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1.727.526.1571

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Mon-Fri 8:30am-6:00pm EST
Sat 10:00am-2:00pm EST

Continuing Education, Inc.
University at Sea
5700 4th St. N.
St Petersburg, Florida 33703
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Stress Free - Our Cruise Conferences provide a unique, relaxing learning environment.
Family Friendly - Our cruises are fun for the entire family. You will never run out of things to do!

Negotiating and Mediating Healthcare Disputes

7-Night Southern Caribbean Cruise
Round-trip San Juan, Puerto Rico
November 16, 2024 - 23, 2024
<em> Celebrity Summit</em>
Celebrity Summit

COURSE CREDITS & HOURS

10 Credits are live, and 2 are pre-cruise

COURSE FEES

$895.00 for Physicians, Psychiatrists, Pharmacists, & Attorneys
$750.00 for Physician Assistants & Nurse Practitioners
$495.00 for Nurses, Students & Others

TARGET AUDIENCE

Physicians, Physician Assistants, Nurses, Nurse Practitioners, Pharmacists, Psychologists, Social Workers

PROGRAM PURPOSE

  1. Introduction to Health Care Conflicts
  2. Methods of Dispute Resolution in Healthcare
  3. Negotiation Strategies in Healthcare
  4. Basic mediation Techniques in Healthcare
  5. Mediation of Provider Patient Complaints
  6. Mediation of Medical Ethics Complaints
  7. Mediation and Negotiation Strategies to Resolve Other Healthcare Conflicts

IMPORTANT INFORMATION

PLEASE NOTE: To attend the conference or participate in conference events, participants, their families, and guests must book their cruise within the CEI meeting group through Continuing Education, Inc. This ensures our company can provide conference services and complimentary social amenities to all meeting participants and their guests. Thank you for your cooperation.

Register your interest and receive a full quote at 800-422-0711 (US/Can) or direct/int'l tel: +1-727-526-1571 or register online.

Conference Sessions generally take place on days at sea (as itinerary allows), giving you plenty of time to enjoy your meals, evenings and ports of call with your companion, family and friends.
BIAS FREE CME - No Commercial Support was provided for this CME activity.

Faculty

Gregory Firestone, PhD

Gregory Firestone, PhD

Affiliate Associate Professor, University of South Florida (USF) College of Public Health; President of My Florida Mediator; Previously served on the faculty of the USF Department of Psychiatry and Behavioral Medicine; Previous Director of the University of South Florida Conflict Resolution Collaborative for 22 years.

Gregory Firestone served on standing alternative dispute resolution committees of the Florida Supreme Court for more than two decades (including seven years as Vice Chair of the Court's Alternative Dispute Resolution Rules and Policy Committee) and as Official Observer (on behalf of the Association for Conflict Resolution and the Academy of Family Mediators) to the National Conference of Commissioners on Uniform State Laws Uniform Mediation Act Drafting Committee.
Dr. Firestone is a psychologist, mediator, mediation trainer and dispute resolution system consultant and has maintained a private mediation practice since 1984. Gregory Firestone is a practicing 1) Florida Supreme Court certified Appellate, Circuit Court, Dependency, and Family Mediator, 2) Association for Conflict Resolution (ACR) Advanced Practitioner, and 3) Diplomate Member of the Florida Academy of Professional Mediator.
Dr. Firestone has lectured and published widely in the field of mediation including a recent article he co-authored on mandatory pre-suit medical malpractice mediation and is co-author of Mediation Works: Make it Work for You, a mediation orientation video produced by the Florida Supreme Court Dispute Resolution Center.

Accreditation

 Joint Accreditation

In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

 

Accreditation Council for Continuing Medical Education

Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 12 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

 

Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).

US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.

 

ANCC

Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 12 contact hours.
Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.

Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 CreditsTM as needed.  Pharmacology credits are identified on individual activities.

ROYAL COLLEGE MOC

 

Royal College of Physicians and Surgeons of Canada:
Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME’s “CME in Support of MOC” program in Section 3 of the Royal College’s MOC Program.

College of Family Physicians of Canada

 

College of Family Physicians of Canada (CFPC)
The College of Family Physicians of Canada (CFPC) has a reciprocal credit reporting agreement with the American Academy of Family Physicians (AAFP). Prescribed credits can be claimed as the equivalent number of certified credits, and Elective credits can be claimed as the equivalent number of non-certified credits.

Members of the CFPC may claim up to 50 credits per five-year cycle from Physician's Recognition Award (PRA) Category 1 credits. Any additional credits are eligible as non-certified credits.

Accreditation Council for Pharmacy Education


Credit Designation for Pharmacists: This knowledge-based activity is approved for 12 hours of pharmacy continuing education credit.

Accreditation: Continuing Education, Inc. is approved by the American Psychological Association to sponsor continuing education for psychologists. Continuing Education, Inc. maintains responsibility for this program and its content.

Designation: As an organization approved by the American Psychological Association, Continuing Education, Inc. is offering this activity for a maximum of 12 hours of continuing education credit. Each psychologist should claim only those hours of credit that he/she actually spent in the educational activity.

 

As a Jointly Accredited Organization, Continuing Education, Inc. is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 12 Clinical continuing education credits.

Does not apply to the following states/provinces: New Jersey, New York, Yukon Territories.

ITINERARY

DATE PORT OF CALL ARRIVE DEPART
Sat Nov 16 San Juan, Puerto Rico
- 8:30 pm
Sun Nov 17 Philipsburg, St. Maarten
9:00 am 6:00 pm
Mon Nov 18 St. John's, Antigua
8:00 am 6:00 pm
Tue Nov 19 Castries, St. Lucia
8:00 am 6:00 pm
Wed Nov 20 Bridgetown, Barbados
8:00 am 6:00 pm
Thu Nov 21 Roseau, Dominica
8:00 am 6:00 pm
Fri Nov 22 *At Sea - Cruising
- -
Sat Nov 23 San Juan, Puerto Rico
6:00 am -
*Tentative course schedule, actual class times may differ.

PORTS OF CALL

San Juan, Puerto Rico - The vibrant capital of Puerto Rico, San Juan offers something for every traveler — world-famous beaches with crystal clear waters, incredible cuisine, rugged natural beauty and a rich history that goes back 500 years. With its ancient fortresses and colorful colonial-era buildings, San Juan makes it easy to feel as though you’ve slipped into the past. Life moves at a slower pace along the sunny cobblestone streets of Old San Juan, and salsa beats seem to waft perpetually from open windows. If you’re craving a hike, head to El Yunque National Forest. And if you’re more in the mood to unwind, set your sights on the beautiful shores of Isla Verde or El Condado. Mealtime is also an adventure, with so many delicious options to try — from mofongo and pastelon to chillo frito and alcapurrias. Pair every bite with a piña colada — Puerto Rico’s national drink.

Philipsburg, St. Maarten - The capital of the Dutch side of St. Maarten is the town of Philipsburg, though St. Maarten is an island with two distinct sides. To the north is the French side, whose capital is Marigot, while Philipsburg sits on the southern part of the island. When exploring on cruises that go to St. Maarten, it’s important to visit both sides to understand their customs and heritage.

You’ll quickly be charmed by all sides of the island. Of course, this Caribbean island is best known for its beaches, like Maho Beach or Great Bay Beach, one of the area’s best snorkeling spots. Sample local seafood or rum during your time in port, which have become symbols of St. Maarten life. There’s just enough to fill the day here, especially if you hop between the French and Dutch beaches.

St. John's, Antigua - Saint John's is the capital of the island nation of Antigua and Barbuda. Located in northwestern Antigua, this is a cove of the Caribbean Sea, a major exporter of sugar, rum, cotton, handicrafts, fiber-made items, ceramics and fabrics. The city is also a tourist destination. St. John's skyline, capital and major city in Antigua and Barbuda, is mastered by the baroque magnificence of the St. John's Cathedral's dome and steeple.

Castries, St. Lucia - Watch natives fashion boats from gum trees, write postcards in a Creole cafe. Shop for black coral carvings and exquisite silk-screened fabrics.

Bridgetown, Barbados - An island some say is more British than Britain. Here, cricket is the national sport and afternoon tea goes without saying. But Barbados is true blue Caribbean as well, with classic sand beaches, and wild monkeys in the jungle.

Roseau, Dominica - Ecotourists love Dominica's waterfalls, lakes, freshwater swamps and hiking trails. Roseau's brightly painted buildings recall an earlier time in the Caribbean. The 40-acre botanical gardens were founded in 1891 as an annex to London's famous Kew Gardens.

At Sea - Cruising - Cruising

Celebrity Summit

PLEASE NOTE: To attend the conference or participate in conference events, participants, their families, and guests must book their cruise within the CEI meeting group through Continuing Education, Inc. This ensures our company can provide conference services and complimentary social amenities to all meeting participants and their guests. Thank you for your cooperation.

Register your interest and receive a full quote at 800-422-0711 (US/Can) or direct/int'l tel: +1-727-526-1571 or by registering online.
STATEROOM DETAILS
PRICING PER PERSON

Prices below are for the full cruise including meals and evening entertainment

Balcony

Concierge Class Stateroom, C2 Concierge Class Stateroom (C2)
Concierge Class Staterooms are more spacious veranda staterooms which include additional services and amenities. You’ll enjoy personalized concierge service, priority check-in, priority debarkation, restaurant seating time preferences, daily delivery of afternoon savories, and more! King bed that can be converted into two twin beds. 204 sq ft with 42 sq ft veranda. 

$1,784.00
per person

Price above includes Wifi, Drinks Package and Gratuities.

Call: 800-422-0711
and we'll find the best value for you.
Veranda Stateroom, V2 Veranda Stateroom (V2)
Indoor and outdoor space come together to create your private sanctuary at sea. Relax in your personal seating area and enjoy amenities that contribute to your modern luxury experience. Your personal veranda lets you greet the day, enjoy fresh sea breezes, and soak in breathtaking sunsets. King bed that can be converted into two Twin beds. 175 sq ft with 38 sq ft balcony. 

$1,649.00
per person

Price above includes Wifi, Drinks Package and Gratuities.

Call: 800-422-0711
and we'll find the best value for you.
Prime AquaClass Stateroom, A1 Balcony Prime AquaClass Stateroom (A1)
Prime AquaClass Staterooms are spacious, centrally-located veranda staterooms which include luxurious wellness-oriented services and amenities. You’ll enjoy access to an exclusive restaurant (Blu), unlimited access to the Persian Garden spa lounge, a personal spa concierge, daily delivery of flavored tea, and more! King bed that can be converted into two twin beds. 194 sq ft with 54 sq ft veranda.
Call
800-422-0711
for Pricing
AquaClass Stateroom, A2 Balcony AquaClass Stateroom (A2)
AquaClass Staterooms are more spacious veranda staterooms which include luxurious wellness-oriented services and amenities. You’ll enjoy access to an exclusive restaurant (Blu), unlimited access to the Persian Garden spa lounge, a personal spa concierge, daily delivery of flavored tea, and more! King bed that can be converted into two twin beds. 194 sq ft with 54 sq ft veranda.
Call
800-422-0711
for Pricing
Prime Concierge Class Stateroom, C1 Balcony Prime Concierge Class Stateroom (C1)
Prime Concierge Class Staterooms are spacious, centrally located veranda staterooms which include additional services and amenities. You’ll enjoy personalized concierge service, priority check-in, priority debarkation, restaurant seating time preferences, daily delivery of afternoon savories, and more! King bed that can be converted into two twin beds. 204 sq ft with 42 sq ft veranda.
Call
800-422-0711
for Pricing
Deluxe Veranda Stateroom, DV Balcony Deluxe Veranda Stateroom (DV)
Indoor and outdoor space come together to create your private sanctuary at sea. Relax in your personal seating area and enjoy amenities that contribute to your modern luxury experience. Your personal veranda lets you greet the day, enjoy fresh sea breezes, and soak in breathtaking sunsets. King bed that can be converted into two twin beds. 175 sq ft with 44+ sq ft balcony.
Call
800-422-0711
for Pricing
Sunset Veranda Stateroom, SV Balcony Sunset Veranda Stateroom (SV)
Sunset Veranda Staterooms are spacious staterooms located in the aft of the ship, each with its own private veranda to enjoy the beautiful sunsets. King bed that can be converted into two Twin beds. 209 sq ft with 42 sq ft veranda.
Call
800-422-0711
for Pricing
Ultra Deluxe Concierge Class Stateroom, UC Balcony Ultra Deluxe Concierge Class Stateroom (UC)
Ultra Deluxe Concierge Class Staterooms are extra spacious veranda staterooms which include additional services and amenities. You’ll enjoy personalized concierge service, priority check-in, priority debarkation, restaurant seating time preferences, daily delivery of afternoon savories, and more! King bed that can be converted into two twin beds. 204 sq ft with 88 sq ft veranda.
Call
800-422-0711
for Pricing
Ultra Deluxe Veranda Stateroom, UV Balcony Ultra Deluxe Veranda Stateroom (UV)
Ultra Deluxe Veranda Staterooms are spacious staterooms located in the aft of the ship, each with its own extra-large private veranda to enjoy the beautiful sunsets. King bed that can be converted into two Twin beds. 296 sq ft with 210 sq ft veranda.
Call
800-422-0711
for Pricing
Prime Veranda Stateroom, V1 Balcony Prime Veranda Stateroom (V1)
Prime Veranda Staterooms are in the most desirable locations on the ship (Higher decks and more centrally located). Indoor and outdoor space come together to create your private sanctuary at sea. Relax in your personal seating area and enjoy amenities that contribute to your modern luxury experience. Your personal veranda lets you greet the day, enjoy fresh sea breezes, and soak in breathtaking sunsets. King bed that can be converted into two Twin beds. 175 sq ft with 38 sq ft balcony.
Call
800-422-0711
for Pricing

Outside

Oceanview Stateroom, O2 Oceanview Stateroom (O2)
Experience expansive ocean views directly from your room, ensuring every journey is as pleasing inside your room as outside it. Bask in the natural light, relax in your personal seating area, and enjoy amenities tailored for your comfort and convenience. King bed that can be converted into two twin beds. 171 sq ft. 

$1,244.00
per person

Price above includes Wifi, Drinks Package and Gratuities.

Call: 800-422-0711
and we'll find the best value for you.
Deluxe Oceanview Stateroom, DO Outside Deluxe Oceanview Stateroom (DO)
Deluxe Oceanview Staterooms are more spacious staterooms located on higher decks. Experience expansive ocean views directly from your room, ensuring every journey is as pleasing inside your room as outside it. Bask in the natural light, relax in your personal seating area, and enjoy amenities tailored for your comfort and convenience. King bed that can be converted into two twin beds. 170+ sq ft.

NOTE: Some Deluxe Oceanview Staterooms are located at the front of the ship and may not be exactly as pictured.
Call
800-422-0711
for Pricing
Prime Oceanview Stateroom, O1 Outside Prime Oceanview Stateroom (O1)
Prime Oceanview Staterooms are located in more desirable locations on the ship.Experience expansive ocean views directly from your room, ensuring every journey is as pleasing inside your room as outside it. Bask in the natural light, relax in your personal seating area, and enjoy amenities tailored for your comfort and convenience. King bed that can be converted into two twin beds. 171 sq ft.
Call
800-422-0711
for Pricing

Inside

Inside Stateroom, I2 Inside Stateroom (I2)
Discover a haven of tranquility on your cruise. This cozy retreat is designed to maximize space and comfort, offering you a serene escape to rest and recharge. Thoughtful amenities ensure your journey is as comfortable as it is memorable. Two twin beds that can be converted into a king bed. 170 sq ft. 

$1,199.00
per person

Price above includes Wifi, Drinks Package and Gratuities.

Call: 800-422-0711
and we'll find the best value for you.
Prime Inside Stateroom, I1 Inside Prime Inside Stateroom (I1)
Prime Inside Staterooms are located on higher decks on the ship. Discover a haven of tranquility on your cruise. This cozy retreat is designed to maximize space and comfort, offering you a serene escape to rest and recharge. Thoughtful amenities ensure your journey is as comfortable as it is memorable. Two twin beds that can be converted into a king bed. 170 sq ft.
Call
800-422-0711
for Pricing

Port Charges, Taxes & Fees $99.17 per person.
Deposit $250.00 per person

Cruise pricing is presented per person, based double occupancy of the stateroom, per standard industry practice. Pricing presented above is listed accordingly to allow easy comparison for the stateroom categories displayed. Our agents always provide 'total cost' pricing disclosing all particulars before you make any commitment.

3rd/4th in Stateroom - Please call to secure the best possible pricing

COMPETITIVE PRICING PROMISE: We will match any price currently offered by the cruise line; this promise includes their short-term, promotional rates. As a value-added organizer of meetings at sea, however, we do not seek to compete with 'cruise discounters,' 'travel clubs,' or 'distressed inventory' sales operations.
PRICING SUBJECT TO CHANGE: Although subject to change at any time until held with a deposit or full payment, listed prices generally remain available up to about 90 days before sailing; at that time they convert to typically higher, market rates. Market Rates offered directly by the cruise line and quoted by our agents are also subject to change at any time prior to depositing on your stateroom. Those rates are capacity and revenue controlled and can be withdrawn without notice.
CANCELLATION PENALTY POLICY WILL APPLY: We recommend Travel Insurance to protect your investment from unexpected, late cancellations.
Cruise Cancellation Policy:Late Cancellation policies vary by cruise line, itinerary and length of cruise. When reserving your stateroom, please congirm the policy applicable to this cruise with one of our agents.
Course Fee Cancellation Policy: 30+ days before sailing date - 75% Refund ; 7-29 days before sailing date - 50% Refund; Less than 7 days before sailing date - No Refund
FUEL SUPPLEMENT: During periods of unusual oil price volatility, cruiselines may implement a fuel surcharge at any time prior to sailing.

Chubb Travel Protection Overview

Please note, this insurance protection is available to the residents of the United States only,
that coverage limits are per person and that limits can vary by State.

Standard Plan Benefits Travel Basics Travel Essentials Travel Choice
Trip Cancellation 100% of Trip Costs
($100,000 maximum)
100% of Trip Costs
($100,000 maximum)
100% of Trip Costs
($100,000 maximum)
Trip Interruption 100% of Trip Costs
($100,000 maximum)
150% of Trip Costs
($150,000 maximum)
150% of Trip Costs
($150,000 maximum)
Trip Interruption - Return Air Only $500 $750 $1,000
Trip Delay $500 ($100 per day) $750 ($150 per day) $1,000 ($200 per day)
Missed Connection NA $250 $500
Baggage & Personal Effects $750 ($50 deductible) $1,000 $2,500
Baggage Delay $200 $300 $500
Accident & Sickness Medical Expense* $15,000 ($50 deductible) $25,000 $50,000
Emergency Evacuation & Repatriation of Remains $150,000 $500,000 $1,000,000
Accidental Death & Dismemberment NA $10,000 $50,000
Assistance Services Included Included Included
Additional Benefits (if purchased within 15 days of Initial Trip Payment; Day 1 is the date the Intial Trip Payment is made)
Pre-Existing Medical Condition Exclusion Waiver Included Included Included
Trip Cancellation/ Interruption due to Financial Default Included Included Included
Accident Sickness Medical Expense Excess Coverage Primary Coverage Primary Coverage
Baggage & Personal Effects Excess Coverage Excess Coverage Primary Coverage
Flight Accident $25,000 $50,000 NA
Missed Connection NA Additional $250 Included in base plan
Optional Benefits (if selected byt the Applicant and required premium is paid)
Medical Coverage Upgrade Included in base plan Included in base plan Additional $50,000
including Emergency Evacuation* Additional $150,000 Additional $500,000 Included in base plan
Car Rental Collision Coverage $35,000 ($250 Deductible) $35,000 ($250 Deductible) $35,000 ($250 Deductible)
Flight Accident Amount selected up to $500,000 Amount selected up to $500,000 NA
*Coverage, pricing and availability may vary by state
*Additional Benefits change not available for CA, CO, KS, MN, MO, MT, NH, NY, PA, TX or WA residents at this time.


1966

after you cruise

Condado Vanderbilt Hotel

1055 Ashford Ave, San Juan, 00907, Puerto Rico

San Juan’s Premier Luxury Beachfront Resort


A monument to classic Spanish Revival architecture, this historic landmark is widely regarded as one of the Caribbean's finest resorts. Since opening its doors in 1919, Condado Vanderbilt has been the destination of choice for generations of heads of state, captains of industry and Hollywood royalty – creating a rarefied atmosphere of sophistication, elegance and grace.

Hotel Rumbao, a Tribute Portfolio Hotel

100 Brumbaugh Street, San Juan, Puerto Rico, 00901

The Newly Upgraded Historic Heart of Old San Juan


Previously known as the Sheraton Old San Juan Hotel, the Hotel Rumbao San Juan is situated in the heart of historic and romantic old San Juan. The property is ideally located on the waterfront, just a few moments from the docking point of grand cruise ships and just steps away from world-class shopping, dining and entertainment. A myriad of restaurants, art galleries, museums and upscale stores will suit any taste. Plus, the Hotel Rumbao is only six miles from the International Airport; so you can spend your time relaxing, not traveling. Guests here will enjoy a unique combination of modern comforts and old-world charms.

DREAMCATCHER by DW

2009 Cll España, San Juan, 00911, Puerto Rico

A Design-Forward Boutique Hotel


Nestled in Ocean Park’s charming beach neighborhood, DREAMCATCHER is a multi-award winning full-service boutique hotel just a block from the beach and ten minutes by car to historic Old San Juan. Each of the hotel’s 19 suites are unique and thoughtfully designed to be both relaxed and reenergizing. Guests also have the opportunity to delight in the dappled light of a plant-strewn private courtyard, go snorkeling off Escambron beach, unwind with an in-room massage, chase hidden waterfalls with a local guide, and end the day with yoga under the stars.

Contact Our Travel Agents to Book Now.

800.422.0711 Click to Email
Questions?
Call us at 800.422.0711 (US & Canada)
Or +1-727-526-1571
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.