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Cruise Conference Planning For Your Association
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Mon-Fri 9:00am-5:00pm EST
Sat 11:00am-3:00pm EST
Continuing Education, Inc.
University at Sea®
5700 4th St. N.
St Petersburg, 
Florida 
33703
Stress Free - Our Cruise Conferences provide a unique, relaxing learning environment.
Family Friendly - Our cruises are fun for the entire family. You will never run out of things to do!

MEHSMedical Ethics and Critical Management Strategies to
Improve Patient Care

7-Night Northbound Alaska & Hubbard Glacier Cruise
from Vancouver, British Columbia to Seward (Anchorage), Alaska
July 30 - August 06, 2021
Royal Caribbean's <em>Radiance of the Seas</em>
Royal Caribbean's Radiance of the Seas
14 AMA PRA Category 1 Credits™
14 ACPE Credits
14 CE Credits
14.0 Contact Hours
Also approved for Psychology and Dental CE Credits

Course Fees:

ATTENDEES REGISTRATION FEE
(Cruise pricing additional & listed separately)
Physicians, Psychologists, Psychiatrists, Dentists, Pharmacists, Healthcare Executives, and Faculty - seeking up to 14 CE credits / CE contact hours $895.00
Physician Assistants and Nurse Practitioners, CRNAs, Chiropractors, Physical/Rehab/ Occupational/etc. Therapists, and other Non-Physician healthcare providers - seeking up to 14 CE credits / CE contact hours $695.00
Nurses, Nursing Home/Home Healthcare practitioner, Residents*, Current Students*, and, Former students* of Dr. Chandra or Dr. Stroube (*proof/verification/attestation required) - seeking up to 14 CE credits / CE contact hours $495
Faculty / Corporate Members (Non- CE earning) may also attend CE sessions, but will not receive credit$295
Students (non-CE earning) $195.00

BIAS FREE CME - No Commercial Support was provided for this CME activity.

Call for papers To submit papers,please e-mail Ashish Chandra 

The conference will have Continuing Education sessions as well as Academic Paper Presentation sessions. Select papers from the conference presentations may be invited for review and considered in the journals that the conference has relationships with: Hospital topics (the oldest journal in Health Care Administration field ), Health Care Manager (HCM), International Journal of Pharmaceutical and Healthcare Marketing (IJPHM).

All conference attendees are encouraged to submit papers / abstracts for presentation in the "Academic Conference Presentation" part of the conference.

All conference registrants are invited to attend and participate in both the Academic and Continuing Education portions of the conference. 
IMPORTANT NOTE: All conferees, their families, and guests must book their cruise within the CEI meeting group through Continuing Education, Inc./University at Sea® at 800-422-0711 or by registering online. This ensures our company can provide conference services and complimentary social amenities to all meeting participants and their guests. Thank you for your cooperation.

Target Audience

Physicians, Physician Assistants, Nurses, Nurse Practitioners, Pharmacists, Psychologists ,Psychiatrists, American Psychological Association, Chiropractors, Medical Management Team, Hospital Administrators, Nursing Home Administrators, Faculty & Students from Healthcare and Business Fields, Dentists, Dental Staff,

Program Purpose

Program Itinerary
Date Port Arrive Depart
July 30 Vancouver, British Columbia - 1:30 PM - 3:30 PM Academic Session (Non-CE earning) 7th International Conference On Medical Ethics, Healthcare Systems & Global Business Issues at Sea
Cocktail Reception 7-8 PM
4:30 PM
July 31 Inside Passage - CE Session 8:00 AM - 12:00 PM & 1-5 PM
August 1 Ketchikan, Alaska - CE Session 4:00 PM - 6:00 PM 6:00 AM 4:00 PM
August 2 Icy Strait Point, Alaska 9:00 AM 6:00 PM
August 3 Juneau, Alaska 7:00 AM 9:30 PM
August 4 Skagway, Alaska 7:00 AM 5:00 PM
August 5 Hubbard Glacier - 8 - 10 AM (Academic session) and then 12:00 PM - 4:00 PM (CE session)
August 6 Seward, Alaska 5:00 AM
Call for papers (for Academic Session Presentation only): To submit papers, and for questions regarding the conference, please contact Conference Program Chair Professor Ashish Chandra ( Chandra@UHCL.edu)

NOTE: Select high quality conference papers may be invited for submission to journals affiliated with the conference: Hospital Topics, Health Care Manager, International Journal of Pharmaceutical and Healthcare Marketing.


"Applying Marketing Research Techniques to Improve Patient Care"

"Ethical Issues Pertaining to Patient Confidentiality & Consent; AND, Human Resources Management Issues that can Impact Patient Care"
  1. The "Value of Marketing Research Techniques in Improving Patient Care"
    (5 hours )
    • The basics of a patient satisfaction survey
    • The 5W&H of understanding the patient and associated environmental issues
    • The role of patient (and caregiver) satisfaction surveys
    • Situations requiring quick survey research-valuing internal versus external surveyors
    • Survey research design, organizing, overseeing, reporting, and understanding
    • Types of data collection techniques
    • Inclusion and exclusion criteria
    • Writing good survey questions-a critical look at a variety of different questions
    • Understanding the report and determining strategies for patient care improvement
    • Ethical issues pertaining to patient/caregiver satisfaction surveys
  2. Recap of the above topic and discussions with specific cases and examples (2 hour)
  3. ETHICAL ISSUES - 1: Patient confidentiality and consent (2 hours)
    • Potential compromising situations where patient confidentially can unintentionally be breached:
      • In healthcare institutions/setting
      • By health and non-health personnel
      • In other social settings
    • EXAMPLES and INTERACTIVE CASES
    • Differentiation between types of consent AND assessing consent issues for and about different clients- minors, adults, and elderly
    • CASE STUDIES and ROLE PLAYING exercise
  4. ETHICAL ISSUES - 2: Gatekeepers for ethical integrity (1 hour)
    • Conflict of interest
    • Whistle-blower
    • Impaired healthcare provider
    • Discrimination
      • Workplace
      • Patient
    • CASE STUDY and DISCUSSION
  5. EMPLOYEE CONFLICT MANAGEMENT & ITS RELATIONSHIP WITH PATIENT CARE (1 hour)
    • Impact of inter-personnel conflict on patient care
    • Correlation between conflict situations and organizational complexity
    • Factors that trigger conflict
    • Conflict between different types of personnel:
      • Physician-physician
      • Physician-nurse
      • Nurse-nurse
      • Department-department
      • Professional disparagement and its impact on patients and care delivery
      • CASE STUDY, ROLE PLAYING exercise, and DISCUSSION
  6. PROFESSIONAL/UNPROFESSIONAL BEHAVIOR - Expectation of Professionalism from: (1 hour)
    • Healthcare personnel perspective
    • Patient Perspective
    • Family/Guardian/Caregiver Perspective
    • CASE STUDY and DISCUSSION
  7. MANAGING COMMUNICATION (1 hour)
    • Ethical dimensions of appropriate communication by medical office staff
    • Value, Issues, and Challenges
    • Types of communication
    • Non-verbal communication
    • Impact on patient/caregiver and their subsequent relationships with health professions
    • Cautions & Precautions
    • CASE STUDY, Role playing excursion, and DISCUSSION
  8. ETHICAL ISSUES - 3: MANAGING TECHNOLOGICAL IMPACT ON PATIENT CARE (1 hour)
    • Ethical Challenges due to Increasing interference of technology in patient care and patient data maintenance
    • Cell phones - unauthorized photography and texting
    • Personal computers/tablet PCs - researching and postings
    • CASE STUDY and DISCUSSION related to unethical behaviors pertaining to utilizing cell phones and computers by health professionals
    • The 5-W&H of patient data access
    • Situations of unauthorized patient data access
    • CASE STUDY and DISCUSSION
Conference Sessions generally take place on days at sea (as itinerary allows), giving you plenty of time to enjoy your meals, evenings and ports of call with your companion, family and friends.
Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

Faculty

Ashish Chandra, MBA, PhD

Ashish Chandra, MBA, PhD

Professor Ashish Chandra is a Professor of Healthcare Administration, College of Business at the University of Houston-Clear Lake (UHCL), Houston, Texas, USA where he also served as the Department Chair for over four years at UHCL. All together Dr. Chandra has over 20 years of university level teaching experience in the U.S. He is a well-recognized healthcare administration academician internationally and serves on the academic advisory board of several educational institutions in Turkey and India. He has also provided over a dozen Management Development Program, Faculty Development Programs, and professional consulting services to several healthcare and business organizations in the United States, India, Turkey, and aboard cruise ships. He actively served on the board of directors of several professional and community organizations in the United States. Over the past four years he has served as the Course Director and Speaker of five Continuing Education Programs for health professionals.

Dr. Chandra is a prolific researcher and has 75 publications in refereed journals, two edited books, ten book chapters, and over 250 publications in conference proceedings. He is an Executive Editor of the journal Hospital Topics (the oldest journal in healthcare administration field - almost 95 years in existence). He has served as the President of FOUR major international academic organizations - the Business and Health Administration Association; the Association of Collegiate Marketing Educators; the MBAA International; and the Federation of Business Disciplines. He has also served as the Program Chair of over a dozen major international conferences, held in U.S., India, Turkey, and U.K. as well as aboard cruise ships in the Caribbean, Alaska, Baltics, and Mediterranean.

Professor Chandra has received numerous awards and recognition related to teaching, research, and service throughout his career, including the 2017 Excellence in Teaching Award by the National Society for Leadership Success; 2015 Outstanding Professor Award given by the University of Houston - Clear Lake Alumni Association; 2012 American College of Healthcare Executives Service Award; 2011 Outstanding Educator Award from the Association of Collegiate Marketing Educators; to name a few. He also has the distinct honor of being the Commencement Speaker at the December 2018 graduation ceremony of the University of Houston – Clear Lake.  The URL link to Dr. Chandra’s commencement speech is below. Please cue to minute 32 of the video link in case you just want to see Dr. Chandra’s speech.
URL to speech https://www.youtube.com/watch?v=HpwOooexSYA&t=2984s

William B. Stroube, PhD

William B. Stroube, PhD

Professor of Health Services Administration
Director, Health Services Administration Program
University of Evansville

Bill Stroube is Professor of Health Services Administration at the University of Evansville. Before joining the UE faculty in 1998, he spent twelve years in management positions in the pharmaceutical industry, and eight years at the U.S. Food and Drug Administration in Washington, D.C.

Dr. Stroube maintains an active research program and has authored and co-authored over 60 publications in peer reviewed journals and conference proceedings. His research and teaching interests include international health care issues, medical ethics, and health care marketing and strategy. He is past president of the Division of Biology and Medicine of the American Nuclear Society, and past president of the international Business and Health Administration Association.

He has extensive international experience leading student groups through several health care systems. He has taught over twenty-five summer classes in various formats in England, Hungary, Slovakia, and China. Dr. Stroube has served as Adjunct Professor at IMS Union University in Dehradun, India, and is a Visiting Fellow at the University of Nottingham, UK.

He holds a B.S. in Chemistry from Murray State University, an MBA in finance from the University of Maryland, and a PhD in analytical and nuclear chemistry from the University of Kentucky.

Accreditation

Accreditation Council for Continuing Medical Education

 

Accreditation: Continuing Education, Inc. is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

Designation: Continuing Education, Inc. designates this live activity for a maximum of 14 AMA PRA Category 1 Credits™. Each physician should claim only the credit commensurate with the extent of their participation in the activity.

 

 

Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).

US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.

ANCC

 

Continuing Education, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.

Nurse Practitioners: can claim either ANCC Contact Hours or AMA PRA Category 1 CreditsTM as needed.  Pharmacology credits are identified on individual activities.

ROYAL COLLEGE MOC

 

Royal College of Physicians and Surgeons of Canada
Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME’s “CME in Support of MOC” program in Section 3 of the Royal College’s MOC Program.

 

Accreditation Council for Pharmacy Education


Continuing Education, Inc./University at Sea ® is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a provider of continuing pharmacy education.
This activity is approved for a total of 14 contact hours of Continuing Pharmacy Education (CPE) credit.

 

Accreditation Council for American Academy of PAs

Continuing Education, Inc. has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 14 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.

 

 Joint Accreditation

In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.


 

ADA CERP Logo

Continuing Education, Inc. is an ADA CERP Recognized Provider.
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

Cruise Itinerary

DATE PORT OF CALL ARRIVE DEPART
Fri Jul 30 Vancouver, British Columbia
- 4:30 pm
Sat Jul 31 Inside Passage
Scenic Cruising
- -
Sun Aug 01 Ketchikan, Alaska
6:00 am 4:00 pm
Mon Aug 02 Icy Strait Point, Alaska
9:00 am 6:00 pm
Tue Aug 03 Juneau, Alaska
7:00 am 9:30 pm
Wed Aug 04 Skagway, Alaska
7:00 am 5:00 pm
Thu Aug 05 Hubbard Glacier
Scenic Cruising
9:00 am 11:00 am
Fri Aug 06 Seward (Anchorage), Alaska
5:00 am -
*Tentative course schedule, actual class times may differ.

Ports of Call

Vancouver, British Columbia - Sophisticated. Culturally diverse, this beautiful port city brims with attractions. From Vancouver's cosmopolitan downtown to the historically renovated Gastown district and exotic Chinatown, Vancouver displays varied urban scenes. Nestled near the city center is Stanley Park, resplendent with its deep forest, totem poles, and scenic promenades.

Non-US/Canadian individuals, please Click here to determine if you'll need a visa to board this cruise which visits Canada.

Inside Passage - This is one of the most famously beautiful passages in all the world. It features virtually everything you came to Alaska hoping to see, including rain forests, glaciers, fjords and white-capped peaks. All of which create a setting that's perfect for viewing whales and sea lions.

Ketchikan, Alaska - Immerse yourself in Tlingit Indian culture as you view the world's largest collection of totem poles; kayak the colorful waterfront.

Icy Strait Point, Alaska - Immerse yourself in secluded beaches, old-growth forests and Alaskan adventure - the best of Southeast Alaska is yours, including some of the best whale-watching and bear viewing opportunities anywhere.

Juneau, Alaska - In Alaska's capital, you can pan for gold at Gold Creek and taste salmon baked on an alderwood fire, mush sleddogs, flightsee the Juneau Ice Field, and walk right up to the Mendenhall Glacier at the park. This charming small city also hosts an excellent zipline course. And for the less adventurous, the Red Dog Saloon is near the dock.

Skagway, Alaska - A frontier town perfectly preserved as the Klondike Gold Rush National Historic Park. Gateway to the Trail of '98, which you may explore by helicopter or vintage railcar.

Hubbard Glacier - Marching to the beat of a different drum, Hubbard Glacier is advancing while the rest of Alaska's ice rivers are receding rapidly. In 1986, Hubbard galloped forward, closing off Russell Fjord to create an entirely new lake. The phenomenon quickly passed and was followed by a short retreat, but the glacier is once again on the move and Russell Fjord is headed for another spell as an inland body of water.

Seward (Anchorage), Alaska - Ice free the year round, Seward was a natural choice as the ocean terminal and supply center during the construction of the Alaska Railroad (1903-1920). Today, it is the gateway to Kenai Fjords National Park and home of the Annual Silver Salmon Derby, the biggest fishing event in Alaska.

Our staff can assist you with all your travel arrangements.

Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

Royal Caribbean's Radiance of the Seas

IMPORTANT NOTE: All conferees, their families, and guests must book their cruise within the CEI meeting group through Continuing Education, Inc./University at Sea® at 800-422-0711 or by registering online. This ensures our company can provide conference services and complimentary social amenities to all meeting participants and their guests. Thank you for your cooperation.

Prices below are for the full cruise including meals and evening entertainment

Prices are Per Person, based on double occupancy and include port charges, taxes , fees and gratuities. Prices are subject availability at the time of booking.
STATEROOM DETAILS
PRICING PER PERSON

Suite/Deluxe

Grand Suite - 1 Bedroom (GS)
Enjoy a comfortable suite and the extra perks. Room with bed, vanity and sitting area with sofa. Private balcony; large private bathroom and double sink.
Stateroom: 385 sq. ft.
Balcony: 106 sq. ft. 
Call
800-422-0711
for Pricing
Junior Suite, J3 Junior Suite (J3)
Room with bed, vanity and sitting area with sofa & Private balcony.
Two twin beds that convert to a Royal King bed, one double sofa bed
  • Stateroom: 299 sq. ft.
  • Balcony: 66 sq. ft.
 
Call
800-422-0711
for Pricing

Balcony

Ocean View with Balcony, 4H Ocean View with Balcony (4H)
Room with bed, vanity and sitting area with sofa & Private balcony.
Two twin beds that convert to a Royal King bed, One single sofa bed and one Pullman bed.
  • Stateroom: 179 sq. ft.
  • Balcony: 41 sq. ft.
 
$2,003.00
Agent will check for lower promo pricing at the time of booking

Outside

Ocean View, 4P Ocean View (4P)
Two twin beds that convert to a Royal King bed & a Pullman bed
Stateroom: 170 sq. ft. 
$1,182.00
Agent will check for lower promo pricing at the time of booking
Ocean View, 2P Outside Ocean View (2P)
Two twin beds that convert to a Royal King bed & a Pullman bed
Stateroom: 170 sq. ft.
Call
800-422-0711
for Pricing

Inside

Interior Stateroom, 4V Interior Stateroom (4V)
Two twin beds that convert to a Royal King bed & a Pullman bed.
Stateroom: 162 sq. ft. 
$1,038.00
Agent will check for lower promo pricing at the time of booking
Interior Stateroom, 1V Inside Interior Stateroom (1V)
Two twin beds that convert to a Royal King bed & a Pullman bed.
Stateroom: 162 sq. ft.
Call
800-422-0711
for Pricing
Interior Stateroom, 2V Inside Interior Stateroom (2V)
Two twin beds that convert to a Royal King bed & a Pullman bed.
Stateroom: 162 sq. ft.
Call
800-422-0711
for Pricing
Prices are Per Person, based on double occupancy and include port charges, taxes , fees and gratuities. Prices are subject to availability at the time of booking.

Deposit: $250 per person (in the same room) Plus, conference/course registration fee for at least one conference attendee per room.

Important Note: Not all staterooms within each category have the same furniture configuration and/or facilities. Appropriate symbols within the rooms on the deck plans describe differences from the stateroom descriptions .
All information is subject to change.

Cancellation Policies vary by cruise line, destination and sailing date. Please check with one of our cruise consultant for policies applicable to this cruise.
* COMPETITIVE PRICING PROMISE: While we are not a 'cruise discounter,' we will match any price offered by the cruise line, directly to the general public, at the time of booking. This offers includes many short-term, promotional rates. All cruise line rates can be withdrawn by the cruise line at any time and are capacity controlled.
PRICING SUBJECT TO CHANGE: Although subject to change at any time, the listed prices are generally available up to about 90 days before sailing; at that time they convert to typically higher, market rates. Rates offered directly by the cruise line and quoted by our agents are also subject to change at any time, can be withdrawn at any time and are capacity controlled.
CANCELLATION PENALTY POLICY WILL APPLY: Cancellation policies vary by cruise line, itinerary and length of cruise. When reserving your stateroom, please review the policy applicable to this cruise with our staff. We strongly recommend Travel Insurance to cover the unexpected.
FUEL SUPPLEMENT: Cruiselines may implement a fuel surcharge depending on the price of crude oil.
Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

Please click here to visit TravelSafe.com to get a quote.

Cruise Line cancellation policies are strictly enforced. For that reason, we urge all of our travelers to carefully consider whether travel protection is a good value for them.

Certainly, if you have reason to think that "something might come up" that might force you to cancel, travel protection is worth the cost of the premium. Examples we've seen in the past include ill or frail family members and changes in employment causing relocation.

If travel protection is the right choice for you, we recommend TravelSafe. To visit their site and explore your options click here or on the link above. The cruise lines also offer travel insurance and we'd be happy to help you go that route if you'd prefer.

Travel Protection Plans

  • TravelSafe Basic Plan - A plan for those who want just the bare necessities.
  • TravelSafe Classic Plan - TravelSafe's most popular plan includes higher limits on all of the important benefits to expand your coverage. Add Cancel For Any Reason for even more coverage.

Below please find some examples of insurance coverage:

Coverage For Your Arrangements - Benefit Limits
PLAN CLASSIC BASIC
Trip Cancellation Trip Cost Trip Cost
Trip Interruption 150% of Trip Cost Trip Cost
Missed Connection $2,500 $500
Trip/Travel Delay $750 $500
Travel Delay
Per Day Maximum Limit $150 $100
Required minimum delay time 6 Hours 6 Hours
Cancel For Any Reason Not Included Not Included
Coverage For You - Benefit Limits
PLAN CLASSIC BASIC
Medical Expense / Emergency Assistance
Accident & Sickness Medical Expense $100,000 $35,000
Emergency Dental Expense $750 $750
Emergency Medical Evacuation &

Return of Remains
$1,000,000

Included
$100,000

Included
Non-Medical Emergency Evacuation $25,000 Not Included
Accidental Death & Dismemberment
24 Hour Coverage during Trip $25,000 Not Included
Coverage For Your Belongings - Benefit Limits
Plan Classic Basic
Baggage & Personal Effects $2,500 $500
Baggage Delay $250 $100
Required minimum delay time 12 Hours 12 Hours