Stress fractures in athletes: Identifying low risk vs. high risk fracture
Ankle sprains and foot, ankle/heel mimics
Spine injuries in athletes: Differentiating the workup and management in young athletes/adults
A systematic approach to assessment of sports shoulder injuries
Initial evaluation and management of sports concussions
Concussion Part II: Post-concussion syndrome and complications
Hand, finger, and wrist injuries in athletes (includes splinting vs. surgical approach)
The evaluation and management of sports knee injuries in young athletes and adults
Blaise Congeni's Topics
Preventing Diagnostic Errors
This talk will focus on methods to prevent taking mental shortcuts that can result in a diagnostic error.
Treating Skin and Soft Tissue Infections
This talk will review appropriate drugs for treating MSSA and MRSA infections.
Treatment of Respiratory Tract Infections
This talk will review the treatment of drug-resistant S. pneumoniae and H. influenzae infections.
Reflections From a 45-Year Career
This session offers advice on where providers can seek guidance throughout their careers, based on reflections from 45 years in the field.
Exanthems
This talk will help providers distinguish between different exanthems common to medical practice.
Vaccine Update for Adults
This session will cover the utilization of new and existing adult vaccines.
Common Pediatric Infections
This talk will outline appropriate approaches to common pediatric infections, such as UTIs and Otitis Media.
Approach to Animal Bites and Infections
Providers will learn to detail appropriate vaccine use and management for patients suffering from animal bites.
IMPORTANT INFORMATION
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
BIAS FREE CME - No Commercial Support was provided for this CME activity.
Faculty
Blaise L Congeni, MD
Professor of Pediatrics
Northeastern Ohio Medical University
Director of the Division of Infectious Diseases
Akron Children's Hospital, Akron, Ohio.
Joseph A. Congeni, M.D. is the emeritus Medical Director of the Sports Medicine Center at Akron Children's Hospital as well as Professor of Pediatrics at Northeast Ohio Medical University (NEOMED), and Clinical Professor of Pediatrics and Sports Medicine at Ohio University College of Osteopathic Medicine. He developed the Primary Care Pediatrics Sports Medicine Fellowship at Akron Children's Hospital, the first of its kind at a pediatric hospital in the U.S. in (1990). He is a (1980) graduate of the University of Notre Dame; and received his medical degree from NEOMED in (1984). Dr. Congeni is currently a team physician for Archbishop Hoban High School since (1988).
He has won many awards including: the OHSAA Respect the Game Award (2004-2005), the Ohio Athletic Trainer's Association’s Team Physician of the Year Award (2008), and Ohio Outstanding Team Physician by the Ohio State Medical Association (2008), Best Doctors in Northeast Ohio (2009-2024), the Dr. Carl Krill Award for humanism and excellence in the field of medicine from the Knights of Columbus (2013), Sports & Exercise Medicine Godfather, Cleveland Clinic (aka Warthog Society) (2017), the American Academy of Pediatrics (AAP) Thomas Shaffer National Award for significant contributions to the field of sports medicine (2018) and was inducted to the Diocese of Cleveland CYO Hall of Fame in (2019). Dr. Congeni was awarded an endowed chair in Sports Medicine by the Scala family through the hospital foundation in 2023. In 2024, he was awarded the distinguished alumni award from the Northeast Ohio Medical University (NEOMED).
He is also a lead author on the American Academy of Pediatrics’ Baseball/Softball Policy Statement issued March 2012. Dr. Congeni’s media events vary from appearing on NBC’s TODAY Show in 2009 to his appearance on a PBS documentary entitled “The Smartest Team” in 2012 and a Sports Illustrated segment in 2014. He also has been appearing on a weekly radio sports medicine segment since 1995. In addition, he has done about 10-15 media appearances and multiple speaking engagements, locally, regionally, and nationally per year. In January of 2024, his publication entitled “Reduced Concussion Symptom Burden in Early Adolescent Athletes Using a Head – Neck Cooling Device,” was published in the Clinical Journal of Sports Medicine. It was a multicenter study with five centers directed out of the Research Institute at Akron Children’s Hospital and he was the principle investigator. Dr. Congeni has involvement in 34 publications through Google Scholar and an H-index of 17. Joe and his wife Karen have six children and ten grandchildren and counting.
Joseph A. Congeni, MD
Professor of Pediatrics, Northeast Ohio Medical University (NEOMED), Rootstown, OH
Clinical Professor of Pediatrics & Sports Medicine,Ohio University College of Osteopathic Medicine, Athens, OH
Medical Director of the Sports Medicine Center, Akron Children's Hospital, Akron, OH
Joseph A. Congeni, M.D. is the Medical Director of the Sports Medicine Center at Akron Children's Hospital as well an Professor of Pediatrics at Northeast Ohio Medical University (NEOMED), and Clinical Professor of Pediatrics and Sports Medicine at Ohio University College of Osteopathic Medicine. He developed the Primary Care Pediatrics Sports Medicine Fellowship at Akron Children's Hospital, the first of its kind at a pediatric hospital in the U.S. in (1990). He is a (1980) graduate of the University of Notre Dame; and received his medical degree from NEOMED in (1984). Dr. Congeni is currently a team physician for the University of Akron and Archbishop Hoban High School since (1988).
He has won many awards including: the OHSAA Respect the Game Award (2004-2005), the Ohio Athletic Trainer's Association’s Team Physician of the Year Award (2008), and Ohio Outstanding Team Physician by the Ohio State Medical Association (2008), Best Doctors in Northeast Ohio (2009-2022), the Dr. Carl Krill Award for humanism and excellence in the field of medicine from the Knights of Columbus (2013),Sports & Exercise Medicine Godfather, Cleveland Clinic (aka Warthog Society) (2017), the American Academy of Pediatrics (AAP) Thomas Shaffer National Award for significant contributions to the field of sports medicine (2018), was inducted to the Diocese of Cleveland CYO Hall of Fame in (2019), NEOMED Distinguished Alumni Award (2024).
He is also a lead author on the American Academy of Pediatrics’ Baseball/Softball Policy Statement issued March 2012. Dr. Congeni’s media events vary from appearing on NBC’s TODAY Show in 2009 to his appearance on a PBS documentary entitled “The Smartest Team” in 2012 and a Sports Illustrated segment in 2014. He also has been appearing on a weekly radio sports medicine segment since 1995. In addition, he does about 10-15 media appearances and 25-35 speaking engagements, locally, regionally, and nationally per year. Joe and his wife Karen have six children.
Accreditation
In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 16 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).
US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.
Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 16 contact hours. Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.
Royal College of Physicians and Surgeons of Canada: Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME’s “CME in Support of MOC” program in Section 3 of the Royal College’s MOC Program.
College of Family Physicians of Canada (CFPC) The College of Family Physicians of Canada (CFPC) has a reciprocal credit reporting agreement with the American Academy of Family Physicians (AAFP). Prescribed credits can be claimed as the equivalent number of certified credits, and Elective credits can be claimed as the equivalent number of non-certified credits.
Members of the CFPC may claim up to 50 credits per five-year cycle from Physician's Recognition Award (PRA) Category 1 credits. Any additional credits are eligible as non-certified credits.
Credit Designation for Pharmacists: This knowledge-based activity is approved for 16 hours of pharmacy continuing education credit.
ITINERARY
DATE
PORT OF CALL
ARRIVE
DEPART
Sun Feb 08
Miami, Florida
-
4:00 pm
Mon Feb 09
Coco Cay, Bahamas
7:00 am
4:00 pm
Tue Feb 10
At Sea - Cruising Lectures 9:00 AM - 12:00 PM, 1:00 PM - 4:00 PM*
-
-
Wed Feb 11
San Juan, Puerto Rico
10:30 am
7:00 pm
Thu Feb 12
Charlotte Amalie, St. Thomas, U.S.V.I.
8:00 am
6:00 am
Fri Feb 13
At Sea - Cruising Lectures 9:00 AM - 12:00 PM, 1:00 PM - 4:00 PM*
-
-
Sat Feb 14
At Sea - Cruising Lectures 8:30 AM - 12:30 PM*
-
-
Sun Feb 15
Miami, Florida
6:00 am
-
*Tentative course schedule, actual class times may differ.
PORTS OF CALL
Miami, Florida
Miami is far more than a convenient departure point; it is a destination in its own right, a vibrant crossroads of culture, art, and energy that merits dedicated exploration. To treat it as a mere transit hub is to miss the essence of one of America’s most dynamic cities. We strongly recommend arriving two or three days early to immerse yourself in its distinct rhythm before your voyage begins.
The city’s identity is a rich tapestry woven from Latin American and Caribbean influences, most palpable in Little Havana. A walk down Calle Ocho is an immersion of the senses: the rhythmic click of dominoes from Máximo Gómez Park, the rich aroma of hand-rolled cigars, and the lively pulse of salsa music spilling from open doorways. The essential experience here is ordering a potent, thimble-sized *cafecito* and a guava-filled *pastelito* from a *ventanita* (a walk-up coffee window). It’s a simple, authentic ritual that connects you directly to the neighborhood’s soul.
For a completely different cultural current, head to the Wynwood Arts District. Once a warehouse district, its windowless facades have been transformed into a world-renowned outdoor art gallery. While the Wynwood Walls offer a curated collection of stunning murals, the true spirit of the neighborhood is found by wandering the surrounding streets, where nearly every surface is covered in vibrant, thought-provoking street art. It’s a dynamic, ever-changing landscape of creativity, complemented by independent galleries, craft breweries, and unique shops.
Of course, there is the Miami of postcards: South Beach. Its reputation is well-earned, and a visit is essential to understanding the city’s glamorous side. The Art Deco Historic District is a candy-colored architectural treasure, best appreciated on a morning walk along Ocean Drive before the crowds swell. The beach itself is a wide, beautiful expanse of white sand and turquoise water, perfect for an afternoon of sun and world-class people-watching. While the energy is high, it’s an iconic experience that defines a key part of Miami’s character.
For those seeking tranquility, Miami offers elegant escapes. The Vizcaya Museum & Gardens is a breathtaking Gilded Age estate that feels a world away from the modern city. This Italian Renaissance-style villa, with its opulent interiors and sprawling formal gardens on the shores of Biscayne Bay, offers a serene and fascinating glimpse into early 20th-century Florida. Another peaceful retreat is Key Biscayne. A short drive from the city center, Bill Baggs Cape Florida State Park provides a more natural beach experience, complete with a historic lighthouse you can climb for panoramic views of the Atlantic and the Miami skyline.
The city’s culinary scene is a direct reflection of its cultural diversity. Beyond the requisite Cuban sandwich (Versailles restaurant is an institution for a reason), you’ll find exceptional Peruvian ceviche, authentic Colombian arepas, and refined Haitian cuisine. The Design District and Brickell neighborhoods are home to world-class restaurants helmed by celebrated chefs, while a classic Miami experience involves indulging in seasonal stone crabs at Joe's Stone Crab in South Beach (open mid-October to mid-May).
**A Suggested Itinerary for Your Pre-Cruise Stay**
To make the most of your time, consider this unhurried two-day itinerary that balances culture, relaxation, and Miami’s signature style.
* **Day 1: Mainland Culture & Art**
Begin your day in Little Havana. Grab a *cafecito* and a pastry to fuel a walk down Calle Ocho, absorbing the sights and sounds. By late morning, make your way to the Wynwood Arts District. Spend a few hours exploring the Wynwood Walls and the surrounding street art, stopping for lunch at one of the neighborhood’s casual, creative eateries. For the evening, consider dinner in the sophisticated Brickell area, where you can enjoy waterfront dining with stunning views of the city lights.
* **Day 2: Coastal Glamour & Historic Elegance**
Dedicate your morning to South Beach. Take a leisurely stroll through the Art Deco district to admire the architecture, then find a spot on the sand to relax. In the afternoon, escape the heat and bustle with a visit to the magnificent Vizcaya Museum & Gardens. Allow at least two to three hours to explore the house and the stunning grounds. For your final evening, you can either embrace the vibrant nightlife with dinner in South Beach or opt for a more relaxed meal in the charming, historic neighborhood of Coconut Grove.
**Practical Considerations**
Miami is a large, sprawling city. The mainland (where downtown, Wynwood, and Little Havana are located) is connected to the barrier island of Miami Beach by a series of causeways. Ride-sharing services are the most efficient way to travel between neighborhoods. Allow ample time for travel, as traffic can be heavy. By investing a couple of days here, you don’t just start your vacation early—you add an entirely distinct and memorable destination to your journey.
Coco Cay, Bahamas
Let's be clear: Coco Cay is not a port for cultural immersion; it's a private island meticulously engineered for a perfect day of sun and fun. Think of it as a high-end water park and beach club rolled into one, accessible right off the ship. The island is divided into distinct zones, from the high-energy Thrill Waterpark with its impressive slides to the sprawling Oasis Lagoon, one of the largest freshwater pools in the Caribbean.
For those seeking relaxation, several white-sand beaches offer a classic tropical escape. If you're looking for a more exclusive, serene experience, the Coco Beach Club provides a quieter atmosphere with an infinity pool and overwater cabanas, available for an additional fee. While you won't find local markets or historical sites here, Coco Cay delivers exactly what it promises: a seamless, high-quality day of resort-style leisure and aquatic adventure.
At Sea - Cruising
San Juan, Puerto Rico
San Juan is one of the most rewarding and historically significant ports in the Caribbean, and its greatest asset is proximity. Your ship docks at the edge of Old San Juan, a 500-year-old walled city that is a destination in its own right. Forget the organized bus tours; this is a port best explored on foot.
Step off the ship and you are immediately immersed in the atmosphere of blue cobblestone streets and pastel-hued colonial architecture. Your primary objective should be exploring the two massive Spanish citadels that bookend the old city. Start with Castillo San Cristóbal, the largest Spanish fort in the Americas, then enjoy the scenic one-mile walk along the city wall to the iconic Castillo San Felipe del Morro, which has guarded the harbor entrance for centuries. The scale and preservation of these UNESCO World Heritage sites are genuinely impressive.
Beyond the forts, the joy of San Juan is in the wandering. Discover shaded plazas, artisan shops on Calle del Cristo, and the famous Fortaleza Street. For a taste of authentic Puerto Rican cuisine, find a local spot for *mofongo* (a savory dish of mashed plantains) or enjoy a classic piña colada at Barrachina, one of the bars that claims to have invented it. While the famous beaches of Condado and Isla Verde are an option, they require a taxi and can consume valuable time. For a port day, the tangible history, vibrant culture, and culinary delights within the city walls offer a more than fulfilling experience.
Charlotte Amalie, St. Thomas, U.S.V.I.
Charlotte Amalie is one of the Caribbean’s most dynamic and bustling ports, a place where vibrant commerce and stunning natural beauty exist side-by-side. While its reputation as a duty-free shopping mecca is well-earned, the true charm lies in knowing how to navigate its offerings.
The historic downtown is a compact grid of Danish colonial architecture, where 18th-century stone warehouses now house an extensive array of jewelry, liquor, and electronic stores. For a genuine sense of the old city, step away from the main thoroughfares and explore the quiet stone-paved alleys. A worthwhile challenge is the climb up the historic “99 Steps” (actually 103) for rewarding views over the harbor.
For many, the highlight of St. Thomas is escaping the city bustle. The Skyride to Paradise Point offers the definitive panoramic photograph of your ship in the turquoise harbor—it’s a tourist staple for good reason. Of course, the beaches are a primary draw. Magens Bay is the island’s most famous stretch of sand; it’s undeniably beautiful, but expect crowds and an entrance fee. For a different experience, consider Sapphire Beach for its excellent snorkeling right offshore or the more tranquil Lindquist Beach, a protected part of a nature park.
Practical Tip: Getting around is typically done via open-air “safari” taxis. These are multi-passenger trucks that operate on set routes with fixed, per-person fares. Confirm the price to your destination with the driver before you depart to ensure a smooth and enjoyable day exploring the island.
Royal Caribbean's Independence of the Seas
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
Prices below are for the full cruise including meals and evening entertainment
Balcony
Ocean View Stateroom with Balcony (2D)
Balcony staterooms have two twin beds that convert to a Royal King, a sitting area, a private balcony, and a private bathroom.
Call: 800-422-0711 and we'll find the best value for you.
BalconySpacious Ocean View Stateroom with Balcony (2B) Two twin beds that convert to Royal King, sitting area, private balcony and bathroom. Stateroom: 214 sq. ft. Balcony: 42 sq. ft.
BalconySpacious Ocean View Stateroom with Balcony (3B) Spacious Balcony staterooms have two twin beds that convert to a Royal King, a sitting area, a private balcony, and a private bathroom
BalconyOcean View Stateroom with Balcony (6D) Balcony staterooms have two twin beds that convert to a Royal King, a sitting area, a private balcony, and a private bathroom.
InsidePromenade View Interior Stateroom (2T) A view of the Royal Promenade with bowed windows, two twin beds that convert to Royal King and private bathroom
Suite/DeluxeOcean View Stateroom with Balcony (1D) Balcony staterooms have two twin beds that convert to a Royal King, a sitting area, a private balcony, and a private bathroom.
We're committed to finding the best value for you.
Suite/DeluxeGrand Suite - 2 Bedroom (GT) Grand Suites feature two bedrooms with two twin beds that convert to a Royal King (one room has third and fourth Pullman beds). There is a private balcony, two bathrooms, and a living area with a double sofa bed.
We're committed to finding the best value for you.
Suite/DeluxeJunior Suite (J4) Two twin beds that convert to Royal King, private balcony, sitting area (some with sofa bed) and private bathroom. Stateroom: 317 sq. ft. Balcony: 65 sq. ft.
We're committed to finding the best value for you.
Suite/DeluxeOwner's Suite - 1 Bedroom (OS) Owner's Suites feature a marble entry with door bell. There is a queen-size bed, and a bathroom with tub. The separate living area has a queen-size sofa bed.
We're committed to finding the best value for you.
Because this program is sailing soon, full payment of the fare is due at time of booking.
3rd/4th in Stateroom - Please call to secure the best possible pricing
Cruise pricing is presented per person, based double occupancy of the stateroom, following industry practice. Pricing presented above is listed accordingly to allow easy comparison for the stateroom categories displayed. Our agents always provide 'total cost' pricing disclosing all particulars before you make any commitment.
COMPETITIVE PRICING PROMISE: We will match any price currently offered by the cruise line; this promise includes their short-term, promotional rates. As a value-added organizer of meetings at sea, however, we do not seek to compete with 'cruise discounters,' 'travel clubs,' or 'distressed inventory' sales operations.
PRICING SUBJECT TO CHANGE:
Fares displayed above are subject to availabilty and to change until reserved with a deposit or full payment. While the fares listed can sell out (i.e. are "subject to availability"), they generally remain available until 90 days before sailing, at which time they convert to typically higher, market rates.
Market Rates offered directly by the cruise line and quoted by our agents are also subject to availability and to change at any time prior to depositing on your stateroom. Those rates are capacity and revenue controlled and can be withdrawn without notice.
CANCELLATION PENALTY POLICY WILL APPLY: We recommend Travel Insurance to protect your investment from unexpected, late cancellations.
Cruise Cancellation Policy:Late Cancellation policies vary by cruise line, itinerary and length of cruise. When reserving your stateroom, please congirm the policy applicable to this cruise with one of our agents.
Course Fee Cancellation Policy: 30+ days before sailing date - 75% Refund ; 7-29 days before sailing date - 50% Refund; Less than 7 days before sailing date - No Refund
FUEL SUPPLEMENT: During periods of unusual oil price volatility, cruiselines may implement a fuel surcharge at any time prior to sailing.
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
Simply provide a few short details about your trip
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
Cancelling your trip after unexpectedly becoming too sick to travel
Taking care of a sick or injured traveling companion
Having to end your trip early due to a family emergency
Dealing with a flight delay or cancellation
Needing to buy personal items if your luggage is lost or stolen
Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
A doctor says you or a traveling companion is too sick to fly
Your parent or child requires hospitalization
You need to attend the birth of a family member’s child
You have a traffic accident (not breakdown) on the way to the airport
A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
You have a covered illness or injury and a doctor says you must return home
A family member has a qualifying injury and needs your care
A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
You slip and break your ankle while sightseeing
You get food poisoning while sampling the local cuisine
You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
Medical triage with referrals to local prescreened medical providers
Ongoing medical monitoring
Payment guarantee
Emergency medical transportation
Additional services for travel-related emergencies can help with:
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7): 1-800-284-8300(within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands) 1-804-281-5700(outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.
The Mandarin Oriental, Miami is perfectly situated to allow guests to make the most of one of the world's most charismatic and exciting destinations. Whether you are traveling for business, leisure, or both, there's simply no better destination. Elegant, contemporary rooms and suites all feature private balconies with stunning views. A spa and lush open spaces allow for ultimate relaxation in this tranquil oasis, all with Miami's legendary vibrancy on its doorstep.
Miami starts here. Built around Henry Moore’s famous sculpture “The Spindle,” InterContinental Miami hotel lies along the downtown waterfront with the city’s business centers and famous beaches both within easy reach. To complement a premier hotel experience, you’ll find a one-of-a-kind schedule of events and bayside happenings including culinary pop-ups, salsa dancing, art shows, yoga, and so much more.
https://www.icmiamihotel.com/
Hampton Inn & Suites by Hilton Miami Airport South Blue Lagoon
777 NW 57th Ave, Miami, FL 33126
A Stone’s Throw from Miami’s Airport
This hotel is only 10 minutes from Miami Airport via a free shuttle that also serves Waterford Business Park at Blue Lagoon. Local bites are within walking distance and the hotel is within only 12 miles of the city center, Port of Miami, and Miami Beach. Wake up to a free hot breakfast and enjoy free WiFi, a fitness center, an outdoor pool, and a whirlpool!
http://www.hamptoninnmiamiairport.com/
Before and After your cruise
Things To Do in Miami
Miami needs no introduction. Florida's premier tourist destination could entertain a visitor for weeks on end, so deciding what to do during a short stay can be daunting. Here are a few experiences that we think would be worth your while:
Questions?
Call us at 800.422.0711 (US & Canada)
Or +1-727-526-1571
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
