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18th MEHS: Healthcare Leadership and Ethics in Patient Assessment

Satisfaction Tools, Workplace Dynamics, and Team-Building Strategies

7-Night Western Caribbean Cruise
Round-trip Galveston, Texas
January 02 - 09, 2028

Royal Caribbean's <em>Icon of the Seas</em> — Royal Caribbean's *Icon of the Seas*

COURSE CREDITS & HOURS

16 AMA PRA Category 1 Credits™
16 ANCC Contact Hours

COURSE FEES

Attendees	Registration Fee
(Cruise Pricing is Additional and Listed Separately)
Physicians, Psychologists, Psychiatrists, Dentists, Pharmacists, Healthcare Executives, and Faculty Seeking up to 16 CE Credits / CE Contact Hours	$995.00
Physician Assistants, Nurse Practitioners, CRNAs, Chiropractors, Physical/Rehab/Occupational/etc. Therapists, and other Non-Physician healthcare providers Seeking up to 16 CE Credits / CE Contact Hours	$795.00
Nurses, Nursing Home / Home Healthcare Practitioner, Residents, Current students, former students* of Dr. Chandra, BHAA Members *proof/verification required Seeking up to 16 CE Credits / CE Contact Hours	$595.00
Non-CE Earning: Faculty / Corporate Members to participate in the Academic Conference and can attend CE Sessions, but will not recieve CE Credit	$295.00
Non-CE Earning: Students / Guests to participate in the Academic Conference and can also attend CE sessions, but will not recieve CE Credit	$195.00

TARGET AUDIENCE

Physicians, Nurse Practitioners, Physician Assistants, Nurses

PROGRAM PURPOSE

18th MEHS - Ethical Dimensions, Patient/Employee Satisfaction Assessment Tools, Team Building, and Leadership Strategies for Healthcare Professionals

PRE-CONFERENCE ACTIVITY:

SIX (6)-hour worth of Pre-Conference study materials, including cases and assignments, will be sent to all pre-registered CE attendees prior to the start of the event and at least TWO weeks prior to the cruise departure date.
Cases/Assignments provided prior to face-to-face lectures will be discussed in class on Day 1 and/or 2 of CE sessions.

Pre-conference self-study topics (slides) – Patient/Employee Satisfaction Assessment Tools

“Social Sciences, Marketing Research Techniques, and Business Strategies to Improving Patient Care”

The basics of a patient satisfaction survey
The 5W&H of understanding the patient and associated environmental issues
The role of patient (and caregiver) satisfaction surveys
Situations requiring quick survey research – valuing internal versus external surveyors
Survey research design, organizing, overseeing, reporting, and understanding
Types of data collection techniques
Inclusion and exclusion criteria
Writing good survey questions – a critical look at a variety of different questions
Understanding the report and determining strategies for patient care improvement
Ethical issues pertaining to patient/caregiver satisfaction surveys

Time allocated to comprehend the slides/CONTENT and complete the assignments: 6 Hrs. (Self-paced)

Day 1 (face-to-face): CE Session – Monday, January 3, 2028

Plan for the Day:

Face-to-Face Session: 3 hours (9:00 a.m. – Noon)
Assignment Completion Time Given: 4 hours (self-paced)

Overview of the Course Outline and Activities/Assignments for the day

Introductions and course expectations

Discussions about Pre-conference slides/materials/cases/assignments sent to Pre-registered attendees

“Ethical Dimensions: Why Healthcare Leaders Should be aware of the Workplace Environment – and its Impact on Patient Care”

EMPLOYEE CONFLICT MANAGEMENT & ITS RELATIONSHIP WITH PATIENT CARE

Impact of inter-personnel conflict on patient care
Correlation between conflict situations and organizational complexity
Factors that trigger conflict
Conflict between different types of personnel:
- Physician-physician
- Physician-nurse
- Nurse-nurse
- Department-department
Professional disparagement and its impact on patients and care delivery
CASE STUDY, ROLE PLAYING exercise, and DISCUSSION

PROFESSIONAL/UNPROFESSIONAL BEHAVIOR

Expectation of Professionalism from:
- Healthcare personnel perspective
- Patient Perspective
- Family/Guardian/Caregiver Perspective
Discrimination:
- Workplace
- Patient
CASE STUDY and DISCUSSION

MANAGING COMMUNICATION

Ethical dimensions of appropriate communication by medical office staff
Value, Issues, and Challenges
Types of communication
Non-verbal communication
Impact on patient/caregiver and their subsequent relationships with health professions
Cautions & Precautions
CASE STUDY, Role playing exercise, and DISCUSSION

ASSIGNMENTS – given at the end of the lecture to be completed by participants and ready to present on Saturday, January 8, 2028. If needed, the key presenter of the course will be available to assist and provide guidance to the participants regarding the assignments.

Day 2 (face-to-face): Conference Presentation Session – Tuesday, January 4, 2028

Plan for the Day:

International Conf. Presentations (non-CE earning)
TIME: 9:00 a.m. – Noon (as needed)

Day 3 (face-to-face): CE Session – Saturday, January 8, 2028

Plan for the Day:

Face-to-Face Sessions (CE sessions): 3 hours (9:00 a.m. – Noon)

Presentation and discussions on the Assignments (given on previous session) by participants, with open discussions

“Ethical Principles and Moral Philosophies”

“Ethical Issues Pertaining to Patient Confidentiality & Consent”

ETHICAL ISSUES - 1: Patient confidentiality and consent

Potential compromising situations where patient confidentiality can unintentionally be breached:
- In healthcare institutions/setting
- By health and non-health personnel
- In other social settings
EXAMPLES and INTERACTIVE CASES
Differentiation between types of consent AND assessing consent issues for and about different clients – minors, adults, and elderly
CASE STUDIES and ROLE-PLAYING exercise

ETHICAL ISSUES - 2: Gatekeepers for ethical integrity

Conflict of interest
Whistle-blower
Impaired healthcare provider
CASE STUDY and DISCUSSION

“Team Building and Leadership Strategies for Healthcare Professionals”

Benefits of building effective teams
Characteristics of well-performing teams
Critical Factors of productive teams
Different types of leaders in healthcare organizations
Role of leaders in team building
CASE STUDIES, ROLE PLAYING, and DISCUSSION related to team building

Closing remarks for CE sessions

Open Discussion and Final Thoughts

IMPORTANT INFORMATION

PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!

BIAS FREE CME - No Commercial Support was provided for this CME activity.

Faculty

Ashish Chandra, MBA, PhD

Professor Ashish Chandra is a Professor of Healthcare Administration, College of Business at the University of Houston-Clear Lake (UHCL), Houston, Texas, USA where he also served as the Department Chair for over four years at UHCL. All together Dr. Chandra has over 20 years of university level teaching experience in the U.S. He is a well-recognized healthcare administration academician internationally and serves on the academic advisory board of several educational institutions in Turkey and India. He has also provided over a dozen Management Development Program, Faculty Development Programs, and professional consulting services to several healthcare and business organizations in the United States, India, Turkey, and aboard cruise ships. He actively served on the board of directors of several professional and community organizations in the United States. Over the past four years he has served as the Course Director and Speaker of five Continuing Education Programs for health professionals.

Dr. Chandra is a prolific researcher and has 75 publications in refereed journals, two edited books, ten book chapters, and over 250 publications in conference proceedings. He is an Executive Editor of the journal Hospital Topics (the oldest journal in healthcare administration field - almost 95 years in existence). He has served as the President of FOUR major international academic organizations - the Business and Health Administration Association; the Association of Collegiate Marketing Educators; the MBAA International; and the Federation of Business Disciplines. He has also served as the Program Chair of over a dozen major international conferences, held in U.S., India, Turkey, and U.K. as well as aboard cruise ships in the Caribbean, Alaska, Baltics, and Mediterranean.

Professor Chandra has received numerous awards and recognition related to teaching, research, and service throughout his career, including the 2017 Excellence in Teaching Award by the National Society for Leadership Success; 2015 Outstanding Professor Award given by the University of Houston - Clear Lake Alumni Association; 2012 American College of Healthcare Executives Service Award; 2011 Outstanding Educator Award from the Association of Collegiate Marketing Educators; to name a few. He also has the distinct honor of being the Commencement Speaker at the December 2018 graduation ceremony of the University of Houston – Clear Lake. The URL link to Dr. Chandra’s commencement speech is below. Please cue to minute 32 of the video link in case you just want to see Dr. Chandra’s speech.

URL to speech https://www.youtube.com/watch?v=HpwOooexSYA&t=2984s

Accreditation

In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 16 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Credit Designation for Nurses: Continuing Education, Inc. designates this continuing nursing education activity for 16 contact hours. Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.

Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 Credits™ as needed. Pharmacology credits are identified on individual activities.

ITINERARY

Departing Galveston's historic Victorian shores, this seven-night Western Caribbean sailing offers a well-paced winter escape. With three full sea days aboard the expansive Icon of the Seas, there is ample time to decompress and utilize the ship's extensive amenities before reaching the ports. The itinerary highlights the Mesoamerican Barrier Reef, offering exceptional January diving and snorkeling conditions. In Roatan, world-class coral gardens are accessible directly from the beach. Costa Maya serves as a gateway to the quieter southern Yucatan, while Cozumel provides excellent drift dives at Palancar Reef. This voyage balances high-visibility marine exploration with significant downtime at sea, ideal for professionals seeking both activity and rest.

For more details, see our port-by-port descriptions below the itinerary table.

DATE	PORT OF CALL	ARRIVE	DEPART
Sun Jan 02	Galveston, Texas	-	4:30 pm
Mon Jan 03	At Sea - Cruising	-	-
Tue Jan 04	At Sea - Cruising	-	-
Wed Jan 05	Roatan, Honduras	8:00 am	5:00 pm
Thu Jan 06	Puerto Costa Maya, Mexico	8:00 am	5:00 pm
Fri Jan 07	Cozumel, Mexico	7:00 am	5:00 pm
Sat Jan 08	At Sea - Cruising	-	-
Sun Jan 09	Galveston, Texas	6:00 am	-

PORTS OF CALL

Galveston, Texas

While frequently utilized merely as a logistical waypoint for Caribbean departures, Galveston warrants a closer look as a destination of distinct character and resilience. To treat this island city solely as a parking lot for cruise ships is to overlook one of the most significant collections of Victorian architecture in the United States and a cultural history that rivals New Orleans or Charleston. For the discerning traveler, a pre- or post-cruise stay here offers a sophisticated glimpse into the Gilded Age ambition that once dubbed this city the “Wall Street of the South,” before the 1900 hurricane altered its trajectory forever.

The Historic Strand and Architecture
The heart of the visitor experience lies in the Historic Strand District. Unlike the manufactured port villages found in some Caribbean stops, the Strand is authentic—a grid of magnificent 19th-century iron-front buildings that survived natural disasters to house today's art galleries, antique purveyors, and boutiques. It is eminently walkable and serves as the city’s social hub. Just blocks away lies the East End Historic District, a neighborhood that rewards a slow walking tour or a bicycle ride. Here, the streets are lined with towering oleanders and an impressive density of Victorian homes.

Two architectural heavyweights demand attention here. The 1892 Bishop’s Palace (Gresham House) is widely considered one of the most significant Victorian residences in the country, a castle-like structure of stone and stained glass that reflects the immense wealth of early Galveston. Nearby, the Moody Mansion offers a similarly opulent, yet more personal, window into the lives of the powerful family that shaped much of modern Texas finance and philanthropy.

Museums and Culture
Beyond architecture, Galveston offers high-quality museums that appeal to educated professionals. The Bryan Museum, housed in a beautifully restored Renaissance Revival orphanage, contains one of the world's largest collections of historical artifacts, documents, and artwork relating to the American West. It is a sophisticated, curated experience far removed from typical tourist fare.

Maritime history is also central to the island's identity. The Texas Seaport Museum is home to the 1877 tall ship ELISSA, a floating National Historic Landmark that is not a replica, but a survivor of the age of sail. For those with an interest in engineering or energy, the Ocean Star Offshore Drilling Rig and Museum provides a fascinating, technical look at the oil industry aboard a retired jack-up rig—a rare opportunity to walk the pipe deck and understand the complexity of offshore operations.

The Seawall and Beaches: An Honest Assessment
Galveston’s relationship with the Gulf is defined by its famous Seawall, a 10-mile engineering marvel built to protect the city. It serves as a bustling promenade for walking, cycling, and people-watching. However, travelers should manage their expectations regarding the beaches. Due to the island's proximity to the outflow of the Mississippi and Trinity Rivers, the water is nutrient-rich and typically opaque or brown, rather than the translucent turquoise found in the Caribbean. The beaches are wide and enjoyable for sunbathing, shell seeking, or a long walk, but they are not premier snorkeling destinations. Appreciating Galveston requires accepting it as a rugged, authentic coast rather than a tropical resort.

Culinary Highlights
The dining scene is robust, anchored by access to fresh Gulf seafood. Gaido’s has been a local institution since 1911, famous for its crab dishes and pecan pie. For a more upscale atmosphere suitable for a special evening, Rudy & Paco offers Central American-influenced steaks and seafood with a dress code that keeps the atmosphere refined. For a casual, authentic lunch, seek out Katie’s Seafood House, which operates directly alongside the fish market where the local fleet unloads.

Logistics and Stress-Free Travel
The logistical argument for a pre-cruise stay is compelling. Houston’s George Bush Intercontinental Airport (IAH) is a significant distance away—often 90 minutes or more with traffic—while William P. Hobby Airport (HOU) is closer but still requires a 45-minute transfer. Attempting to fly in on embarkation day invites unnecessary stress. Arriving a day early mitigates travel risks and unlocks a destination that stands on its own merits.

A Sample 24-Hour Pre-Cruise Itinerary

Morning: Start with coffee and pastries on the Strand. Walk the district while the morning air is still relatively cool, browsing the antique shops. Proceed to the East End for a self-guided tour of the Victorian homes, culminating in a visit to Bishop’s Palace.
Lunch: Enjoy fresh Gulf shrimp or red snapper at a local favorite like Fisherman’s Wharf, offering views of the harbor and the ELISSA.
Afternoon: Choose your cultural adventure. For history buffs, The Bryan Museum provides a deep dive into the American West. For those interested in maritime mechanics, tour the Ocean Star Offshore Drilling Rig.
Late Afternoon: Take a relaxed stroll along the Seawall to watch the pelicans and breathe the salt air, acknowledging the scale of the engineering that protects the city.
Dinner: Conclude with a reservation at Rudy & Paco (jackets recommended for men) or Vargas Cut & Catch for a polished, high-end dining experience before your voyage begins the next day.

At Sea - Cruising

Roatan, Honduras

Roatan distinguishes itself from generic Caribbean stops through one specific geological advantage: the Mesoamerican Barrier Reef hugs the shoreline here. This is not a destination where you need a long boat ride to see marine life; world-class snorkeling often requires nothing more than wading in from the beach. For divers and snorkelers, this is arguably the premier stop in the Western Caribbean, offering high-visibility access to vibrant coral gardens.

Beyond the reef, the island offers two distinct experiences. West Bay is the quintessential Caribbean postcard—powder-white sands and calm turquoise waters—though visitors should be prepared for significant crowds at the resorts. For a more authentic atmosphere, the neighboring West End village offers a bohemian mix of dive shops, open-air bars, and artisan stalls. This is the place to try a fresh *baleada*, the thick flour tortilla staple of Honduran cuisine.

While the interior is lush, the most popular land-based excursion involves the island’s wildlife sanctuaries. Interactions with capuchin monkeys and sloths have become a signature Roatan experience, offering genuine engagement for animal lovers.

A note on logistics: Your ship will dock at either the town of Coxen Hole or the purpose-built Mahogany Bay. We strongly advise arranging transport away from these immediate port areas to experience the island’s true merit. Roatan is not a hub for colonial history or high culture; it is a natural playground. If you prioritize marine exploration or relaxed beach time over shopping and sightseeing, this port will exceed expectations.

Puerto Costa Maya, Mexico

Puerto Costa Maya is best understood as a modern, purpose-built gateway to the Yucatán's less-traveled southern coast. The port itself is a self-contained village with pools, shops, and restaurants designed for cruise visitors. For a more authentic experience, a short taxi ride leads to the adjacent fishing village of Mahahual, where a beachfront boardwalk (malecón) is lined with casual restaurants and beach clubs offering a relaxed, local atmosphere.

The true distinction of this port lies in its access to significant, yet uncrowded, Maya archaeological sites. The most popular excursion is to the Chacchoben ruins, where partially excavated pyramids emerge from a dense jungle setting, offering a powerful sense of discovery. For those willing to venture further, the Kohunlich ruins reward the journey with the impressive Temple of the Masks. Another premier excursion is the Laguna de Bacalar, the "Lagoon of Seven Colors," whose stunning freshwater hues are a remarkable natural wonder. While Costa Maya lacks the organic history of an ancient city, it serves as an excellent and comfortable launchpad for a day of genuine historical exploration or serene natural beauty.

Cozumel, Mexico

Cozumel requires a strategic approach to bypass the commercial density of the immediate port area and access the island’s genuine natural splendor. As the gateway to the Mesoamerican Barrier Reef—the second-largest reef system in the world—the island’s primary allure lies beneath the surface. For divers and snorkelers, the drift dives at Palancar and Colombia reefs offer exceptional visibility and vibrant marine life. For a land-based alternative that avoids the masses, we recommend renting a jeep to explore the 'Wild Side' (the uninhabited east coast). This rugged shoreline offers a serene escape dotted with small, open-air reggae bars and crashing waves, providing a stark, beautiful contrast to the busy west coast.

A critical note regarding Mayan history: While the famous mainland sites of Tulum and Coba are spectacular, visiting them requires a 45-minute ferry to Playa del Carmen followed by a bus ride. This logistical commitment consumes your entire day and introduces transit stress. Unless these specific sites are non-negotiable, we advise remaining on the island. You can visit the smaller, on-island ruins of San Gervasio to satisfy historical curiosity without the risk of missing the ship.

If your goal is relaxation, Cozumel’s beach clubs are highly developed, ranging from high-energy all-inclusives to sophisticated, quiet retreats where the focus is on service and tranquility. When dining in the main town of San Miguel, avoid the waterfront tourist strip. Instead, walk three to four blocks inland to find authentic family-run cantinas serving excellent cochinita pibil and fresh ceviche at a fraction of the tourist prices. Cozumel is a polished tourism machine, but by focusing on the reef, the east coast, or a high-end beach club, you can curate a sophisticated and restorative experience.

Royal Caribbean's Icon of the Seas

PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!

Request a Quote online or by voice at 800-422-0711 (US/Can) or direct/int'l tel: +1-727-526-1571.

Suite/Deluxe Ultimate Family Townhouse (UL) Royal Suite Class — Star Class
Three-decks-high stateroom featuring The Yard. Includes a mailbox, table tennis, outdoor seating, outdoor games and seating nook. Main level inlcudes a private balcony with whirlpool and six person dining table. Upper level inlcudes a private balcony accessible from the master bedroom overlooking Surfside. Full bathroom with shower and sink on the main level. Master bathroom with two sinks and two shower heads. Kids bathroom with two sinks and a tub. Sleeps up to 8 guests. Stateroom: 1,772 sq. ft. (includes net feature and bridge before) Balcony (main level): 410 sq. ft. Balcony (second level): 90 sq. ft. Backyard: 251 sq. ft.

Exclusive Access to Royal Genie Service
All Day Access to Coastal Kitchen
Complimentary Specialty Restaurants (including Chef's Table and à la carte dining)
Complimentary Deluxe Beverage Package
Complimentary Refreshment Package (for guests under legal drinking age)
Still and Sparkling Water Replenished Daily
Complimentary Gratuities
Complimentary VOOM Internet
Expedited Boarding and Departure
Best Seats in the House in Select Entertainment Venues
Priority Entrance to Many Onboard Activities
Suite Lounge Access (complimentary hors d'oeuvres and cocktails)
Access to Suite Sun Deck
Royal Caribbean Plush Bathrobes
Complimentary Minibar (Coca-Cola beverages and water)
Complimentary Laundry and Pressing Services
Luxury Mattress and Pillows
Luxury Bathroom Amenities
Lavazza Espresso Coffee Maker

Decks 8

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Suite/Deluxe Royal Loft Suite (RL) Royal Suite Class — Star Class
Two-decks-high stateroom with panoramic views. Main level features a bedroom with closet and vanity and two twin beds that convert to Royal King; dining area with wet bar, piano, living room with sofa that converts to double bed; bathroom with shower and integrated bench. Master bedroom features a King size bed with Matermoll Summer Mattress; bathroom with tub, shower, two sinks, half bath (toilet compartment with sink); and a walk-in closet - all on the second level. Includes vestibule with mini bar and two lounge chairs (retreat) at the top of the stairs - vestibule serves as added privacy - and has no direct view to the bedroom. The Private balcony features whirlpool and dining area, bar with sink. Bathroom on main level Master bathroom with tub, shower, two sinks and toilet compartment with sink (3 sinks total) on second level Sleeps up to 6 guests. Stateroom: 2,088 sq. ft. (inclusive of the opening) Stateroom: 1,482 sq. ft. (excluding the opening) Balcony (main level): 705 sq. ft.

Exclusive Access to Royal Genie Service
All Day Access to Coastal Kitchen
Complimentary Specialty Restaurants (including Chef's Table and à la carte dining)
Complimentary Deluxe Beverage Package
Complimentary Refreshment Package (for guests under legal drinking age)
Still and Sparkling Water Replenished Daily
Complimentary Gratuities
Complimentary VOOM Internet
Expedited Boarding and Departure
Best Seats in the House in Select Entertainment Venues
Priority Entrance to Many Onboard Activities
Suite Lounge Access (complimentary hors d'oeuvres and cocktails)
Access to Suite Sun Deck
Royal Caribbean Plush Bathrobes
Complimentary Minibar (Coca-Cola beverages and water)
Complimentary Laundry and Pressing Services
Luxury Mattress and Pillows
Luxury Bathroom Amenities
Lavazza Espresso Coffee Maker

Decks 17

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Suite/Deluxe Icon Loft (IL) Royal Suite Class — Star Class
Two-decks-high stateroom with panoramic views. Main level features living room with sofa that converts to double bed and dining area with a dry bar. Second level features Master bedroom and bathroom. Bedroom has two twin beds that convert to a Royal King size bed. Bathroom includes a shower for two. Closets exist on each level. Private balcony features a dining area. One bathroom with shower and integrated shower bench on main level Master bathroom with two shower heads on second level Stateroom: 838 sq. ft. (inclusive of the opening) Stateroom: 656 sq. ft. (excluding the opening) Balcony: 108-172 sq. ft.

Exclusive Access to Royal Genie Service
All Day Access to Coastal Kitchen
Complimentary Specialty Restaurants (including Chef's Table and à la carte dining)
Complimentary Deluxe Beverage Package
Complimentary Refreshment Package (for guests under legal drinking age)
Still and Sparkling Water Replenished Daily
Complimentary Gratuities
Complimentary VOOM Internet
Expedited Boarding and Departure
Best Seats in the House in Select Entertainment Venues
Priority Entrance to Many Onboard Activities
Suite Lounge Access (complimentary hors d'oeuvres and cocktails)
Access to Suite Sun Deck
Royal Caribbean Plush Bathrobes
Complimentary Minibar (Coca-Cola beverages and water)
Complimentary Laundry and Pressing Services
Luxury Mattress and Pillows
Luxury Bathroom Amenities
Lavazza Espresso Coffee Maker

Decks 17

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Suite/Deluxe Owner's Suite - 1 Bedroom (OS) Royal Suite Class — Sky Class
Two twin beds that convert to Royal King. Private bathroom with tub and shower and two sinks, stone entry, large closets, dressing area in bedroom, living area with table and sofa that converts to a double bed. Private balcony with table and chairs. Stateroom: 658 sq. ft. Balcony: 190 sq. ft.

Access to a Personal Concierge
Dinner at Coastal Kitchen
Complimentary Specialty Restaurant (one per sailing)
Suite Lounge Access (complimentary hors d'oeuvres and cocktails)
Access to Suite Sun Deck
Expedited Boarding and Departure
Priority Entrance to Many Onboard Activities
Royal Caribbean Plush Bathrobes
Complimentary Minibar (Coca-Cola beverages and water)
Luxury Mattress and Pillows
Luxury Bathroom Amenities
Lavazza Espresso Coffee Maker

Decks 16, 17

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Suite/Deluxe Sunset Corner Suite (SN) Royal Suite Class — Sky Class
Bedroom area with two twin beds that convert to Royal King. Full bathroom with tub and two sinks. Living room with sofa that converts to double bed. Dry bar area and vanity/desk. Private balcony with seating area and private dining. Sleeps up to 4. Stateroom: 380-480 sq. ft. Balcony: 280 - 360 sq. ft.

Access to a Personal Concierge
Dinner at Coastal Kitchen
Complimentary Specialty Restaurant (one per sailing)
Suite Lounge Access (complimentary hors d'oeuvres and cocktails)
Access to Suite Sun Deck
Expedited Boarding and Departure
Priority Entrance to Many Onboard Activities
Royal Caribbean Plush Bathrobes
Complimentary Minibar (Coca-Cola beverages and water)
Luxury Mattress and Pillows
Luxury Bathroom Amenities
Lavazza Espresso Coffee Maker

Decks 8, 9, 10, 11, 12

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Suite/Deluxe Sunset Suite (SS) Royal Suite Class — Sky Class
Bedroom area with two twin beds that convert to Royal King. Full bathroom with tub and two sinks. Living room with sofa that converts to double bed. Dry bar area and vanity/desk. Private balcony with seating area and private dining. Sleeps up to 4. Stateroom: 390 sq. ft. Balcony: 96-120 sq. ft.

Access to a Personal Concierge
Dinner at Coastal Kitchen
Complimentary Specialty Restaurant (one per sailing)
Suite Lounge Access (complimentary hors d'oeuvres and cocktails)
Access to Suite Sun Deck
Expedited Boarding and Departure
Priority Entrance to Many Onboard Activities
Royal Caribbean Plush Bathrobes
Complimentary Minibar (Coca-Cola beverages and water)
Luxury Mattress and Pillows
Luxury Bathroom Amenities
Lavazza Espresso Coffee Maker

Decks 9, 11

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Suite/Deluxe Infinite Grand Suite (IG) Royal Suite Class — Sky Class
Bedroom area with two twin beds that convert to Royal King. Split bath with one compartment containing a tub and sink and the other with a sink and toilet. Living room features sofa that converts to double bed with the option to extend the interior to outdoors with the convertible balcony. Private balcony with seating area and private dining. Sleeps up to 4. Stateroom: 431 sq. ft. Convertible Balcony: 102 sq. ft.

Access to a Personal Concierge
Dinner at Coastal Kitchen
Complimentary Specialty Restaurant (one per sailing)
Suite Lounge Access (complimentary hors d'oeuvres and cocktails)
Access to Suite Sun Deck
Expedited Boarding and Departure
Priority Entrance to Many Onboard Activities
Royal Caribbean Plush Bathrobes
Complimentary Minibar (Coca-Cola beverages and water)
Luxury Mattress and Pillows
Luxury Bathroom Amenities
Lavazza Espresso Coffee Maker

Decks 9

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Suite/Deluxe Grand Suite - 1 Bedroom (GS) Royal Suite Class — Sky Class
Bedroom area with two twin beds that convert to Royal King. Full bathroom with tub and two sinks. Living room with sofa that converts to double bed. Dry bar area and vanity/desk. Private balcony with seating area and private dining. Sleeps up to 4. Stateroom: 431 sq. ft. Balcony: 108 sq. ft.

Access to a Personal Concierge
Dinner at Coastal Kitchen
Complimentary Specialty Restaurant (one per sailing)
Suite Lounge Access (complimentary hors d'oeuvres and cocktails)
Access to Suite Sun Deck
Expedited Boarding and Departure
Priority Entrance to Many Onboard Activities
Royal Caribbean Plush Bathrobes
Complimentary Minibar (Coca-Cola beverages and water)
Luxury Mattress and Pillows
Luxury Bathroom Amenities
Lavazza Espresso Coffee Maker

Decks 16, 17

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Suite/Deluxe Panoramic Suite (VP) Royal Suite Class — Sky Class
Bedroom area with two twin beds that convert to Royal King. Dressing area in bedroom. Full bathroom with tub. Seating area with sofa. Extension of room that is a panoramic seating area. Sleeps up to 4. Stateroom: 370-440 sq. ft.

Access to a Personal Concierge
Dinner at Coastal Kitchen
Complimentary Specialty Restaurant (one per sailing)
Suite Lounge Access (complimentary hors d'oeuvres and cocktails)
Access to Suite Sun Deck
Expedited Boarding and Departure
Priority Entrance to Many Onboard Activities
Royal Caribbean Plush Bathrobes
Complimentary Minibar (Coca-Cola beverages and water)
Luxury Mattress and Pillows
Luxury Bathroom Amenities
Lavazza Espresso Coffee Maker

Decks 16, 17

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Suite/Deluxe Sky Junior Suite (JY) Royal Suite Class — Sky Class
Bedroom area with two twin beds that convert to Royal King. Dressing area in bedroom. Full bathroom with tub. Seating area with sofa. Private balcony. Sleeps up to 4. Stateroom: 322 sq. ft. Balcony: 80 sq. ft.

Access to a Personal Concierge
Dinner at Coastal Kitchen
Complimentary Specialty Restaurant (one per sailing)
Suite Lounge Access (complimentary hors d'oeuvres and cocktails)
Access to Suite Sun Deck
Expedited Boarding and Departure
Priority Entrance to Many Onboard Activities
Royal Caribbean Plush Bathrobes
Complimentary Minibar (Coca-Cola beverages and water)
Luxury Mattress and Pillows
Luxury Bathroom Amenities
Lavazza Espresso Coffee Maker

Decks 16, 17

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Suite/Deluxe Sunset Junior Suite (JT) Royal Suite Class — Sea Class
Bedroom area with two twin beds that convert to Royal King. Full bathroom with tub. Seating area with sofa that converts to double bed. Private balcony. Sleeps up to 4. Stateroom: 322-330 sq. ft. Balcony: 115-130 sq. ft.

Dinner at Coastal Kitchen (one evening per sailing)
Suite Lounge Access (complimentary hors d'oeuvres and cocktails)
Access to Suite Sun Deck
Expedited Boarding and Departure
Royal Caribbean Plush Bathrobes
Complimentary Minibar (Coca-Cola beverages and water)
Luxury Mattress and Pillows
Luxury Bathroom Amenities
Lavazza Espresso Coffee Maker

Decks 10

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Suite/Deluxe Junior Suite (JS) Royal Suite Class — Sea Class
Bedroom area with two twin beds that convert to Royal King. Dressing area in bedroom. Full bathroom with tub. Seating area with sofa. Private balcony. Sleeps up to 4. Stateroom: 322 sq. ft. Balcony: 80 sq. ft.

Dinner at Coastal Kitchen (one evening per sailing)
Suite Lounge Access (complimentary hors d'oeuvres and cocktails)
Access to Suite Sun Deck
Expedited Boarding and Departure
Royal Caribbean Plush Bathrobes
Complimentary Minibar (Coca-Cola beverages and water)
Luxury Mattress and Pillows
Luxury Bathroom Amenities
Lavazza Espresso Coffee Maker

Decks 9, 10, 11

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Suite/Deluxe Suite/Deluxe Gty (WS)
Bedroom area with two twin beds that convert to Royal King. Dressing area in bedroom. Full bathroom with tub. Seating area with sofa. Private balcony. Sleeps up to 4. Stateroom: 322 sq. ft. Balcony: 80 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

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Suite/Deluxe Surfside Family Suite (SF)
Bedroom area with two twin beds that convert to Royal King. Split bathrooms with a shower, sink and toilet and sink. Sitting area with sofa that converts to a full bed. Private balcony with Surfside neighborhood view. 269 sqft with 53 sqft balcony.

Decks 9,10,11

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for Availability and Pricing.

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Balcony

Ocean View Balcony (D4)
Two twin beds that convert to Royal King, seating area with sofa, full bathroom, shower with bench and private balcony. Stateroom: 204 sq. ft. Balcony: 50 sq. ft.

Decks 12, 14

1,859.20
per person

Please Call:
800-422-0711
for Availability and Pricing.

Balcony Family Infinite Oceanview Balc (IB)
Room with two twin beds that convert to Royal King bed, vanity and seating area with sofa and convertible balcony extendng the interior to outdoors. Separate room with bunk bed. Split bathroom. Connecting staterooms through private vestibule (72 of the 77 staterooms have the connecting staterooms feature). Stateroom: 285 sq. ft. Convertible Balcony: 50 sq. ft.

Decks 9, 10, 11

Call:
800-422-0711
for Availability and Pricing.

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Balcony Infinite Ocean View Balcony (I1)
Two twin beds that convert to Royal King, seating area with sofa, full bathroom, shower with bench. Convertible balcony extends the interior to outdoors. Stateroom: 200 sq. ft. Convertible Balcony: 50 sq. ft.

Decks 9, 10, 11

Call:
800-422-0711
for Availability and Pricing.

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Balcony Infinite Ocean View Balcony (I3)
Two twin beds that convert to Royal King, seating area with sofa, full bathroom, shower with bench. Convertible balcony extends the interior to outdoors. Stateroom: 200 sq. ft. Convertible Balcony: 50 sq. ft.

Decks 9, 10, 11

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800-422-0711
for Availability and Pricing.

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Balcony Infinite Ocean View Balc Gty (XI)
Two twin beds that convert to Royal King, seating area with sofa, full bathroom, shower with bench. Convertible balcony extends the interior to outdoors. Stateroom: 200 sq. ft. Convertible Balcony: 50 sq. ft.

Call:
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for Availability and Pricing.

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Balcony Ocean View Large Balcony (C3)

Decks 7, 8, 9, 10, 11, 12

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for Availability and Pricing.

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Balcony Ocean View Large Balcony (C5)
-- Ship Name: Icon Of The Seas Category: CB - Connecting Oceanview Balcony Decks: DECK SEVEN , DECK EIGHT , DECK TWELVE Stateroom Features Two twin beds that convert to Royal King, seating area with sofa, full bathroom, shower with bench and private balcony. Stateroom: 204 sq. ft. Balcony: 50 sq. ft.

Decks 7, 8, 9, 10, 11, 12

Call:
800-422-0711
for Availability and Pricing.

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Balcony Ocean View Balcony (D1)
Two twin beds that convert to Royal King, seating area with sofa, full bathroom, shower with bench and private balcony. Stateroom: 204 sq. ft. Balcony: 50 sq. ft.

Decks 7, 8, 12

Call:
800-422-0711
for Availability and Pricing.

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Balcony Ocean View Balcony (D3)
Two twin beds that convert to Royal King, seating area with sofa, full bathroom, shower with bench and private balcony. Stateroom: 204 sq. ft. Balcony: 50 sq. ft.

Decks 7, 8, 10, 11, 12

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800-422-0711
for Availability and Pricing.

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Balcony Ocean View Balcony (D5)
Two twin beds that convert to Royal King, seating area with sofa, full bathroom, shower with bench and private balcony. Stateroom: 204 sq. ft. Balcony: 50 sq. ft.

Decks 7, 8, 9, 10, 11, 12

Call:
800-422-0711
for Availability and Pricing.

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Balcony Ocean View Balcony (D2)
Two twin beds that convert to Royal King, seating area with sofa, full bathroom, shower with bench and private balcony. Stateroom: 204 sq. ft. Balcony: 50 sq. ft.

Decks 8, 12, 14

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for Availability and Pricing.

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Balcony Ocean View Balcony Quad Gty (XQ)
Two twin beds that convert to Royal King, seating area with sofa, full bathroom, shower with bench and private balcony. Stateroom: 204 sq. ft. Balcony: 50 sq. ft

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for Availability and Pricing.

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Balcony Ocean View Balcony Gty (XB)
Two twin beds that convert to Royal King, seating area with sofa, full bathroom, shower with bench and private balcony. Stateroom: 204 sq. ft. Balcony: 50 sq. ft.

Call:
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for Availability and Pricing.

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Balcony Infinite Central Park Balc (IF)
Two twin beds that convert to Royal King, seating area with sofa, full bathroom, shower with bench. Convertible balcony extends the interior to outdoors. 200 sqft with 50 sqft balcony.

Decks 10, 11, 12

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800-422-0711
for Availability and Pricing.

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Balcony Central Park View Balcony (F1)
Two twin beds that convert to Royal King, seating area with sofa, full bathroom, shower with bench and private balcony with Central Park view. Stateroom: 196 sq. ft. Balcony: 50 sq. ft.

Decks 14

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for Availability and Pricing.

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Balcony Central Park View Balcony (F5)
Two twin beds that convert to Royal King, seating area with sofa, full bathroom, shower with bench and private balcony with Central Park view. Stateroom: 196 sq. ft. Balcony: 50 sq. ft.

Decks 14

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for Availability and Pricing.

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Balcony Surfside Family View Balcony (H3)
Two twin beds that convert to Royal King, seating area with sofa, full bathroom, shower with bench and private balcony with Surfside view. Stateroom: 196 sq. ft. Balcony: 50 sq. ft.

Decks 9, 10, 11, 12, 14

Call:
800-422-0711
for Availability and Pricing.

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Balcony Surfside Family View Balcony (H5)
Two twin beds that convert to Royal King, seating area with sofa, full bathroom, shower with bench and private balcony with Surfside view. Stateroom: 196 sq. ft. Balcony: 50 sq. ft.

Decks 9, 10, 11, 12, 14

Call:
800-422-0711
for Availability and Pricing.

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Balcony Neighborhood Balcony Quad Gty (NQ)
Two twin beds that convert to Royal King, seating area with sofa, full bathroom, shower with bench and private balcony with Neighborhood view. Stateroom: 196 sq. ft. Balcony: 50 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

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Balcony Neighborhood Balcony Guarantee (XN)
Two twin beds that convert to Royal King, seating area with sofa, full bathroom, shower with bench and private balcony with Neighborhoodview. Stateroom: 196 sq. ft. Balcony: 50 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

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Balcony Connecting Ocean View Balcony (CB)
Connecting oceanview balcony stateroom with two twin beds that convert to Royal King, seating area with sofa, full bathroom, shower with bench and private balcony. Book two adjoining CB staterooms for a family-friendly layout with two separate bedrooms, two full bathrooms and sleeping for up to eight guests. Stateroom: 204 sq. ft. Balcony: 50 sq. ft.

Decks 7,8,12

Call:
800-422-0711
for Availability and Pricing.

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Outside

Ocean View (N4)
Two twin beds that convert to Royal King, private bathroom and seating area. Stateroom: 160-187 sq ft. Stateroom images and features are samples only. Actual furniture, fixtures, colors and configurations may vary.

Decks 3, 4, 7, 8, 9, 10, 11

1,689.20
per person

Please Call:
800-422-0711
for Availability and Pricing.

Outside Panoramic Ocean View (L5)
Two twin beds that convert to Royal King, seating area with sofa, full bathroom, shower with bench and extension of room that is a panoramic seating area. Stateroom: 258 sq. ft. Stateroom images and features are samples only. Actual furniture, fixtures, colors and configurations may vary.

Decks 14

Call:
800-422-0711
for Availability and Pricing.

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Outside Ocean View (N1)
Two twin beds that convert to Royal King, private bathroom and seating area. Stateroom: 160-187 sq ft. Stateroom images and features are samples only. Actual furniture, fixtures, colors and configurations may vary.

Decks 3, 4

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Outside Ocean View (N5)
Two twin beds that convert to Royal King, private bathroom and seating area. Stateroom: 160-187 sq ft. Stateroom images and features are samples only. Actual furniture, fixtures, colors and configurations may vary.

Decks 3, 4, 7

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Outside Ocean View Quad Gty (YQ)
Two twin beds that convert to Royal King, private bathroom and seating area. Stateroom: 160-187 sq ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Outside Ocean View Gty (YO)
Two twin beds that convert to Royal King, private bathroom and seating area. Stateroom: 160-187 sq ft. Stateroom images and features are samples only. Actual furniture, fixtures, colors and configurations may vary.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Inside

Interior (V4)
Two twin beds that convert to Royal King, private bathroom and seating area. Stateroom: 156 sq. ft.

Decks 3, 4, 7, 8, 9, 10, 11, 12, 14

1,489.20
per person

Please Call:
800-422-0711
for Availability and Pricing.

Inside Central Park Interior (U5)
Two twin beds that convert to Royal King, private bathroom and seating area. Stateroom: 187 sq. ft

Decks 9

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Inside Surfside Family Interior (T5)
Two twin beds that convert to Royal King, private bathroom and seating area. Stateroom: 187 sq. ft.

Decks 8

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Inside Spacious Interior (R3)
A more spacious version of the standard interior stateroom. Two twin beds that convert to Royal King, private bathroom and seating area. 178 sq. ft.

Decks 3, 7, 8, 9, 10, 11, 14

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Inside Spacious Interior (R4)
A more spacious version of the standard interior stateroom. Two twin beds that convert to Royal King, private bathroom and seating area. 178 sq. ft.

Decks 3, 7, 8, 9, 10, 11, 12, 14

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Inside Interior Plus (Q2)
Two twin beds that convert to Royal King, walk-in closet, private bathroom and seating area. Stateroom: 157 sq. ft.

Decks 7, 8, 9, 10, 11

Call:
800-422-0711
for Availability and Pricing.

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Inside Interior Quad Gty (ZQ)
Two twin beds that convert to Royal King, private bathroom and seating area. Stateroom: 156 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Inside Inside Gty (ZI)
Two twin beds that convert to Royal King, private bathroom and seating area. Stateroom: 156 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Port Charges, Taxes & Fees of 160.20 are included in the per person fares displayed above.

A deposit of 250.00 per person is due to reserve your stateroom.

3rd/4th in Stateroom - Please call to secure the best possible pricing

Cruise pricing is presented per person, based double occupancy of the stateroom, following industry practice. Pricing presented above is listed accordingly to allow easy comparison for the stateroom categories displayed. Our agents always provide 'total cost' pricing disclosing all particulars before you make any commitment.

PRICING SUBJECT TO CHANGE: Because this sailing is departing soon, no fares are displayed above; Call us to request a quote of current, market-rate fares. Those fares, the same as offered directly by the cruise line, are subject to change at any time until held with a deposit or full payment of the fare. Market rates are capacity and revenue controlled, do fluctuate, and can be withdrawn without notice.

CANCELLATION PENALTY POLICY WILL APPLY: We recommend Travel Insurance to protect your investment from unexpected, late cancellations.

Cruise Cancellation Policy:

Oct 05, 2027: 25% of total price*

Oct 20, 2027: 50% of total price*

Nov 03, 2027: 75% of total price*

Dec 03, 2027: No refund except for Taxes/fees

When reserving your stateroom, please confirm the policy applicable to this cruise with one of our agents.
Course Fee Cancellation Policy: 30+ days before sailing date - 75% Refund ; 7-29 days before sailing date - 50% Refund; Less than 7 days before sailing date - No Refund

FUEL SUPPLEMENT: During periods of unusual oil price volatility, cruiselines may implement a fuel surcharge at any time prior to sailing.

Protect Your Trip with Allianz Travel Insurance

Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.

For an instant quote:

Simply provide a few short details about your trip
Review the available protection plans
Enjoy the peace of mind you deserve

Get your free quote now>>

Why Protect your Trip?

Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.

Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:

Cancelling your trip after unexpectedly becoming too sick to travel
Taking care of a sick or injured traveling companion
Having to end your trip early due to a family emergency
Dealing with a flight delay or cancellation
Needing to buy personal items if your luggage is lost or stolen
Missing your cruise departure after a covered flight delay

You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.

What Can Travel Insurance Help Protect?

Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.

TRIP CANCELLATION

Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:

A doctor says you or a traveling companion is too sick to fly
Your parent or child requires hospitalization
You need to attend the birth of a family member’s child
You have a traffic accident (not breakdown) on the way to the airport
A storm shuts down your airport for 24 hours or more

TRIP INTERRUPTION

Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:

You have a covered illness or injury and a doctor says you must return home
A family member has a qualifying injury and needs your care
A covered emergency, like a fire or flood, makes your home uninhabitable

TRAVEL DELAY

If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.

EMERGENCY MEDICAL AND DENTAL CARE

Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:

You slip and break your ankle while sightseeing
You get food poisoning while sampling the local cuisine
You lose a filling and need immediate dental treatment*

*A sublimit and maximum apply for this benefit. Check your plan documents for details.

EMERGENCY MEDICAL TRANSPORTATION

Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.

BAGGAGE LOSS, DAMAGE, or THEFT

Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.

BAGGAGE DELAY

Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).

CHANGE FEE

Reimburses fees if you need to change your flight itinerary due to a covered reason.

24-HOUR ASSISTANCE

Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:

Medical triage with referrals to local prescreened medical providers
Ongoing medical monitoring
Payment guarantee
Emergency medical transportation

Additional services for travel-related emergencies can help with:

Missed connecting flights
Lost/stolen travel documents
Pre-trip information
Prescription replacements

I want to protect my trip>>

Our Promise to You

When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.

Need Help Along the Way?

Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.

Contact Allianz Global Assistance

Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)

File or Track a Claim

It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.

File a Claim

If you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.

Update Your Plan

If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.

Manage My Plan

About Allianz Global Assistance

Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.

Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.

File a Claim Manage My Plan

Before and After your cruise

Le Méridien Houston Downtown

1121 Walker St, Houston, TX 77002

A guest room at the Le Méridien Houston Downtown. There's a lovely view of the city through the window.

An area for eating and drinking inside the Le Méridien Houston Downtown hotel in Houston, Texas.

An outdoor common area on a rooftop at the Le Méridien Houston Downtown hotel. The Houston skyline is visible in the background.

Southern Charm with a Mid-Century Modern Flair

Explore the seamless combination of Mid-Century Modern luxury and Southern hospitality that is Le Méridien Houston Downtown. This hotel’s prime location in downtown Houston near Minute Maid Park and Toyota Center will satisfy the needs of sports fans and concert goers alike. After a long day exploring downtown Houston, settle into your tastefully appointed room or suite designed for maximum comfort.

https://www.marriott.com/en-us/hotels/houdm-le-meridien-houston-downtown/overview/

Hyatt Regency Houston

1200 Louisiana St, Houston, TX 77002

A restaurant inside the Hyatt Regency Houston hotel. Empty glasses and sets of silverware have been set out at every table.

A meal served at the Hyatt Regency Houston hotel. Two glasses of white wine and several delicious-looking dishes are pictured with a view of downtown Houston in the background.

A guest room at the Hyatt Regency Houston hotel. There's a slate blue accent wall behind the bed's headboard.

The rooftop pool at the Hyatt Regency Houston hotel. A sunset is visible behind some clouds and the Houston cityscape.

The inside of the Hyatt Regency Houston hotel. Two escalators, a bar, and a restaurant are all visible.

The exterior of the Hyatt Regency Houston hotel. There are two Hyatt Regency logos on the front of the building.

Luxury Rooms and Downtown Views

Centrally located in downtown Houston’s business hub, this modern hotel puts you near the George R. Brown Convention Center and many Texas attractions like Toyota Center, Hobby Center and Minute Maid Park. After a busy day of events or sightseeing, relax in a spacious guest room or suite, swim in a heated outdoor pool overlooking the city, relish the delicious menu at Shula’s Steakhouse, or grab a craft beer at the hotel bar located in the light-filled atrium lobby.

https://www.hyatt.com/hyatt-regency/en-US/hourh-hyatt-regency-houston

Grand Galvez

2024 Seawall Blvd, Galveston, TX 77550

A bar area inside the Grand Galvez hotel. The room is extremely red, with two red hanging chandeliers.

A guest bathroom in the Grand Galvez hotel. The walls are painted a sort of dusty blue.

A guest room at the Grand Galvez hotel. It's decorated in tropical theme, and an artistic depiction of a woman in a blue dress hangs on the wall.

An opulent hallway in the Grand Galvez hotel. It's entirely monochrome except for two large green potted plants.

A staircase inside the Grand Galvez hotel in Galveston, Texas. An old portrait of a regally dressed man hangs above the top of the stairs.

The outside of the Grand Galvez hotel in Galveston, Texas. The building is a tropical pink color, and several palm trees stand tall in front of the giant establishment.

The Queen of the Gulf

Established in 1911, Grand Galvez has pleased guests worldwide for more than 110 years. This AAA 4-diamond property is the only historic beachfront hotel on the Texas Gulf Coast and is renowned as one of the finest hotels in the Lone Star State.

https://grandgalvez.com/

Bookable Tours & Activities

Browse and book tours, excursions, and activities through our partner Viator.

Galveston Tours & Activities

Questions?
Call us at 800.422.0711 (US & Canada)
Or +1-727-526-1571
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

Contact Our Travel Agents to Book Now.

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