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Continuing Education, Inc.
University at Sea™
5700 4th St. N.
St Petersburg, Florida 33703
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Stress Free - Our Cruise Conferences provide a unique, relaxing learning environment.
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Medical Ethics and Critical Management Strategies to Improve Patient Care &
5th International Conference on Medical Ethics, Healthcare Systems & Global Business Issues at Sea

Call for papers: To submit papers, and for questions regarding the conference, please contact Conference Program Chair Professor Ashish Chandra ( Chandra@UHCL.edu)

7-Night Best of Japan Cruise
Round-trip Beijing (Tianjin), China
June 23 - 30, 2019

This conference has already sailed, but that doesn't mean you have to miss the boat! Click here to see our complete schedule of upcoming programs.

Royal Caribbean's <em>Quantum of the Seas</em>
Royal Caribbean's Quantum of the Seas

COURSE CREDITS & HOURS

14 AMA PRA Category 1 Credits™
14 ACPE Credits
14.0 Contact Hours
Also approved for Psychology and Dental CE Credits PLUS up to 8 hour "academic presentation conference"

COURSE FEES

ATTENDEES REGISTRATION FEE
(Cruise pricing additional & listed separately)
Physicians, Psychologists , Psychiatrists, Physician Assistants, Nurses, Nurse Practitioners, Medical Management Team, Faculty Professionals seeking 14 CE credits / CE contact hours $895.00
Faculty / Corporate Members (Non- CE earning) 
may also attend CE sessions, but will not receive credit.		 $295.00
Students (non-CE earning) $195.00
Call for papers To submit papers,please e-mail Ashish Chandra 

The conference will have Continuing Education sessions as well as Academic Paper Presentation sessions. Select papers from the conference presentations may be invited for review and considered in the journals that the conference has relationships with: Hospital topics (the oldest journal in Health Care Administration field ), Health Care Manager (HCM), International Journal of Pharmaceutical and Healthcare Marketing (IJPHM).

All conference attendees are encouraged to submit papers / abstracts for presentation in the "Academic Conference Presentation" part of the conference.

All conference registrants are invited to attend and participate in both the Academic and Continuing Education portions of the conference. 

TARGET AUDIENCE

Physicians, Physician Assistants, Nurses, Nurse Practitioners, Pharmacists, Psychologists, Social Workers

PROGRAM PURPOSE

Program Itinerary
Date Time Activity
June 1 - June 23, 2019 Pre-Conference Continuing Education Self-Study (6 Hours)
June 24, 2019 7:30 am - 9:30 am
8:00 am - 5:00 pm
6:00 pm - 7:00 pm		 Registration Desk Open
Academic Conference Paper Presentations
COCKTAIL RECEPTION - For registered delegates and guests
June 28, 2019 7:30 am - 9:30 am
8:00 am - 11:00 am
1:00 pm - 6:00 pm		 Registration Desk Open
CE Presentations (3 hours)
CE Presentations (5 hours)
NOTE: Select high quality conference papers may be invited for submission to journals affiliated with the conference: Hospital Topics, Health Care Manager, International Journal of Pharmaceutical and Healthcare Marketing.

CE sessions - Friday, June 28, 2019 (8 hours-In-Class)

(An additional 6 hours of pre-CE lectures will be covered as a 'Flip-classroom' /correspondence course. Assignments given prior to face-to-face lectures will be discussed in class on June 28, 2019) .

"Applying Marketing Research Techniques to Improve Patient Care"

"Ethical Issues Pertaining to Patient Confidentiality & Consent; AND, Human Resources Management Issues that can Impact Patient Care"
  1. The "Value of Marketing Research Techniques in Improving Patient Care"
    (6 hours - Pre-class activity sent to delegates at least a 2-weeks prior to face-to-face session)
    1. The basics of a patient satisfaction survey
    2. The 5W&H of understanding the patient and associated environmental issues
    3. The role of patient (and caregiver) satisfaction surveys
    4. Situations requiring quick survey research-valuing internal versus external surveyors
    5. Survey research design, organizing, overseeing, reporting, and understanding
    6. Types of data collection techniques
    7. Inclusion and exclusion criteria
    8. Writing good survey questions-a critical look at a variety of different questions
    9. Understanding the report and determining strategies for patient care improvement
    10. Ethical issues pertaining to patient/caregiver satisfaction surveys
    1. Recap of the above topic and discussions of ASSIGNMENTS (1 hour)
    2. ETHICAL ISSUES - 1: Patient confidentiality and consent (2 hours)
      1. Potential compromising situations where patient confidentially can unintentionally be breached:
        1. In healthcare institutions/setting
        2. By health and non-health personnel
        3. In other social settings
      2. EXAMPLES and INTERACTIVE CASES
      3. Differentiation between types of consent AND assessing consent issues for and about different clients- minors, adults, and elderly
      4. CASE STUDIES and ROLE PLAYING exercise
    3. ETHICAL ISSUES - 2: Gatekeepers for ethical integrity (1 hour)
      1. Conflict of interest
      2. Whistle-blower
      3. Impaired healthcare provider
      4. Discrimination
        1. Workplace
        2. Patient
      5. CASE STUDY and DISCUSSION
    4. EMPLOYEE CONFLICT MANAGEMENT & ITS RELATIONSHIP WITH PATIENT CARE (1 hour)
      1. Impact of inter-personnel conflict on patient care
      2. Correlation between conflict situations and organizational complexity
      3. Factors that trigger conflict
      4. Conflict between different types of personnel:
        1. Physician-physician
        2. Physician-nurse
        3. Nurse-nurse
        4. Department-department
      5. Professional disparagement and its impact on patients and care delivery
      6. CASE STUDY, ROLE PLAYING exercise, and DISCUSSION
    5. PROFESSIONAL/UNPROFESSIONAL BEHAVIOR - Expectation of Professionalism from: (1 hour)
      1. Healthcare personnel perspective
      2. Patient Perspective
      3. Family/Guardian/Caregiver Perspective
      4. CASE STUDY and DISCUSSION
    6. MANAGING COMMUNICATION
      1. Ethical dimensions of appropriate communication by medical office staff
      2. Value, Issues, and Challenges
      3. Types of communication
      4. Non-verbal communication
      5. Impact on patient/caregiver and their subsequent relationships with health professions
      6. Cautions & Precautions
      7. CASE STUDY, Role playing excursion, and DISCUSSION
    7. ETHICAL ISSUES - 3: MANAGING TECHNOLOGICAL IMPACT ON PATIENT CARE (1 hour)
      1. Ethical Challenges due to Increasing interference of technology in patient care and patient data maintenance
      2. Cell phones - unauthorized photography and texting
      3. Personal computers/tablet PCs - researching and postings
      4. CASE STUDY and DISCUSSION related to unethical behaviors pertaining to utilizing cell phones and computers by health professionals
      5. The 5-W&H of patient data access
      6. Situations of unauthorized patient data access
      7. CASE STUDY and DISCUSSION

IMPORTANT INFORMATION

PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
BIAS FREE CME - No Commercial Support was provided for this CME activity.

Faculty

Ashish Chandra, MBA, PhD

Ashish Chandra, MBA, PhD
Professor Ashish Chandra is a Professor of Healthcare Administration, College of Business at the University of Houston-Clear Lake (UHCL), Houston, Texas, USA where he also served as the Department Chair for over four years at UHCL. All together Dr. Chandra has over 20 years of university level teaching experience in the U.S. He is a well-recognized healthcare administration academician internationally and serves on the academic advisory board of several educational institutions in Turkey and India. He has also provided over a dozen Management Development Program, Faculty Development Programs, and professional consulting services to several healthcare and business organizations in the United States, India, Turkey, and aboard cruise ships. He actively served on the board of directors of several professional and community organizations in the United States. Over the past four years he has served as the Course Director and Speaker of five Continuing Education Programs for health professionals.

Dr. Chandra is a prolific researcher and has 75 publications in refereed journals, two edited books, ten book chapters, and over 250 publications in conference proceedings. He is an Executive Editor of the journal Hospital Topics (the oldest journal in healthcare administration field - almost 95 years in existence). He has served as the President of FOUR major international academic organizations - the Business and Health Administration Association; the Association of Collegiate Marketing Educators; the MBAA International; and the Federation of Business Disciplines. He has also served as the Program Chair of over a dozen major international conferences, held in U.S., India, Turkey, and U.K. as well as aboard cruise ships in the Caribbean, Alaska, Baltics, and Mediterranean.

Professor Chandra has received numerous awards and recognition related to teaching, research, and service throughout his career, including the 2017 Excellence in Teaching Award by the National Society for Leadership Success; 2015 Outstanding Professor Award given by the University of Houston - Clear Lake Alumni Association; 2012 American College of Healthcare Executives Service Award; 2011 Outstanding Educator Award from the Association of Collegiate Marketing Educators; to name a few. He also has the distinct honor of being the Commencement Speaker at the December 2018 graduation ceremony of the University of Houston – Clear Lake.  The URL link to Dr. Chandra’s commencement speech is below. Please cue to minute 32 of the video link in case you just want to see Dr. Chandra’s speech.
URL to speech https://www.youtube.com/watch?v=HpwOooexSYA&t=2984s

Accreditation

Joint Accreditation

In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

 

Accreditation Council for Continuing Medical Education

Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 14 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).

 

ANCC

Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 14 contact hours.
Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.

Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 CreditsTM as needed.  Pharmacology credits are identified on individual activities.

 

ROYAL COLLEGE MOC

Royal College of Physicians and Surgeons of Canada:
Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME’s “CME in Support of MOC” program in Section 3 of the Royal College’s MOC Program.

 

Accreditation Council for Pharmacy Education

Credit Designation for Pharmacists: This knowledge-based activity is approved for 14 hours of pharmacy continuing education credit.

ITINERARY

DATE PORT OF CALL ARRIVE DEPART
Sun Jun 23 Beijing (Tianjin), China
VISA REQUIRED* 		- 5:00 pm
Mon Jun 24 At Sea - Cruising - -
Tue Jun 25 Fukuoka, Japan 10:00 am 7:00 pm
Wed Jun 26 Sakaiminato, Japan 8:00 am 7:00 pm
Thu Jun 27 Kyoto (Osaka), Japan 7:00 am 7:00 pm
Fri Jun 28 At Sea - Cruising - -
Sat Jun 29 At Sea - Cruising - -
Sun Jun 30 Beijing (Tianjin), China 7:00 am -
*Tentative course schedule, actual class times may differ.

PORTS OF CALL

Beijing (Tianjin), China

At Sea - Cruising

Fukuoka, Japan

Fukuoka offers a compelling and accessible slice of modern Japanese urban life, distinct from the well-trodden paths of Tokyo and Kyoto. As Kyushu's largest city, it balances a dynamic, contemporary energy with deep historical roots as a centuries-old gateway for trade with mainland Asia.

The city's true heart, however, is its culinary scene. Fukuoka is the undisputed birthplace of tonkotsu (pork bone broth) ramen, and sampling a bowl of rich, creamy Hakata ramen is an essential experience. For a truly local atmosphere, seek out the yatai—open-air food stalls—that line the streets of the Nakasu and Tenjin districts, offering everything from grilled skewers to tempura in a lively, informal setting.

Beyond the food, history is easily within reach. The serene grounds of Shofukuji, Japan's first Zen temple, offer a peaceful retreat from the city bustle. Nearby, the venerable Kushida Shrine, a guardian deity of the city, provides a glimpse into local spiritual life. For a pleasant walk, explore the stone walls and foundations of the Fukuoka Castle Ruins, set within the spacious Ohori Park, which also features a beautiful traditional Japanese garden.

Fukuoka's primary appeal lies in its manageability. The city center is compact and served by an efficient subway system, making it an excellent port for independent exploration. It provides a genuine, unpretentious look at a thriving Japanese city where ancient traditions and modern life comfortably coexist.

Sakaiminato, Japan

Kyoto (Osaka), Japan

Docking in Osaka presents a magnificent choice: immerse yourself in the vibrant, modern energy of one of Japan's great culinary cities, or journey to the nation's former imperial capital, Kyoto. It is essential to understand that Kyoto is not adjacent to the port; reaching its historic heart requires a train journey of approximately 60-90 minutes, making time management the most critical part of your day.

A single day in Kyoto can only scratch the surface of its immense cultural wealth, so a focused plan is paramount. To see the most iconic sites, prioritize the shimmering Golden Pavilion (Kinkaku-ji) and the seemingly endless corridor of red torii gates at Fushimi Inari Shrine. This ambitious route will be rewarding but fast-paced. For a more contemplative experience, consider dedicating your time to the Arashiyama district on Kyoto's western edge, where you can walk through the famed Bamboo Grove and visit the serene Tenryu-ji Temple and its exquisite garden. Alternatively, explore the historic Gion district, the center of geisha culture, and walk the preserved streets of Ninenzaka and Sannenzaka leading up to the grand Kiyomizu-dera Temple.

Do not overlook the merits of staying in Osaka. This city is a destination in its own right, famous for its incredible food scene and dynamic atmosphere. Explore the formidable Osaka Castle, a grand reconstruction of a historic landmark, and then dive into the neon-lit chaos and culinary delights of the Dotonbori district. Here, street food stalls and restaurants serve up local specialties like takoyaki and okonomiyaki. Osaka offers a powerful, modern contrast to Kyoto's preserved traditions and is a far more logistically simple day.

We recommend choosing one city and dedicating your day to it. Attempting to see highlights of both will result in a frantic day spent mostly in transit. Whether you seek the ancient tranquility of Kyoto or the modern pulse of Osaka, a well-planned day will deliver an unforgettable Japanese experience.

Royal Caribbean's Quantum of the Seas

PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!

Request a Quote online or by voice at 800-422-0711 (US/Can) or direct/int'l tel: +1-727-526-1571.
Prices are Per Person, based on double occupancy and include port charges, taxes , fees and gratuities. Prices are subject to change.
STATEROOM DETAILS
PRICING PER PERSON

Suite/Deluxe

Junior Suite with Balcony, J3 Junior Suite with Balcony (J3)
Bedroom area with two twin beds that convert to Royal King. Full bathroom with tub. Sitting area with sofa that converts to double bed. Private balcony. Stateroom: 267 sq. ft. Balcony: 81 sq. ft. 

2,065.50
per person

Please Call:
800-422-0711
for Availability and Pricing.
Junior Suite with Balcony, J4 Suite/Deluxe Junior Suite with Balcony (J4)
Bedroom area with two twin beds that convert to Royal King. Full bathroom with tub. Sitting area with sofa that converts to double bed. Private balcony. Stateroom: 267 sq. ft. Balcony: 81 sq. ft.
Call
800-422-0711
for Pricing

Balcony

Oceanview with Balcony, 2D Oceanview with Balcony (2D)
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 177 sq ft., Balcony: 55 sq. ft. 

1,383.50
per person

Please Call:
800-422-0711
for Availability and Pricing.
Oceanview with Balcony, 6D Oceanview with Balcony (6D)
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 177 sq ft., Balcony: 55 sq. ft. 

1,383.50
per person

Please Call:
800-422-0711
for Availability and Pricing.
Oceanview with Balcony, 4D Balcony Oceanview with Balcony (4D)
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 177 sq ft., Balcony: 55 sq. ft.
Call
800-422-0711
for Pricing
Oceanview with Balcony, 5D Balcony Oceanview with Balcony (5D)
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 177 sq ft., Balcony: 55 sq. ft.
Call
800-422-0711
for Pricing
Oceanview with Balcony, 8D Balcony Oceanview with Balcony (8D)
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony.

Stateroom: 177 sq ft., Balcony: 55 sq. ft.
Call
800-422-0711
for Pricing

Outside

Oceanview Stateroom, 2N Oceanview Stateroom (2N)
Two twin beds that convert to Royal King, full bathroom and sitting area with sofa. Stateroom: 182 sq. ft. 

1,245.50
per person

Please Call:
800-422-0711
for Availability and Pricing.
Oceanview Stateroom, 1N Outside Oceanview Stateroom (1N)
Two twin beds that convert to Royal King, full bathroom and sitting area with sofa. Stateroom: 182 sq. ft.
Call
800-422-0711
for Pricing

Inside

Interior Stateroom, 2U Interior Stateroom (2U)
High-definition screen that spans nearly floor to ceiling, providing real-time views of the ocean and destinations. Bedroom area with two twin beds that convert to Royal King, sitting area with sofa, and full bathroom. Stateroom: 166 sq. ft. 

1,195.50
per person

Please Call:
800-422-0711
for Availability and Pricing.
Interior Stateroom, 4U Interior Stateroom (4U)
High-definition screen that spans nearly floor to ceiling, providing real-time views of the ocean and destinations. Bedroom area with two twin beds that convert to Royal King, sitting area with sofa, and full bathroom. 
Stateroom: 166 sq. ft. 

1,195.50
per person

Please Call:
800-422-0711
for Availability and Pricing.
Interior Stateroom, 3U Inside Interior Stateroom (3U)
High-definition screen that spans nearly floor to ceiling, providing real-time views of the ocean and destinations. Bedroom area with two twin beds that convert to Royal King, sitting area with sofa, and full bathroom. Stateroom: 166 sq. ft.
Call
800-422-0711
for Pricing
Prices are Per Person, based on double occupancy and include port charges, taxes , fees and gratuities. Prices are subject to change.
Deposit $250 Plus conference/course registration fee (per person).

Important Note: Not all staterooms within each category have the same furniture configuration and/or facilities. Appropriate symbols within the rooms on the deck plans describe differences from the stateroom descriptions . All information is subject to change.
Cancellation Policies vary by cruise line, destination and sailing date.
Please check with one of our cruise consultant for policies applicable to this cruise.

3rd/4th in Stateroom - Please call to secure the best possible pricing

Cruise pricing is presented per person, based double occupancy of the stateroom, following industry practice. Pricing presented above is listed accordingly to allow easy comparison for the stateroom categories displayed. Our agents always provide 'total cost' pricing disclosing all particulars before you make any commitment.

PRICING SUBJECT TO CHANGE: Because this sailing is departing soon, no fares are displayed above; Call us to request a quote of current, market-rate fares. Those fares, the same as offered directly by the cruise line, are subject to change at any time until held with a deposit or full payment of the fare. Market rates are capacity and revenue controlled, do fluctuate, and can be withdrawn without notice.
CANCELLATION PENALTY POLICY WILL APPLY: We recommend Travel Insurance to protect your investment from unexpected, late cancellations.
Cruise Cancellation Policy:Late Cancellation policies vary by cruise line, itinerary and length of cruise. When reserving your stateroom, please congirm the policy applicable to this cruise with one of our agents.
Course Fee Cancellation Policy: 30+ days before sailing date - 75% Refund ; 7-29 days before sailing date - 50% Refund; Less than 7 days before sailing date - No Refund
FUEL SUPPLEMENT: During periods of unusual oil price volatility, cruiselines may implement a fuel surcharge at any time prior to sailing.

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Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:

  • Cancelling your trip after unexpectedly becoming too sick to travel
  • Taking care of a sick or injured traveling companion
  • Having to end your trip early due to a family emergency
  • Dealing with a flight delay or cancellation
  • Needing to buy personal items if your luggage is lost or stolen
  • Missing your cruise departure after a covered flight delay

You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.

What Can Travel Insurance Help Protect?

Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.

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  • A doctor says you or a traveling companion is too sick to fly
  • Your parent or child requires hospitalization
  • You need to attend the birth of a family member’s child
  • You have a traffic accident (not breakdown) on the way to the airport
  • A storm shuts down your airport for 24 hours or more

TRIP INTERRUPTION

Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:

  • You have a covered illness or injury and a doctor says you must return home
  • A family member has a qualifying injury and needs your care
  • A covered emergency, like a fire or flood, makes your home uninhabitable

TRAVEL DELAY

If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.

EMERGENCY MEDICAL AND DENTAL CARE

Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:

  • You slip and break your ankle while sightseeing
  • You get food poisoning while sampling the local cuisine
  • You lose a filling and need immediate dental treatment*

*A sublimit and maximum apply for this benefit. Check your plan documents for details.

EMERGENCY MEDICAL TRANSPORTATION

Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.

BAGGAGE LOSS, DAMAGE, or THEFT

Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.

BAGGAGE DELAY

Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).

CHANGE FEE

Reimburses fees if you need to change your flight itinerary due to a covered reason.

24-HOUR ASSISTANCE

Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:

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  • Ongoing medical monitoring
  • Payment guarantee
  • Emergency medical transportation

Additional services for travel-related emergencies can help with:

  • Missed connecting flights
  • Lost/stolen travel documents
  • Pre-trip information
  • Prescription replacements
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Our Promise to You

When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.

Need Help Along the Way?

Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.

Contact Allianz Global Assistance

Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)

File or Track a Claim

It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.

File a Claim

If you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.

Update Your Plan

If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.

Manage My Plan

About Allianz Global Assistance

Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.

Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.

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Before and After your cruise

Bath and Stonehenge

Tours
From day tours to extended touring of the UK

Bath and Stonehenge One of the most successful day trips - from ancient monuments to the best preserved 18th century city in Europe.

Enjoy a private guided tour of the mysterious site of Stonehenge. This ancient temple was built around 5,000 years ago, making it older than the pyramids of Egypt.

Tour the ancient baths. Built over 2,000 years ago, the Romans harnessed the hot local springs and were able to engineer a magnificent complex of plunge pools, steam rooms and saunas. End your visit to Bath with a visit to the impressive abbey.

To learn more about extending your vacation with this package, ask your CEI agent for details and availability.


Beijing Capital Hotel
2 or 3 Night Pre-cruise Hotel Package

2 Nights Capital Hotel

# Nights Double Occupancy Single Supplement Triple Sharing
2 Nights $879.00 per person $239.00 No Deduction
3 Nights $1,145.00 per person $350.00 No Deduction
Prices are based on a minimum of 6-9 passengers

2 Day Pre Cruise Beijing Tour
June 21 - 23, 2019


June 21 - Day 1: Arrive Beijing
  • Upon arrival meet local representative who will transfer your group to the HOTEL: Beijing Capital Hotel
June 22 - Day 2: Beijing (B, L, D) Great Wall
  • Today, experience a highlight of your trip, as you visit the renowned Great Wall. On the way, if traffic allows, stop to photograph the iconic "Bird's Nest" - the Beijing National Stadium-host too many spectacular events of the 2008 Summer Olympics. Then, arrive at the amazing Great Wall and walk along its ramparts as emperors once did. This evening, sample one of the famous dishes of the imperial family-the Beijing Duck at a local restaurant .
June 23 - Day 3: Beijing-Pier (B)
  • Today your group will transfer from your hotel to the pier to board your cruise ship

3 Day Pre Cruise Beijing Tour
June 20 - 23, 2019


June 20 - Day 1: Arrive Beijing
  • Upon arrival meet local representative who will transfer your group to the HOTEL: Beijing Capital Hotel l
June 21 - Day 2: Beijing (B) Forbidden City & Summer Palace
  • Today's full day tour visits, the Imperial Palace in the Forbidden City featuring the living quarters, museum and the jewelry sections. The entire complex covers 74 hectares (183 acres) and consists of over 8,000 rooms. The exhibition halls and vaults hold some one million treasures at one of the most important museums in all of China. Following group will the exquisite Summer Palace declared a UNESCO World Heritage Site in 1998 .
June 22 - Day 3: 3 Beijing (B, L, D) Great Wall
  • Today, experience a highlight of your trip, as you visit the renowned Great Wall. On the way, if traffic allows, stop to photograph the iconic "Bird's Nest" - the Beijing National Stadium-host too many spectacular events of the 2008 Summer Olympics. Then, arrive at the amazing Great Wall and walk along its ramparts as emperors once did. This evening, sample one of the famous dishes of the imperial family-the Beijing Duck at a local restaurant.
June 23 - Day 4: Beijing-Pier (B)
  • Today your group will transfer from your hotel to the pier to board your cruise ship .

  1. Not Included in the land cost:
    • China Individual Visa fee - $240.00 per person, subject to change without notice. Non-refundable once Visa is issued. (Visa processing fee may increase)
    • The Chinese Consulate now require the China application form to be type written instead of handwritten. For updated China Visa Application form - please visit www.pacificdelighttours.com/visa.pdf
    • Please note that our pricing for the initial arrival and final departure transfers are based on one way cost (one time), one bus and guide to & from airport-hotel-airport transfers. We can arrange for private transfer with guide each way at additional cost if you are arriving or departing with the group.
  2. Tours:
    • Due to occasional flight delays, weather conditions or other unforeseen situations, it may not be possible to include some sightseeing tours as scheduled. Cultural and acrobatic shows and other performance may not be available during holidays and seasonal recess in China.
    • Tips to National Guide, local guides, drivers, ground and hotel porters are not included. This is on passenger's own expenses.

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Questions?
Call us at 800.422.0711 (US & Canada)
Or +1-727-526-1571
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

Contact Our Travel Agents to Book Now.

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Program last modified: November 4, 2025