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Healthcare Communications and
Building Effective Teams

Ask one of our agents to book your hotel

3-Night Land Conference at Hawks Cay Resort
From Duck Key, Florida Keys to
February 03 - 06, 2021

This conference has already sailed, but that doesn't mean you have to miss the boat! Click here to see our complete schedule of upcoming programs.

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COURSE CREDITS & HOURS

AMA PRA Category 1 Credits™
12 ACPE Credits
12.0 ADA CERP Credits

COURSE FEES

$895 for Physicians, Attorneys, Psychologists & Dentists
$695 for Pharmacists
$695 for Physician Assistants
$695 for Nurse Practitioners
$495 for Nurses, Students & Others

Program Description

This course will provide clinicians with new, interesting, and practical information to improve their knowledge and upgrade their skills when communicating with patients and colleagues. Learners will leave the course with new skills and strategies to improve healthcare team performance and outcomes.

Fun, Fun & More Fun!

With exciting CME classes, lots of activities for fun and relaxation, this conference will be a transformative experience for us all!

AGENDA
DATE ACTIVITY
Feb 3 Arrive at Hawks Cay
Feb 4 7:30am - 11:30am: Communication Skills Update Advanced Communications Topic
11:30am - 12:30pm: Lunch
12:30pm - 2:30pm: Motivational Interviewing Burnout
Feb 5 7:30am - 11:30am: Advanced Care Planning and End-of-Life Conversations Communication Tools for Leader Navigating Difficult Conversations
11:30am - 12:30pm: Lunch
12:30pm - 2:30pm: The Neuroscience of Anger and the Angry Patient Encounter
Feb 6 Depart Hawks Cay

Target Audience

Physicians, Physician Assistants, Nurses, Nurse Practitioners

Hotel



Hotel Information

Enjoy breakfast in the company of bottlenose dolphins, partake in poolside team-building experiences, and spend free time diving and fishing. This will be a unique Florida Keys meeting experience that will be exciting to attend and that will leave you feeling rejuvenated.

Hawks Cay Resort


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Centrally located between Miami and Key West yet tucked away on the secluded island of Duck Key, Hawks Cay Resort offers the perfect union of solitude and convenience. For guests that live in the United States, there's no need for a passport.

With easy access by car, boat or plane, you can enjoy the best qualities of the Caribbean-clear turquoise waters, endless sunshine, excellent fishing and diving opportunities, fresh seafood and a relaxing tropical atmosphere.

Explore the only island resort you can drive to, featuring a full-service marina, saltwater lagoon, multiple restaurants and more.

Amenities

  • Internet Access
  • Local and Toll Free Phone Calls
  • Self Parking
  • Tram Transportation throughout the Resort
  • Complementary access to Hawks Cay Health Club and Coral Cay
  • Unlimited use of Putting Course, Sports Field, Hard and Clay Court Tennis Facilities
  • Unlimited use of Kayaks and Paddleboards in the Hawks Cay Saltwater Lagoon
  • Tennis Facility
  • Bike Rentals
  • 5 Resort Pools & Lagoon

TARGET AUDIENCE

Nurses, Nurse Practitioners, Physicians, Physician Assistants, Nurses, Nurse Practitioners, Pharmacists, Pharmacists, Dentists, Dental Staff

IMPORTANT INFORMATION

PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
BIAS FREE CME - No Commercial Support was provided for this CME activity.

Faculty

Monica Broome, MD, FACP, FAACH, FAMWA

Monica Broome, MD, FACP, FAACH, FAMWA

Dr. Monica Broome Receives Exceptional Mentor Award from American Medical Women’s Association
International Speaker for Medicine, Law, and Business
Director Communication Skills Program 
Vice Chair, Global Listening Centre
Deputy National Representative of the International Association for Communication in Healthcare for the US for 2018-2020
Master Trainer Institute of Healthcare Communications
Assistant Professor of Medicine
University of Miami Miller School of Medicine 
 

Dr. Monica Broome is the Director of the new Communication Skills Program for University of Miami Miller School of Medicine. Her interest is in the neuroscience of communication specifically physician patient communication. The scope of this program includes the undergraduate, graduate, and faculty development levels.

Dr. Broome completed a three year fellowship under the Director of Education Development in the Department of Medical Education, University of Miami Miller School of Medicine. During her fellowship she completed programs in the Macy Institute for Health Communication Curriculum Development and is certified as a master trainer of the Institute for Healthcare Communication. Her scholarly work includes presentations and workshops nationally for the Association of American Medical Colleges, Society of General Internal Medicine, and Southern Group on Educational Affairs, and internationally for the European Association for Communication in Health Care, the International Conference on Communication in Healthcare, and the International Association of Law and Mental Health with the focus on communication skills training concerning conflict and bullying. She serves on the American College of Physicians Legislative Action Program for Health Care Reform and participated as a Florida delegate for Leadership Day in Washington DC. She servers on the Editorial Board of Medical Encounter, and Chaired the Committee on Communication and Technology for the 2006 American Academy on Communication in Healthcare Annual Research and Teaching Forum. Dr. Broome co-chaired the International Conference on Communication in Healthcare held in the USA in Miami, October 2009.

Dr. Broome, formerly Dr. Harris, is an alumnus of the University Of Miami School Of Medicine. Her specialty is Internal Medicine for which she has received recognition and accolades from colleagues and patients, including a service award from the State of Virginia Department of Disabled American Veterans. She was the Founder and former Medical Director of the Women’s Veterans Comprehensive Health Program, in Hampton Virginia. Dr. Broome was selected as one of the representatives from the state of Florida to participate in a National Summit on Women’s Veterans Health Issues at the White House which resulted in a position paper for Congress.

To continue her interest in promoting women’s health, Dr. Broome served on the Institutes for Women’s Health Education/Academic Training Subcommittee and currently serves on the Women in Academic Medicine at the University Of Miami Miller School Of Medicine. She is a Diplomat of the American Board of Internal Medicine, a Fellow in the American College of Physicians, and a Fellow of the American Academy of Communication in Healthcare.

Dr. Broome was recently appointed to serve for two years on the Introduction to Clinical Diagnosis Test Committee of the National Board of Medical Examiners, and concurrently for the United States Medical Licensing Examination. USMLE is the sole licensing examination for allopathic physicians in the United States.

Internationally, she was recently awarded Elsevier Journal Reviewer Recognition Outstanding Reviewer Status for their Journal Patient Education and Counseling. Dr. Broome has been appointed to serve as Deputy National Representative of the European Association on Communication in Healthcare. There are only two representatives for each member country. This nomination and appointment has special significance on a personal level as representatives are nominated by the votes of colleagues.

Dr. Broome is the Course Director of the new Bridge Course for the University Of Miami Miller School Of Medicine. This new program facilitates the integration of incoming medical students from International Medical University Malaysia.
Current projects include serving as Educational Director of Candid Conversations, training and e-learning program of the sexual health concerns of women patients; and developing wisdom in medicine by enhancing personal awareness in the aftermath of adverse outcomes. Dr. Broome teaches communication skills updates as faculty of the University at Sea.

New for 2020, Dr. Broome is named the National Co-Chair East Coast for the American Medical Women’s Association Physicians Against the Trafficking of Humans program.

Accreditation

ANCC

Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 12 contact hours.

Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.

 

Nurse Practitioners: can claim either ANCC Contact Hours or AMA PRA Category 1 Credits™ as needed.
Pharmacology credits are identified on individual activities.

 Joint Accreditation

In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

 

Accreditation Council for Continuing Medical Education

Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 12 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

 

Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).

US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.

 

ANCC

Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 12 contact hours.
Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.

Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 CreditsTM as needed.  Pharmacology credits are identified on individual activities.

ROYAL COLLEGE MOC

 

Royal College of Physicians and Surgeons of Canada:
Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME’s “CME in Support of MOC” program in Section 3 of the Royal College’s MOC Program.

College of Family Physicians of Canada

 

College of Family Physicians of Canada (CFPC)
The College of Family Physicians of Canada (CFPC) has a reciprocal credit reporting agreement with the American Academy of Family Physicians (AAFP). Prescribed credits can be claimed as the equivalent number of certified credits, and Elective credits can be claimed as the equivalent number of non-certified credits.

Members of the CFPC may claim up to 50 credits per five-year cycle from Physician's Recognition Award (PRA) Category 1 credits. Any additional credits are eligible as non-certified credits.

Accreditation Council for Pharmacy Education


Credit Designation for Pharmacists: This knowledge-based activity is approved for 12 hours of pharmacy continuing education credit.

ANCC

Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 14 contact hours.

Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.

 

Nurse Practitioners: can claim either ANCC Contact Hours or AMA PRA Category 1 Credits™ as needed.
Pharmacology credits are identified on individual activities.

ROYAL COLLEGE MOC

 

Royal College of Physicians and Surgeons of Canada
Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME’s “CME in Support of MOC” program in Section 3 of the Royal College’s MOC Program.

Accreditation Council for Pharmacy Education


Credit Designation for Pharmacists:  This knowledge-based activity is approved for 12 hours of pharmacy continuing education credit.

ADA CERP Logo

Credit Designation for Dentists: Continuing Education, Inc. is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Continuing Education, Inc. designates this continuing dental education activity for 12 continuing education credits.
Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at www.ada.org/cerp.

 Joint Accreditation

 

In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

 

 

ITINERARY

DATE PORT OF CALL ARRIVE DEPART
Wed Feb 03 Duck Key, Florida Keys - -
Thu Feb 04 - -

PORTS OF CALL

Duck Key, Florida Keys - Hawks Cay Resort is situated at mile marker 61, on tiny Duck Key, about halfway between Key Largo and Key West. Click here to Book Your Hotel

Note: Hawks Cay/Duck Key is 1 hour, 20 minutes from Key West and 2 hours from Miami.
You can fly into Miami and drive to Hawk's Cay Resort.

- Hawks Cay Resort is situated at mile marker 61, on tiny Duck Key, about halfway between Key Largo and Key West. Click here to Book Your Hotel

Note: Hawks Cay/Duck Key is 1 hour, 20 minutes from Key West and 2 hours from Miami.
You can fly into Miami and drive to Hawk's Cay Resort.

Centrally located between Miami and Key West yet tucked away on the secluded island of Duck Key, Hawks Cay Resort offers the perfect union of solitude and convenience. For guests that live in the United States, there's no need for a passport.

With easy access by car, boat or plane, you can enjoy the best qualities of the Caribbean-clear turquoise waters, endless sunshine, excellent fishing and diving opportunities, fresh seafood and a relaxing tropical atmosphere.

Explore the only island resort you can drive to, featuring a full-service marina, saltwater lagoon, multiple restaurants and more.

Hotel Information

Enjoy breakfast in the company of bottlenose dolphins, partake in poolside team-building experiences, and spend free time diving and fishing. This will be a unique Florida Keys meeting experience that will be exciting to attend and that will leave you feeling rejuvenated.

Hawks Cay Resort

Amenities

  • Internet Access
  • Local and Toll Free Phone Calls
  • Self Parking
  • Tram Transportation throughout the Resort
  • Complementary access to Hawks Cay Health Club and Coral Cay
  • Unlimited use of Putting Course, Sports Field, Hard and Clay Court Tennis Facilities
  • Unlimited use of Kayaks and Paddleboards in the Hawks Cay Saltwater Lagoon
  • Tennis Facility
  • Bike Rentals
  • 5 Resort Pools & Lagoon

PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!

Request a Quote online or by voice at 800-422-0711 (US/Can) or direct/int'l tel: +1-727-526-1571.
STATEROOM DETAILS
PRICING PER PERSON

Prices below are for the full cruise including meals and evening entertainment

A deposit of 0.00 per person is due to reserve your stateroom.

3rd/4th in Stateroom - Please call to secure the best possible pricing

Cruise pricing is presented per person, based double occupancy of the stateroom, following industry practice. Pricing presented above is listed accordingly to allow easy comparison for the stateroom categories displayed. Our agents always provide 'total cost' pricing disclosing all particulars before you make any commitment.

COMPETITIVE PRICING PROMISE: We will match any price currently offered by the cruise line; this promise includes their short-term, promotional rates. As a value-added organizer of meetings at sea, however, we do not seek to compete with 'cruise discounters,' 'travel clubs,' or 'distressed inventory' sales operations.
PRICING SUBJECT TO CHANGE: Because this sailing is departing soon, no fares are displayed above; Call us to request a quote of current, market-rate fares. Those fares, the same as offered directly by the cruise line, are subject to change at any time until held with a deposit or full payment of the fare. Market rates are capacity and revenue controlled, do fluctuate, and can be withdrawn without notice.
CANCELLATION PENALTY POLICY WILL APPLY: We recommend Travel Insurance to protect your investment from unexpected, late cancellations.
Cruise Cancellation Policy:Late Cancellation policies vary by cruise line, itinerary and length of cruise. When reserving your stateroom, please congirm the policy applicable to this cruise with one of our agents.
Course Fee Cancellation Policy: 30+ days before sailing date - 75% Refund ; 7-29 days before sailing date - 50% Refund; Less than 7 days before sailing date - No Refund
FUEL SUPPLEMENT: During periods of unusual oil price volatility, cruiselines may implement a fuel surcharge at any time prior to sailing.

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  • Dealing with a flight delay or cancellation
  • Needing to buy personal items if your luggage is lost or stolen
  • Missing your cruise departure after a covered flight delay

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Phone (24/7):
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Update Your Plan

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About Allianz Global Assistance

Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.

Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.

Questions?
Call us at 800.422.0711 (US & Canada)
Or +1-727-526-1571
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your conference.

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