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Stress Free - Our Cruise Conferences provide a unique, relaxing learning environment.

Family Friendly - Our cruises are fun for the entire family. You will never run out of things to do!

Quality Improvement - Tools and Workshops

7-Night Alaska Glacier Cruise
Round-trip Seattle, Washington
June 21 - 28, 2024

This conference has already sailed, but that doesn't mean you have to miss the boat! Click here to see our complete schedule of upcoming programs.

Royal Caribbean's <em>Ovation of the Seas</em> — Royal Caribbean's *Ovation of the Seas*

COURSE CREDITS & HOURS

16 AMA PRA Category 1 Credits™
16 CE Credits for Psychologists
16 ANCC Contact Hours
16 ASWB ACE Credits

COURSE FEES

$995.00 for Physicians, Psychiatrists

$795.00 for Nurse Practitioners, Physician Assistants, Psychologists

$595.00 for Nurses, Counselors, Social Workers

TARGET AUDIENCE

Physicians, Psychiatrists, Nurse Practitioners, Physician Assistants, Psychologists, Nurses, Counselors, Social Workers

PROGRAM TOPICS

Icebreaker and introductions
Quality Improvement overview and why we do what we do
- Brief history of quality overall and in healthcare (didactic section)
- Project selection – considerations, resources to consider, alignment with hospital priorities, etc. (didactic followed by roundtable discussion)
What is the problem and how to state it!
- Problem and aim statement – ensuring SMART problem and aim statements – key performance indicator considerations (working session)
Developing a Key driver diagram (definition, examples, how to use to organize project and determine scope)
- Project scope (scope considerations, examples of good and bad scope statements)
How I make QI work successful:
- Issues and risks (examples of issues and risks that might be encountered, approach to evaluating severity of risk, how to mitigate risk)
- Stakeholder analysis (determining who is on the project team, ensuring sponsorship, identifying threats/resistance)
How to make it work
- Project execution overview – project management basics, PDSA cycles, tests of change, possible overview of MOC requirements (didactic section)
- Communication plan – frequency, methods of communication, communication objectives, how to develop a communication plan, elevator speech and generating enthusiasm and buy-in (didactic followed by roundtable discussion and working session)
Identifying Current conditions
- Process mapping
- Identifying waste
Day 1 key points, homework review, and icebreakers
A3 Basics and Charter development
If you don’t measure it, it can’t be fixed
- Metrics – outcomes and process metrics, defining your metrics and tying them to your smart aim
Data collection - collecting baseline data, using baseline data to review and refine project scope and smart aim, determining what data to collect during project execution, creation of data collection templates (didactic and working session – 60 minutes)
Data presentation and analysis – what to do with your collected data – run charts, control charts, etc. – use to determine success of interventions, keys for communication/sharing – how to construct and label charts, including annotation, common cause versus special cause variation (examples of good and bad data presentation)
Project reviews – interim and at end of project – determining health of project, potential go-no go decisions, designing subsequent tests of change (with examples and roundtable discussion)
Sustainment plan – sustainment overview – why it’s important, examples, roundtable discussion
Project closure –
- celebrating success, publication, possible report out venues
- Summary, instructor feedback, possible next steps

IMPORTANT INFORMATION

PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!

BIAS FREE CME - No Commercial Support was provided for this CME activity.

Faculty

Allan L. Cohn, CPHQ

Quality Director - Cleveland Clinic Children's (2010 to 2021)

Responsible for overall quality improvement plan for Cleveland Clinic Children's

Allan has a proven track record of developing and implementing processes designed to improve performance, increase efficiency, ensure regulatory compliance, reduce cost, and increase customer satisfaction in a wide range of industries and functional areas including: Healthcare, Call Center Operations, Information Technology, Research & Development, Purchasing, Manufacturing and Government Affairs.

At Cleveland Clinic Children's, Allan worked closely with Dr. Hupertz to establish overall governance for quality, patient experience, and safety efforts for all Cleveland Clinic pediatric locations.

During his time at Cleveland Clinic Children’s, employee reporting of safety risks increased by 60% with a corresponding 90% decrease in serious safety events, including over ten years without a serious harm medication safety event. They achieved a 40% reduction in central line associated blood stream infections, a 20% reduction in all cause readmissions and a 10-percentage point improvement in physician communication top box performance.

Allan established a Family Engagement team that ensured the voice of the parent and patient was involved in all Cleveland Clinic Children’s strategic initiatives including new facility design, partnering families with newly diagnosed conditions with other families, and creation of Speak Up for Safety – empowering parents and caregivers to “stop the line” any time they have a concern.

Allan received his B.S. in Chemistry from the University of Illinois in 1979. He is a Certified Professional in Healthcare Quality (CPHQ) and a Certified Six Sigma Black Belt & Champion,

Vera Hupertz, MD

Executive Vice Chair Pediatrics
Vice Chair of Pediatrics, Quality and Patient Safety
Medical Director Transplant Hepatology
Cleveland Clinic Pediatric Institute

Dr. Hupertz was a graduate of Rensselaer Polytechnic Institute in Troy, NY (1974-1978) and received her BS in Biology. She attended the University of Rochester School of Medicine and Dentistry, Rochester, NY and graduated in 1982 with MD. Internship and residency was completed at Rainbow Babies & Children's (RB&C) Hospital, Cleveland, OH by 1985 and Pediatric Gi and Hepatology fellowship by 1988. She maintains 3 board certifications which include: Pediatrics, Pediatric Gastroenterology, and Pediatric Transplant Hepatology.

Vera stayed on as Staff Physician at Rainbow Babies and Hospital and achieved the level of Associate Professor of Medicine at Case Western Reserve University. She was made Medical Director of the Pediatric Liver Transplant Team, and was co-director of the Residency Training Program at RB&C. In addition to the above, I developed a residency curriculum for Chronic Care to be used at Health Hill Hospital (now Cleveland Clinic Children's Hospital for Rehabilitation).

She became a staff physician at the Cleveland Clinic Foundation in July of 2000 and currently has a joint appointment with the Department of Transplant Surgery. She is Medical Director of Pediatric Liver Transplantation. She is Vice Chair of Quality Improvement for the Children's Hospital and Pediatric Institute at Cleveland Clinic. Current interests are liver disease (especially neonatal disease) and liver transplantation, as well as inflammatory bowel diseases

Accreditation

	In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
	Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 16 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
	Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA). US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.
	Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 16 contact hours. Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity. Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 Credits ^TM as needed. Pharmacology credits are identified on individual activities.
	Royal College of Physicians and Surgeons of Canada: Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME’s “CME in Support of MOC” program in Section 3 of the Royal College’s MOC Program.
	College of Family Physicians of Canada (CFPC) The College of Family Physicians of Canada (CFPC) has a reciprocal credit reporting agreement with the American Academy of Family Physicians (AAFP). Prescribed credits can be claimed as the equivalent number of certified credits, and Elective credits can be claimed as the equivalent number of non-certified credits. Members of the CFPC may claim up to 50 credits per five-year cycle from Physician's Recognition Award (PRA) Category 1 credits. Any additional credits are eligible as non-certified credits.
	Credit Designation for Pharmacists: This knowledge-based activity is approved for 16 hours of pharmacy continuing education credit.

Credit Designation for Psychologists: Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibly for the content of the programs.

In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 16 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Credit Designation for Nurses: Continuing Education, Inc. designates this continuing nursing education activity for 16 contact hours. Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.

Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 Credits™ as needed. Pharmacology credits are identified on individual activities.

This activity has been approved for 16 CE Credits for Psychologists.

This activity has been approved for 16 ASWB ACE Credits.

ITINERARY

DATE	PORT OF CALL	ARRIVE	DEPART
Fri Jun 21	Seattle, Washington	-	4:00 pm
Sat Jun 22	At Sea - Cruising Meeting 9:00AM - 12:00PM, 1:00PM - 4:00PM*	-	-
Sun Jun 23	Juneau, Alaska	11:59 am	10:00 pm
Mon Jun 24	Skagway, Alaska	7:00 am	7:00 pm
Tue Jun 25	Endicott Arm & Dawes Glacier Meeting 12:30PM - 4:30PM*	7:00 am	11:59 am
Wed Jun 26	At Sea - Cruising Meeting 9:00AM - 12:00PM, 1:00PM - 4:00PM*	-	-
Thu Jun 27	Victoria, British Columbia	8:00 am	6:00 pm
Fri Jun 28	Seattle, Washington	6:00 am	-
*Tentative course schedule, actual class times may differ.

PORTS OF CALL

Seattle, Washington

Treating Seattle merely as a logistical checkpoint for your Alaska cruise is a missed opportunity. This city functions not just as a gateway, but as the essential prologue or epilogue to the Pacific Northwest experience. It is a metropolis of distinct contrasts: a global technology hub with a deep maritime soul, where urban grit meets unparalleled natural grandeur. For the traveler, Seattle offers a sophisticated blend of culinary excellence, indigenous history, and artistic innovation. However, it requires navigation; the city is hilly, the traffic can be dense, and the best experiences are often found in the neighborhoods rather than the central business district.

**Logistics and Layout: The Tale of Two Terminals**

Before planning your itinerary, it is vital to know your departure point. Seattle utilizes two primary cruise terminals located miles apart. **Pier 66 (Bell Street)** is located directly on the downtown waterfront, walkable to Pike Place Market and many hotels. **Pier 91 (Smith Cove)** is located in Interbay, north of downtown, requiring a taxi or rideshare to reach the city center. Knowing your specific terminal is crucial for hotel selection and embarkation day planning. From Seattle-Tacoma International Airport (Sea-Tac), the Link Light Rail provides reliable, traffic-free transit to downtown (Westlake Station) for a fraction of the cost of a cab, though a rideshare is recommended if you have heavy luggage.

**A Curated 48-Hour Pre- or Post-Cruise Itinerary**

**Day 1: The Market, The Waterfront, and The Glass**

Start your morning early at **Pike Place Market**. While often crowded, it remains the authentic beating heart of the city. Arrive by 8:00 AM to watch the vendors set up before the tourist crush. Beyond the famous fish toss, explore the lower levels where eclectic shops hide in the labyrinthine architecture. For breakfast, bypass the original Starbucks line (it is merely a storefront) and instead visit **Le Panier** for French pastries or **Lowell’s** for seafood hangtown fry with water views. If you appreciate culinary history, a stop at **Beecher’s Handmade Cheese** to watch the cheddar-making process is essential.

From the market, descend the Pike Street Hillclimb to the waterfront. The area has undergone massive renovation. Walk north through the **Olympic Sculpture Park**, a free, open-air museum where monumental art frames the view of the Olympic Mountains across Puget Sound. It is a serene counterpoint to the market's bustle.

In the afternoon, head to the **Seattle Center**. While the **Space Needle** offers iconic views, the true artistic highlight is **Chihuly Garden and Glass**. The vibrant, organic glass sculptures by Dale Chihuly are displayed in a way that blurs the line between art and nature. It is a visually stunning experience that consistently ranks as a client favorite. Adjacent is the **Museum of Pop Culture (MoPOP)**, a Frank Gehry-designed structure housing immersive exhibits on music, sci-fi, and pop culture—worth a visit if you have specific interests in Nirvana, Jimi Hendrix, or cinema history.

**Day 2: Maritime Heritage and Neighborhood Culture**

Seattle’s true character lives in its neighborhoods. Dedicate your second day to exploring beyond the downtown core.

*Option A: The Maritime Soul (Ballard)*
Take a rideshare to **Ballard**, a historic Scandinavian fishing neighborhood. Start at the **Hiram M. Chittenden Locks (Ballard Locks)**. Watching vessels of all sizes traverse the locks between the saltwater sound and freshwater lakes is fascinating engineering theater. In late summer, the fish ladder offers a viewing window to watch salmon migrating upstream—a perfect primer for an Alaska voyage. Afterward, explore **Ballard Avenue**, lined with boutiques and some of the city's best dining. This area is also the heart of Seattle's brewery scene; a stop at a local taproom offers a taste of the region's craft beer culture.

*Option B: The Island Escape (Bainbridge)*
For a change of pace, walk to the ferry terminal on the downtown waterfront and board a Washington State Ferry to **Bainbridge Island**. The 35-minute crossing offers the single best view of the Seattle skyline and, on clear days, Mount Rainier. This is not a tour boat; it is public transit, offering an authentic slice of local life. Upon docking, the town of Winslow is a short walk away. It is sophisticated yet small-town, filled with bookstores, bakeries (Blackbird Bakery is a standout), and wine tasting rooms. It is the perfect way to decompress before boarding a busy cruise ship.

*Option C: History and Architecture (Pioneer Square)*
For history enthusiasts, **Pioneer Square** offers a look at Seattle’s origins. The architecture here is Romanesque Revival, distinct from the glass towers uptown. We recommend the **Underground Tour**—while campy, it provides a genuine look at the city’s history of burning down and rebuilding on top of itself. Be aware that this neighborhood can feel grittier than others, reflecting the complex urban realities of the West Coast.

**Dining and Coffee Culture**

Seattle takes food seriously. For a quintessential Pacific Northwest dinner, look for menus highlighting Dungeness crab, Penn Cove mussels, and Copper River salmon. **The Pink Door** in Pike Place (reservations required weeks in advance) offers Italian-American classics with entertainment, while **The Walrus and the Carpenter** in Ballard is the gold standard for oysters.

Regarding coffee: You are in the coffee capital of the U.S. While Starbucks is ubiquitous, seek out the **Starbucks Reserve Roastery** on Capitol Hill for a theatrical, high-end coffee experience that differs vastly from the corner shop. Alternatively, support independent roasters like **Victrola**, **Espresso Vivace**, or **Storyville** for a superior cup.

**Honest Expectations**

Seattle is a city of hills; comfortable walking shoes are non-negotiable. The weather is famously changeable. Summer days are often glorious and dry, but the "shoulder seasons" (May and September) can bring the signature grey drizzle. Pack layers and a light rain jacket rather than an umbrella, which marks you instantly as a tourist. Finally, like many major West Coast cities, downtown Seattle faces challenges with homelessness. While generally safe, it is wise to stay aware of your surroundings, particularly in the Pioneer Square and 3rd Avenue areas at night.

By dedicating time to Seattle, you ground your vacation in the culture of the Pacific Northwest, ensuring your cruise is a continuation of the journey rather than the only event.

At Sea - Cruising

Juneau, Alaska

Juneau is a paradox: a state capital accessible only by air or sea, where the wilderness doesn't just surround the city—it defines it. As a port of call, it offers perhaps the most accessible high-adventure opportunities in Alaska, though managing expectations regarding weather and crowds is essential for a quality experience.

The Mendenhall Glacier is the undisputed centerpiece. While the Visitor Center offers a solid introduction, the glacier has receded significantly in recent years. To truly grasp the scale of the Juneau Icefield, we recommend a helicopter excursion. Landing on the glacier or dog sledding on the ice cap is a significant investment, but it provides a visceral connection to the landscape that a distant view from the visitor center cannot match. If you prefer to stay grounded, the hike to Nugget Falls offers a powerful view of the glacier's face and a roaring waterfall without the flight costs.

Juneau’s waters are among the most productive feeding grounds for humpback whales in the world. Sightings in Auke Bay are exceptionally reliable during the cruise season. If you have not booked a wildlife excursion elsewhere on your itinerary, this is the place to do it.

Downtown Juneau is compact and historic, though South Franklin Street can feel congested when multiple ships are in port. For a sophisticated cultural break, the Alaska State Museum is outstanding, housing world-class exhibits on Native Alaskan heritage and Russian history. The Mount Roberts Tramway, located right at the dock, offers sweeping views, but we advise purchasing tickets only after assessing the cloud cover; the view is spectacular, but non-existent in heavy fog.

For a culinary finish, skip the generic tourist traps and visit Tracy’s King Crab Shack for genuine local flavor. Juneau is a wet city—it lies in a temperate rainforest—so dress in waterproof layers to enjoy this spectacular intersection of civilization and wild frontier.

Skagway, Alaska

Skagway operates as a living museum of the 1898 Klondike Gold Rush, situated at the northern terminus of the Inside Passage. While the town’s year-round population is small, its historical footprint is massive. The downtown district is part of the Klondike Gold Rush National Historical Park, featuring meticulously restored false-front buildings and wooden boardwalks. It is undeniably tourist-centric, yet the preservation is authentic enough to transport you back to the era of prospectors and con artists. You can easily explore the core of Broadway Street in an hour or two, perhaps stopping at the Red Onion Saloon or the National Park Service visitor center for context.

However, we advise viewing Skagway primarily as a staging ground for the wilderness beyond. The town sits in a narrow, wind-swept valley, and the most dramatic scenery requires leaving the immediate port area. The definitive experience here is the White Pass & Yukon Route Railroad. This narrow-gauge railway is an engineering masterpiece that climbs nearly 3,000 feet in just 20 miles, offering vertiginous views of gorges, waterfalls, and the Sawtooth Mountains. It is not merely a train ride; it is the most efficient and spectacular way to understand the geography that challenged gold seekers.

For a different perspective, Skagway is the premier port for flightseeing. Helicopter excursions to nearby glaciers—often combined with dog sledding—provide a sense of scale that ground-based tours cannot match. For those preferring to stay closer to sea level, a float down the Taiya River or a hike to Lower Reid Falls offers serenity away from the busy boardwalks. Ultimately, Skagway rewards those who book a specific adventure rather than wandering aimlessly.

Endicott Arm & Dawes Glacier

Endicott Arm offers a quintessential Alaskan experience, distinct from the commercial bustle of port towns. This is a day dedicated to scenic cruising, where the ship navigates a 30-mile fjord carved by ancient ice. The scale here is humbling; sheer granite cliffs rise thousands of feet directly from the emerald water, often decorated with vertical stripes of cascading waterfalls. Unlike the open ocean, the water here is usually calm, turning the fjord into a mirror for the scenery above.

The destination is the Dawes Glacier, an active tidewater glacier standing over 600 feet tall. As you approach, the water becomes cluttered with floating ice sculptures—from small 'bergy bits' to massive, sapphire-blue chunks. The highlight is the 'white thunder' of calving, where massive slabs of ice fracture and crash into the sea. While the visual is stunning, the sound is equally memorable.

Wildlife viewing is excellent here. Look for harbor seals hauling out on the ice floes near the glacier face—this is a primary breeding ground for them. Mountain goats appear as white specks on the high cliffs, and brown bears are occasionally spotted along the shoreline. We recommend spending this time on the open decks rather than behind glass; the sensory experience of the crisp air and the roar of the ice is lost indoors. If your itinerary offers a small boat excursion here, it is worth the investment to get closer to the water level and the glacier face.

Victoria, British Columbia

Lush stone staircase winding through the vibrant Sunken Garden at Butchart Gardens in Victoria, BC. A top-tier shore excursion for Alaska cruise passengers, featuring world-class floral displays and manicured landscapes.

Victoria is arguably the most civilized port of call in the Pacific Northwest, blending British colonial heritage with West Coast vitality. Ships dock at Ogden Point, a pleasant 20-minute coastal walk or short shuttle ride from the Inner Harbour. This central hub is the city’s beating heart, framed by the ivy-covered Fairmont Empress and the neo-baroque Parliament Buildings. It is compact, safe, and exceptionally walkable.

For many, the headline attraction is Butchart Gardens. While truly a horticultural masterpiece, we advise caution regarding logistics: the gardens are located 35-45 minutes from the port. Visiting requires a dedicated block of four hours, leaving little time for the city itself. If you are a devoted gardener, it is worth the journey; if you prefer a relaxed pace, the city center offers ample rewards without the commute.

The Royal BC Museum is a standout recommendation for this demographic. It is one of North America's finest museums, featuring immersive exhibits on First Nations history and the region's natural evolution that are intellectually satisfying without being dry. Nearby, Government Street offers sophisticated strolling; look for Munro’s Books—set in a magnificent neoclassical building—and Rogers’ Chocolates for local heritage.

For a casual interlude, a short walk leads to Fisherman’s Wharf, where colorful houseboats and fresh halibut and chips offer a looser vibe. Whether you opt for High Tea at the Empress or a quiet walk through Beacon Hill Park to see the world’s tallest free-standing totem pole, Victoria delivers a polished, high-quality experience that respects your time.

Royal Caribbean's Ovation of the Seas

PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!

Request a Quote online or by voice at 800-422-0711 (US/Can) or direct/int'l tel: +1-727-526-1571.

COMPETITIVE PRICING PROMISE: We Will Match or Beat the Cruise Line’s Fares and Promotional Offers. * Prices displayed below cover the entire cruise and include meals,
nightly entertainment, resort features and all taxes.

Suite/Deluxe

Junior Suite with Balcony (J4)
Bedroom area with two twin beds that convert to Royal King. Full bathroom with tub. Sitting area with sofa that converts to double bed. Private balcony. Stateroom: 267 sq. ft. Balcony: 81 sq. ft.

3,861.86
per person

Call: 800-422-0711
and we'll find the best value for you.

Suite/Deluxe Royal Loft Suite (RL)
One bedroom, two bathrooms. Two-decks-high stateroom with panoramic views. On main level, open living/dining room with dry bar and sofa that converts to double bed. Separate media room with sofa that converts to queen bed, second bedroom with closet and two twin beds that convert to Royal King and full bathroom with shower. Large private balcony with dining area. Master bedroom on second level has a King size bed with Duxiana Mattress and a private bathroom with soaking tub, shower, two sinks and bidet. Private balcony with dual whirlpool tub. Separate dressing area. Stateroom: 1,640 sq. ft. 3 Balcony: 553 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Suite/Deluxe Owner's Loft Suite (OL)
One bedroom, two bathrooms. Two-decks-high stateroom with panoramic views. Main level has open living/dining room with double sofa bed, bathroom and private wrap around balcony with dining area. On second level, master bedroom has a King size bed with Duxiana Mattress, bathroom with shower and two sinks, and private balcony. Stateroom: 975 sq. ft. Balcony 501 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Suite/Deluxe Grand Loft Suite with Balcony (GL)
One bedroom, two bathrooms. Two-decks-high stateroom with panoramic views. Main level has open living/dining room with double sofa bed, bathroom and private balcony with dining area. On second level, master bedroom has a King size bed with Duxiana Mattress and bathroom. Stateroom: 696 sq. ft. Balcony: 216 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Suite/Deluxe Sky Loft Suite with Balcony (SL)
One bedroom, two bathrooms. Two-decks-high stateroom with panoramic views. On main level, open living/dining room with sofa that converts to double bed. Full bathroom with shower. Private balcony with dining area. On second level, master bedroom has a King size bed with Duxiana Mattress and a bathroom with shower and two sinks. Stateroom: 673 sq. ft. Balcony: 183 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Suite/Deluxe Owner's Suite 1 Bedroom with Balcony (OS)
Bedroom area with two twin beds that convert to Royal King. Full bathroom with tub and two sinks. Separate half bath. Marble entry, large closets, living area with dining table and sofa that converts to double bed. Private balcony with seating area and private outdoor dining. Stateroom: 541 sq. ft. Balcony: 259 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Suite/Deluxe Grand Suite - 2 Bedrooms (GT)
Two bedrooms, two bathrooms. Master bedroom with two twin beds that convert to Royal King, private bathroom with tub and separate dressing area. Second bedroom with two twin beds that convert to Royal King and two Pullman beds. Full second bathroom with shower. Living area with sofa that converts to a double bed, marble entry and entertainment center. Wrap around private balcony with seating area and private outdoor dining. Stateroom: 543 sq. ft. Balcony: 259 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Suite/Deluxe Grand Suite - 1 Bedroom (GS)
Bedroom area with two twin beds that convert to Royal King. Full bathroom with tub, two sinks and second entrance that opens to living room. Living room with sofa that converts to double bed, entertainment center, and writing desk. Private balcony with seating area and private dining. Stateroom: 351 sq. ft. Balcony: 109 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Suite/Deluxe Grand Suite with Large Balcony - 1 Bedroom (GB)
Bedroom area with two twin beds that convert to Royal King. Full bathroom with tub, two sinks and second entrance that opens to living room. Living room with sofa that converts to double bed, entertainment center, and writing desk. Wrap around private balcony with seating area and private dining. Stateroom: 351 sq. ft. Balcony: 259 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Suite/Deluxe Junior Suite with Large Balcony (J1)
Bedroom area with two twin beds that convert to Royal King. Full bathroom with tub. Sitting area with sofa that converts to double bed. Private balcony. Stateroom: 276 sq. ft. Balcony: 161 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Suite/Deluxe Junior Suite with Balcony (J3)
Bedroom area with two twin beds that convert to Royal King. Full bathroom with tub. Sitting area with sofa that converts to double bed. Private balcony. Stateroom: 267 sq. ft. Balcony: 81 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Balcony

Oceanview with Balcony (4D)
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 177 sq ft., Balcony: 55 sq. ft.

2,010.86
per person

Call: 800-422-0711
and we'll find the best value for you.

Balcony Oceanview with Large Balcony (1C)
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 177 sq ft., Balcony: 81 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Balcony Oceanview with Large Balcony (2C)
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 177 sq ft., Balcony: 81 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Balcony Oceanview with Large Balcony (4C)
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 177 sq ft., Balcony: 81 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Balcony Oceanview with Balcony (1D)
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 177 sq ft., Balcony: 55 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Balcony Oceanview with Balcony (2D)
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 177 sq ft., Balcony: 55 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Balcony Oceanview with Balcony (3D)
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 177 sq ft., Balcony: 55 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Balcony Oceanview with Balcony (5D)
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 177 sq ft., Balcony: 55 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Balcony Oceanview with Balcony (6D)
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 177 sq ft., Balcony: 55 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Balcony Oceanview with Balcony (7D)
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 177 sq ft., Balcony: 55 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Balcony Oceanview with Balcony (8D)
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony.
Stateroom: 177 sq ft., Balcony: 55 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Balcony Obstructed Oceanview with Balcony (1E)
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 198 sq ft., Balcony: 55 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Balcony Obstructed Oceanview with Balcony (2E)
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 198 sq ft., Balcony: 55 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Balcony Studio Oceanview with Balcony (2F)
Single full size bed, full bathroom and private balcony. Single occupancy stateroom, no single supplement required. Stateroom: 119 sq. ft. Balcony: 55 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Outside

Oceanview Stateroom (2N)
Two twin beds that convert to Royal King, full bathroom and sitting area with sofa.
Stateroom: 182 sq. ft.

1,307.86
per person

Call: 800-422-0711
and we'll find the best value for you.

Outside Spacious Oceanview (1M)
Two twin beds that convert to Royal King, full bathroom and sitting area with sofa. Stateroom: 214 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Outside Spacious Oceanview (2M)
Two twin beds that convert to Royal King, full bathroom and sitting area with sofa.
Stateroom: 214 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Outside Spacious Oceanview (3M)
Two twin beds that convert to Royal King, full bathroom and sitting area with sofa.
Stateroom: 214 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Outside Oceanview Stateroom (1N)
Two twin beds that convert to Royal King, full bathroom and sitting area with sofa. Stateroom: 182 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Inside

Interior Stateroom (4U)
High-definition screen that spans nearly floor to ceiling, providing real-time views of the ocean and destinations. Bedroom area with two twin beds that convert to Royal King, sitting area with sofa, and full bathroom.
Stateroom: 166 sq. ft.

1,212.86
per person

Call: 800-422-0711
and we'll find the best value for you.

Inside Interior Stateroom (1U)
High-definition screen that spans nearly floor to ceiling, providing real-time views of the ocean and destinations. Bedroom area with two twin beds that convert to Royal King, sitting area with sofa, and full bathroom.
Stateroom: 166 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Inside Interior Stateroom (2U)
High-definition screen that spans nearly floor to ceiling, providing real-time views of the ocean and destinations. Bedroom area with two twin beds that convert to Royal King, sitting area with sofa, and full bathroom. Stateroom: 166 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Inside Interior Stateroom (3U)
High-definition screen that spans nearly floor to ceiling, providing real-time views of the ocean and destinations. Bedroom area with two twin beds that convert to Royal King, sitting area with sofa, and full bathroom. Stateroom: 166 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Inside Studio Interior (2W)
Full size bed and full bathroom. Enjoy Virtual Views of real-time scenery via your flat-screen television. Single occupancy stateroom, no single supplement required. Can sleep up to 1. Stateroom: 101 sq. ft.

Call:
800-422-0711
for Availability and Pricing.

We're committed to finding the best value for you.

Port Charges, Taxes & Fees of 244.86 are included in the per person fares displayed above.

A deposit of 250.00 per person is due to reserve your stateroom.

3rd/4th in Stateroom - Please call to secure the best possible pricing

Cruise pricing is presented per person, based double occupancy of the stateroom, following industry practice. Pricing presented above is listed accordingly to allow easy comparison for the stateroom categories displayed. Our agents always provide 'total cost' pricing disclosing all particulars before you make any commitment.

COMPETITIVE PRICING PROMISE: We will match any price currently offered by the cruise line; this promise includes their short-term, promotional rates. As a value-added organizer of meetings at sea, however, we do not seek to compete with 'cruise discounters,' 'travel clubs,' or 'distressed inventory' sales operations.

PRICING SUBJECT TO CHANGE: Because this sailing is departing soon, no fares are displayed above; Call us to request a quote of current, market-rate fares. Those fares, the same as offered directly by the cruise line, are subject to change at any time until held with a deposit or full payment of the fare. Market rates are capacity and revenue controlled, do fluctuate, and can be withdrawn without notice.

CANCELLATION PENALTY POLICY WILL APPLY: We recommend Travel Insurance to protect your investment from unexpected, late cancellations.

Cruise Cancellation Policy:

Mar 24, 2024: 25% of total price*

Apr 08, 2024: 50% of total price*

Apr 22, 2024: 75% of total price*

► CURRENT
May 22, 2024: No refund except for Taxes/fees

When reserving your stateroom, please confirm the policy applicable to this cruise with one of our agents.
Course Fee Cancellation Policy: 30+ days before sailing date - 75% Refund ; 7-29 days before sailing date - 50% Refund; Less than 7 days before sailing date - No Refund

FUEL SUPPLEMENT: During periods of unusual oil price volatility, cruiselines may implement a fuel surcharge at any time prior to sailing.

Protect Your Trip with Allianz Travel Insurance

Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.

For an instant quote:

Simply provide a few short details about your trip
Review the available protection plans
Enjoy the peace of mind you deserve

Get your free quote now>>

Why Protect your Trip?

Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.

Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:

Cancelling your trip after unexpectedly becoming too sick to travel
Taking care of a sick or injured traveling companion
Having to end your trip early due to a family emergency
Dealing with a flight delay or cancellation
Needing to buy personal items if your luggage is lost or stolen
Missing your cruise departure after a covered flight delay

You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.

What Can Travel Insurance Help Protect?

Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.

TRIP CANCELLATION

Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:

A doctor says you or a traveling companion is too sick to fly
Your parent or child requires hospitalization
You need to attend the birth of a family member’s child
You have a traffic accident (not breakdown) on the way to the airport
A storm shuts down your airport for 24 hours or more

TRIP INTERRUPTION

Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:

You have a covered illness or injury and a doctor says you must return home
A family member has a qualifying injury and needs your care
A covered emergency, like a fire or flood, makes your home uninhabitable

TRAVEL DELAY

If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.

EMERGENCY MEDICAL AND DENTAL CARE

Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:

You slip and break your ankle while sightseeing
You get food poisoning while sampling the local cuisine
You lose a filling and need immediate dental treatment*

*A sublimit and maximum apply for this benefit. Check your plan documents for details.

EMERGENCY MEDICAL TRANSPORTATION

Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.

BAGGAGE LOSS, DAMAGE, or THEFT

Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.

BAGGAGE DELAY

Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).

CHANGE FEE

Reimburses fees if you need to change your flight itinerary due to a covered reason.

24-HOUR ASSISTANCE

Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:

Medical triage with referrals to local prescreened medical providers
Ongoing medical monitoring
Payment guarantee
Emergency medical transportation

Additional services for travel-related emergencies can help with:

Missed connecting flights
Lost/stolen travel documents
Pre-trip information
Prescription replacements

I want to protect my trip>>

Our Promise to You

When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.

Need Help Along the Way?

Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.

Contact Allianz Global Assistance

Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)

File or Track a Claim

It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.

File a Claim

If you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.

Update Your Plan

If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.

Manage My Plan

About Allianz Global Assistance

Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.

Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.

File a Claim Manage My Plan

2732

Before and After your cruise

The Paramount Hotel Seattle

724 Pine Street
Seattle, WA 98101 US

This Boutique Hotel is perfectly situated in the heart of downtown Seattle only minutes from the city's greatest treasures and within walking distance to everything our vibrant city offers such as Pike Place Market and Waterfront, Space Needle, Westlake Center, Washington State Convention Center and Paramount Theater; you can also enjoy world class dining, entertainment and shopping within a few blocks. The Paramount Hotel-Seattle offers travelers a relaxing retreat among the buzz of downtown Seattle.

CHECK-IN / CHECK-OUT: Check-in time is any time after 4:00 PM. Guests arriving before 4:00 PM will be accommodated, as room become available. Checkout time is 12:00 PM. We request that guests attending functions on the day of departure check out before 12:00 PM.

Hotel Five - A Staypineapple Hotel

2200 5th Ave, Seattle, WA 98121

The gym at Hotel Five Seattle. A mirror has the words "everyday is a good day to work out" printed on it.

The bar area at Hotel Five. An extra large game of Scrabble is being played on one of the room's walls.

A guest bathroom at Hotel Five. A small arrangement of red and yellow flowers has been placed on the countertop.

A guest room at Hotel Five. An abundance of blankets sits atop the queen sized bed.

A common sitting area inside the Hotel Five (A Staypineapple Hotel). A board game sits atop a red coffee table.

The exterior of the Hotel Five (A Staypineapple Hotel) in Seattle, Washington. The large "5" on the side of the building makes it pretty hard to miss.

Get Down With Downtown

Smack dab in the middle of everything, Hotel FIVE’s fun and funky décor fits right in with the vibrant city surrounding it. This award-winning hotel is mere blocks from Pike Place Market and allows guests easy access to the iconic Space Needle, the glistening Seattle Waterfront, and world-class shopping and dining. There’s no better jumping-off point for exploration of Seattle.

https://www.staypineapple.com/hotel-five-seattle-wa

Fairmont Olympic Hotel

411 University St, Seattle, WA 98101

A large restaurant inside the Fairmont Olympic Hotel. Large, arched windows let in lots of natural light.

A guest suite at the Fairmont Olympic Hotel. A small arrangement of white flowers sits on a coffee table.

The bar area inside the Fairmont Olympic Hotel in Seattle. A wooden sculpture stands tall above the bar itself.

An exterior shot of the Fairmont Olympic Hotel in Seattle, Washington. Three flagpoles and six pillars face the street in the front of the building.

An Iconic 5-Star Hotel Near Pike Place Market

Opened in 1924 and listed on the National Register of Historic Places, Fairmont Olympic Hotel Seattle features breathtaking architecture, innovative culinary experiences, and unparalleled service. The iconic grande dame, which ranks among the best hotels in downtown Seattle, has been restored to full splendor following an award-winning, multimillion-dollar renovation that introduced sophisticated new design elements while retaining the hotel’s historic charm.

https://www.fairmont.com/seattle/

Bookable Tours & Activities

Browse and book tours, excursions, and activities through our partner Viator.

Seattle Tours & Activities

Questions?
Call us at 800.422.0711 (US & Canada)
Or +1-727-526-1571
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

Contact Our Travel Agents to Book Now.

800.422.0711 Email Us