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University at Sea™
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Updates in Infectious Diseases and Sports Medicine

7-Night Southern Caribbean Cruise
Round-trip San Juan, Puerto Rico
June 29 - July 06, 2025

This conference has already sailed, but that doesn't mean you have to miss the boat! Click here to see our complete schedule of upcoming programs.

Royal Caribbean's <em>Rhapsody of the Seas</em>
Royal Caribbean's Rhapsody of the Seas

COURSE CREDITS & HOURS

14 AMA PRA Category 1 Credits™
14 ACPE Credits
14.0 Contact Hours

COURSE FEES

$995.00 for Physicians, Psychiatrists, Pharmacists, & Attorneys
$795.00 for Physician Assistants & Nurse Practitioners
$595.00 for Nurses, Students & Others

TARGET AUDIENCE

Physicians, Physician Assistants, Nurses, Nurse Practitioners, Pharmacists

PROGRAM PURPOSE

  1. Human Microbiome in Health and Disease
    • Gain increased appreciation for the critical role of our microbiome in determining health and well being and reversing human diseases
  2. Telemedicine Infectious Disease Care in Rural and Underserved Areas
    • Gain increased awareness of the convenience, efficacy and availability of specialty telemedicine to provide timely patient care
  3. Over-The-Counter Remedies or Prevention for Infections - Which Ones Help?
    • Gain increased awareness of which supplements have documented clinical benefit in treating or preventing infections and which ones are of questionable or no clinical benefit
  4. Top 10 Questions I Am Asked by Colleagues as an Infectious Disease Physician
    • Improved utilization of ID consultations to enhance patient care and outcomes
  5. Long COVID
    • Describe risk factors, symptoms and prognosis for long-term complications after COVID-19 infection
  6. mRNA Vaccines: How Are They Made? How Do They Work?
    • Describe the history of mRNA vaccines, how they differ from previous vaccine products, and the role they play in combatting COVID and other infectious and non-infectious diseases
  7. Regional Mycoses (Valley Fever, Histoplasmosis, Blastomycosis) - Location, Location, Location
    • Gain increased comfort in describing where these fungal infections occur, and how to recognize and treat them
  8. Oral Antibiotic Options For Bone and Joint Infections - Changing Paradigm
    • Be familiar with options for oral antibiotics to manage appropriately selected patients with bone and joint infections and discuss limitations of this approach and the importance of biofilms in treatment failures
  9. Examination and treatment of common shoulder conditions
    • Introduce, discuss, and demonstrate a layered approach to the examination of the shoulder
  10. Evaluation and treatment of low back pain
    • Describe common conditions associated with low back pain and appropriate treatments
  11. Examination and treatment of common knee conditions
    • Demonstrate an approach to the examination of the knee and describe common knee conditions
  12. Performance enhancing drugs
    • Discuss and understand the most common performance enhancing substances and their effect on athletic performance
  13. Common pediatric injuries
    • Discuss the evaluation and examination of common pediatric musculoskeletal injuries and overuse injuries
  14. Concussion management
    • Discuss the requirements of the current evaluation of concussion and the return to sport guidelines
  15. Sports Dermatology and infectious diseases
    • Recognize, treat and provide sports clearance for athletes presenting with common dermatological conditions

IMPORTANT INFORMATION

PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
BIAS FREE CME - No Commercial Support was provided for this CME activity.

Faculty

Carlos R. Rodriguez, MD, FAAFP, CAQSM

Carlos R. Rodriguez, MD, FAAFP, CAQSM

Director of Family and Internal Medicine at Evara Health
Program Director Evara Health Family Medicine Residency
Assistant Professor, Department of Family Medicine Nova Southeastern University Khiram Patel College of Medicine

Dr. Carlos R.Rodriguez, MD, FAAFP Dr. Rodriguez is the Director of Family and Internal Medicine at EVARA Health Systems in Clearwater, Florida and the Program Director of Evara Health Family Medicine Residency. He is the former Program Director of the Sports Medicine Fellowship and Assistant Director to the Family Residency Program at Bayfront Health Saint Petersburg. He served as Assistant Medical Director of the sports medicine program at Johns Hopkins All Children's Hospital.

Dr. Rodriguez received his B.A. in Biology from Harvard University in 1989. He completed his medical degree at the Rosalind Franklin University of Health Sciences/The Chicago Medical School in North Chicago, IL in 1993. Following medical school Dr. Rodriguez completed a General Surgery Internship at Eastern Virginia Medical School in Norfolk, VA. He then joined the United States Navy where he served as General Medical Officer from 1994 to 1997. After completing his active duty commitment he remained in the United States Naval Reserve until 2002 when he was Honorably Discharged.

Dr. Rodriguez completed the Family Medicine Residency Program at The Medical Center of Central Georgia/Mercer University School of Medicine in 2001 where he served as Chief Resident during his final year and received the Resident Teacher Award. Subsequently, he completed a fellowship in Sports Medicine at Bayfront Medical Center. After finishing the fellowship program, Dr. Rodriguez remained in the Tampa Bay area in private practice and later joined Community Health Centers of Pinellas where he served as Director of the Family Medicine Department before becoming fellowship director.

Dr. Rodriguez has served as a team physician for many of our local sports. These activities include the Tampa Bay Rays, Eckerd College and University of South Florida sports, St. Anthony's Triathlon, St. Petersburg Parrots (Hockey), Seminole High School, Indian Rocks Christian School, St. Petersburg Pelicans (Rugby) and the Tampa Bay Storm. He provided medical care to the United States Women's Gymnastics team in 2018 and the Tachi Palace World Strongest Man competition in 2019. He is also a licensed professional ringside physician and provides medical coverage for professional boxing and mixed martial arts in Florida.
Dr. Rodriguez has published sports medicine articles in FP Essentials, Florida Family Physician and ACSMs Health and Fitness Journals. He is a former editorial member of the AAFP's FP Essentials. He is faculty for University at Sea providing sports and family medicine CME courses.

Dr. Rodriguez is a diplomate of the American Board of Family Medicine and holds a Certificate of Added Qualifications in Sports Medicine. He is a fellow of the American Academy of Family Physicians, a member of the Florida Academy of Family Physicians, the American Medical Society of Sports Medicine, the Pinellas County Medical Association, and the Association of Ringside Physicians.

Kevin T. Stephan, MD, FACP

Kevin T. Stephan, MD, FACP

Vice President of Medical Affairs
nodSpecialists
Phoenix, AZ

Dr. Stephan is a board-certified Infectious Disease physician with many years of clinical experience.  He currently serves as Vice President, nodSpecialists, a telemedicine-based Infectious Disease practice headquartered in Phoenix, AZ where he sees patients live and via virtual video visits throughout the western United States.

Prior to this, he served as Chief of Medical Specialties and Chief of Infectious Disease for St. Mary’s Medical Center in Duluth, MN, where he was voted top doctor in Infectious Disease by Duluth Superior Magazine, and won top recognition for patient care ranking in the top 10% nationally with a 5-star rating of Infectious Disease physicians over multiple years as assessed by PRC research.

Dr. Stephan had a 23-year career in the United States military, serving in multiple roles as a physician, researcher, and educator, including running the HIV program for the United States Air Force in San Antonio, TX.  He deployed after 9/11/2001 and also participated in humanitarian operations and relief in Africa and Central America.
What Participants Are Saying:
Overall, it was an excellent meeting. I look forward to attending more in the future.

Accreditation

Joint Accreditation

In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

 

Accreditation Council for Continuing Medical Education

Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 14 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).

 

ANCC

Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 14 contact hours.
Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.

Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 CreditsTM as needed.  Pharmacology credits are identified on individual activities.

 

ROYAL COLLEGE MOC

Royal College of Physicians and Surgeons of Canada:
Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME’s “CME in Support of MOC” program in Section 3 of the Royal College’s MOC Program.

 

Accreditation Council for Pharmacy Education

Credit Designation for Pharmacists: This knowledge-based activity is approved for 14 hours of pharmacy continuing education credit.

ITINERARY

DATE PORT OF CALL ARRIVE DEPART
Sun Jun 29 San Juan, Puerto Rico - 8:00 pm
Mon Jun 30 St. Croix, U.S. Virgin Islands 8:00 am 6:00 pm
Tue Jul 01 At Sea - Cruising
Lectures 8:00 AM - 12:00 PM, 1:00 PM - 4:00 PM* 		- -
Wed Jul 02 Oranjestad, Aruba 8:00 am 9:00 pm
Thu Jul 03 Kralendijk (Bonaire), Antilles 8:00 am 6:00 pm
Fri Jul 04 Willemstad, Curacao 8:00 am 8:00 pm
Sat Jul 05 At Sea - Cruising
Lectures 8:00 AM - 12:00 PM, 1:00 PM - 4:00 PM* 		- -
Sun Jul 06 San Juan, Puerto Rico 7:00 am -
*Tentative course schedule, actual class times may differ.
Cruise Itinerary Map

PORTS OF CALL

San Juan, Puerto Rico

San Juan is one of the most rewarding and historically significant ports in the Caribbean, and its greatest asset is proximity. Your ship docks at the edge of Old San Juan, a 500-year-old walled city that is a destination in its own right. Forget the organized bus tours; this is a port best explored on foot.

Step off the ship and you are immediately immersed in the atmosphere of blue cobblestone streets and pastel-hued colonial architecture. Your primary objective should be exploring the two massive Spanish citadels that bookend the old city. Start with Castillo San Cristóbal, the largest Spanish fort in the Americas, then enjoy the scenic one-mile walk along the city wall to the iconic Castillo San Felipe del Morro, which has guarded the harbor entrance for centuries. The scale and preservation of these UNESCO World Heritage sites are genuinely impressive.

Beyond the forts, the joy of San Juan is in the wandering. Discover shaded plazas, artisan shops on Calle del Cristo, and the famous Fortaleza Street. For a taste of authentic Puerto Rican cuisine, find a local spot for *mofongo* (a savory dish of mashed plantains) or enjoy a classic piña colada at Barrachina, one of the bars that claims to have invented it. While the famous beaches of Condado and Isla Verde are an option, they require a taxi and can consume valuable time. For a port day, the tangible history, vibrant culture, and culinary delights within the city walls offer a more than fulfilling experience.

St. Croix, U.S. Virgin Islands

At Sea - Cruising

Oranjestad, Aruba

Aruba presents a unique Caribbean landscape, trading lush jungle for an arid, desert-like beauty of cacti, rock formations, and its iconic, wind-swept divi-divi trees. The cruise port docks directly in the capital, Oranjestad, a clean and walkable city defined by its brightly colored Dutch colonial architecture. A complimentary open-air trolley makes a convenient loop through the main downtown area, which is filled with high-end retailers and local boutiques.

While the city is charming, Aruba’s primary draw is its magnificent coastline. A short taxi or bus ride north of the port reveals two of the Caribbean’s most celebrated beaches. Eagle Beach is a vast expanse of pristine white sand, consistently ranked among the world's best, offering a more tranquil atmosphere. Adjacent Palm Beach is livelier, lined with resorts, beach bars, and a full spectrum of water sports.

For those seeking an alternative to the beach, the island’s interior offers a compelling look at its rugged terrain. A visit to Arikok National Park showcases a dramatic coastline and caves with ancient Arawak petroglyphs. Closer to the port, the Casibari Rock Formations provide an easily accessible opportunity to climb among massive tonalite boulders for panoramic island views. Aruba offers a polished and safe environment, balancing world-class beach relaxation with accessible and distinctive natural scenery.

Kralendijk (Bonaire), Antilles

Bonaire's identity is inextricably linked to the sea. The entire coastline is a protected national marine park, a pioneering effort in conservation that has preserved one of the Caribbean's most vibrant underwater ecosystems. This makes world-class snorkeling and diving remarkably accessible, often just steps from the shore. The main town, Kralendijk, is a clean, quiet, and walkable port. Its main street, Kaya Grandi, is lined with colorful Dutch-Caribbean architecture housing boutiques and galleries, while waterfront cafes offer a tranquil spot to watch sailboats in the bay.

While the town is pleasant, the island's true allure lies in its natural state. A short taxi ride can take you to a nearby beach for an easy snorkel, or to the southern tip to see the striking contrast of white salt pans, blue water, and the iconic pink flamingos of the Pekelmeer Sanctuary. Bonaire is not a destination for high-energy thrills or extensive historical sites; it is a place to slow down and immerse yourself in a pristine natural environment. It offers a genuine, low-key Caribbean experience for those who appreciate the beauty of the world beneath the waves.

Willemstad, Curacao

Willemstad is not just another Caribbean port; its historic core is a designated UNESCO World Heritage site, offering a cultural depth that rewards exploration. The city is bisected by St. Anna Bay, and the two sides, Punda and Otrobanda, are connected by the iconic Queen Emma Pontoon Bridge. Walking across this floating bridge as it swings open for passing ships is a quintessential Willemstad experience.

Punda is home to the famous Handelskade, the waterfront row of brightly colored, 18th-century Dutch colonial buildings that form the island's signature image. Its gridded streets are filled with shops, galleries, and cafes, along with the Mikvé Israel-Emanuel Synagogue, the oldest continuously operating synagogue in the Americas. Across the bay, Otrobanda (“the other side”) offers a more residential feel with a maze of winding alleys. It is also the location of the Kura Hulanda Museum, a powerful and essential institution that chronicles the transatlantic slave trade and its profound impact on the region.

While the city itself is the main attraction, Curacao’s renowned beaches require transportation. A taxi or pre-arranged tour is necessary to reach them. For a full-service beach club atmosphere, Mambo Beach is a popular choice. For more natural beauty, the island's west coast (Westpunt) features stunning coves like Kenepa Grandi and Cas Abao, known for their turquoise water and dramatic cliffs. A visit to the Curacao Liqueur Distillery offers a brief, flavorful diversion for a taste of the island's famous spirit.

Royal Caribbean's Rhapsody of the Seas

PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!

Request a Quote online or by voice at 800-422-0711 (US/Can) or direct/int'l tel: +1-727-526-1571.
COMPETITIVE PRICING PROMISE: We Will Match or Beat the Cruise Line’s Fares and Promotional Offers. * Prices displayed below cover the entire cruise and include meals,
nightly entertainment, resort features and all taxes.
STATEROOM DETAILS
PRICING PER PERSON

Suite/Deluxe

Junior Suite with Balcony, J4 Junior Suite with Balcony (J4)
Two twin beds that convert to Royal King, private balcony, sitting area with sofa bed and private bathroom with tub. Stateroom: 241 sq. ft. Balcony: 64 sq. ft. 
Call: 800-422-0711
and we'll find the best value for you.
Grand Suite - 1 Bedroom, GS Suite/Deluxe Grand Suite - 1 Bedroom (GS)
Marble entry. Room has two twin beds that convert to Royal King, private balcony, sitting area and private bathroom with tub. Stateroom: 355 sq. ft. Balcony: 104 sq. ft.
Call
800-422-0711
for Pricing
Grand Suite - 2 Bedrooms, GT Suite/Deluxe Grand Suite - 2 Bedrooms (GT)
Two bedrooms with two twin beds that convert to Royal King, two bathrooms (one with shower, one with bathtub), living area with double sofa bed and two Pullman beds, and a private balcony. Stateroom: 509 sq. ft. Balcony: 59 sq. ft.
Call
800-422-0711
for Pricing
Junior Suite with Balcony, J3 Suite/Deluxe Junior Suite with Balcony (J3)
Two twin beds that convert to Royal King, private balcony, sitting area with sofa bed and private bathroom with tub. Stateroom: 241 sq. ft. Balcony: 64 sq. ft.
Call
800-422-0711
for Pricing
Owner's Suite - 1 Bedroom, OS Suite/Deluxe Owner's Suite - 1 Bedroom (OS)
Marble entry with door bell. Queen-size bed, bathroom with tub. Separate living area with a queen-size sofa bed. Stateroom: 523 sq. ft. Balcony: 104 sq. ft.
Call
800-422-0711
for Pricing
Royal Suite - 1 Bedroom, RS Suite/Deluxe Royal Suite - 1 Bedroom (RS)
Grand entrance with doorbell. Bedroom with king-size bed, and private bathroom with whirlpool tub, private balcony, living room with queen-size sofa bed and baby grand piano. Stateroom: 1,326 sq. ft. Balcony: 110 sq. ft.
Call
800-422-0711
for Pricing
Oceanview Suite (no balcony), VO Suite/Deluxe Oceanview Suite (no balcony) (VO)
Two bedrooms with two twin beds that convert to Royal King. Two bathrooms, one with tub, living area with double sofa and second bedroom with 2 Pullman beds. Stateroom: 535 sq. ft.
Call
800-422-0711
for Pricing

Outside

Attending conference-Oceanview Stateroom, 2N Attending conference-Oceanview Stateroom (2N)
Two twin beds that convert to Royal King and private bathroom. Stateroom: 154 sq. ft. 
Call: 800-422-0711
and we'll find the best value for you.
Oceanview Stateroom , 4N Oceanview Stateroom (4N)
Two twin beds that convert to Royal King and private bathroom. Stateroom: 255 sq. ft. 
Call: 800-422-0711
and we'll find the best value for you.
Spouse/partner Not Attending Conference: Oceanview Stateroom, (2N) Outside Spouse/partner Not Attending Conference: Oceanview Stateroom ((2N))
Two twin beds that convert to Royal King and private bathroom. Stateroom: 154 sq. ft.
Call
800-422-0711
for Pricing
Ultra Spacious Oceanview, 1K Outside Ultra Spacious Oceanview (1K)
Two sets of two twin beds that convert to Royal King, sitting area with sofa bed, separate area with bunk beds and a private bathroom with shower. Stateroom: 246 sq. ft.
Call
800-422-0711
for Pricing
Spacious Oceanview, 1M Outside Spacious Oceanview (1M)
Two twin beds that convert to Royal King, sitting area with sofa, vanity area and a private bathroom. Oversized window provides extended view. Stateroom: 193 sq. ft.
Call
800-422-0711
for Pricing
Oceanview Stateroom, 1N Outside Oceanview Stateroom (1N)
Two twin beds that convert to Royal King and private bathroom. Stateroom: 154 sq. ft.
Call
800-422-0711
for Pricing
Oceanview Stateroom, 3N Outside Oceanview Stateroom (3N)
Two twin beds that convert to Royal King and private bathroom. Stateroom: 154 sq. ft.
Call
800-422-0711
for Pricing
Oceanview Stateroom, 6N Outside Oceanview Stateroom (6N)
Two twin beds that convert to Royal King and private bathroom. Stateroom: 154 sq. ft.
Call
800-422-0711
for Pricing

Inside

Interior Stateroom, 4V Interior Stateroom (4V)
Two twin beds that convert to Royal King and private bathroom. Stateroom: 146 sq. ft. 
Call: 800-422-0711
and we'll find the best value for you.
Interior Stateroom, -6V Inside Interior Stateroom (-6V)
Two twin beds that convert to Royal King and private bathroom.

Stateroom: 146 sq. ft.
Call
800-422-0711
for Pricing
Inside Spouse/partner Not Attending conference: Interior Stateroom ((6V))
Call
800-422-0711
for Pricing
Interior Stateroom, 1V Inside Interior Stateroom (1V)
Two twin beds that convert to Royal King and private bathroom. Stateroom: 146 sq. ft.
Call
800-422-0711
for Pricing
Interior Stateroom, 2V Inside Interior Stateroom (2V)
Two twin beds that convert to Royal King and private bathroom. Stateroom: 146 sq. ft.
Call
800-422-0711
for Pricing
Interior Stateroom, 3V Inside Interior Stateroom (3V)
Two twin beds that convert to Royal King and private bathroom. Stateroom: 146 sq. ft.
Call
800-422-0711
for Pricing
Attending conference -Interior-Single Occupancy, 6V Inside Attending conference -Interior-Single Occupancy (6V)
Two twin beds that convert to Royal King and private bathroom. Stateroom: 146 sq. ft.
 
Call
800-422-0711
for Pricing

Because this program is sailing soon, full payment of the fare is due at time of booking.

3rd/4th in Stateroom - Please call to secure the best possible pricing

Cruise pricing is presented per person, based double occupancy of the stateroom, following industry practice. Pricing presented above is listed accordingly to allow easy comparison for the stateroom categories displayed. Our agents always provide 'total cost' pricing disclosing all particulars before you make any commitment.

COMPETITIVE PRICING PROMISE: We will match any price currently offered by the cruise line; this promise includes their short-term, promotional rates. As a value-added organizer of meetings at sea, however, we do not seek to compete with 'cruise discounters,' 'travel clubs,' or 'distressed inventory' sales operations.
PRICING SUBJECT TO CHANGE: Fares displayed above are subject to availabilty and to change until reserved with a deposit or full payment. While the fares listed can sell out (i.e. are "subject to availability"), they generally remain available until 90 days before sailing, at which time they convert to typically higher, market rates. Market Rates offered directly by the cruise line and quoted by our agents are also subject to availability and to change at any time prior to depositing on your stateroom. Those rates are capacity and revenue controlled and can be withdrawn without notice.
CANCELLATION PENALTY POLICY WILL APPLY: We recommend Travel Insurance to protect your investment from unexpected, late cancellations.
Cruise Cancellation Policy:Late Cancellation policies vary by cruise line, itinerary and length of cruise. When reserving your stateroom, please congirm the policy applicable to this cruise with one of our agents.
Course Fee Cancellation Policy: 30+ days before sailing date - 75% Refund ; 7-29 days before sailing date - 50% Refund; Less than 7 days before sailing date - No Refund
FUEL SUPPLEMENT: During periods of unusual oil price volatility, cruiselines may implement a fuel surcharge at any time prior to sailing.

Protect Your Trip with Allianz Travel Insurance

Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.

For an instant quote:

  1. Simply provide a few short details about your trip
  2. Review the available protection plans
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Why Protect your Trip?

Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.

Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:

  • Cancelling your trip after unexpectedly becoming too sick to travel
  • Taking care of a sick or injured traveling companion
  • Having to end your trip early due to a family emergency
  • Dealing with a flight delay or cancellation
  • Needing to buy personal items if your luggage is lost or stolen
  • Missing your cruise departure after a covered flight delay

You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.

What Can Travel Insurance Help Protect?

Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.

TRIP CANCELLATION

Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:

  • A doctor says you or a traveling companion is too sick to fly
  • Your parent or child requires hospitalization
  • You need to attend the birth of a family member’s child
  • You have a traffic accident (not breakdown) on the way to the airport
  • A storm shuts down your airport for 24 hours or more

TRIP INTERRUPTION

Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:

  • You have a covered illness or injury and a doctor says you must return home
  • A family member has a qualifying injury and needs your care
  • A covered emergency, like a fire or flood, makes your home uninhabitable

TRAVEL DELAY

If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.

EMERGENCY MEDICAL AND DENTAL CARE

Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:

  • You slip and break your ankle while sightseeing
  • You get food poisoning while sampling the local cuisine
  • You lose a filling and need immediate dental treatment*

*A sublimit and maximum apply for this benefit. Check your plan documents for details.

EMERGENCY MEDICAL TRANSPORTATION

Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.

BAGGAGE LOSS, DAMAGE, or THEFT

Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.

BAGGAGE DELAY

Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).

CHANGE FEE

Reimburses fees if you need to change your flight itinerary due to a covered reason.

24-HOUR ASSISTANCE

Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:

  • Medical triage with referrals to local prescreened medical providers
  • Ongoing medical monitoring
  • Payment guarantee
  • Emergency medical transportation

Additional services for travel-related emergencies can help with:

  • Missed connecting flights
  • Lost/stolen travel documents
  • Pre-trip information
  • Prescription replacements
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Our Promise to You

When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.

Need Help Along the Way?

Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.

Contact Allianz Global Assistance

Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)

File or Track a Claim

It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.

File a Claim

If you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.

Update Your Plan

If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.

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About Allianz Global Assistance

Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.

Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.

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2057

Before and After your cruise

Condado Vanderbilt Hotel

1055 Ashford Ave, San Juan, 00907, Puerto Rico

San Juan’s Premier Luxury Beachfront Resort

A monument to classic Spanish Revival architecture, this historic landmark is widely regarded as one of the Caribbean's finest resorts. Since opening its doors in 1919, Condado Vanderbilt has been the destination of choice for generations of heads of state, captains of industry and Hollywood royalty – creating a rarefied atmosphere of sophistication, elegance and grace.

https://www.condadovanderbilt.com/

Hotel Rumbao, a Tribute Portfolio Hotel

100 Brumbaugh Street, San Juan, Puerto Rico, 00901

The Newly Upgraded Historic Heart of Old San Juan

Previously known as the Sheraton Old San Juan Hotel, the Hotel Rumbao San Juan is situated in the heart of historic and romantic old San Juan. The property is ideally located on the waterfront, just a few moments from the docking point of grand cruise ships and just steps away from world-class shopping, dining and entertainment. A myriad of restaurants, art galleries, museums and upscale stores will suit any taste. Plus, the Hotel Rumbao is only six miles from the International Airport; so you can spend your time relaxing, not traveling. Guests here will enjoy a unique combination of modern comforts and old-world charms.

https://www.marriott.com/en-us/hotels/sjutx-hotel-rumbao-a-tribute-portfolio-hotel/overview/

DREAMCATCHER by DW

2009 Cll España, San Juan, 00911, Puerto Rico

A Design-Forward Boutique Hotel

Nestled in Ocean Park’s charming beach neighborhood, DREAMCATCHER is a multi-award winning full-service boutique hotel just a block from the beach and ten minutes by car to historic Old San Juan. Each of the hotel’s 19 suites are unique and thoughtfully designed to be both relaxed and reenergizing. Guests also have the opportunity to delight in the dappled light of a plant-strewn private courtyard, go snorkeling off Escambron beach, unwind with an in-room massage, chase hidden waterfalls with a local guide, and end the day with yoga under the stars.

https://www.dreamerswelcome.com/dreamcatcher

Before and After your cruise

Things To Do in San Juan

Puerto Rico’s capital city offers guests plenty of cultural experiences within the city limits. Adventurous travelers may wish to venture into natural beauty a bit further from port. Whichever group you fall into, we’ve got some experiences that we think you’ll love:

Questions?
Call us at 800.422.0711 (US & Canada)
Or +1-727-526-1571
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

Contact Our Travel Agents to Book Now.

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Program last modified: November 4, 2025