PLEASE NOTE: THIS IS NOT A CURRENTLY ACTIVE PROGRAM.
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Royal Caribbean's Harmony of the Seas
COURSE CREDITS & HOURS
16 AMA PRA Category 1 Credits™ 16 ACPE Credits 16.0 Contact Hours
COURSE FEES
$995.00 for Physicians, Psychiatrists, Pharmacists, & Attorneys
$750.00 for Physician Assistants & Nurse Practitioners
Quality Improvement overview and why we do what we do
Brief history of quality overall and in healthcare (didactic section)
Project selection â considerations, resources to consider, alignment with hospital priorities, etc. (didactic followed by roundtable discussion)
What is the problem and how to state it!
Problem and aim statement â ensuring SMART problem and aim statements â key performance indicator considerations (working session)
Developing a Key driver diagram (definition, examples, how to use to organize project and determine scope)
Project scope (scope considerations, examples of good and bad scope statements)
How I make QI work successful:
Issues and risks (examples of issues and risks that might be encountered, approach to evaluating severity of risk, how to mitigate risk)
Stakeholder analysis (determining who is on the project team, ensuring sponsorship, identifying threats/resistance)
How to make it work
Project execution overview â project management basics, PDSA cycles, tests of change, possible overview of MOC requirements (didactic section)
Communication plan â frequency, methods of communication, communication objectives, how to develop a communication plan, elevator speech and generating enthusiasm and buy-in (didactic followed by roundtable discussion and working session)
Identifying Current conditions
Process mapping
Identifying waste
Day 1 key points, homework review, and icebreakers
A3 Basics and Charter development
If you donât measure it, it canât be fixed
Metrics â outcomes and process metrics, defining your metrics and tying them to your smart aim
Data collection - collecting baseline data, using baseline data to review and refine project scope and smart aim, determining what data to collect during project execution, creation of data collection templates (didactic and working session â 60 minutes)
Data presentation and analysis â what to do with your collected data â run charts, control charts, etc. â use to determine success of interventions, keys for communication/sharing â how to construct and label charts, including annotation, common cause versus special cause variation (examples of good and bad data presentation)
Project reviews â interim and at end of project â determining health of project, potential go-no go decisions, designing subsequent tests of change (with examples and roundtable discussion)
celebrating success, publication, possible report out venues
Summary, instructor feedback, possible next steps
IMPORTANT INFORMATION
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
BIAS FREE CME - No Commercial Support was provided for this CME activity.
Faculty
Vera Hupertz, MD
Executive Vice Chair Pediatrics Vice Chair of Pediatrics, Quality and Patient Safety Medical Director Transplant Hepatology Cleveland Clinic Pediatric Institute
Dr. Hupertz was a graduate of Rensselaer Polytechnic Institute in Troy, NY (1974-1978) and received her BS in Biology. She attended the University of Rochester School of Medicine and Dentistry, Rochester, NY and graduated in 1982 with MD. Internship and residency was completed at Rainbow Babies & Children's (RB&C) Hospital, Cleveland, OH by 1985 and Pediatric Gi and Hepatology fellowship by 1988. She maintains 3 board certifications which include: Pediatrics, Pediatric Gastroenterology, and Pediatric Transplant Hepatology.
Vera stayed on as Staff Physician at Rainbow Babies and Hospital and achieved the level of Associate Professor of Medicine at Case Western Reserve University. She was made Medical Director of the Pediatric Liver Transplant Team, and was co-director of the Residency Training Program at RB&C. In addition to the above, I developed a residency curriculum for Chronic Care to be used at Health Hill Hospital (now Cleveland Clinic Children's Hospital for Rehabilitation).
She became a staff physician at the Cleveland Clinic Foundation in July of 2000 and currently has a joint appointment with the Department of Transplant Surgery. She is Medical Director of Pediatric Liver Transplantation. She is Vice Chair of Quality Improvement for the Children's Hospital and Pediatric Institute at Cleveland Clinic. Current interests are liver disease (especially neonatal disease) and liver transplantation, as well as inflammatory bowel diseases
Allan L. Cohn, CPHQ
Quality Director - Cleveland Clinic Children's (2010 to 2021)
Responsible for overall quality improvement plan for Cleveland Clinic Children's
Allan has a proven track record of developing and implementing processes designed to improve performance, increase efficiency, ensure regulatory compliance, reduce cost, and increase customer satisfaction in a wide range of industries and functional areas including: Healthcare, Call Center Operations, Information Technology, Research & Development, Purchasing, Manufacturing and Government Affairs.
At Cleveland Clinic Children's, Allan worked closely with Dr. Hupertz to establish overall governance for quality, patient experience, and safety efforts for all Cleveland Clinic pediatric locations.
During his time at Cleveland Clinic Children’s, employee reporting of safety risks increased by 60% with a corresponding 90% decrease in serious safety events, including over ten years without a serious harm medication safety event. They achieved a 40% reduction in central line associated blood stream infections, a 20% reduction in all cause readmissions and a 10-percentage point improvement in physician communication top box performance.
Allan established a Family Engagement team that ensured the voice of the parent and patient was involved in all Cleveland Clinic Children’s strategic initiatives including new facility design, partnering families with newly diagnosed conditions with other families, and creation of Speak Up for Safety – empowering parents and caregivers to “stop the line” any time they have a concern.
Allan received his B.S. in Chemistry from the University of Illinois in 1979. He is a Certified Professional in Healthcare Quality (CPHQ) and a Certified Six Sigma Black Belt & Champion,
Accreditation
In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 16 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).
US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.
Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 16 contact hours. Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.
Royal College of Physicians and Surgeons of Canada: Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME’s “CME in Support of MOC” program in Section 3 of the Royal College’s MOC Program.
College of Family Physicians of Canada (CFPC) The College of Family Physicians of Canada (CFPC) has a reciprocal credit reporting agreement with the American Academy of Family Physicians (AAFP). Prescribed credits can be claimed as the equivalent number of certified credits, and Elective credits can be claimed as the equivalent number of non-certified credits.
Members of the CFPC may claim up to 50 credits per five-year cycle from Physician's Recognition Award (PRA) Category 1 credits. Any additional credits are eligible as non-certified credits.
Credit Designation for Pharmacists: This knowledge-based activity is approved for 16 hours of pharmacy continuing education credit.
ITINERARY
DATE
PORT OF CALL
ARRIVE
DEPART
Sun May 01
Port Canaveral, Florida
-
4:30 pm
Mon May 02
Coco Cay, Bahamas Perfect Day*
7:00 am
5:00 pm
Tue May 03
Nassau, Bahamas
8:00 am
6:00 pm
Wed May 04
At Sea - Cruising
-
-
Thu May 05
Falmouth, Jamaica
7:00 am
4:00 pm
Fri May 06
Labadee, Haiti
9:00 am
5:00 pm
Sat May 07
At Sea - Cruising
-
-
Sun May 08
Port Canaveral, Florida
6:00 am
-
*Tentative course schedule, actual class times may differ.
PORTS OF CALL
Port Canaveral, Florida
Port Canaveral is the gateway to Florida's "Space Coast," a region where monumental human achievement meets serene natural wonder. The primary draw is the Kennedy Space Center Visitor Complex, an essential experience for any inquisitive mind. Here, you can stand in the presence of the Space Shuttle Atlantis, marvel at the sheer scale of a Saturn V rocket, and gain a profound appreciation for the scientific dedication that propelled humanity beyond Earth's atmosphere. It is an intellectually stimulating day that perfectly balances education with awe.
Beyond the launchpads, the region offers a tranquil escape. The Canaveral National Seashore provides miles of pristine, undeveloped coastline—a perfect setting for a quiet walk or simply relaxing by the Atlantic. For a more immersive encounter with the local ecosystem, consider a kayaking excursion through the Banana River Lagoon, where you may glide past gentle manatees and wading birds in their natural habitat. The adjacent Merritt Island National Wildlife Refuge is a sanctuary for hundreds of species, offering a peaceful counterpoint to a demanding professional life.
While the world-famous attractions of Orlando are just an hour's drive, the area offers more than theme parks. Discover the sophisticated charm of Winter Park, with its upscale boutiques and cafes along Park Avenue, or admire the world's most comprehensive collection of Louis Comfort Tiffany's works at the Charles Hosmer Morse Museum of American Art. For a more local flavor, historic Cocoa Village presents a walkable district of quaint shops, art galleries, and riverside dining, capturing the relaxed essence of “Old Florida.”
Coco Cay, Bahamas
Let's be clear: Coco Cay is not a port for cultural immersion; it's a private island meticulously engineered for a perfect day of sun and fun. Think of it as a high-end water park and beach club rolled into one, accessible right off the ship. The island is divided into distinct zones, from the high-energy Thrill Waterpark with its impressive slides to the sprawling Oasis Lagoon, one of the largest freshwater pools in the Caribbean.
For those seeking relaxation, several white-sand beaches offer a classic tropical escape. If you're looking for a more exclusive, serene experience, the Coco Beach Club provides a quieter atmosphere with an infinity pool and overwater cabanas, available for an additional fee. While you won't find local markets or historical sites here, Coco Cay delivers exactly what it promises: a seamless, high-quality day of resort-style leisure and aquatic adventure.
Nassau, Bahamas
Nassau is a bustling hub, and your best day here requires a plan to navigate beyond the immediate, often-crowded port area. While it has its share of tourist traps, genuine Bahamian character is well within reach for those who know where to look.
For a dose of history, a short walk leads to the Queen's Staircase, a remarkable 66-step passage carved from solid limestone by enslaved people in the 18th century. It ascends to Fort Fincastle, which offers commanding views of the island. For a more refined local taste, the John Watling's Distillery on the historic Buena Vista Estate offers tours and tastings in a setting far removed from the downtown hustle.
If a classic beach day is your priority, we advise looking beyond the nearest options. A taxi to the quieter sands of Cable Beach or, for a more curated experience, a day pass to one of the major resorts on Paradise Island will provide the tranquil, turquoise-water escape you envision. These passes grant access to pristine private beaches and high-quality amenities, turning a potentially hectic port day into a truly relaxing one.
For the most authentic local flavor, take a taxi to Arawak Cay (known as 'The Fish Fry'). This is where Bahamians go for fresh conch salad, fried snapper, and a vibrant, casual atmosphere. It’s a world away from the port-side buffets and offers a true taste of the islands.
At Sea - Cruising
Falmouth, Jamaica
Falmouth offers a tale of two distinct experiences. The purpose-built cruise port is a modern, clean, and secure village of shops and cafes—a comfortable and familiar starting point. Just beyond its gates lies the authentic, historic town of Falmouth, which boasts some of the Caribbean's best-preserved Georgian architecture. While historically significant, the town can feel intense for independent explorers; we find a guided walking tour is the best way to appreciate its rich past without feeling overwhelmed.
Frankly, Falmouth's greatest strength is its strategic location as a launchpad for Jamaica's iconic North Coast adventures. This is your best port for the classic bamboo raft trip down the gentle Martha Brae River—a truly serene experience just minutes away. It also provides excellent access to the lush Good Hope Estate for zip-lining and river tubing, or for the bucket-list climb up the world-famous Dunn's River Falls. Our advice is to view Falmouth not as the primary destination, but as your well-organized gateway to the quintessential Jamaican experiences you've been dreaming of.
Labadee, Haiti
Labadee is a private coastal peninsula offering a meticulously managed day of sun and adventure. The setting is undeniably beautiful, with lush, green hillsides meeting turquoise water. You can choose your pace: relax on the sands of Columbus Cove, or seek out the thrills of Adrenaline Beach. The main attractions are purpose-built, including the Dragon’s Breath Zipline, which offers spectacular views as you soar over the bay, and a unique alpine coaster that winds through the tropical vegetation. While there are artisan markets with local crafts, it's important to set expectations: this is a self-contained resort experience. It provides a secure and scenic beach day but does not offer access to or an authentic cultural immersion into the rest of Haiti.
Royal Caribbean's Harmony of the Seas
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
Owner's Suite (OS)
These luxurious suites offer separate living areas, private balconies and a mini bar. Two twin beds that convert to Royal King. Private bathroom with tub and two sinks, marble entry, large closets, living area with table and sofa. Private balcony with table and chairs.
Stateroom: 556 sq. ft. Balcony: 243 sq. ft.
5,077.00 per person
Call: 800-422-0711 and we'll find the best value for you.
Junior Suite with Balcony (J4)
These suites offer a comfortable bedroom with two twin beds that convert to Royal King, a small sitting area with sofa that converts to double bed, and a private balcony.
Stateroom: 287 sq. ft. Balcony: 80 sq. ft.
2,669.00 per person
Call: 800-422-0711 and we'll find the best value for you.
Suite/DeluxeSpacious AquaTheater Suite with Large Balcony - 2 Bedrooms (A1) Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Vanity with chair in each bedroom, living area with double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs.
Suite/DeluxeAquaTheater Suite with Large Balcony - 2 Bedrooms (A2) Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Vanity with chair in each bedroom, living area with double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs.
Suite/DeluxeSpacious AquaTheater Suite with Large Balcony -1 Bedroom (A3) Bedroom area with two twin beds that convert to Royal King. One bathroom with tub, large closets, sitting area with table and sofa bed. Private balcony with seating area and private dining.
Suite/DeluxeAquaTheater Suite with Large Balcony -1 Bedroom (A4) Bedroom area with two twin beds that convert to Royal King. One bathroom with tub, large closets, sitting area with table and sofa bed. Private balcony with seating area and private dining.
Suite/DeluxeGrand Suite - 1 Bedroom (GS) Grand Suites offer a comfortable bedroom, a living area, private balcony and extra perks for guests.
Two twin beds that convert to a Royal King bed & One double sofa bed.
Suite/DeluxeGrand Suite - 2 Bedrooms (GT) These large suites offer two bedrooms, two bathrooms and a living area with a sofa bed.
Two sets of Two twin beds that convert to a Royal King bed, One double sofa bed, Two Pullman beds.
Suite/DeluxeJunior Suite with Balcony (J3) These suites offer a comfortable bedroom with two twin beds that convert to Royal King, a small sitting area with sofa that converts to double bed, and a private balcony.
Suite/DeluxeCrown Loft Suite (L1) Two-decks-high stateroom with panoramic views. Master bedroom with Royal King size bed and bath on second level. Bath with shower on main level. Private balcony with chairs, dining area with dry bar, table/desk. Living room sofa converts to double bed.
Suite/DeluxeCrown Loft Suite (L2) Bedroom area with two twin beds that convert to Royal King. One bathroom with tub, large closets, sitting area with table and sofa bed. Private balcony with seating area and private dining.
Suite/DeluxeStar Loft Suite (TL) Contemporary, two-floor connecting lofts with private balcony, dining area and more.
Master bedroom and bathroom on second level. Bedroom has a King size bed with Duxiana Mattress. Stairway to second level. Bathrooms with shower for two. Private balcony with dining area. Dining area with dry bar. Living room sofa converts to double bed. Closets on each level.
Suite/DeluxeVilla Suite - 4 Bedrooms (VS) Enjoy four bedrooms two bathrooms with tub, private balcony and living area.
Two King size beds with Duxiana Mattress, two sets of two twin beds that convert to a Royal King, one double sofa bed, four Pullman beds.
Oceanview with Balcony (2D)
Enjoy beautiful views of exotic ports, landscapes, seas and skies from your private balcony.
Two twin beds that convert to Royal King, sitting area with sofa and a full bathroom .
Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
810.00 per person
Call: 800-422-0711 and we'll find the best value for you.
BalconyUltra Spacious Oceanview with Large Balcony (1A) Private balcony, two twin beds that convert to Royal King. Sofa converts to double, one Pullman beds, private bathroom and sitting area.
BalconyOceanview with Large Balcony (1C) Enjoy beautiful views of exotic ports, landscapes, seas and skies from your large private balcony.
Two twin beds that convert to Royal King, sitting area with sofa and a full bathroom .
BalconyOceanview with Balcony (1D) Enjoy beautiful views of exotic ports, landscapes, seas and skies from your private balcony.
Two twin beds that convert to Royal King, sitting area with sofa and a full bathroom .
Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
BalconyOceanview with Large Balcony (2C) Enjoy beautiful views of exotic ports, landscapes, seas and skies from your large private balcony.
Two twin beds that convert to Royal King, sitting area with sofa and a full bathroom .
BalconyOceanview with Balcony (3D) Enjoy beautiful views of exotic ports, landscapes, seas and skies from your private balcony.
Two twin beds that convert to Royal King, sitting area with sofa and a full bathroom .
Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
BalconyOceanview with Balcony (4D) Enjoy beautiful views of exotic ports, landscapes, seas and skies from your private balcony.
Two twin beds that convert to Royal King, sitting area with sofa and a full bathroom .
Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
BalconyOceanview with Balcony (5D) Enjoy beautiful views of exotic ports, landscapes, seas and skies from your private balcony.
Two twin beds that convert to Royal King, sitting area with sofa and a full bathroom .
Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
BalconyOceanview with Balcony (6D) Enjoy beautiful views of exotic ports, landscapes, seas and skies from your private balcony.
Two twin beds that convert to Royal King, sitting area with sofa and a full bathroom .
BalconyOceanview with Balcony Quad (7D) Enjoy beautiful views of exotic ports, landscapes, seas and skies from your private balcony.
Two twin beds that convert to Royal King, sitting area with sofa and a full bathroom.
Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
BalconyOceanview with Balcony (8D) Enjoy beautiful views of exotic ports, landscapes, seas and skies from your private balcony.
Two twin beds that convert to Royal King, sitting area with sofa and a full bathroom .
Oceanview Stateroom (4N)
Ocean View staterooms offer a gorgeous view, two twin beds that convert to Royal King and a private bathroom and sitting area.
Stateroom: 179 sq. ft.
Please note that most 4N Staterooms are on the front of the ship and have the angled window pictured, but some are on the side of the ship and have a standard porthole window.
618.00 per person
Call: 800-422-0711 and we'll find the best value for you.
OutsideUltra Spacious Oceanview (1K) Two twin beds that convert to Royal King. Sofa converts to double, 1 Pullman bed, private bathroom and sitting area.
Stateroom: 271 sq. ft.
Please note that this stateroom category when located on the bow, has an obstructed view.
OutsideOceanview Stateroom (1N) Our Ocean View staterooms offer a gorgeous view, two twin beds that convert to Royal King and a private bathroom and sitting area.
OutsideOceanview Stateroom (2N) Our Ocean View staterooms offer a gorgeous view, two twin beds that convert to Royal King and a private bathroom and sitting area.
OutsideOceanview Stateroom (6N) Our Ocean View staterooms offer a gorgeous view, two twin beds that convert to Royal King and a private bathroom and sitting area.
Stateroom: 179 sq. ft.
Please note that some staterooms in this class have obstructed views.
InsideCentral Park View Interior (1S) Fabulous restaurants, shops and the tranquil gardens of the Central Park are just outside your door.
Two twin beds that convert to Royal King, sitting area, and a private bathroom.
InsidePromenade View Interior (1T) Promenade Staterooms have bowed windows overlooking the Royal Promenade.
Two twin beds that convert to Royal King, private bathroom and sitting area.
InsideInterior Stateroom (2V) This spacious stateroom offers two twin beds that convert to Royal King, private bathroom and sitting area with sofa bed.
InsideInterior with Virtual Balcony (4U) A high-definition screen providing real-time views of the ocean and destinations. Two twin beds that convert to Royal King, private bathroom and sitting area with sofa.
We're committed to finding the best value for you.
Port Charges, Taxes & Fees of 370.67 are not included in the per person fares displayed above.
A deposit of 250.00 per person is due to reserve your stateroom.
3rd/4th in Stateroom - Please call to secure the best possible pricing
Cruise pricing is presented per person, based double occupancy of the stateroom, following industry practice. Pricing presented above is listed accordingly to allow easy comparison for the stateroom categories displayed. Our agents always provide 'total cost' pricing disclosing all particulars before you make any commitment.
COMPETITIVE PRICING PROMISE: We will match any price currently offered by the cruise line; this promise includes their short-term, promotional rates. As a value-added organizer of meetings at sea, however, we do not seek to compete with 'cruise discounters,' 'travel clubs,' or 'distressed inventory' sales operations.
PRICING SUBJECT TO CHANGE:
Because this sailing is departing soon, no fares are displayed above; Call us to request a quote of current, market-rate fares. Those fares, the same as offered directly by the cruise line, are subject to change at any time until held with a deposit or full payment of the fare. Market rates are capacity and revenue controlled, do fluctuate, and can be withdrawn without notice.
CANCELLATION PENALTY POLICY WILL APPLY: We recommend Travel Insurance to protect your investment from unexpected, late cancellations.
Cruise Cancellation Policy:Late Cancellation policies vary by cruise line, itinerary and length of cruise. When reserving your stateroom, please congirm the policy applicable to this cruise with one of our agents.
Course Fee Cancellation Policy: 30+ days before sailing date - 75% Refund ; 7-29 days before sailing date - 50% Refund; Less than 7 days before sailing date - No Refund
FUEL SUPPLEMENT: During periods of unusual oil price volatility, cruiselines may implement a fuel surcharge at any time prior to sailing.
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
Simply provide a few short details about your trip
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
Cancelling your trip after unexpectedly becoming too sick to travel
Taking care of a sick or injured traveling companion
Having to end your trip early due to a family emergency
Dealing with a flight delay or cancellation
Needing to buy personal items if your luggage is lost or stolen
Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
A doctor says you or a traveling companion is too sick to fly
Your parent or child requires hospitalization
You need to attend the birth of a family member’s child
You have a traffic accident (not breakdown) on the way to the airport
A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
You have a covered illness or injury and a doctor says you must return home
A family member has a qualifying injury and needs your care
A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
You slip and break your ankle while sightseeing
You get food poisoning while sampling the local cuisine
You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
Medical triage with referrals to local prescreened medical providers
Ongoing medical monitoring
Payment guarantee
Emergency medical transportation
Additional services for travel-related emergencies can help with:
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7): 1-800-284-8300(within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands) 1-804-281-5700(outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.
8959 Astronaut Blvd. Port Canaveral, Florida 32920 USA
The Residence Inn by Marriott Cape Canaveral is your home away from home. Residence Inn is the closest all suite hotel to Kennedy Space Center and one of the closest hotels to Port Canaveral. Our Key West style hotel offers a wide variety of amenities that cater to the leisure and business guest. Guests can visit our many local attractions, including world famous Cocoa Beach, the Brevard Zoo, KSC Visitors Center & shopping at Cocoa Village. Port Canaveral is less than 1 mile away. NASA, Boeing, and Lockheed Martin are a few of the companies that are located
a few miles from our front door.
All of our guest can enjoy spacious suites that are 50% larger than traditional hotel rooms. All suites include separate living, eating and sleeping areas. Our daily complimentary hot breakfast buffet is a great way to start your day. Our evening social experience featuring hors d'ouerves, beer and wine, Monday, Tuesday, and Wednesdays with exception of major holidays. This is a great way to unwind after a long day.
Questions?
Call us at 800.422.0711 (US & Canada)
Or +1-727-526-1571
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.