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COURSE CREDITS & HOURS
16 AMA PRA Category 1 Credits™16 ACPE Credits
16.0 Contact Hours
COURSE FEES
Attendees | Registration Fee |
---|---|
(Cruise Pricing is Additional and Listed Separately) | |
Physicians, Psychologists, Psychiatrists, Dentists, Pharmacists, Healthcare Executives, and Faculty Seeking up to 16 CE Credits / CE Contact Hours |
$995.00 |
Physician Assistants, Nurse Practitioners, CRNAs, Chiropractors, Physical/Rehab/Occupational/etc. Therapists, and other Non-Physician healthcare providers Seeking up to 16 CE Credits / CE Contact Hours |
$795.00 |
Nurses, Nursing Home / Home Healthcare Practitioner, Residents*, Current students*, former students* of Dr. Chandra, BHAA Members *proof/verification required Seeking up to 16 CE Credits / CE Contact Hours |
$595.00 |
Non-CE Earning: Faculty / Corporate Members to participate in the Academic Conference and can attend CE Sessions, but will not recieve CE Credit | $295.00 |
Non-CE Earning: Students / Guests to participate in the Academic Conference and can also attend CE sessions, but will not recieve CE Credit | $195.00 |
TARGET AUDIENCE
PROGRAM PURPOSE
Pre-Conference Activity
All pre-registered CE attendees will receive at least six (6) hours of pre-conference study materials, including cases and assignments, at least two weeks prior to the cruise departure date. These materials will be discussed during Day 1 and/or Day 2 of the CE sessions.
Pre-Conference Self-Study Topics (Slides)
- Self-Assessment Exercises for Different Cases Related to Ethical Scenarios
- Ethical Dimensions: Self-Awareness of the Workplace Environment—and Its Impact on Patient Care
-
Employee Conflict Situations & Its Relationship with Patient Care
- Impact of Inter-Personal Conflict on Patient Care
- Correlation Between Conflict Situations and Organizational Complexity
- Factors That Trigger Conflict
-
Conflict Between Different Types of Personnel:
- Physician vs. Physician
- Physician vs. Nurse
- Nurse vs. Nurse
- Department vs. Department
- Professional Disparagement and Its Impact on Patients and Care Delivery
-
Professional vs. Unprofessional Behavior
- Expectation of Professionalism From:
- Healthcare Personnel Perspective
- Patient Perspective
- Family/Guardian/Caregiver Perspective
-
Discrimination Issues:
- Workplace Discrimination
- Patient Discrimination
- Expectation of Professionalism From:
Time Allocated: 6 hours (Self-paced)
Day 1 (Face-to-Face) – Tuesday, July 14, 2026
Plan for the Day
- Face-to-Face Session: 9:00 AM – 12:00 PM (3 hours)
- Interactive Team-Based Activities/Exercises: 5 hours (Self-paced)
- Teams will be assigned during the face-to-face session.
Session Outline
-
Course Overview & Expectations
- Introduction to the Course and Activities
- Discussion on Pre-Conference Materials (Slides, Cases, Assignments)
-
Topics for the Day
-
Managing Communication
- Ethical Dimensions of Appropriate Communication by Medical Office Staff
- Value, Issues, and Challenges
- Types of Communication
- Non-Verbal Communication
- Impact on Patient/Caregiver and Their Subsequent Relationships with Health Professionals
- Cautions & Precautions
- Case Study, Role-Playing Exercises, & Discussion
-
Ethical Issues - 1: Patient Confidentiality & Consent
-
Potential Compromising Situations:
- In Healthcare Institutions/Settings
- By Health and Non-Health Personnel
- In Other Social Settings
- Examples & Interactive Cases
- Differentiation Between Types of Consent & Assessing Consent Issues for Different Clients: Minors, Adults, and Elderly
- Case Studies & Role-Playing Exercise
-
Potential Compromising Situations:
-
Ethical Issues - 2: Gatekeepers for Ethical Integrity
- Conflict of Interest
- Whistleblower Protection
- Impaired Healthcare Provider
- Case Study & Discussion
-
Managing Communication
Assignments
- Assignments will be given at the end of the lecture.
- Participants must complete them and be prepared to present on Saturday, July 18, 2026.
- If needed, the key presenter will be available for guidance.
International Conference Presentation Session (Non-CE)
Time & Location: TBD (As needed)
Open to all registrants but does not earn CE credit.
Day 2 (Face-to-Face) – Saturday, July 18, 2026
Plan for the Day
- Face-to-Face CE Session: 10:30 AM – 12:30 PM (2 hours)
Session Outline
-
Presentation & Discussion on Assignments
- Open discussions with participants
-
Topics for the Day
- Team Building & Leadership Strategies for Healthcare Professionals
-
Team Building
- Benefits of Building Effective Teams
- Characteristics of Well-Performing Teams
- Critical Factors of Productive Teams
- Different Types of Leaders in Healthcare Organizations
- Role of Leaders in Team Building
- Case Studies, Role-Playing, & Discussion Related to Team Building
-
Leadership Styles & Strategies in the Healthcare Environment
- Different Leadership Styles
- Strategies That Work or Fail in Healthcare Environments
- Characteristics of Effective Leaders in Healthcare Organizations
- Case Studies, Role-Playing, & Discussion Related to Leadership
Closing Remarks for CE Sessions
- Final Thoughts & Open Discussion