other conflict resolution strategies to improve medical care and reduce the potential for medical malpractice litigation.
Topics:
Introduction to Health Care Conflicts
Describe different types of healthcare conflicts (ADR)
Methods of Dispute Resolution in Healthcare
Define Methods of Dispute Resolution in Healthcare
Negotiation Strategies
Explain positional negotiation and interest based negotiation
Basic mediation techniques
Summarize basic mediation techniques
Mediation of Provider Patient Complaints
Describe mediation strategies in resolving patient complaints
Mediation of Medical Ethics Complaints
Summarize mediation strategies to address bioethics issues
Mediation and Negotiation Strategies to Resolve Other Conflicts
Summarize the role of negotiation and mediation methods to resolve other healthcare issues
Additional topics under development
Conference Sessions generally take place on days at sea (as itinerary allows), giving you plenty of time to enjoy your meals, evenings and ports of call with your companion, family and friends.
Gregory Firestone, PhD, is Affiliate Associate Professor at the University of South Florida (USF) College of Public Health and President of My Florida Mediator. Dr. Firestone previously served on the faculty of the USF Department of Psychiatry and Behavioral Medicine was Director of the University of South Florida Conflict Resolution Collaborative for twenty-two years.
Gregory Firestone served on standing alternative dispute resolution committees of the Florida Supreme Court for more than two decades (including seven years as Vice Chair of the Court's Alternative Dispute Resolution Rules and Policy Committee) and as Official Observer (on behalf of the Association for Conflict Resolution and the Academy of Family Mediators) to the National Conference of Commissioners on Uniform State Laws Uniform Mediation Act Drafting Committee. He currently serves on the Editorial Board of Family Court Review and has received numerous awards including the Florida Supreme Court Excellence in Alternative Dispute Resolution Award and the Florida Academy of Professional Mediators Merit Award.
Dr. Firestone is a licensed psychologist (PY3033), mediator, mediation trainer and dispute resolution system consultant and has maintained a private mediation practice since 1984. Gregory Firestone is a practicing 1) Florida Supreme Court certified Appellate, Circuit Court, Dependency, and Family Mediator, 2) Association for Conflict Resolution (ACR) Advanced Practitioner, and 3) Diplomate Member of the Florida Academy of Professional Mediator.
Dr. Firestone has lectured and published widely in the field of mediation including a recent article he co-authored on mandatory pre-suit medical malpractice mediation and is co-author of Mediation Works: Make it Work for You, a mediation orientation video produced by the Florida Supreme Court Dispute Resolution Center.
Edward M. Mendoza, MD, MBA, CPE, FAAN, FACPE
Dr. Edward M. Mendoza is an independent contractor and senior Physician Consultant of the Mendoza group. He has more than 29 years of experience in health care as a physician and consultant. He also has a Neurology private practice. Dr. Mendoza's consulting services include physician training, coder and case manager education, physician liaison training, clinical documentation quality reviews, clinical pathway development, and clinical cost management.
Other present consulting experience is as a part time Vice President of Medical Affairs (Medical Director) at a tertiary care facility. He also assists with DRG and CPT proper coding projects and educational programs for HIM, UM, and QA personnel.
Dr. Mendoza is board certified in Internal Medicine, Neurology, and Medical Management. He is a Fellow of the American College of Physician Executives and the American Academy of Neurology. He is a Certified Physician Executive. He graduated from the United States Military Academy at West Point with a Bachelor of Science, received his Doctor of Medicine from Emory University School of Medicine in Atlanta and his Masters of Business Administration from the Executive Program of Georgia State University in Atlanta.
The Road to 10: The Small Physician Practice's Route to ICD-10, is a resource provided by the Centers for Medicare and Medicaid Services (CMS) to help physicians prepare for the arrival of ID-10. Dr. Mendoza has recently been honored by being selected by CMS to be a member of the Physician Champion Community of Practice. This Community of Practice was established by CMS in order to bring together physicians from across the country to share ICD-10 best practices and lessons learned with their peers. The physician champions are well-respected leaders in their local physician communities and volunteer their time to service as an ICD-10 resource and a mentor to their colleagues.
Dr. Mendoza is widely published in the medical literature including several books: International Healthcare, A Framework for Comparing National Health Care Systems, 3rd edition and Mastering the Reimbursement Process, 2nd Edition. He has been recognized in Modern Healthcare for his international expertise. He has spoken at numerous seminars, both nationally and internationally on clinical, international health care, and managed care topics. He has prepared and taught "Financing International Health Care Systems, Comparative International Health Care Systems, and Managed Care for Public Health" for the school of Public Health, Morehouse School of Medicine.
Accreditation
In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 14 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).
US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.
Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 14 contact hours.
Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.
Royal College of Physicians and Surgeons of Canada:
Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME’s “CME in Support of MOC” program in Section 3 of the Royal College’s MOC Program.
Credit Designation for Pharmacists: This knowledge-based activity is approved for 14 hours of pharmacy continuing education credit.
Cruise Itinerary
DATE
PORT OF CALL
ARRIVE
DEPART
Sat Nov 13
San Juan, Puerto Rico
-
8:30 pm
Sun Nov 14
Charlotte Amalie, St. Thomas, U.S.V.I.
8:00 am
5:00 pm
Mon Nov 15
Basseterre, St. Kitts
8:00 am
5:00 pm
Tue Nov 16
St. John's, Antigua
8:00 am
5:00 pm
Wed Nov 17
Castries, St. Lucia
8:00 am
5:00 pm
Thu Nov 18
Bridgetown, Barbados
8:00 am
5:00 pm
Fri Nov 19
*At Sea - Cruising
-
-
Sat Nov 20
San Juan, Puerto Rico
6:00 am
-
*Tentative course schedule, actual class times may differ.
Ports of Call
San Juan, Puerto Rico - In days of yore, the waters near Puerto Rico teemed with pirate ships commanded by the likes of Sir Francis Drake. Aye, they are long gone, but in their wake they have left an island of national treasures: La Casa Blanca, built in 1501 for the island's first governor, Ponce de Leon; the cobblestone streets of Old San Juan; the tropical rain forests of El Yunque.
Charlotte Amalie, St. Thomas, U.S.V.I. - Named after a Danish Queen, Charlotte Amalie has one of the most breathtaking deepwater harbors in the world. The key sights of Charlotte Amalie are located within the town centre, making it easy to combine sightseeing with St. Thomas’
fantastic shopping opportunities. Eighteenth century architecture provides the perfect backdrop for walking tours and shopping here in the "Duty Free Capital of the World." For a dose of history, visit Emancipation Park,
the American-Caribbean History Museum, or Bluebeard the pirate's castle at Magen’s Bay. If tropical bliss is what you're after, head to any of Charlotte Amalie’s pristine beaches, where the warm water, white sands and palm trees will lull you into deep relaxation!
Basseterre, St. Kitts - Basseterre is the capital of the Caribbean island federation of Saint Kitts and Nevis. It's the gateway to popular Saint Kitts beaches like South Friars Bay. At the city's heart, Independence Square has an Italian-inspired fountain. Just off the Circus traffic circle, with its Victorian Berkeley Memorial Clock Tower, is the National Museum. In the stately Old Treasury Building, it explores the islands' colonial past.
St. John's, Antigua -
Castries, St. Lucia - Watch natives fashion boats from gum trees, write postcards in a Creole cafe. Shop for black coral carvings and exquisite silk-screened fabrics.
Bridgetown, Barbados - An island some say is more British than Britain. Here, cricket is the national sport and afternoon tea goes without saying. But Barbados is true blue Caribbean as well, with classic sand beaches, and wild monkeys in the jungle.
At Sea - Cruising - Cruising
Celebrity Summit
IMPORTANT NOTE: All conferees, their families, and guests must book their cruise within the CEI meeting group through Continuing Education, Inc./University at Sea® at 800-422-0711 or by registering online. This ensures our company can provide conference services and complimentary social amenities to all meeting participants and their guests. Thank you for your cooperation.
PLEASE NOTE: This is NOT a CURRENTLY ACTIVE Program.
You may have found this page in error or been referred to this page via an outdated link. If you did come to this page from a link posted on another website, you may wish to alert the person responsible for the link that the program is labeled as inactive on our site. You are also welcome to e-mail us and report this message.
Prices below are for the full cruise including meals and evening entertainment
STATEROOM DETAILS
PRICING PER PERSON
Suite/Deluxe
Penthouse Suite (PS)
Master bedroom features: two lower beds convertible to queen-size bed, extra dressing room with vanity, powder room with shower, master marble bath with whirlpool tub and separate shower, separate whirlpool bathtub, and one complimentary dinner for all guests in suite and two complimentary dinners for all guests in suite in a specialty restaurant. Stateroom: 1,432 sq. ft. Veranda 1,098 sq. ft.
Agent will check for lower promo pricing at the time of booking
Sky Suite (S1)
When you stay in a Sky Suite, you'll enjoy the luxury of private butler service. This includes assistance with unpacking and packing. In-suite lunch and dinner service. Afternoon tea. Evening hors d'oeuvres and complimentary in-suite espresso and cappuccino from Café al Bacio. Stateroom: 251 sq. ft. Veranda: 57 sq. ft.
Agent will check for lower promo pricing at the time of booking
Suite/DeluxeCelebrity Suite (CS) When you stay in a Celebrity Suite, you'll enjoy the luxury of European-style butler service. This includes assistance with unpacking and packing. In-suite lunch and dinner service. Afternoon tea. Evening hors d'oeuvres and complimentary in-suite espresso and cappuccino from Cafe al Bacio. Stateroom: 467 sq. ft. Veranda: 85 sq. ft.
Suite/DeluxeRoyal Suite (RS) With spaces fit for a king or queen, our Royal Suites deliver on style and comfort. Separate living, dining, and sleeping areas provide all the room you need to relax in modern luxury. Enjoy VIP treatment in the exclusive lounge bar serving complimentary cocktails, craft beers and tapas, and savor mouthwatering meals in a private Luminae restaurant. Stateroom: 538 sq. ft. Veranda: 195 sq. ft.
Suite/DeluxeSky Suite (S2) When you stay in a Sky Suite, you'll enjoy the luxury of private butler service. This includes assistance with unpacking and packing. In-suite lunch and dinner service. Afternoon tea. Evening hors d'oeuvres and complimentary in-suite espresso and cappuccino from Café al Bacio. Stateroom: 251 sq. ft. Veranda: 57 sq. ft.
Concierge Class (C3)
Concierge Class staterooms are well-appointed, personal retreats located in some of the most-desirable locations on the ship. As a Concierge Class guest, your team of dedicated professionals will take care of all your vacation needs. From Priority Check-In — when you're greeted by your Concierge — to the moment you head back home, we're there to assist you. Stateroom: 191 sq. ft. Veranda: 41 sq. ft.
$794.00
Deluxe Oceanview Stateroom with Veranda (2B)
Ample indoor and outdoor space come together to create your private sanctuary at sea. Relax in a spacious lounge and enjoy amenities that all contribute to your modern luxury experience. Your personal veranda lets you greet the day, enjoy fresh sea breezes, and soak in breathtaking sunsets. Each veranda stateroom includes world-class amenities that all contribute to your modern luxury experience. From thoughtful in-room additions to personalized service, enjoy the signature touches you'll only find when you sail with Celebrity Cruises. Stateroom: 170 sq. ft. Veranda: 38 sq. ft.
$724.00
BalconyDeluxe Oceanview Stateroom with Veranda (2A) Ample indoor and outdoor space come together to create your private sanctuary at sea. Relax in a spacious lounge and enjoy amenities that all contribute to your modern luxury experience. Your personal veranda lets you greet the day, enjoy fresh sea breezes, and soak in breathtaking sunsets. Each veranda stateroom includes world-class amenities that all contribute to your modern luxury experience. From thoughtful in-room additions to personalized service, enjoy the signature touches you'll only find when you sail with Celebrity Cruises. Stateroom: 170 sq. ft. Veranda: 38 sq. ft.
BalconyDeluxe Oceanview Stateroom with Veranda (2C) Ample indoor and outdoor space come together to create your private sanctuary at sea. Relax in a spacious lounge and enjoy amenities that all contribute to your modern luxury experience. Your personal veranda lets you greet the day, enjoy fresh sea breezes, and soak in breathtaking sunsets. Each veranda stateroom includes world-class amenities that all contribute to your modern luxury experience. From thoughtful in-room additions to personalized service, enjoy the signature touches you'll only find when you sail with Celebrity Cruises. Stateroom: 170 sq. ft. Veranda: 38 sq. ft.
BalconyAquaClass (A1) Celebrity's AquaClass veranda staterooms are perfectly suited for those with a focus on wellness and pure relaxation. Enjoy luxurious spa elements infused into the stateroom experience, savor clean cuisine with priority seating at Blu restaurant, and escape to the Relaxation Room and Persian garden for stunning sea views. Relax with AquaSpa treatments arranged by your personal spa concierge and feel rejuvenated with wellness classes such as meditation and yoga. Stateroom: 195 sq. ft. Veranda: 54 sq. ft.
BalconyAquaClass (A2) Celebrity's AquaClass veranda staterooms are perfectly suited for those with a focus on wellness and pure relaxation. Enjoy luxurious spa elements infused into the stateroom experience, savor clean cuisine with priority seating at Blu restaurant, and escape to the Relaxation Room and Persian garden for stunning sea views. Relax with AquaSpa treatments arranged by your personal spa concierge and feel rejuvenated with wellness classes such as meditation and yoga. Stateroom: 195 sq. ft. Veranda: 54 sq. ft.
BalconyConcierge Class (C1) Concierge Class staterooms are well-appointed, personal retreats located in some of the most-desirable locations on the ship. As a Concierge Class guest, your team of dedicated professionals will take care of all your vacation needs. From Priority Check-In — when you're greeted by your Concierge — to the moment you head back home, we're there to assist you. Stateroom: 191 sq. ft. Veranda: 41 sq. ft.
BalconyConcierge Class (C2) Concierge Class staterooms are well-appointed, personal retreats located in some of the most-desirable locations on the ship. As a Concierge Class guest, your team of dedicated professionals will take care of all your vacation needs. From Priority Check-In — when you're greeted by your Concierge — to the moment you head back home, we're there to assist you. Stateroom: 191 sq. ft. Veranda: 41 sq. ft.
BalconyFamily Oceanview Stateroom with Veranda (FV) Plenty of room for you and the family. Ample indoor and outdoor space come together to create your private sanctuary at sea. Relax in a spacious lounge and enjoy amenities that all contribute to your modern luxury experience. Your veranda lets you greet the day, enjoy fresh sea breezes, and soak in breathtaking sunsets. Each veranda stateroom includes world-class amenities that all contribute to your modern luxury experience. Stateroom: 271 sq. ft. Veranda: 242 sq. ft.
Oceanview Stateroom (7)
Each oceanview stateroom on board Celebrity includes the following world-class amenities that all contribute to your modern luxury experience: personalized service, custom blended bath products, interactive Samsung flat-screen television, twice daily service (makeup and turndown), Celebrity eXhale™ bedding, private safe, 24-hour room service, private mini-bar, and complimentary tote bag. 170 sq. ft.
$821.00
OutsideOceanview Stateroom (4) Each oceanview stateroom on board Celebrity includes the following world-class amenities that all contribute to your modern luxury experience: personalized service, custom blended bath products, interactive Samsung flat-screen television, twice daily service (makeup and turndown), Celebrity eXhale™ bedding, private safe, 24-hour room service, private mini-bar, and complimentary tote bag. 170 sq. ft.
OutsideOceanview Stateroom (5) Each oceanview stateroom on board Celebrity includes the following world-class amenities that all contribute to your modern luxury experience: personalized service, custom blended bath products, interactive Samsung flat-screen television, twice daily service (makeup and turndown), Celebrity eXhale™ bedding, private safe, 24-hour room service, private mini-bar, and complimentary tote bag. 170 sq. ft.
OutsideOceanview Stateroom (6) Each oceanview stateroom on board Celebrity includes the following world-class amenities that all contribute to your modern luxury experience: personalized service, custom blended bath products, interactive Samsung flat-screen television, twice daily service (makeup and turndown), Celebrity eXhale™ bedding, private safe, 24-hour room service, private mini-bar, and complimentary tote bag. 170 sq. ft.
OutsideOceanview Stateroom (8) Each oceanview stateroom on board Celebrity includes the following world-class amenities that all contribute to your modern luxury experience: personalized service, custom blended bath products, interactive Samsung flat-screen television, twice daily service (makeup and turndown), Celebrity eXhale™ bedding, private safe, 24-hour room service, private mini-bar, and complimentary tote bag. 170 sq. ft.
Inside Stateroom (10)
Inside Staterooms have been thoughtfully designed, with ample space to sleep, relax and enjoy your private space on board. Like all Celebrity Staterooms, you will find they have done all they can to ensure ease and comfort. Your room includes 100% Egyptian cotton linens, plush bedding and mattresses, and lots of finishing touches that will make your stateroom feel like a real home away from home. 170 sq. ft.
$764.00
InsideInside Stateroom (11) Inside Staterooms have been thoughtfully designed, with ample space to sleep, relax and enjoy your private space on board. Like all Celebrity Staterooms, you will find they have done all they can to ensure ease and comfort. Your room includes 100% Egyptian cotton linens, plush bedding and mattresses, and lots of finishing touches that will make your stateroom feel like a real home away from home. 170 sq. ft.
InsideInside Stateroom (12) Inside Staterooms have been thoughtfully designed, with ample space to sleep, relax and enjoy your private space on board. Like all Celebrity Staterooms, you will find they have done all they can to ensure ease and comfort. Your room includes 100% Egyptian cotton linens, plush bedding and mattresses, and lots of finishing touches that will make your stateroom feel like a real home away from home. 170 sq. ft.
InsideInside Stateroom (9) Inside Staterooms have been thoughtfully designed, with ample space to sleep, relax and enjoy your private space on board. Like all Celebrity Staterooms, you will find they have done all they can to ensure ease and comfort. Your room includes 100% Egyptian cotton linens, plush bedding and mattresses, and lots of finishing touches that will make your stateroom feel like a real home away from home. 170 sq. ft.
Prices are Per Person, Double Occupancy, Subject to change.
3rd/4th in Stateroom - Call for Pricing
Port Charges, Taxes & Fees $288.06 per person.
Deposit $250.00 per person
Course Fee Cancellation Policy: 30 days from sailing-None; 7-29 days-50%; Less than 7 days-100%
Cancellation Policies vary by cruise line, destination and sailing date.
Please check with one of our cruise consultant for policies applicable to this cruise.
* COMPETITIVE PRICING PROMISE: While we are not a 'cruise discounter,' we will match any price offered by the cruise line, directly to the general public, at the time of booking. This offers includes many short-term, promotional rates. All cruise line rates can be withdrawn by the cruise line at any time and are capacity controlled.
PRICING SUBJECT TO CHANGE: Although subject to change at any time, the listed prices are generally available up to about 90 days before sailing; at that time they convert to typically higher, market rates. Rates offered directly by the cruise line and quoted by our agents are also subject to change at any time, can be withdrawn at any time and are capacity controlled.
CANCELLATION PENALTY POLICY WILL APPLY: Cancellation policies vary by cruise line, itinerary and length of cruise. When reserving your stateroom, please review the policy applicable to this cruise with our staff. We strongly recommend Travel Insurance to cover the unexpected.
FUEL SUPPLEMENT: Cruiselines may implement a fuel surcharge depending on the price of crude oil.
Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
TRAVEL
The protection you need for travel’s many “what ifs.”
When you're away from home, we're there to make things better if the unexpected happens.
Look forward to a relaxing vacation or a productive business trip. With Chubb's Passport 360, you have the tailored solutions you need to travel with confidence, security, and peace of mind.
Comprehensive
Innovative
Seamless
You and your family are protected 24/7/365 during business and pleasure travel, no matter where you travel
Coverages and services that offer tailored solutions and choices to meet your unique needs.
One annual premium covers travel throughout the year; there’s no need to activate on a trip-by-trip basis.
Customize Your Plan
Choose from two plan levels -- Essential and Enhanced – as well as optional upgrades. The two plans offer many of the same benefits, but at different coverage levels.
Benefits included:
Travel conveniences included:
Optional upgrades:
Medical evacuation for illness and injury and safe return home
Coverage for medical expenses that go beyond the policy limit (excess coverage)
Political evacuation, such as situations of political unrest and military action
Additional death benefit in case of criminal assault
Additional medical benefits in case of accidental loss of limbs, sight, speech or hearing
Accidental death & dismemberment (AD&D) insurance
Trip delay coverage
Baggage delay coverage
Travel assistance services such as replacement of lost travel documents like your passport or visa, translation services, rebooking an itinerary, medical and legal referrals, identity protection, and more
Analysis of your travel risks from a robust security intelligence website
Golf package – Coverage for green fees if you can’t make your tee-time, recreational equipment delay, and recreational vehicle damage
Trip cancellation/trip interruption and event ticket protection – Reimbursement for non-refundable tickets for travel or an event
Chubb Insurance License Number: W380292
Cruise Line cancellation policies are strictly enforced. For that reason, we urge all of our travelers to carefully consider whether travel protection is a good value for them.
Certainly, if you have reason to think that "something might come up" that might force you to cancel, travel protection is worth the cost of the premium. Examples we've seen in the past include ill or frail family members and changes in employment causing relocation.
If travel protection is the right choice for you, we recommend Chubb Travel Protection.
For more details or for a quote, please ask your CEI agent.
With a stay at San Juan Marriott Resort and Stellaris Casino in Condado, you'll be on the beach and minutes from Plaza Antonia Quinones and close to Puerto Rico Convention Center.
This 4.5-star resort is within close proximity of Plaza del Mercado and Parque La Ventana al Mar.
Main amenities:
527 smoke-free guestrooms
On the beach
Casino
Restaurant and 3 bars/lounges
Full-service spa
2 outdoor pools
Breakfast available
2 outdoor tennis courts
Beach umbrellas
Valet parking
24-hour business center
Terrace
Free WiFi
Ask your CEI agent for details and availability.
Questions? Call us at 800.422.0711
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.