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15th MEHS: Ethical Patient Care & Measuring Patient Satisfaction

Name: 15th MEHS: Ethical Patient Care & Measuring Patient Satisfaction
Start: 2026-07-05
End: 2026-07-12
Location: Royal Caribbean's Liberty of the Seas

7-Night Spain & Portugal Cruise
Round-trip Southampton (London), England
July 05 - 12, 2026

Royal Caribbean's <em>Liberty of the Seas</em> — Royal Caribbean's *Liberty of the Seas*

COURSE CREDITS & HOURS

16 AMA PRA Category 1 Credits™
16 ANCC Contact Hours

COURSE FEES

Attendees	Registration Fee
(Cruise Pricing is Additional and Listed Separately)
Physicians, Psychologists, Psychiatrists, Dentists, Pharmacists, Healthcare Executives, and Faculty Seeking up to 16 CE Credits / CE Contact Hours	$995.00
Physician Assistants, Nurse Practitioners, CRNAs, Chiropractors, Physical/Rehab/Occupational/etc. Therapists, and other Non-Physician healthcare providers Seeking up to 16 CE Credits / CE Contact Hours	$795.00
Nurses, Nursing Home / Home Healthcare Practitioner, Residents, Current students, former students* of Dr. Chandra, BHAA Members *proof/verification required Seeking up to 16 CE Credits / CE Contact Hours	$595.00
Non-CE Earning: Faculty / Corporate Members to participate in the Academic Conference and can attend CE Sessions, but will not recieve CE Credit	$295.00
Non-CE Earning: Students / Guests to participate in the Academic Conference and can also attend CE sessions, but will not recieve CE Credit	$195.00

TARGET AUDIENCE

Physicians, Nurse Practitioners, Physician Assistants, Nurses

PROGRAM TOPICS

Pre-Conference Activity

All pre-registered CE attendees will receive at least six (6) hours of pre-conference study materials, including cases and assignments, at least two weeks prior to the cruise departure date. These materials will be discussed during Day 1 and/or Day 2 of the CE sessions.

Pre-Conference Self-Study Topics (Slides)

Patient Satisfaction Assessment Tools
- Techniques and Strategies for Developing Effective Patient Satisfaction Assessment Tools to Improve Patient Care and Experience
- Basics of a Patient Satisfaction Survey
- The 5W&H of Understanding the Patient and Associated Environmental Issues
- Role of Patient (and Caregiver) Satisfaction Surveys
- Situations Requiring Quick Survey Research—Internal vs. External Surveyors
Survey Research Design & Analysis
- Organizing, Overseeing, Reporting, and Understanding Surveys
- Types of Data Collection Techniques
- Inclusion and Exclusion Criteria
- Writing Good Survey Questions—A Critical Review
- Understanding the Report & Determining Strategies for Patient Care Improvement
- Ethical Issues Pertaining to Patient/Caregiver Satisfaction Surveys

Time Allocated: 6 hours (Self-paced)

Day 1 (Face-to-Face) – Monday, July 6, 2026

Plan for the Day

Face-to-Face Session: 9:00 AM – 12:00 PM (3 hours)
Assignment Completion Time: 4 hours (Self-paced)

Session Outline

Course Overview & Expectations
- Introduction to the Course and Activities
- Discussion on Pre-Conference Materials (Slides, Cases, Assignments)
Ethical Dimensions in Healthcare
- Why Healthcare Leaders Should Be Aware of the Workplace Environment
- Impact of the Workplace Environment on Patient Care
Employee Conflict Management & Its Relationship with Patient Care
- Impact of Inter-Personal Conflict on Patient Care
- Correlation Between Conflict Situations and Organizational Complexity
- Factors That Trigger Conflict:
  - Physician vs. Physician
  - Physician vs. Nurse
  - Nurse vs. Nurse
  - Department vs. Department
- Professional Disparagement and Its Impact on Care Delivery
- Case Study & Role-Playing Exercise
Professional vs. Unprofessional Behavior
- Expectations of Professionalism From:
  - Healthcare Personnel Perspective
  - Patient Perspective
  - Family/Guardian/Caregiver Perspective
- Discrimination Issues:
  - Workplace Discrimination
  - Patient Discrimination
- Case Study & Discussion
Managing Communication
- Ethical Dimensions of Appropriate Communication by Medical Office Staff
- Types of Communication:
  - Verbal
  - Non-verbal (and its impact on patient/caregiver relationships)
- Cautions & Precautions in Medical Communication
- Case Study, Role-Playing Exercise, & Discussion

Assignments

Assignments will be given at the end of the lecture.
Participants must complete them and be prepared to present on Saturday, July 11, 2026.
A key presenter will be available for guidance.

International Conference Presentation Session (Non-CE)

Time: TBD (As needed)

Open to all registrants but does not earn CE credit.

Day 3 (Face-to-Face) – Saturday, July 11, 2026

Plan for the Day

Face-to-Face CE Session: 9:00 AM – 12:00 PM (3 hours)

Session Outline

Presentation & Discussion on Assignments
- Open discussions with participants
Ethical Principles & Moral Philosophies
Ethical Issues in Patient Confidentiality & Consent
- Potential Compromising Situations:
  - In Healthcare Institutions/Settings
  - By Health and Non-Health Personnel
  - In Other Social Settings
- Examples & Interactive Cases
Understanding Consent in Healthcare
- Differentiation Between Types of Consent
- Assessing Consent Issues for Different Clients:
  - Minors
  - Adults
  - Elderly
- Case Studies & Role-Playing Exercise
Gatekeepers for Ethical Integrity
- Conflict of Interest
- Whistleblower Protection
- Impaired Healthcare Provider
- Case Study & Discussion

Closing Remarks for CE Sessions

Final Thoughts & Open Discussion

COURSE OVERVIEW BY PROFESSION

For Physicians

This program is designed for physicians seeking to enhance their leadership in fostering an ethical and effective clinical environment. The curriculum addresses the critical link between workplace dynamics, including inter-professional conflict, and the quality of patient care and satisfaction. You will examine your role as an ethical gatekeeper, gaining strategies to manage team conflicts, uphold professional standards, and create a practice culture that prioritizes patient well-being and improves clinical outcomes. Through case studies and interactive discussions, you will learn to develop and analyze patient satisfaction tools, navigate complex consent and confidentiality scenarios, and address issues like conflict of interest. This course offers up to 16.00 AMA PRA Category 1 Credits™. The unique conference-at-sea format allows for focused, distraction-free engagement with the material and peers, providing a valuable opportunity for professional reflection and skill development.

For Nurse Practitioners

As a nurse practitioner, this program will strengthen your ability to advocate for patients and lead within the healthcare team. The course focuses on the practical application of ethical principles in daily practice, addressing how workplace conflict and communication styles directly influence patient care and satisfaction. You will gain valuable insights into managing team dynamics and upholding professional standards, enhancing your capacity to foster a positive and collaborative clinical environment that leads to better patient outcomes. You will acquire tangible skills in developing patient satisfaction surveys, resolving team conflicts that impact care, and applying ethical frameworks to complex consent and confidentiality cases. This program provides up to 16.00 ANCC Contact Hours. The immersive conference-at-sea setting offers a unique opportunity for focused learning and peer discussion, allowing you to integrate these essential ethical and communication strategies into your advanced practice.

For Physician Assistants

This program equips physician assistants with essential tools to enhance their collaborative role and navigate the ethical complexities of modern healthcare. The curriculum focuses on the direct impact of workplace dynamics, team communication, and professional conduct on patient care and satisfaction. You will explore strategies for managing interpersonal conflict and contributing to a clinical environment grounded in ethical integrity, thereby strengthening your effectiveness as a vital member of the patient care team. You will learn to interpret patient satisfaction data to drive care improvements, address issues of professional disparagement, and manage consent and confidentiality for diverse patient populations. This course offers up to 16.00 AAPA Category 1 CME credits. The conference-at-sea format provides a distraction-free setting for in-depth learning and interaction with colleagues, ensuring you can fully absorb and prepare to implement these critical skills in your practice.

For Nurses

This course is designed to support nurses on the front lines of patient care by providing practical strategies for today's ethical and interpersonal challenges. The program examines how workplace conflict, communication breakdowns, and unprofessional behavior directly affect the nurse-patient relationship and overall care quality. You will gain tools to advocate for patients more effectively, manage difficult team dynamics, and uphold the highest standards of professional and ethical conduct in your daily practice. You will develop skills in understanding patient satisfaction metrics, managing verbal and non-verbal communication, and safeguarding patient confidentiality across various settings. This program offers up to 16.00 ANCC Contact Hours. The unique conference-at-sea format fosters a focused learning environment, allowing for meaningful reflection and discussion with peers away from the daily pressures of the clinical setting, enhancing your confidence and competence.

IMPORTANT INFORMATION

PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!

BIAS FREE CME - No Commercial Support was provided for this CME activity.

Faculty

Ashish Chandra, MBA, PhD

Professor Ashish Chandra is a Professor of Healthcare Administration, College of Business at the University of Houston-Clear Lake (UHCL), Houston, Texas, USA where he also served as the Department Chair for over four years at UHCL. All together Dr. Chandra has over 20 years of university level teaching experience in the U.S. He is a well-recognized healthcare administration academician internationally and serves on the academic advisory board of several educational institutions in Turkey and India. He has also provided over a dozen Management Development Program, Faculty Development Programs, and professional consulting services to several healthcare and business organizations in the United States, India, Turkey, and aboard cruise ships. He actively served on the board of directors of several professional and community organizations in the United States. Over the past four years he has served as the Course Director and Speaker of five Continuing Education Programs for health professionals.

Dr. Chandra is a prolific researcher and has 75 publications in refereed journals, two edited books, ten book chapters, and over 250 publications in conference proceedings. He is an Executive Editor of the journal Hospital Topics (the oldest journal in healthcare administration field - almost 95 years in existence). He has served as the President of FOUR major international academic organizations - the Business and Health Administration Association; the Association of Collegiate Marketing Educators; the MBAA International; and the Federation of Business Disciplines. He has also served as the Program Chair of over a dozen major international conferences, held in U.S., India, Turkey, and U.K. as well as aboard cruise ships in the Caribbean, Alaska, Baltics, and Mediterranean.

Professor Chandra has received numerous awards and recognition related to teaching, research, and service throughout his career, including the 2017 Excellence in Teaching Award by the National Society for Leadership Success; 2015 Outstanding Professor Award given by the University of Houston - Clear Lake Alumni Association; 2012 American College of Healthcare Executives Service Award; 2011 Outstanding Educator Award from the Association of Collegiate Marketing Educators; to name a few. He also has the distinct honor of being the Commencement Speaker at the December 2018 graduation ceremony of the University of Houston – Clear Lake. The URL link to Dr. Chandra’s commencement speech is below. Please cue to minute 32 of the video link in case you just want to see Dr. Chandra’s speech.

URL to speech https://www.youtube.com/watch?v=HpwOooexSYA&t=2984s

Accreditation

In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 16 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Credit Designation for Nurses: Continuing Education, Inc. designates this continuing nursing education activity for 16 contact hours. Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.

Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 Credits™ as needed. Pharmacology credits are identified on individual activities.

Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).

Royal College of Physicians and Surgeons of Canada: Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME's "CME in Support of MOC" program in Section 3 of the Royal College's MOC Program.

ITINERARY

This 7-night voyage from Southampton offers a focused exploration of the Iberian Atlantic coast, distinguished by an overnight stay in Lisbon. Sailing in July ensures long daylight hours, maximizing your time in these historic ports. The itinerary begins with a sea day before reaching Vigo, a primary gateway to the pilgrimage site of Santiago de Compostela. The centerpiece of the journey is a two-day call in Lisbon. The overnight stay allows for a deeper immersion into the city's rhythm, from the steep, cobbled lanes of the Alfama district to an evening of Fado music, without the pressure of a standard afternoon departure. The return leg visits La Coruña, home to the UNESCO-listed Tower of Hercules, the oldest functioning Roman lighthouse. While Liberty of the Seas is a large, activity-rich vessel, the primary appeal here is the cultural access to Galicia and the extended time in Portugal's capital.

For more details, see our port-by-port descriptions below the itinerary table.

DATE	PORT OF CALL	ARRIVE	DEPART
Sun Jul 05	Southampton (London), England	-	5:00 pm
Mon Jul 06	At Sea - Cruising	-	-
Tue Jul 07	Vigo, Spain	10:00 am	7:00 pm
Wed Jul 08	Lisbon, Portugal	9:00 am	-
Thu Jul 09	Lisbon, Portugal	-	2:00 pm
Fri Jul 10	La Coruna, Spain	1:00 pm	7:00 pm
Sat Jul 11	At Sea - Cruising	-	-
Sun Jul 12	Southampton (London), England	5:30 am	-

PORTS OF CALL

Southampton (London), England

While your cruise itinerary reads “Southampton (London),” it is vital to understand the geography: Southampton is a functional, industrial port city on the south coast, while London—one of the world’s great metropolises—lies approximately 80 miles to the northeast. Treating this port merely as a logistical checkpoint for embarkation or disembarkation is a missed opportunity of the highest order. We strongly advise framing your voyage with a dedicated two or three-day stay in London. The city offers a density of history, culture, and culinary excellence that simply cannot be absorbed in a rushed transfer.

**The London Prelude: A Curated Approach**

Think of your time in London not as a layover, but as a distinct, curated chapter of your vacation. Whether you are a history enthusiast, a theater lover, or a gourmand, London rewards those who plan ahead. Below is a suggested itinerary designed to maximize a short stay without exhaustion.

**Day 1: The Royal Route and The River**

Start your exploration in Westminster. Emerging from the Underground at Westminster Station places you directly beneath the clock tower housing Big Ben and the grandeur of the Houses of Parliament. From here, Westminster Abbey is a short walk across the square. This is not merely a church; it is the coronation site of monarchs since 1066 and the burial place of kings, queens, poets, and scientists. It is a profound concentration of British history.

Cross Westminster Bridge to the South Bank for a different perspective. This pedestrian-friendly stretch offers iconic views of the skyline. Walk east past the London Eye and the brutalist architecture of the National Theatre. For lunch, Borough Market near London Bridge is essential. As one of London's oldest food markets, it offers high-quality artisanal cheeses, British charcuterie, and exceptional street food. It is chaotic, aromatic, and utterly delightful.

In the afternoon, visit the Tower of London. Despite its popularity, it remains the city’s most compelling historic site. It has served as a palace, a fortress, and a prison. Seeing the Crown Jewels is standard, but the true value lies in the tours given by the Yeoman Warders (Beefeaters), whose storytelling brings the grim history of the Tower to life.

**Day 2: Museums and The West End**

London’s museums are world-class and, remarkably, mostly free of charge. The British Museum is vast; rather than trying to see it all, focus on the Enlightenment Gallery and the Egyptian Sculpture room. Alternatively, the Victoria and Albert Museum (V&A) in South Kensington offers an unparalleled collection of art and design in a stunning architectural setting, often with slightly more breathing room than the British Museum.

For the evening, the West End is non-negotiable. Whether you prefer a long-running musical in a historic theater or a cutting-edge play at the Donmar Warehouse or the National Theatre, the quality of production here rivals or exceeds Broadway. We recommend a pre-theater dinner in Covent Garden or Soho, where the dining scene has evolved far beyond pub fare to include Michelin-starred establishments and vibrant international cuisine.

**Day 3: Villages and Vistas**

London is a collection of villages that grew together. Spend your final day exploring a specific neighborhood to feel the local pulse. Marylebone offers a sophisticated high street with independent boutiques and the exquisite Wallace Collection. Shoreditch provides a gritty, artistic contrast with street art and third-wave coffee shops. If you enjoy shopping, bypass the overwhelming crowds of Oxford Street in favor of Liberty London on Great Marlborough Street. Its mock-Tudor façade houses a beautifully curated department store that feels intimate and exclusive.

**Southampton: More Than Just a Port**

If logistics require you to stay in Southampton itself, the city has its own merits, though they are more modest than London's. The SeaCity Museum is excellent, focusing largely on Southampton’s crew aboard the Titanic (the ship sailed from here). The Tudor House and Garden offers a glimpse into over 800 years of history, and a walk along the medieval town walls provides a pleasant way to stretch your legs before boarding.

**Logistics and Practicalities**

**Getting Around London:** The Underground (Tube) is the most efficient way to navigate. You do not need to purchase tickets or an Oyster card; simply tap your contactless credit card or phone at the barrier. The system automatically caps your daily fare.

**Airport Connections:**
* **From Heathrow:** The Elizabeth Line is a game-changer, offering modern, air-conditioned trains into central London (Paddington, Bond Street, Tottenham Court Road) in under 30 minutes. The Heathrow Express is faster to Paddington but more expensive.
* **From Gatwick:** The Gatwick Express or Southern trains connect you to Victoria Station or London Bridge in about 30-40 minutes.

**London to Southampton:**
* **Train:** Direct trains run frequently from London Waterloo to Southampton Central. The journey takes approximately 80–90 minutes. From Southampton Central, it is a short 5-10 minute taxi ride to the cruise terminals.
* **Private Transfer:** For a stress-free experience, especially with cruise luggage, a private car service is the superior choice. It eliminates the hassle of hauling bags through train stations and guarantees door-to-terminal service. This is an investment in peace of mind that we highly recommend for embarkation day.

At Sea - Cruising

Vigo, Spain

Vigo presents travelers with a distinct and compelling choice. It is the primary gateway to Santiago de Compostela, one of the world's most significant pilgrimage destinations. For those undertaking the 75- to 90-minute journey inland, the reward is the magnificent UNESCO-listed cathedral, the final stop on the Camino de Santiago. The city's historic center is imbued with a palpable sense of spiritual history, and witnessing the emotion of pilgrims completing their journey is a profound experience.

However, to dismiss Vigo itself would be a mistake. Staying in port reveals an authentic, energetic Galician city with a strong maritime identity and a superb culinary scene. The cruise terminal's convenient location allows for an easy walk into the Casco Vello (Old Town), a revitalized district of stone-paved streets and lively plazas. The city's gastronomic heart is the Rúa da Pescadería, or “Oyster Street,” where you can watch vendors shuck incredibly fresh oysters, served simply with a wedge of lemon. Pairing them with a glass of crisp, local Albariño wine is an essential Galician moment. For panoramic views of the city, the sprawling estuary, and the distant Cíes Islands, a walk up to the hilltop park, Monte O Castro, is highly recommended. Vigo offers a genuine taste of modern Spanish life in a region celebrated for its seafood and scenery.

Lisbon, Portugal

A scenic Lisbon street at dusk, featuring glowing shopfronts, vintage tram tracks, and a canopy of purple jacaranda blossoms. Captures the romantic evening atmosphere just a short walk from the Lisbon cruise terminal.

Lisbon greets visitors not with overwhelming monuments, but with an inviting, sun-drenched intimacy. Built across seven steep hills overlooking the Tagus River, Portugal’s capital is a city of golden light, intricate tilework, and maritime history. Because your itinerary includes an overnight stay, you have the rare luxury of experiencing Lisbon’s distinct daytime charm and its soulful evening culture without watching the clock.

**Day One: The Historic Soul and the Sound of Fado**

Spend your first afternoon exploring Alfama, the city’s oldest district. This labyrinth of steep, cobbled lanes and pastel houses survived the devastating 1755 earthquake and remains the historic heart of Lisbon. It is a neighborhood meant for wandering rather than strict itineraries. While the historic yellow Tram 28 rattles through these streets, it is often heavily crowded; you may find walking or hiring one of the city's ubiquitous electric tuk-tuks a more efficient way to navigate the inclines. Make your way to a viewpoint—a *miradouro*—such as Portas do Sol or Graça, for sweeping panoramas of terracotta roofs tumbling down to the water.

As evening falls, the overnight stay allows you to experience Fado, Portugal’s profoundly melancholic traditional music. Seek out an authentic *casa de fados* in Alfama or the neighboring Mouraria district. In these intimate venues, dinner is accompanied by powerful acoustic performances that channel *saudade*—a deep, untranslatable sense of longing. If you prefer a more varied culinary evening, the vibrant Bairro Alto district offers excellent dining, or you can visit the Time Out Market (Mercado da Ribeira) to sample dishes from several of Portugal’s top chefs under one roof.

**Day Two: Imperial Grandeur or Downtown Discovery**

With a full second day, you can dive deeper into Lisbon’s heritage. We recommend choosing one of two distinct paths:

**A Journey to Belém:** Take a short taxi or tram ride west to Belém, the district that launched Portugal’s Age of Discovery. The centerpiece is the magnificent Jerónimos Monastery, a breathtaking example of late-Gothic Manueline architecture and a UNESCO World Heritage site (booking tickets in advance is highly recommended). Nearby, the 16th-century Belém Tower guards the riverbank. Conclude your visit at Pastéis de Belém; the line moves quickly, and their warm, cinnamon-dusted custard tarts, baked from a secret 1837 recipe, are genuinely worth the wait.

**Castle Views and City Life:** If you prefer to stay central, start with a morning climb to São Jorge Castle for definitive 360-degree views. Afterward, descend into Baixa, the elegant downtown rebuilt on a precise grid after the 1755 earthquake. Walk through the grand Praça do Comércio, ride the industrial-era Santa Justa Lift, and explore the sophisticated Chiado neighborhood, known for its historic bookstores and iconic cafés like A Brasileira.

A final practical note: Lisbon’s beautiful *calçada portuguesa* (traditional limestone pavements) are notoriously slippery, especially on steep hills. Leave the heels on the ship and wear your most comfortable, rubber-soled walking shoes to safely enjoy one of Europe’s most captivating capitals.

A classic yellow tram descending a steep, narrow street in Lisbon's historic district, with the sparkling Tagus River in the background. An iconic shore excursion experience for cruisers exploring the city’s hilly charm.

Panoramic sunset view over Lisbon's red-tiled rooftops and the Tagus River. Vibrant purple jacaranda trees in full bloom frame the historic cityscape, a seasonal highlight for cruise passengers visiting in late spring.

Historic Alfama Trolley in Lisbon, Portugal

View down Calçada do Carmo to Praça do Rossio in Lisbon, Portugal

La Coruna, Spain

La Coruña serves as a superb introduction to Galicia, Spain’s distinct and verdant northwestern region. The city presents a compelling choice for your day: immerse yourself in its own considerable Atlantic charms or journey inland to the world-renowned pilgrimage city of Santiago de Compostela.

If you remain in La Coruña, the undisputed highlight is the Tower of Hercules. This UNESCO World Heritage site is the world's oldest functioning Roman lighthouse, and climbing its steps rewards you with commanding views of the rugged coastline. From there, a stroll along the expansive Paseo Marítimo seaside promenade leads to the city’s historic heart. The Old Town (Ciudad Vieja) is a delightful maze of stone lanes, quiet squares, and Romanesque churches. It eventually opens onto the grand Plaza de María Pita, the city’s main square, dominated by its stately city hall. Don’t miss the iconic 'galerías'—glass-enclosed balconies that line the harbor front, earning La Coruña the nickname “The Crystal City.” Galician cuisine is a highlight; seek out a local restaurant for exceptional seafood, particularly *pulpo a feira* (market-style octopus), paired with a crisp Albariño wine.

Alternatively, a full-day excursion to Santiago de Compostela is a truly worthwhile endeavor. As the final destination of the Camino de Santiago pilgrimage, the city has a palpable spiritual and historical weight. The magnificent Cathedral, which houses the tomb of St. James, is the breathtaking centerpiece of a city built from granite and faith. La Coruña offers a genuine taste of a different Spain—one defined by its Celtic roots, Atlantic soul, and profound history.

Royal Caribbean's Liberty of the Seas

PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!

Request a Quote online or by voice at 800-422-0711 (US/Can) or direct/int'l tel: +1-727-526-1571.

COMPETITIVE PRICING PROMISE: We Will Match or Beat the Cruise Line’s Fares and Promotional Offers. * Prices displayed below cover the entire cruise and include meals,
nightly entertainment, resort features and all taxes.

Suite/Deluxe 1 Bedroom Royal Suite with Balcony (RS)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. One King bed. One double sofa bed. Private balcony with outdoor dining, seating area and whirpool. One bathroom with tub, two vanities and bidet. Up to 4 guests. Stateroom: 1633 sq. ft. Balcony 257 sq ft.

Decks 10

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Suite/Deluxe Villa Suite - 4 Bedrooms (VS)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two master bedrooms with baths. Two additional bedrooms, each with two Pullman beds and two twin beds that convert to Royal King. Two additional bathrooms with showers and a spacious living area with a sofa bed and dining table. Private balcony with dining area, lounge chairs and whirpool. 1,302 sq. ft. Balcony 845 sq. ft.

Decks 6

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Suite/Deluxe Owner's Suite - 1 Bedroom (OS)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Queen-size bed. One double sofa bed. Up to 5 guests. Ocean view. Room with bed, vanity. Living area with double sofa bed. One bathroom with tub. Stateroom: 622 sq. ft. Balcony: 160 sq. ft.

Decks 10

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Suite/Deluxe Grand Suite - 2 Bedrooms (GT)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two bedrooms with two twin beds that convert to Royal King (one room with third and fourth Pullman beds), a private balcony, two bathrooms and living area with double sofa bed. Ocean view. Stateroom: 610 sq. ft. Balcony: 208 sq. ft.

Decks 8, 9

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Suite/Deluxe Grand Suite - 1 Bedroom (GS)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to a Royal King bed One double sofa bed. Up to 5 guests. Room with bed, vanity and sitting area with sofa. One bathroom with tub. Stateroom: 381 sq. ft. Balcony: 89 sq. ft.

Decks 10

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Suite/Deluxe Junior Suite with Balcony (J3)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, private balcony, sitting area (some with sofa bed) and bathroom. Stateroom: 317 sq. ft. Balcony: 65 sq. ft.

Decks 9, 10, 11

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Suite/Deluxe Junior Suite with Balcony (J4)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, private balcony, sitting area (some with sofa bed) and bathroom. Stateroom: 317 sq. ft. Balcony: 65 sq. ft.

Decks 9, 10

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Suite/Deluxe Oceanview Panoramic Suite (No Balcony) (VP)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King. Curtained section with bunk beds. Living area with double sofa bed, vanity and sitting area. One and a half baths with shower. Floor to ceiling wrap around panoramic windows. Stateroom: 406 sq. ft.

Decks 12

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Balcony

Oceanview with Balcony (2D)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, sitting area, private balcony and bathroom. Up to 4 guests. Stateroom: 184 sq. ft. Balcony: 66 sq. ft.

Decks 6, 7, 8

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Balcony Spacious Oceanview with Balcony (1B)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, sitting area, private balcony and bathroom. Up to 4 guests. Stateroom: 199 sq. ft. Balcony: 65 sq. ft.

Decks 9, 10

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Balcony Spacious Oceanview with Balcony (2B)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, sitting area, private balcony and bathroom. Up to 4 guests. Stateroom: 199 sq. ft. Balcony: 65 sq. ft.

Decks 6, 7, 8, 9, 10

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Balcony Spacious Oceanview with Balcony (3B)
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom.

Stateroom: 199 sq. ft. Balcony: 65 sq. ft.

Decks 945,944,934

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Balcony Spacious Oceanview with Balcony (4B)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, sitting area, private balcony and bathroom. Up to 4 guests. Stateroom: 199 sq. ft. Balcony: 65 sq. ft.

Decks 6, 7, 8, 9, 10

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Balcony Spacious Oceanview with Balcony (6B)
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom.

Stateroom: 199sq. ft. Balcony: 65 sq. ft.

Decks 945,944

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for Availability and Pricing.

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Balcony Oceanview with Balcony (1D)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, sitting area, private balcony and bathroom. Up to 4 guests. Stateroom: 184 sq. ft. Balcony: 66 sq. ft.

Decks 6, 7

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Balcony Oceanview with Balcony (4D)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, sitting area, private balcony and bathroom. Up to 4 guests. Stateroom: 184 sq. ft. Balcony: 66 sq. ft

Decks 8, 9, 10, 12

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Balcony Oceanview with Balcony (5D)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, sitting area, private balcony and bathroom. Up to 4 guests. Stateroom: 184 sq. ft. Balcony: 66 sq. ft.

Decks 6, 7, 8

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Balcony Oceanview Balcony with Balcony (6D)
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom.

Stateroom: 189 sq. ft. Balcony: 46 sq. ft.

Decks 945,944

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for Availability and Pricing.

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Outside

Oceanview Stateroom (4N)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King and bathroom. Up to 4 guests. Stateroom: 180 sq. ft.

Decks 2, 3, 6, 7, 9

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and we'll find the best value for you.

Outside Oceanview Stateroom (2N)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King and bathroom. Up to 4 guests. Stateroom: 180 sq. ft.

Decks 2, 3

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for Availability and Pricing.

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Outside Oceanview Stateroom (3N)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King and bathroom. Up to 4 guests. Stateroom: 180 sq. ft.

Decks 2, 3

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for Availability and Pricing.

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Inside

Interior Stateroom (4V)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King and bathroom. Up to 4 guests. Stateroom: 162 sq. ft.

Decks 2, 3, 6, 7, 8, 9, 10, 12

Call: 800-422-0711
and we'll find the best value for you.

Inside Interior Stateroom (2V)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King and bathroom. Up to 4 guests. Stateroom: 162 sq. ft.

Decks 2, 3, 4, 9, 10

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Inside Interior Stateroom (3V)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King and bathroom. Up to 4 guests. Stateroom: 162 sq. ft.

Decks 2, 6, 7, 8, 9, 10

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Inside Interior Stateroom (6V)
Two twin beds that convert to Royal King and private bathroom.

Stateroom: 150 sq. ft.

Decks 944,941,940,936

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Because this program is sailing soon, full payment of the fare is due at time of booking.

3rd/4th in Stateroom - Please call to secure the best possible pricing

Cruise pricing is presented per person, based double occupancy of the stateroom, following industry practice. Pricing presented above is listed accordingly to allow easy comparison for the stateroom categories displayed. Our agents always provide 'total cost' pricing disclosing all particulars before you make any commitment.

COMPETITIVE PRICING PROMISE: We will match any price currently offered by the cruise line; this promise includes their short-term, promotional rates. As a value-added organizer of meetings at sea, however, we do not seek to compete with 'cruise discounters,' 'travel clubs,' or 'distressed inventory' sales operations.

PRICING SUBJECT TO CHANGE: Fares displayed above are subject to availabilty and to change until reserved with a deposit or full payment. While the fares listed can sell out (i.e. are "subject to availability"), they generally remain available until 90 days before sailing, at which time they convert to typically higher, market rates. Market Rates offered directly by the cruise line and quoted by our agents are also subject to availability and to change at any time prior to depositing on your stateroom. Those rates are capacity and revenue controlled and can be withdrawn without notice.

CANCELLATION PENALTY POLICY WILL APPLY: We recommend Travel Insurance to protect your investment from unexpected, late cancellations.

Cruise Cancellation Policy:

Apr 07, 2026: 25% of total price*

Apr 22, 2026: 50% of total price*

May 06, 2026: 75% of total price*

Jun 05, 2026: No refund except for Taxes/fees

When reserving your stateroom, please confirm the policy applicable to this cruise with one of our agents.
Course Fee Cancellation Policy: 30+ days before sailing date - 75% Refund ; 7-29 days before sailing date - 50% Refund; Less than 7 days before sailing date - No Refund

FUEL SUPPLEMENT: During periods of unusual oil price volatility, cruiselines may implement a fuel surcharge at any time prior to sailing.

Protect Your Trip with Allianz Travel Insurance

Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.

For an instant quote:

Simply provide a few short details about your trip
Review the available protection plans
Enjoy the peace of mind you deserve

Get your free quote now>>

Why Protect your Trip?

Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.

Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:

Cancelling your trip after unexpectedly becoming too sick to travel
Taking care of a sick or injured traveling companion
Having to end your trip early due to a family emergency
Dealing with a flight delay or cancellation
Needing to buy personal items if your luggage is lost or stolen
Missing your cruise departure after a covered flight delay

You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.

What Can Travel Insurance Help Protect?

Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.

TRIP CANCELLATION

Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:

A doctor says you or a traveling companion is too sick to fly
Your parent or child requires hospitalization
You need to attend the birth of a family member’s child
You have a traffic accident (not breakdown) on the way to the airport
A storm shuts down your airport for 24 hours or more

TRIP INTERRUPTION

Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:

You have a covered illness or injury and a doctor says you must return home
A family member has a qualifying injury and needs your care
A covered emergency, like a fire or flood, makes your home uninhabitable

TRAVEL DELAY

If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.

EMERGENCY MEDICAL AND DENTAL CARE

Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:

You slip and break your ankle while sightseeing
You get food poisoning while sampling the local cuisine
You lose a filling and need immediate dental treatment*

*A sublimit and maximum apply for this benefit. Check your plan documents for details.

EMERGENCY MEDICAL TRANSPORTATION

Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.

BAGGAGE LOSS, DAMAGE, or THEFT

Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.

BAGGAGE DELAY

Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).

CHANGE FEE

Reimburses fees if you need to change your flight itinerary due to a covered reason.

24-HOUR ASSISTANCE

Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:

Medical triage with referrals to local prescreened medical providers
Ongoing medical monitoring
Payment guarantee
Emergency medical transportation

Additional services for travel-related emergencies can help with:

Missed connecting flights
Lost/stolen travel documents
Pre-trip information
Prescription replacements

I want to protect my trip>>

Our Promise to You

When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.

Need Help Along the Way?

Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.

Contact Allianz Global Assistance

Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)

File or Track a Claim

It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.

File a Claim

If you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.

Update Your Plan

If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.

Manage My Plan

About Allianz Global Assistance

Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.

Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.

File a Claim Manage My Plan

2402

Before and After your cruise

Holiday Inn Southampton, an IHG Hotel

Herbert Walker Ave, Southampton SO15 1AG, United Kingdom

An outdoor seating area at the Holiday Inn Southampton, an IHG Hotel. Well-kept plant life livens up the patio.

A restaurant inside the Holiday Inn Southampton, an IHG Hotel. The patterned rug gives the room a playful feel.

A guest bathroom inside the Holiday Inn Southampton, an IHG Hotel. The shower walls are lined with vibrant blue tile.

A guest room inside the Holiday Inn Southampton, an IHG Hotel. A large window allows guests to survey the city.

A common area with seating inside the Holiday Inn Southampton, an IHG Hotel. A large window lets in quite a lot of natural light.

Practical Comfort

Holiday Inn Southampton is the closest hotel to the city's cruise ship terminals. The city center’s attractions are a 10-minute drive away, while Southampton Central station (served by direct trains to London) is just 5 minutes away. Additionally, Southampton Airport is a 20-minute drive from the hotel; making this hotel ideal for pre-cruise or post-cruise accommodations.

https://www.ihg.com/holidayinn/hotels/us/en/southampton/soahp/hoteldetail

Harbour Hotel Southampton

5 Maritime Walk, Southampton SO14 3QT, United Kingdom

The gym inside the Harbour Hotel Southampton. A guest is shown running on a treadmill.

A restaurant inside the Harbour Hotel Southampton. Guests here are able to enjoy a great view of the harbour while they enjoy a meal.

The Harbour Hotel Southampton's indoor pool. Warm, recessed lighting keeps the space lit during the darker hours.

A guest room at the Harbour Hotel in Southampton. A nice view of the water is visible through the window.

The lobby of the Harbour Hotel in Southampton. There's a spiral staircase in the middle of the room.

The exterior of the Harbour Hotel Southampton. The Southampton Harbour is clearly visible, as you might expect.

Luxury Near the Cruise Port

Located in the ever-so-sophisticated Ocean Village Marina, this iconic seven-floor super-yacht-inspired hotel feels right at home as it rises above the other luxury boats of Southampton with its tiered terrace-style decks. Catch a glimpse of cruise ships and yachts setting sail from your balcony or deck and take in the grandest of views of the Solent. Experience unparalleled luxury from the moment you step inside, with a rooftop bar, restaurant & terrace on the sixth floor and an award-winning restaurant with perfect views on the water’s edge.

https://www.harbourhotels.co.uk/southampton

DoubleTree by Hilton London - Tower of London

7 Pepys St, London EC3N 4AF, United Kingdom

A restaurant inside the DoubleTree by Hilton London (Tower of London) hotel. It's not particularly well decorated, but it doesn't look terrible either.

A common area inside the DoubleTree by Hilton London (Tower of London) hotel. Looks like a nice place to respond to some emails.

A guest bathroom at the DoubleTree by Hilton London "Tower of London" location. It's quite spacious.

A guest room at the DoubleTree by Hilton London "Tower of London" location. The room is minimally decorated, with only a single piece of art hanging above the bed.

A bar area inside the DoubleTree by Hilton London "Tower of London" location. The bar itself is wrapped in art reminiscent of "The Great Wave off Kanagawa".

A common area inside the DoubleTree by Hilton London "Tower of London" location. There's an image of a girl on the wall that looks to be a young Queen Elizabeth II.

The outside of the DoubleTree by Hilton London - Tower of London location. The hotel's modern design stands in stark contrast to the historic-looking building a cross the street.

Location, Location, Location

With views of London’s skyline, DoubleTree by Hilton London features a rooftop bar and offers air-conditioned and soundproof rooms. The Tower of London and Tower Bridge are just a 5-minute walk away. Featuring floor-to-ceiling windows and luxury décor and just 492 feet from Tower Hill Underground Station, this hotel is a 5-minute walk from the iconic Gherkin and The City. Service is also a priority here, with guests being treated to complimentary warm chocolate chip cookies upon arrival.

https://www.hilton.com/en/hotels/lontldi-doubletree-london-tower-of-london/

Bookable Tours & Activities

Browse and book tours, excursions, and activities through our partner Viator.

London Tours & Activities

Questions?
Call us at 800.422.0711 (US & Canada)
Or +1-727-526-1571
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

Contact Our Travel Agents to Book Now.

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