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Pain Management, Palliative Medicine, and End-of-Life Care, including Related Topics in Neurology

7-Night CocoCay and Bahamas Cruise
Round-trip Cape Liberty, NJ (New York, NY)
February 16 - 23, 2025

This conference has already sailed, but that doesn't mean you have to miss the boat! Click here to see our complete schedule of upcoming programs.

Royal Caribbean's <em>Odyssey of the Seas</em>
Royal Caribbean's Odyssey of the Seas

COURSE CREDITS & HOURS

16 AMA PRA Category 1 Credits™
16 ACPE Credits
16.0 Contact Hours
16 (part II) MOC points in medical knowledge in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program
16 CE Credits for Psychologists
16 ASWB ACE Credits

COURSE FEES

$995.00 for Physicians, Psychiatrists, Pharmacists, & Attorneys
$795.00 for Physician Assistants & Nurse Practitioners
$595.00 for Nurses, Students & Others

TARGET AUDIENCE

Physicians, Physician Assistants, Nurses, Nurse Practitioners, Pharmacists, Psychologists, Social Workers

PROGRAM PURPOSE

Topics
  1. Palliative Care Overview: History, Range of focus and Relation to Hospice Care
    • To discover the roots of palliative medicine, its impact on traditional practice models and the relation/definition between palliative and hospice care
  2. Advanced Care Directives
    • To define the history/legalities of advanced care directives.
    • To differentiate the various formats and techniques to advance end of life discussions.
    • To examine the controversies in ACD such as surgical thirty day rules.
  3. Pain Management and Palliative Care: Pharmaceutical review and a Review of the Issues of the Opioid Crisis
    • To illustrate treatment options for critical and end of life medical conditions.
    • To examine the roots and solutions of the opioid crisis particularly as related to palliative and hospice care.
  4. COPD, CHF and ESRD in Palliative Care
    • To utilize palliative medicine skills in the planning/treatment of these common chronic conditions.
  5. Patient Driven Voluntary Cessation of Hydration and Nutrition
    • To identify the phenomena of patient's elective decision in non acutely mortal situations to terminate their lives through active decision.
    • To examine the practitioners role/obligations in such a situation
  6. End of Life Symptomology and Management
    • To summarize the common EOL symptoms.
    • To demonstrate pharmaceutical and behavioral management of these conditions.
  7. Reimbursement and Coverage Strategies
    • To examine the CMS rules of remuneration for non palliative/hospice providers in palliative/hospice patients
  8. Mental State - delirium, MCI and dementia
  9. Can the Patient Hear Me? - awareness, unresponsiveness and coma
  10. Stroke - follow-up and prognosis
  11. Gap Analysis - quality approach to practice improvement
  12. Multiple Sclerosis and Parkinson's in Palliative Care
  13. Brain Death - what is it and diagnosis
  14. The Plan for Monday - changes for ease of practice and improvement in care

IMPORTANT INFORMATION

PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
BIAS FREE CME - No Commercial Support was provided for this CME activity.

Faculty

Charles S. Mills, MD, FACP, FAAHPM, HMDBC

Charles S. Mills, MD, FACP, FAAHPM, HMDBC

Assistant Professor of Medicine, University of Massachusetts Medical School, Worcester, MA
Medical Director, Palliative and Hospice Medicine, Elliot Health System, Manchester, NH
Medical Director, Manchester VNA and VNA of Southern NH Hospice
Medical Director, Inspiris/Optum Care of United Health, Massachusetts
Fellow, American College of Physicians
Fellow, American Academy of Hospice and Palliative Medicine

Dr Mills is a board certified internist and palliative care specialist with over 35 years of medical experience and practice. He practiced for many years both clinically and with administrative positions at the former Fallon Clinic/Fallon Community Health System. It was here that he built a strong interest in and knowledge of the impact of health care systems and economics on the delivery of care. In these various rolls, he became a strong advocate for physician education to assist the evolution of the care models necessary for success in the developing health care market.

Dr Mills's extensive work in geriatrics in his clinical practice led to his growth in palliative and hospice medicine. Taking on a medical directorship at a local hospice, he gained practical knowledge of this field and went on to complete additional study in this area leading to his successful completion of board certification in 2008. 

He is a zealous proponent of interactive learning processes and enjoys leading/mentoring invigorated medical education forums. He has lectured and taught broadly at both a community/ lay level, medical school level , residency/fellow level and at attending level of audience

Joel M. Kaufman, MD, FAAN

Joel M. Kaufman, MD, FAAN

Clinical Professor of Neurology
Warren Alpert Medical School of Brown University and Department of Neurology
Rhode Island Hospital, Providence, RI.

Dr. Joel M. Kaufman is Clinical Professor of Neurology at the Warren Alpert Medical School of Brown University and a member of the Department of Neurology at Rhode Island Hospital, where he is the Medical Director of the Neurology Resident Teaching Clinic. 

Dr. Kaufman graduated from Boston University, majoring in mathematics, and from Boston University School of Medicine. He completed his medical internship at Presbyterian Hospital at Pacific Medical Center in San Francisco (now California Pacific Medical Center) and his Neurology residency at Boston City Hospital (now Boston Medical Center). He then joined Fallon Clinic (now Reliant Medical Group) in Worcester, Massachusetts. From 1988 through 1996 he was Medical Director of Fallon Community Health Plan. From 1997 to early 2014 he was Executive Director of the Lifespan/Physicians Professional Services Organization.

Dr. Kaufman is a Fellow of the American Academy of Neurology and active with the Academy, currently chairing the Payment Alternatives Team. He is also serving or has served on many other professional boards and committees.

Dr. Kaufman's interests include physician advocacy, quality improvement in medical practice, provide-payer interaction, and clinical teaching.

Accreditation

 Joint Accreditation

In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

 

Accreditation Council for Continuing Medical Education

Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 16 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

AOA

Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).

US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.

 

ANCC

Credit Designation for Nurses:  Continuiung Education, Inc. designates this continuing nursing education activity for 16 contact hours.
Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.

Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 Credits TM as needed.   Pharmacology credits are identified on individual activities.

ROYAL COLLEGE MOC

 

Royal College of Physicians and Surgeons of Canada:
Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME’s “CME in Support of MOC” program in Section 3 of the Royal College’s MOC Program.

ROYAL COLLEGE MOC

 

College of Family Physicians of Canada (CFPC)
The College of Family Physicians of Canada (CFPC) has a reciprocal credit reporting agreement with the American Academy of Family Physicians (AAFP). Prescribed credits can be claimed as the equivalent number of certified credits, and Elective credits can be claimed as the equivalent number of non-certified credits.

Members of the CFPC may claim up to 50 credits per five-year cycle from Physician's Recognition Award (PRA) Category 1 credits. Any additional credits are eligible as non-certified credits.

Accreditation Council for Pharmacy Education


Credit Designation for Pharmacists: This knowledge-based activity is approved for 16 hours of pharmacy continuing education credit.

(part II) MOC points in medical knowledge in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program Logo

Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 16 (part II) MOC points in medical knowledge in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.

Accreditation Logo

Credit Designation for Psychologists: Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibly for the content of the programs.

 

 

 

Accreditation Logo Credit Designation for Social Workers:  As a Jointly Accredited Organization, Continuing Education, Inc is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 16 Clinical continuing education credits.

Does not apply to the following states/provinces: New Jersey, New York, Yukon Territories.

ITINERARY

DATE PORT OF CALL ARRIVE DEPART
Sun Feb 16 Cape Liberty, NJ (New York, NY) - 3:00 pm
Mon Feb 17 At Sea - Cruising
Meeting 8:00AM - 12:00PM, 1:00PM - 3:00PM*
- -
Tue Feb 18 Orlando (Port Canaveral), Florida 11:59 am 8:00 pm
Wed Feb 19 Coco Cay, Bahamas 9:00 am 5:00 pm
Thu Feb 20 Nassau, Bahamas 8:00 am 5:00 pm
Fri Feb 21 At Sea - Cruising
Meeting 8:00AM - 12:00PM, 1:00PM - 3:00PM*
- -
Sat Feb 22 At Sea - Cruising
Meeting 8:00AM - 12:00PM*
- -
Sun Feb 23 Cape Liberty, NJ (New York, NY) 6:00 am -
*Tentative course schedule, actual class times may differ.
Cruise Itinerary Map

PORTS OF CALL

Cape Liberty, NJ (New York, NY)

Your cruise documents will say Cape Liberty, New Jersey, but let's be perfectly honest: the true destination here is New York City. Sailing from this port without dedicating a few days to the city that never sleeps is like visiting a grand library and only reading the table of contents. As your travel advisors, we consider a pre- or post-cruise stay in Manhattan not just an option, but an essential part of the experience. It transforms your vacation from a wonderful sea voyage into an unforgettable land-and-sea journey.

Think of your cruise as the main event and a New York stay as the perfect overture or grand finale. The key is planning, and that begins with the simple logistics of getting from your ship in New Jersey into the heart of Manhattan. A ride-share or pre-booked car service is the most direct route, typically a 30-45 minute journey outside of peak traffic, offering your first thrilling glimpses of the skyline. For those flying in, the port’s proximity to Newark Liberty International Airport (EWR) is a significant convenience, making the transition from air to land seamless.

**Crafting Your New York Itinerary: A Two- or Three-Day Primer**

With a city this vast, the goal isn't to see everything, but to experience the best of it at a pace that energizes rather than exhausts. We recommend focusing on one or two neighborhoods per day.

**Day 1: The Iconic Core & Theatrical Heights**

Start in Midtown, the city’s vibrant, beating heart. This is where you’ll find the landmarks of your imagination. Begin at Rockefeller Center; we prefer the Top of the Rock observation deck over the Empire State Building for its staggered viewing platforms and unparalleled views *of* the Empire State Building itself. From there, it’s a short walk to the magnificent St. Patrick's Cathedral and the architectural splendor of Grand Central Terminal—be sure to look up at the celestial ceiling.

Yes, you must see Times Square, but our advice is to treat it like a force of nature: witness its dazzling, chaotic energy for fifteen minutes, then strategically retreat. As evening approaches, the Theater District comes alive. A pre-theater dinner in Hell’s Kitchen offers a world of culinary options, from authentic Thai to rustic Italian, just steps from Broadway. Securing tickets to a show in advance is always wise, but for the spontaneous, the TKTS booth in Times Square offers same-day discounts. Seeing a Broadway production is a quintessential New York experience that never fails to deliver.

**Day 2: History, Remembrance, and Neighborhood Charm**

Head downtown to immerse yourself in the city’s history. The 9/11 Memorial & Museum is a profoundly moving and essential experience. We strongly advise booking timed-entry tickets online well in advance. The quiet reverence of the memorial pools, set in the footprints of the Twin Towers, is a powerful moment of reflection. Nearby, One World Observatory provides a breathtaking, panoramic perspective of the city and its waterways.

From there, explore the Financial District’s narrow streets, walking past the New York Stock Exchange and Trinity Church. Then, shift gears by wandering into the West Village. This is a different New York entirely—a charming labyrinth of brownstones, leafy streets, and unique boutiques. Sit by the fountain in Washington Square Park, watch the chess players, and soak in the neighborhood’s bohemian spirit. For dinner, the Village offers an abundance of intimate, high-quality restaurants perfect for recounting the day's discoveries.

**Day 3: Art, Nature, and a Bridge with a View**

Dedicate your final day to the intersection of culture and nature. Head to the Upper East Side’s Museum Mile. The Metropolitan Museum of Art is a world unto itself; our strategy is to pick two or three exhibits that genuinely interest you—perhaps the Egyptian Temple of Dendur or the European Paintings—and explore them deeply rather than attempting a marathon. For modern art lovers, the Guggenheim’s iconic spiral building is as much a masterpiece as the collection within.

In the afternoon, escape into the curated wilderness of Central Park. Rent a rowboat on The Lake, stroll through the literary walk at The Mall, or find a quiet bench in the Shakespeare Garden. The park is the city’s collective backyard, a perfect place to decompress. For a truly memorable final act, take the subway to Brooklyn. Walk back towards Manhattan across the Brooklyn Bridge as the sun begins to set. The view of the skyline lighting up is, without exaggeration, one of the greatest cityscapes in the world and the perfect image to carry with you as you begin or end your cruise.

By investing a few days, you’re not just adding a city to your trip; you’re giving yourself the gift of context, culture, and energy that will enrich your entire vacation. It’s the savvy way to travel, and it ensures you get the absolute most out of your well-deserved time away.

At Sea - Cruising

Orlando (Port Canaveral), Florida

Let's be direct: Port Canaveral itself is a working port, not a destination you explore on foot. Its true value is as a gateway to some of Central Florida’s most iconic, and distinctly different, attractions. The decision you make here will define your day.

The most compelling and convenient choice is the Kennedy Space Center Visitor Complex, located just minutes away. This is not a simple museum; it's a world-class tribute to human ingenuity. Standing beneath the colossal Saturn V rocket, the most powerful ever built, is a genuinely humbling experience. The Space Shuttle Atlantis exhibit is equally profound, offering an up-close look at the legendary orbiter. For anyone with even a passing interest in science or history, this is an essential, full-day experience that is unique to this specific port.

Of course, Orlando's theme parks loom large, about a 45- to 60-minute drive inland. A day trip is certainly feasible, but it requires precise planning. You’ll need to choose one park—be it a dive into the magic of Disney or the thrills of Universal—and accept that you'll be on a tight schedule. It’s a fantastic option if a specific park is a must-do, but be prepared for a long, high-energy day with significant travel time.

For a more relaxed alternative, embrace the local 'Space Coast' culture. Nearby Cocoa Beach offers a classic Florida beach town vibe, complete with the iconic Ron Jon Surf Shop. For nature lovers, a guided kayak tour through the Banana River or Merritt Island National Wildlife Refuge can reveal manatees and diverse birdlife, offering a peaceful counterpoint to the region's high-tech attractions.

Coco Cay, Bahamas

Let's be clear: Coco Cay is not a port for cultural immersion; it's a private island meticulously engineered for a perfect day of sun and fun. Think of it as a high-end water park and beach club rolled into one, accessible right off the ship. The island is divided into distinct zones, from the high-energy Thrill Waterpark with its impressive slides to the sprawling Oasis Lagoon, one of the largest freshwater pools in the Caribbean.

For those seeking relaxation, several white-sand beaches offer a classic tropical escape. If you're looking for a more exclusive, serene experience, the Coco Beach Club provides a quieter atmosphere with an infinity pool and overwater cabanas, available for an additional fee. While you won't find local markets or historical sites here, Coco Cay delivers exactly what it promises: a seamless, high-quality day of resort-style leisure and aquatic adventure.

Nassau, Bahamas

Nassau is a bustling hub, and your best day here requires a plan to navigate beyond the immediate, often-crowded port area. While it has its share of tourist traps, genuine Bahamian character is well within reach for those who know where to look.

For a dose of history, a short walk leads to the Queen's Staircase, a remarkable 66-step passage carved from solid limestone by enslaved people in the 18th century. It ascends to Fort Fincastle, which offers commanding views of the island. For a more refined local taste, the John Watling's Distillery on the historic Buena Vista Estate offers tours and tastings in a setting far removed from the downtown hustle.

If a classic beach day is your priority, we advise looking beyond the nearest options. A taxi to the quieter sands of Cable Beach or, for a more curated experience, a day pass to one of the major resorts on Paradise Island will provide the tranquil, turquoise-water escape you envision. These passes grant access to pristine private beaches and high-quality amenities, turning a potentially hectic port day into a truly relaxing one.

For the most authentic local flavor, take a taxi to Arawak Cay (known as 'The Fish Fry'). This is where Bahamians go for fresh conch salad, fried snapper, and a vibrant, casual atmosphere. It’s a world away from the port-side buffets and offers a true taste of the islands.

Royal Caribbean's Odyssey of the Seas

PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!

Request a Quote online or by voice at 800-422-0711 (US/Can) or direct/int'l tel: +1-727-526-1571.
STATEROOM DETAILS
PRICING PER PERSON

Prices below are for the full cruise including meals and evening entertainment

Suite/Deluxe

Junior Suite with Balcony, J4 Junior Suite with Balcony (J4)
Junior Suite Two twin beds that convert to a Royal King bed. One double sofa bed. Bedroom area and sitting area with sofa. One bathroom with tub.
Stateroom: 301 sq. ft. Balcony: 81 sq. ft. 
Call: 800-422-0711
and we'll find the best value for you.
Grand Suite - 1 Bedroom, GS Suite/Deluxe Grand Suite - 1 Bedroom (GS)
1 Bedroom Two twin beds that convert to a Royal King bed. One double sofa bed. Living room with sitting area and writing desk. Private balcony with seating area and private dining. One bathroom with tub and two sinks (access from living room and bedroom). 

Stateroom: 388 sq. ft. Balcony: 109 sq. ft.
Call
800-422-0711
for Pricing

Balcony

 Oceanview with Balcony, 4D Oceanview with Balcony (4D)
Two twin beds that convert to a Royal King bed.
198 sq. ft. with 55 sq. ft. balcony 
Call: 800-422-0711
and we'll find the best value for you.
 Oceanview with Balcony, 2D Oceanview with Balcony (2D)
Two twin beds that convert to a Royal King bed.
198 sq. ft. with 55 sq. ft. balcony 
Call: 800-422-0711
and we'll find the best value for you.
Obstructed Oceanview with Balcony, 1E Balcony Obstructed Oceanview with Balcony (1E)
Two twin beds that convert to a Royal King bed.
Obstructed ocean view
Size Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
Call
800-422-0711
for Pricing
 Oceanview with Balcony, 7D Balcony Oceanview with Balcony (7D)
Two twin beds that convert to a Royal King bed.
One double sofa bed
Size Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
Call
800-422-0711
for Pricing
 Oceanview with Balcony, 8D Balcony Oceanview with Balcony (8D)
Two twin beds that convert to a Royal King bed.
Size Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
Call
800-422-0711
for Pricing
 Spa Oceanview with Balcony, S4 Balcony Spa Oceanview with Balcony (S4)

Your Spa Stateroom is your private retreat for relaxing and recharging.  From a range of calming in-room amenities to upgrated features like lush bath products, luxurious bedding and more; every detail is focused toward your relaxation and well-being. 
Included with the Spa Staterooms:

  • Priority when booking spa treatments
  • Upgraded carpet & balcony cushioned balcony furniture
  • Upgraded mattress and pillows
  • Upgraded jetted shower head
  • Upgraded toiletries
  • Welcome gift of fresh fruit on embarkation day
  • Refreshments delivered daily
    • Water, coffee & tea
  • King-size down feather pillows
  • Cozy slippers and luxurious robes
  • Bluetooth speaker
  • Succulents
  • Tranquil artwork
Call
800-422-0711
for Pricing

Outside

Oceanview Stateroom, 2N Oceanview Stateroom (2N)
Two twin beds that convert to Royal King, full bathroom and sitting area with sofa.
Stateroom: 119 sq. ft. 
Call: 800-422-0711
and we'll find the best value for you.
Oceanview Stateroom, 1N Outside Oceanview Stateroom (1N)
Two twin beds that convert to Royal King, full bathroom and sitting area with sofa.
Stateroom: 119 sq. ft.
Call
800-422-0711
for Pricing
Spacious Oceanview Stateroom, 3M Outside Spacious Oceanview Stateroom (3M)
Two twin beds that convert to Royal King, full bathroom and sitting area with sofa.
Stateroom: 187sq. ft.
Call
800-422-0711
for Pricing
Spacious Oceanview Stateroom, 4M Outside Spacious Oceanview Stateroom (4M)
Two twin beds that convert to Royal King, full bathroom and sitting area with sofa.
Stateroom: 187sq. ft.
Call
800-422-0711
for Pricing

Because this program is sailing soon, full payment of the fare is due at time of booking.

3rd/4th in Stateroom - Please call to secure the best possible pricing

Cruise pricing is presented per person, based double occupancy of the stateroom, following industry practice. Pricing presented above is listed accordingly to allow easy comparison for the stateroom categories displayed. Our agents always provide 'total cost' pricing disclosing all particulars before you make any commitment.

COMPETITIVE PRICING PROMISE: We will match any price currently offered by the cruise line; this promise includes their short-term, promotional rates. As a value-added organizer of meetings at sea, however, we do not seek to compete with 'cruise discounters,' 'travel clubs,' or 'distressed inventory' sales operations.
PRICING SUBJECT TO CHANGE: Fares displayed above are subject to availabilty and to change until reserved with a deposit or full payment. While the fares listed can sell out (i.e. are "subject to availability"), they generally remain available until 90 days before sailing, at which time they convert to typically higher, market rates. Market Rates offered directly by the cruise line and quoted by our agents are also subject to availability and to change at any time prior to depositing on your stateroom. Those rates are capacity and revenue controlled and can be withdrawn without notice.
CANCELLATION PENALTY POLICY WILL APPLY: We recommend Travel Insurance to protect your investment from unexpected, late cancellations.
Cruise Cancellation Policy:Late Cancellation policies vary by cruise line, itinerary and length of cruise. When reserving your stateroom, please congirm the policy applicable to this cruise with one of our agents.
Course Fee Cancellation Policy: 30+ days before sailing date - 75% Refund ; 7-29 days before sailing date - 50% Refund; Less than 7 days before sailing date - No Refund
FUEL SUPPLEMENT: During periods of unusual oil price volatility, cruiselines may implement a fuel surcharge at any time prior to sailing.

Protect Your Trip with Allianz Travel Insurance

Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.

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Why Protect your Trip?

Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.

Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:

  • Cancelling your trip after unexpectedly becoming too sick to travel
  • Taking care of a sick or injured traveling companion
  • Having to end your trip early due to a family emergency
  • Dealing with a flight delay or cancellation
  • Needing to buy personal items if your luggage is lost or stolen
  • Missing your cruise departure after a covered flight delay

You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.

What Can Travel Insurance Help Protect?

Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.

TRIP CANCELLATION

Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:

  • A doctor says you or a traveling companion is too sick to fly
  • Your parent or child requires hospitalization
  • You need to attend the birth of a family member’s child
  • You have a traffic accident (not breakdown) on the way to the airport
  • A storm shuts down your airport for 24 hours or more

TRIP INTERRUPTION

Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:

  • You have a covered illness or injury and a doctor says you must return home
  • A family member has a qualifying injury and needs your care
  • A covered emergency, like a fire or flood, makes your home uninhabitable

TRAVEL DELAY

If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.

EMERGENCY MEDICAL AND DENTAL CARE

Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:

  • You slip and break your ankle while sightseeing
  • You get food poisoning while sampling the local cuisine
  • You lose a filling and need immediate dental treatment*

*A sublimit and maximum apply for this benefit. Check your plan documents for details.

EMERGENCY MEDICAL TRANSPORTATION

Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.

BAGGAGE LOSS, DAMAGE, or THEFT

Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.

BAGGAGE DELAY

Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).

CHANGE FEE

Reimburses fees if you need to change your flight itinerary due to a covered reason.

24-HOUR ASSISTANCE

Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:

  • Medical triage with referrals to local prescreened medical providers
  • Ongoing medical monitoring
  • Payment guarantee
  • Emergency medical transportation

Additional services for travel-related emergencies can help with:

  • Missed connecting flights
  • Lost/stolen travel documents
  • Pre-trip information
  • Prescription replacements
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Our Promise to You

When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.

Need Help Along the Way?

Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.

Contact Allianz Global Assistance

Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)

File or Track a Claim

It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.

File a Claim

If you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.

Update Your Plan

If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.

Manage My Plan

About Allianz Global Assistance

Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.

Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.

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Before and After your cruise

Four Seasons Hotel New York Downtown

27 Barclay St, New York, NY 10007

A Lower Manhattan Icon

Diverse, inspiring and vibrant – where art meets architecture in the heart of TriBeCa, Four Seasons Hotel New York Downtown is steps away from the city’s most authentic neighborhoods. Come and discover a new kind of urban chic; whether you choose to rejuvenate in the globally inspired Spa with a heated indoor pool, or dine at CUT by renowned celebrity chef Wolfgang Puck.

https://www.fourseasons.com/newyorkdowntown/

Crowne Plaza HY36 Midtown Manhattan

320 W 36th St., New York, NY 10018

Modern Hospitality in Midtown Manhattan

The staff at the Crowne Plaza Midtown Manhattan is committed to providing a legendarily personable guest experience unlike any other in hospitality today. They take immense pride in ensuring your experience with them in the greatest city in the world is an unforgettable one. The hotel’s state of the art amenities include spa-like showers, spacious bathroom and guest rooms which are amongst the largest per square footage in Manhattan paired with a heavenly sleep experience, a best in class workout studio and much more.

https://www.ihg.com/crowneplaza/hotels/us/en/new-york/nycpc/hoteldetail

Hampton Inn Brooklyn/Downtown

125 Flatbush Ave Ext, Brooklyn, NY 11201

Home in the Heart of Downtown Brooklyn

Enjoy urban comfort and a warm welcome when you stay at Hampton Inn Brooklyn/Downtown. Conveniently located in the bustling heart of Brooklyn, at the foot of the Manhattan Bridge, this stylish Brooklyn hotel is three blocks from the Metro Tech Center and just a few subway stops from City Hall, Tribeca, and Manhattan's Financial District. WiFi and breakfast are both complementary.

https://www.hilton.com/en/hotels/nycbohx-hampton-brooklyn-downtown/

Hotel Mimosa

79 Division St, New York, NY 10002

Chinatown Chic

Step away from the hustle and bustle of New York City into a clean, quiet room. Hotel Mimosa’s key feature is their exquisite personal service, represented in the hotel’s name. The Spanish word Mimosa means “pampered loved one”, a special family member. This hotel makes for the perfect resting place between adventures in Chinatown and the rest of the Big Apple.

https://www.hotelmimosany.com/

Residence Inn by Marriott New York JFK Airport

142-30 135th Ave, Queens, NY 11436

Soar Into Comfort

This hotel is extremely conveniently located near John F. Kennedy International Airport, making it a perfect option for resting up after your flight and before your cruise. With extensive room options and amenities, the Residence Inn by Marriott is well suited to accommodate just about any traveler.

https://www.marriott.com/en-us/hotels/nycrj-residence-inn-new-york-jfk-airport/overview/

Element Harrison - Newark

399 Somerset St, Harrison, NJ 07029

Easy Comfort Near Newark’s Airport

Conveniently located 5 miles from Newark Liberty Airport, a rejuvenating travel experience awaits guests visiting Element Harrison Newark. Intuitively designed with the needs of the modern traveler in mind, this hotel features sleek apartment-style accommodations. Enjoy an array of smart amenities, including pristine kitchenettes, serene rainfall showers and complimentary high-speed Wi-Fi.

https://www.marriott.com/en-us/hotels/ewrel-element-harrison-newark/overview/

Before and After your cruise

Things To Do in New York (Cape Liberty)

The United States’ biggest and best city is just seven miles from Cape Liberty. New York can be a bit intimidating for first-timers, so here are a few activity options to get you started in the Big Apple:

Questions?
Call us at 800.422.0711 (US & Canada)
Or +1-727-526-1571
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

Contact Our Travel Agents to Book Now.

800.422.0711 Email Us
Program last modified: August 17, 2025