
COURSE CREDITS & HOURS
14 AMA PRA Category 1 Credits™14 ACPE Credits
14.0 Contact Hours
COURSE FEES
Attendees | Registration Fee |
---|---|
(Cruise Pricing is Additional and Listed Separately) | |
Physicians, Psychologists, Psychiatrists, Dentists, Pharmacists, Healthcare Executives, and Faculty Seeking up to 14 CE Credits / CE Contact Hours |
$895.00 |
Physician Assistants, Nurse Practitioners, CRNAs, Chiropractors, Physical/Rehab/Occupational/etc. Therapists, and other Non-Physician healthcare providers Seeking up to 14 CE Credits / CE Contact Hours |
$695.00 |
Nurses, Nursing Home / Home Healthcare Practitioner, Residents*, Current students*, and former students* of Dr. Chandra or Dr. Stroube *proof/verification required Seeking up to 14 CE Credits / CE Contact Hours |
$495.00 |
Non-CE Earning: Faculty / Corporate Members to participate in the Academic Conference and can attend CE Sessions, but will not recieve CE Credit | $295.00 |
Non-CE Earning: Students / Guests to participate in the Academic Conference and can also attend CE sessions, but will not recieve CE Credit | $195.00 |
TARGET AUDIENCE
PROGRAM PURPOSE
Day | Activity | Time |
---|---|---|
Monday, May 20th | Face-to-Face Session | 9:00a - 12:00p |
Assignment Completion Time | 4 Hours (Self-Paced) | |
Friday, May 24th | Face-to-Face Sessions (CE Sessions) | 9:00a - 12:00p |
Intl. Conf. Presentations (Non-CE earning but open to all registrants) |
2:00p - 5:00p (As Needed) |
Pre-Conference Activity
- At least FOUR hours worth of Pre-Conference study materials, including cases and assignments, will be sent to all pre-registered CE attendees prior to the start of the event and at least TWO weeks prior to the cruise departure date.
- Cases/Assignments provided prior to face-to-face lectures will be discussed in class on Day 1 and/or Day 2 of CE sessions
Pre-Conference Self-Study topics (slides)
"Social Sciences, Marketing Research Techniques, and Business Strategies to Improving Patient Care"- The basics of a patient satisfaction survey
- The 5W&H of understanding the patient and associated environmental issues
- The role of patient and caregiver satisfaction surveys
- Situations requiring quick survey research: valuing internal vs. external surveyors
- Survey research design, organizing, overseeing, reporting, and understanding
- Types of data collection techniques
- Inclusion and exclusion criteria
- Writing good survey questions: A critical look at a variety of different questions
- Understanding the report and determining strategies for patient care improvement
- Ethical issues pertaining to patient/caregiver satisfaction surveys
The Workplace Environment and its Impact on Patient Care
- Impact of inter-personnel conflict on patient care
- Correlation between conflict situations and organizational complexity
- Factors that trigger conflict
- Conflict between different types of personnel:
- Physician-Physician
- Physician-Nurse
- Nurse-Nurse
- Department-Department
- Professional disparagement and its impact on patients and care delivery
- Case study, role-playing exercise, and discussion
- Professional and Unprofessional Behavior - Expectations of Professionalism from:
- Healthcare personnel perspective
- Patient perspective
- Family/Guardian/Caregiver Perspective
- Discrimination
- Workplace
- Patient
- Case Study and Discussion
- Ethical dimensions of appropriate communication by medical office staff
- Value, Issues, and Challenges
- Types of communication
- Non-verbal communication
- Impact on patient and caregiver and their subsequent relationships with health professions
- Cautions & Precautions
- Case Study, Role Playing Excursion, and Discussion
Ethical Principles and Moral Philosophies; Ethical Issues Pertaining to Patient Confidentiality & Consent
ETHICAL ISSUES 1: Patient confidentiality and consent- Potential Compromising situations where patient confidentiality can unintentionally be breached:
- In healthcare institutions/settings
- By health and non-health personnel
- In other social settings
- Examples and interactive cases
- Differentiation between types of consent AND assessing consent issues for an about different clients - minors, adults, and elderly
- Case studies and role-playing exercise
- Conflict of interest
- Whistleblower
- Impaired healthcare provider
- Case study and discussion
Managing Technological Impact on Patient Care
- Ethical challenges due to the increasing interference of technology in patient care and patient data maintenance
- Cell phones - unauthorized photography and texting
- Personal Computers and Tablet PCs - Researching and postings
- Case study and discussion related to unethical behaviors pertaining to utilizing cell phones and computers by health professionals
- The 5-W&H of patient data access
- Situations of unauthorized patient data access
- Case studies and discussion
Final Thoughts and Discussion
IMPORTANT INFORMATION
Register your interest and receive a full quote at 800-422-0711 (US/Can) or direct/int'l tel: +1-727-526-1571 or register online.
Conference Sessions generally take place on days at sea (as itinerary allows), giving you plenty of time to enjoy your meals, evenings and ports of call with your companion, family and friends.