Physiological and Psychological effects of Stress and The Mind/Body Connection for Patients and Staff
Describe the Physiological and Psychosocial effects of stress and demonstrate knowledge of how the relaxation response impacts the mind and body
Managing Patient Expectations and Improving the Patient Experience
Identify techniques to improve overall patient care.
Management of Difficult Patients
Apply techniques to manage difficult patients encountered in clinical practices.
Psychological Aspects of Delivering Good and Bad News to Patients
Develop and improve clinician skills in discussing good and bad news with patients.
Physician (staff) burnout and the role of the Mental Health Professional in Education and Support of the Medical Staff
Utilize specific educational strategies and training techniques to help reduce practitioner stress, prevent burnout, and improve overall patient care.
Counseling Interventions-What Really Works
Describe the most effective counseling interventions.
Didactic and Experiential learning of Mind/Body techniques
Identify and practice at least three relaxation techniques to reduce stress
Depression
Identify specified subtypes of clinical depression
Appraise the differential diagnosis as well as related risk and determine appropriate treatment options.
Bipolar Disorder
Cite the epidemiology and subtypes of bipolar illness, weigh distinguishing clinical features, and identify potential risks as well as benefits of effective treatments.
Mood Disorders & the Peri-Partum
Discuss mood disorders related to the peri-partum as well as the role of psychotropic medication during pregnancy, delivery and post-partum.
Anxiety Disorder
Describe the features of anxiety and trauma related disorders and evaluate the various roles of potential interventions.
Mental Illnesses in Youth
Explain concepts related to the origins of mental illness
Describe features of key mental illnesses in youth and analyze biopsychosocial approaches to treatment.
Substance use disorders
Summarize the addiction crisis and current substance use disorders
Review co-occurring psychiatric illnesses
Learn to approach these conditions using screening and motivational interviewing.
Case Presentations
Review a series of clinical cases which highlight and underscore key clinical concepts presented during the conference.
IMPORTANT INFORMATION
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
BIAS FREE CME - No Commercial Support was provided for this CME activity.
Faculty
Karl Gregory Sieg, MD, FAPA, MRO
Medical Director of Behavioral Health
Professor of Psychiatry
University of Central Florida College of Medicine
Orlando, Florida
Dr. Sieg received his medical degree and completed his residencies at the University of Kansas School of Medicine in Kansas City, Kansas. He is currently board certified in Addiction Psychiatry, Adult Psychiatry, Child & Adolescent Psychiatry, Geriatric Psychiatry and Forensic Psychiatry.
He is also a board-certified Medical Review Officer. Serving as Medical Director of Behavioral Health, Dr. Sieg has over 35 years of experience in practice having worked in a variety of settings including outpatient, community mental health & managed care as well as private, public & state psychiatric hospitals and addiction treatment programs. He has authored numerous scientific articles and also had past involvement in clinical psychopharmacology research.
Dr. Sieg maintains memberships with the American Psychiatric Association, the Florida Psychiatric Association, the American Academy of Psychiatry & the Law, and the American Medical Association. He currently practices and resides in the Orlando, Florida metropolitan area.
Accreditation
Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 12 contact hours.
Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.
In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 14 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).
Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 14 contact hours. Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.
Royal College of Physicians and Surgeons of Canada: Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME’s “CME in Support of MOC” program in Section 3 of the Royal College’s MOC Program.
Credit Designation for Pharmacists: This knowledge-based activity is approved for 14 hours of pharmacy continuing education credit.
Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).
US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.
Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 14 contact hours.
Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.
Credit Designation for Psychologists: Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibly for the content of the programs.
*Tentative course schedule, actual class times may differ.
PORTS OF CALL
Ft. Lauderdale, Florida
Often called the 'Venice of America,' Fort Lauderdale offers a surprisingly sophisticated and relaxed alternative to its more frenetic neighbors. The city's identity is defined by the 165 miles of inland waterways that weave through it, and the best way to appreciate this is from the water itself. We highly recommend hopping on the Water Taxi for a leisurely tour; it’s not just transportation, but an experience, offering front-row views of stunning mansions, mega-yachts, and lush tropical landscaping.
For a taste of the city's vibrant heart, head to Las Olas Boulevard. This is the city's elegant main artery, lined with independent boutiques, intriguing art galleries, and a fantastic selection of restaurants, from casual sidewalk cafes to upscale dining rooms perfect for a memorable meal. It’s an ideal place for a sophisticated stroll and some people-watching.
Of course, the beach is a major draw. The beautifully redesigned Fort Lauderdale Beach offers wide stretches of clean sand, a palm-fringed promenade, and a more laid-back atmosphere than you might expect.
If you have a bit more time and an adventurous spirit, the Florida Everglades are just a short drive away. An airboat tour through this unique 'River of Grass' is an unforgettable experience, offering a glimpse into a wild ecosystem teeming with alligators, wading birds, and other wildlife. It’s an accessible yet authentic taste of natural Florida that provides a perfect contrast to the city's polished charm.
Nassau, Bahamas
Nassau is a bustling hub, and your best day here requires a plan to navigate beyond the immediate, often-crowded port area. While it has its share of tourist traps, genuine Bahamian character is well within reach for those who know where to look.
For a dose of history, a short walk leads to the Queen's Staircase, a remarkable 66-step passage carved from solid limestone by enslaved people in the 18th century. It ascends to Fort Fincastle, which offers commanding views of the island. For a more refined local taste, the John Watling's Distillery on the historic Buena Vista Estate offers tours and tastings in a setting far removed from the downtown hustle.
If a classic beach day is your priority, we advise looking beyond the nearest options. A taxi to the quieter sands of Cable Beach or, for a more curated experience, a day pass to one of the major resorts on Paradise Island will provide the tranquil, turquoise-water escape you envision. These passes grant access to pristine private beaches and high-quality amenities, turning a potentially hectic port day into a truly relaxing one.
For the most authentic local flavor, take a taxi to Arawak Cay (known as 'The Fish Fry'). This is where Bahamians go for fresh conch salad, fried snapper, and a vibrant, casual atmosphere. It’s a world away from the port-side buffets and offers a true taste of the islands.
At Sea - Cruising
Charlotte Amalie, St. Thomas, U.S.V.I.
Charlotte Amalie is one of the Caribbean’s most dynamic and bustling ports, a place where vibrant commerce and stunning natural beauty exist side-by-side. While its reputation as a duty-free shopping mecca is well-earned, the true charm lies in knowing how to navigate its offerings.
The historic downtown is a compact grid of Danish colonial architecture, where 18th-century stone warehouses now house an extensive array of jewelry, liquor, and electronic stores. For a genuine sense of the old city, step away from the main thoroughfares and explore the quiet stone-paved alleys. A worthwhile challenge is the climb up the historic “99 Steps” (actually 103) for rewarding views over the harbor.
For many, the highlight of St. Thomas is escaping the city bustle. The Skyride to Paradise Point offers the definitive panoramic photograph of your ship in the turquoise harbor—it’s a tourist staple for good reason. Of course, the beaches are a primary draw. Magens Bay is the island’s most famous stretch of sand; it’s undeniably beautiful, but expect crowds and an entrance fee. For a different experience, consider Sapphire Beach for its excellent snorkeling right offshore or the more tranquil Lindquist Beach, a protected part of a nature park.
Practical Tip: Getting around is typically done via open-air “safari” taxis. These are multi-passenger trucks that operate on set routes with fixed, per-person fares. Confirm the price to your destination with the driver before you depart to ensure a smooth and enjoyable day exploring the island.
Basseterre, St. Kitts
St. Kitts offers a compelling look into the Caribbean's colonial past, anchored by one of the most impressive historical sites in the region. The main event here is the Brimstone Hill Fortress, a massive, astonishingly well-preserved British fortification and UNESCO World Heritage site. Known as the "Gibraltar of the West Indies," its cannons and stone walls command breathtaking panoramic views of the sea and neighboring islands. It’s a must-see for anyone interested in history or simply a spectacular viewpoint.
For a more relaxed perspective, the St. Kitts Scenic Railway offers a unique journey along old sugarcane lines, providing a leisurely tour of the island's coastline and villages. If a classic beach day is your goal, head to the southern peninsula. Here, beaches like Cockleshell Bay and South Friars Bay offer calm waters, soft sand, and a string of lively beach bars with excellent views of the neighboring island of Nevis.
Back in Basseterre, the town itself is a compact grid of colonial architecture, centered around the small but photogenic Circus. While the town is pleasant for a short stroll, the island's true treasures lie just beyond. St. Kitts delivers a rewarding day for those who prioritize history and natural scenery over extensive shopping.
Royal Caribbean's Harmony of the Seas
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
Junior Suite with Balcony (J4)
These suites offer a comfortable bedroom with two twin beds that convert to Royal King, a small sitting area with sofa that converts to double bed, and a private balcony.
Stateroom: 287 sq. ft. Balcony: 80 sq. ft.
2,174.00 per person
Call: 800-422-0711 and we'll find the best value for you.
Suite/DeluxeSpacious AquaTheater Suite with Large Balcony - 2 Bedrooms (A1) Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Vanity with chair in each bedroom, living area with double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs.
Suite/DeluxeAquaTheater Suite with Large Balcony - 2 Bedrooms (A2) Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Vanity with chair in each bedroom, living area with double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs.
Suite/DeluxeSpacious AquaTheater Suite with Large Balcony -1 Bedroom (A3) Bedroom area with two twin beds that convert to Royal King. One bathroom with tub, large closets, sitting area with table and sofa bed. Private balcony with seating area and private dining.
Suite/DeluxeAquaTheater Suite with Large Balcony -1 Bedroom (A4) Bedroom area with two twin beds that convert to Royal King. One bathroom with tub, large closets, sitting area with table and sofa bed. Private balcony with seating area and private dining.
Suite/DeluxeGrand Suite - 1 Bedroom (GS) Grand Suites offer a comfortable bedroom, a living area, private balcony and extra perks for guests.
Two twin beds that convert to a Royal King bed & One double sofa bed.
Suite/DeluxeGrand Suite - 2 Bedrooms (GT) These large suites offer two bedrooms, two bathrooms and a living area with a sofa bed.
Two sets of Two twin beds that convert to a Royal King bed, One double sofa bed, Two Pullman beds.
Suite/DeluxeJunior Suite with Balcony (J3) These suites offer a comfortable bedroom with two twin beds that convert to Royal King, a small sitting area with sofa that converts to double bed, and a private balcony.
Suite/DeluxeCrown Loft Suite (L1) Two-decks-high stateroom with panoramic views. Master bedroom with Royal King size bed and bath on second level. Bath with shower on main level. Private balcony with chairs, dining area with dry bar, table/desk. Living room sofa converts to double bed.
Suite/DeluxeCrown Loft Suite (L2) Bedroom area with two twin beds that convert to Royal King. One bathroom with tub, large closets, sitting area with table and sofa bed. Private balcony with seating area and private dining.
Suite/DeluxeOwner's Suite (OS) These luxurious suites offer separate living areas, private balconies and a mini bar. Two twin beds that convert to Royal King. Private bathroom with tub and two sinks, marble entry, large closets, living area with table and sofa. Private balcony with table and chairs.
Suite/DeluxeStar Loft Suite (TL) Contemporary, two-floor connecting lofts with private balcony, dining area and more.
Master bedroom and bathroom on second level. Bedroom has a King size bed with Duxiana Mattress. Stairway to second level. Bathrooms with shower for two. Private balcony with dining area. Dining area with dry bar. Living room sofa converts to double bed. Closets on each level.
Suite/DeluxeVilla Suite - 4 Bedrooms (VS) Enjoy four bedrooms two bathrooms with tub, private balcony and living area.
Two King size beds with Duxiana Mattress, two sets of two twin beds that convert to a Royal King, one double sofa bed, four Pullman beds.
Oceanview with Balcony (8D)
Enjoy beautiful views of exotic ports, landscapes, seas and skies from your private balcony.
Two twin beds that convert to Royal King, sitting area with sofa and a full bathroom .
Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
1,024.00 per person
Call: 800-422-0711 and we'll find the best value for you.
Central Park View with Balcony (2J)
Two twin beds that convert to Royal King, boardwalk view balcony, sitting area, and a private bathroom.
Stateroom: 182 sq. ft. Balcony: 52 sq. ft.
924.00 per person
Call: 800-422-0711 and we'll find the best value for you.
BalconyUltra Spacious Oceanview with Large Balcony (1A) Private balcony, two twin beds that convert to Royal King. Sofa converts to double, one Pullman beds, private bathroom and sitting area.
BalconyOceanview with Large Balcony (1C) Enjoy beautiful views of exotic ports, landscapes, seas and skies from your large private balcony.
Two twin beds that convert to Royal King, sitting area with sofa and a full bathroom .
BalconyOceanview with Balcony (1D) Enjoy beautiful views of exotic ports, landscapes, seas and skies from your private balcony.
Two twin beds that convert to Royal King, sitting area with sofa and a full bathroom .
Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
BalconyOceanview with Large Balcony (2C) Enjoy beautiful views of exotic ports, landscapes, seas and skies from your large private balcony.
Two twin beds that convert to Royal King, sitting area with sofa and a full bathroom .
BalconyOceanview with Balcony (2D) Enjoy beautiful views of exotic ports, landscapes, seas and skies from your private balcony.
Two twin beds that convert to Royal King, sitting area with sofa and a full bathroom .
Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
BalconyOceanview with Balcony (3D) Enjoy beautiful views of exotic ports, landscapes, seas and skies from your private balcony.
Two twin beds that convert to Royal King, sitting area with sofa and a full bathroom .
Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
BalconyOceanview with Balcony (4D) Enjoy beautiful views of exotic ports, landscapes, seas and skies from your private balcony.
Two twin beds that convert to Royal King, sitting area with sofa and a full bathroom .
Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
BalconyOceanview with Balcony (5D) Enjoy beautiful views of exotic ports, landscapes, seas and skies from your private balcony.
Two twin beds that convert to Royal King, sitting area with sofa and a full bathroom .
Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
BalconyOceanview with Balcony (6D) Enjoy beautiful views of exotic ports, landscapes, seas and skies from your private balcony.
Two twin beds that convert to Royal King, sitting area with sofa and a full bathroom .
BalconyOceanview with Balcony Quad (7D) Enjoy beautiful views of exotic ports, landscapes, seas and skies from your private balcony.
Two twin beds that convert to Royal King, sitting area with sofa and a full bathroom.
Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
Oceanview Stateroom (2N)
Our Ocean View staterooms offer a gorgeous view, two twin beds that convert to Royal King and a private bathroom and sitting area.
Stateroom: 179 sq. ft
914.00 per person
Call: 800-422-0711 and we'll find the best value for you.
OutsideUltra Spacious Oceanview (1K) Two twin beds that convert to Royal King. Sofa converts to double, 1 Pullman bed, private bathroom and sitting area.
Stateroom: 271 sq. ft.
Please note that this stateroom category when located on the bow, has an obstructed view.
OutsideOceanview Stateroom (1N) Our Ocean View staterooms offer a gorgeous view, two twin beds that convert to Royal King and a private bathroom and sitting area.
OutsideOceanview Stateroom (4N) Ocean View staterooms offer a gorgeous view, two twin beds that convert to Royal King and a private bathroom and sitting area.
Stateroom: 179 sq. ft.
Please note that most 4N Staterooms are on the front of the ship and have the angled window pictured, but some are on the side of the ship and have a standard porthole window.
OutsideOceanview Stateroom (6N) Our Ocean View staterooms offer a gorgeous view, two twin beds that convert to Royal King and a private bathroom and sitting area.
Stateroom: 179 sq. ft.
Please note that some staterooms in this class have obstructed views.
InsideCentral Park View Interior (1S) Fabulous restaurants, shops and the tranquil gardens of the Central Park are just outside your door.
Two twin beds that convert to Royal King, sitting area, and a private bathroom.
InsidePromenade View Interior (1T) Promenade Staterooms have bowed windows overlooking the Royal Promenade.
Two twin beds that convert to Royal King, private bathroom and sitting area.
InsideInterior Stateroom (2V) This spacious stateroom offers two twin beds that convert to Royal King, private bathroom and sitting area with sofa bed.
InsideInterior with Virtual Balcony (4U) A high-definition screen providing real-time views of the ocean and destinations. Two twin beds that convert to Royal King, private bathroom and sitting area with sofa.
We're committed to finding the best value for you.
Port Charges, Taxes & Fees of 334.00 are not included in the per person fares displayed above.
A deposit of 250.00 per person is due to reserve your stateroom.
3rd/4th in Stateroom - Please call to secure the best possible pricing
Cruise pricing is presented per person, based double occupancy of the stateroom, following industry practice. Pricing presented above is listed accordingly to allow easy comparison for the stateroom categories displayed. Our agents always provide 'total cost' pricing disclosing all particulars before you make any commitment.
COMPETITIVE PRICING PROMISE: We will match any price currently offered by the cruise line; this promise includes their short-term, promotional rates. As a value-added organizer of meetings at sea, however, we do not seek to compete with 'cruise discounters,' 'travel clubs,' or 'distressed inventory' sales operations.
PRICING SUBJECT TO CHANGE:
Because this sailing is departing soon, no fares are displayed above; Call us to request a quote of current, market-rate fares. Those fares, the same as offered directly by the cruise line, are subject to change at any time until held with a deposit or full payment of the fare. Market rates are capacity and revenue controlled, do fluctuate, and can be withdrawn without notice.
CANCELLATION PENALTY POLICY WILL APPLY: We recommend Travel Insurance to protect your investment from unexpected, late cancellations.
Cruise Cancellation Policy:Late Cancellation policies vary by cruise line, itinerary and length of cruise. When reserving your stateroom, please congirm the policy applicable to this cruise with one of our agents.
Course Fee Cancellation Policy: 30+ days before sailing date - 75% Refund ; 7-29 days before sailing date - 50% Refund; Less than 7 days before sailing date - No Refund
FUEL SUPPLEMENT: During periods of unusual oil price volatility, cruiselines may implement a fuel surcharge at any time prior to sailing.
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
Simply provide a few short details about your trip
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
Cancelling your trip after unexpectedly becoming too sick to travel
Taking care of a sick or injured traveling companion
Having to end your trip early due to a family emergency
Dealing with a flight delay or cancellation
Needing to buy personal items if your luggage is lost or stolen
Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
A doctor says you or a traveling companion is too sick to fly
Your parent or child requires hospitalization
You need to attend the birth of a family member’s child
You have a traffic accident (not breakdown) on the way to the airport
A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
You have a covered illness or injury and a doctor says you must return home
A family member has a qualifying injury and needs your care
A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
You slip and break your ankle while sightseeing
You get food poisoning while sampling the local cuisine
You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
Medical triage with referrals to local prescreened medical providers
Ongoing medical monitoring
Payment guarantee
Emergency medical transportation
Additional services for travel-related emergencies can help with:
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7): 1-800-284-8300(within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands) 1-804-281-5700(outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.
Questions?
Call us at 800.422.0711 (US & Canada)
Or +1-727-526-1571
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.