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16th MEHS: Ethical Leadership & Team Building in Healthcare

7-Night Norwegian Fjords Cruise
Round-trip Southampton (London), England
July 12 - 19, 2026

Royal Caribbean's <em>Liberty of the Seas</em> — Royal Caribbean's *Liberty of the Seas*

COURSE CREDITS & HOURS

16 AMA PRA Category 1 Credits™
16 ACPE Credits
16.0 Contact Hours

COURSE FEES

Attendees	Registration Fee
(Cruise Pricing is Additional and Listed Separately)
Physicians, Psychologists, Psychiatrists, Dentists, Pharmacists, Healthcare Executives, and Faculty Seeking up to 16 CE Credits / CE Contact Hours	$995.00
Physician Assistants, Nurse Practitioners, CRNAs, Chiropractors, Physical/Rehab/Occupational/etc. Therapists, and other Non-Physician healthcare providers Seeking up to 16 CE Credits / CE Contact Hours	$795.00
Nurses, Nursing Home / Home Healthcare Practitioner, Residents, Current students, former students* of Dr. Chandra, BHAA Members *proof/verification required Seeking up to 16 CE Credits / CE Contact Hours	$595.00
Non-CE Earning: Faculty / Corporate Members to participate in the Academic Conference and can attend CE Sessions, but will not recieve CE Credit	$295.00
Non-CE Earning: Students / Guests to participate in the Academic Conference and can also attend CE sessions, but will not recieve CE Credit	$195.00

TARGET AUDIENCE

Physicians, Physician Assistants, Nurses, Nurse Practitioners, Pharmacists

PROGRAM PURPOSE

Pre-Conference Activity

All pre-registered CE attendees will receive at least six (6) hours of pre-conference study materials, including cases and assignments, at least two weeks prior to the cruise departure date. These materials will be discussed during Day 1 and/or Day 2 of the CE sessions.

Pre-Conference Self-Study Topics (Slides)

Self-Assessment Exercises for Different Cases Related to Ethical Scenarios
Ethical Dimensions: Self-Awareness of the Workplace Environment—and Its Impact on Patient Care
Employee Conflict Situations & Its Relationship with Patient Care
- Impact of Inter-Personal Conflict on Patient Care
- Correlation Between Conflict Situations and Organizational Complexity
- Factors That Trigger Conflict
- Conflict Between Different Types of Personnel:
  - Physician vs. Physician
  - Physician vs. Nurse
  - Nurse vs. Nurse
  - Department vs. Department
- Professional Disparagement and Its Impact on Patients and Care Delivery
Professional vs. Unprofessional Behavior
- Expectation of Professionalism From:
  - Healthcare Personnel Perspective
  - Patient Perspective
  - Family/Guardian/Caregiver Perspective
- Discrimination Issues:
  - Workplace Discrimination
  - Patient Discrimination

Time Allocated: 6 hours (Self-paced)

Day 1 (Face-to-Face) – Tuesday, July 14, 2026

Plan for the Day

Face-to-Face Session: 9:00 AM – 12:00 PM (3 hours)
Interactive Team-Based Activities/Exercises: 5 hours (Self-paced)
Teams will be assigned during the face-to-face session.

Session Outline

Course Overview & Expectations
- Introduction to the Course and Activities
- Discussion on Pre-Conference Materials (Slides, Cases, Assignments)
Topics for the Day
- Managing Communication
  - Ethical Dimensions of Appropriate Communication by Medical Office Staff
  - Value, Issues, and Challenges
  - Types of Communication
  - Non-Verbal Communication
  - Impact on Patient/Caregiver and Their Subsequent Relationships with Health Professionals
  - Cautions & Precautions
  - Case Study, Role-Playing Exercises, & Discussion
- Ethical Issues - 1: Patient Confidentiality & Consent
  - Potential Compromising Situations:
    - In Healthcare Institutions/Settings
    - By Health and Non-Health Personnel
    - In Other Social Settings
  - Examples & Interactive Cases
  - Differentiation Between Types of Consent & Assessing Consent Issues for Different Clients: Minors, Adults, and Elderly
  - Case Studies & Role-Playing Exercise
- Ethical Issues - 2: Gatekeepers for Ethical Integrity
  - Conflict of Interest
  - Whistleblower Protection
  - Impaired Healthcare Provider
  - Case Study & Discussion

Assignments

Assignments will be given at the end of the lecture.
Participants must complete them and be prepared to present on Saturday, July 18, 2026.
If needed, the key presenter will be available for guidance.

International Conference Presentation Session (Non-CE)

Time & Location: TBD (As needed)

Open to all registrants but does not earn CE credit.

Day 2 (Face-to-Face) – Saturday, July 18, 2026

Plan for the Day

Face-to-Face CE Session: 10:30 AM – 12:30 PM (2 hours)

Session Outline

Presentation & Discussion on Assignments
- Open discussions with participants
Topics for the Day
- Team Building & Leadership Strategies for Healthcare Professionals
- Team Building
  - Benefits of Building Effective Teams
  - Characteristics of Well-Performing Teams
  - Critical Factors of Productive Teams
  - Different Types of Leaders in Healthcare Organizations
  - Role of Leaders in Team Building
  - Case Studies, Role-Playing, & Discussion Related to Team Building
- Leadership Styles & Strategies in the Healthcare Environment
  - Different Leadership Styles
  - Strategies That Work or Fail in Healthcare Environments
  - Characteristics of Effective Leaders in Healthcare Organizations
  - Case Studies, Role-Playing, & Discussion Related to Leadership

Closing Remarks for CE Sessions

Final Thoughts & Open Discussion

IMPORTANT INFORMATION

PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!

BIAS FREE CME - No Commercial Support was provided for this CME activity.

Faculty

Ashish Chandra, MBA, PhD

Professor Ashish Chandra is a Professor of Healthcare Administration, College of Business at the University of Houston-Clear Lake (UHCL), Houston, Texas, USA where he also served as the Department Chair for over four years at UHCL. All together Dr. Chandra has over 20 years of university level teaching experience in the U.S. He is a well-recognized healthcare administration academician internationally and serves on the academic advisory board of several educational institutions in Turkey and India. He has also provided over a dozen Management Development Program, Faculty Development Programs, and professional consulting services to several healthcare and business organizations in the United States, India, Turkey, and aboard cruise ships. He actively served on the board of directors of several professional and community organizations in the United States. Over the past four years he has served as the Course Director and Speaker of five Continuing Education Programs for health professionals.

Dr. Chandra is a prolific researcher and has 75 publications in refereed journals, two edited books, ten book chapters, and over 250 publications in conference proceedings. He is an Executive Editor of the journal Hospital Topics (the oldest journal in healthcare administration field - almost 95 years in existence). He has served as the President of FOUR major international academic organizations - the Business and Health Administration Association; the Association of Collegiate Marketing Educators; the MBAA International; and the Federation of Business Disciplines. He has also served as the Program Chair of over a dozen major international conferences, held in U.S., India, Turkey, and U.K. as well as aboard cruise ships in the Caribbean, Alaska, Baltics, and Mediterranean.

Professor Chandra has received numerous awards and recognition related to teaching, research, and service throughout his career, including the 2017 Excellence in Teaching Award by the National Society for Leadership Success; 2015 Outstanding Professor Award given by the University of Houston - Clear Lake Alumni Association; 2012 American College of Healthcare Executives Service Award; 2011 Outstanding Educator Award from the Association of Collegiate Marketing Educators; to name a few. He also has the distinct honor of being the Commencement Speaker at the December 2018 graduation ceremony of the University of Houston – Clear Lake. The URL link to Dr. Chandra’s commencement speech is below. Please cue to minute 32 of the video link in case you just want to see Dr. Chandra’s speech.
URL to speech https://www.youtube.com/watch?v=HpwOooexSYA&t=2984s

Accreditation

	In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
	Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 16 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
	Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA). US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.
	Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 16 contact hours. Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity. Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 Credits ^TM as needed. Pharmacology credits are identified on individual activities.
	Royal College of Physicians and Surgeons of Canada: Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME’s “CME in Support of MOC” program in Section 3 of the Royal College’s MOC Program.
	College of Family Physicians of Canada (CFPC) The College of Family Physicians of Canada (CFPC) has a reciprocal credit reporting agreement with the American Academy of Family Physicians (AAFP). Prescribed credits can be claimed as the equivalent number of certified credits, and Elective credits can be claimed as the equivalent number of non-certified credits. Members of the CFPC may claim up to 50 credits per five-year cycle from Physician's Recognition Award (PRA) Category 1 credits. Any additional credits are eligible as non-certified credits.
	Credit Designation for Pharmacists: This knowledge-based activity is approved for 16 hours of pharmacy continuing education credit.

ITINERARY

DATE	PORT OF CALL	ARRIVE	DEPART
Sun Jul 12	Southampton (London), England	-	5:00 pm
Mon Jul 13	Bruges (Zeebrugge), Belgium	-	-
Tue Jul 14	At Sea - Cruising	10:00 am	7:00 pm
Wed Jul 15	Molde, Norway	9:00 am	-
Thu Jul 16	Olden, Norway	-	2:00 pm
Fri Jul 17	Stavanger, Norway	1:00 pm	7:00 pm
Sat Jul 18	At Sea - Cruising	-	-
Sun Jul 19	Southampton (London), England	5:30 am	-

PORTS OF CALL

Southampton (London), England

While your cruise documents say “Southampton (London),” let’s be clear: Southampton is the convenient gateway, but London is the unmissable main event. Treating this port as merely a place to embark or disembark would be a profound missed opportunity. As your advocates, we strongly encourage you to frame your voyage with a two or three-day stay in one of the world’s most dynamic cities. Samuel Johnson’s famous quip, "When a man is tired of London, he is tired of life," remains as true today as it was in the 18th century. A few days here will show you just how much life this incredible city offers.

**Crafting Your London Prelude (or Finale)**

Think of your time in London not as a layover, but as a distinct, curated chapter of your vacation. The city’s seamless blend of ancient history, contemporary culture, and culinary excellence provides the perfect bookend to a European cruise.

**Day 1: Icons, Royalty, and the West End**

Begin your adventure where London’s story is written in stone: the Tower of London. This nearly 1,000-year-old fortress is a masterclass in history. Arrive early to beat the crowds, witness the breathtaking Crown Jewels, and listen to the captivating, often grim, tales from the Yeoman Warders. From there, a short walk takes you to the iconic Tower Bridge. Afterwards, bypass the traffic and see the city from its historic highway, the River Thames. A Thames Clipper (part of the public transport network) offers a scenic and efficient ride to Westminster, where you’ll be greeted by the grandeur of the Houses of Parliament, Big Ben, and Westminster Abbey. In the evening, immerse yourself in the electric atmosphere of the West End. After a pre-theater dinner in vibrant Covent Garden, settle in for a world-class performance, whether it’s a long-running musical or a critically acclaimed new play.

**Day 2: Global Treasures and Culinary Exploration**

Dedicate your morning to one of the world's greatest repositories of human history, the British Museum. It’s vast, so be strategic: focus on unmissable artifacts like the Rosetta Stone, the Parthenon Marbles, and the Egyptian mummies. For lunch, head to the South Bank and dive into the glorious chaos of Borough Market. One of London's oldest food markets, it’s a sensory overload in the best possible way. Graze on artisanal cheeses, freshly shucked oysters, gourmet sausage rolls, and international street food. Properly fueled, you can spend the afternoon exploring the cultural riches of the South Bank, from the modern masterpieces at the Tate Modern to a glimpse of Elizabethan theatre at Shakespeare's Globe.

**Day 3: Neighborhood Charm and Refined Shopping**

London is a city of villages, each with its own distinct character. You might explore the pastel-hued townhouses and antique stalls of Notting Hill, or the stately elegance of Mayfair and St. James's. Of course, a visit to Buckingham Palace is a must, perhaps timing your visit for the Changing the Guard ceremony or, if traveling between July and September, booking a tour of the magnificent State Rooms. For an unparalleled shopping experience, look beyond the high street. The iconic mock-Tudor facade of Liberty London houses a beautifully curated collection of fashion and design, while the legendary food halls of Fortnum & Mason are a feast for the eyes and palate. For a more contemporary scene, the independent boutiques and flagship stores around Carnaby Street and Seven Dials offer a hipper, more localized feel.

**The Practicalities: Making it Effortless**

Connecting your London stay to your Southampton cruise is far simpler than you might imagine. The city’s transport network is superb.

* **Getting Around London:** The Underground, or "The Tube," is exceptionally efficient. Don’t bother with special passes; simply tap your contactless credit/debit card or mobile payment device on the readers to enter and exit the system. It’s seamless and calculates the best fare for you.
* **Airport to City:** From Heathrow, the Heathrow Express whisks you to Paddington Station in about 15 minutes. The newer Elizabeth Line is also an excellent, comfortable option. From Gatwick, the Gatwick Express arrives at Victoria Station in about 30 minutes.
* **London to Southampton Port:** This is the key connection. Direct and frequent trains run from London Waterloo station to Southampton Central, with a journey time of approximately 80-90 minutes. We recommend choosing a hotel near Waterloo for ultimate convenience. Upon arrival at Southampton Central, a short 5-10 minute taxi ride will take you directly to your cruise terminal.

For those who prefer a more direct, door-to-door experience, we work with an excellent private transfer service and can arrange everything for you. Let us help you design the perfect London stay—it will elevate your cruise from a great vacation to an unforgettable journey.

Bruges (Zeebrugge), Belgium

Let’s be perfectly clear: your ship docks in Zeebrugge, a major industrial port. The magic, however, lies a 25-minute drive away in Bruges, a city so perfectly preserved it feels like you’ve stepped into a medieval fairytale. This is the real destination, and it is absolutely worth the short journey.

Once in Bruges, a UNESCO World Heritage site, the city itself is the main attraction. The best way to orient yourself is with a canal boat tour, which offers a unique perspective of the stunning Gothic architecture and romantic stone bridges. Afterward, make your way to the Markt, the main square, dominated by the soaring Belfry tower. For those with good knees, the 366-step climb rewards you with panoramic views of the city’s rooftops.

Beyond the main squares, the true joy of Bruges is found in wandering its cobblestone lanes. Discover hidden courtyards, browse lace shops, and follow the scent of warm waffles. Of course, no visit is complete without indulging in world-class Belgian chocolate; we recommend seeking out a small, independent chocolatier for the most authentic pralines. For a relaxing break, find a cozy pub and sample a local Trappist beer. Bruges isn't about ticking off a long list of museums; it's about immersing yourself in an atmosphere that feels genuinely suspended in time. It’s a truly enchanting day trip.

At Sea - Cruising

Molde, Norway

Molde is a port where the surrounding landscape is the undeniable star. Known as the “City of Roses,” this small, pleasant town serves as your gateway to some of Norway’s most dramatic coastal scenery. The absolute must-do is the Varden viewpoint, a short drive from the port. From here, you’ll witness the legendary “Molde Panorama”—a staggering vista of 222 snow-dusted mountain peaks arrayed across the fjord. It’s a genuinely breathtaking sight that makes the stop worthwhile on its own.

For those seeking a world-class experience, Molde is the launching point for the Atlantic Ocean Road. This astonishing feat of engineering is a drive you will never forget, as the road leaps between islands via a series of spectacular bridges that curve and dip over the open sea. It’s one of the most beautiful drives on the planet and the premier excursion here. If you prefer to stay in town, the Romsdal Museum is an excellent open-air folk museum offering a walkable tour through the region’s architectural history. Molde is not a bustling city, but a peaceful base for experiencing raw, magnificent Norwegian nature.

Olden, Norway

Olden is less a destination in itself and more a breathtaking gateway to some of Norway’s most dramatic natural landscapes. The tiny village, home to a few hundred people, sits quietly at the head of the Nordfjord, completely dwarfed by the immense, green-shouldered mountains that rise from the water's edge.

The primary draw here is the journey to the Briksdal Glacier (Briksdalsbreen), a spectacular arm of the vast Jostedalsbreen ice cap. The trip inland is an experience, culminating in a walk or a ride on an electric "troll car" to a viewpoint of the glacier's blue-tinged icefall, which tumbles down a rugged valley into a milky-green lake.

For a different, equally stunning perspective, the nearby Loen Skylift offers a thrilling ascent to the top of Mount Hoven. In just five minutes, you are transported over 3,300 feet for panoramic views of the fjord, mountains, and valleys—a truly unforgettable vista. Alternatively, a more serene excursion to the emerald waters of Lovatnet (Loen Lake) reveals a place of profound beauty and poignant history. While Olden itself offers little more than a few souvenir shops, its true value lies in providing direct access to the raw, powerful, and accessible beauty of the Norwegian wilderness.

Stavanger, Norway

Stavanger presents a compelling duality: a charming, walkable city core that also serves as the gateway to some of Norway’s most dramatic fjord landscapes. Your ship docks just steps from Gamle Stavanger (Old Stavanger), a beautifully preserved settlement of 18th-century white wooden houses lining cobblestone lanes. It’s one of the most picturesque and accessible old towns in the country. A short walk away, the vibrant Øvre Holmegate, known as the 'street of colors,' offers a lively contrast with its brightly painted buildings housing independent shops and cafes.

The city itself holds noteworthy attractions, including the Stavanger Cathedral, Norway’s best-preserved medieval cathedral, and the surprisingly engaging Norwegian Petroleum Museum, which chronicles the industry that shaped modern Norway.

However, the main draw for many is the legendary Preikestolen (Pulpit Rock), a massive cliff with a flat top towering nearly 2,000 feet over the Lysefjord. It is essential to set realistic expectations for this excursion. Reaching the summit is not a casual walk; it is a strenuous, demanding 5-mile round-trip hike that takes 4-5 hours over steep, uneven terrain. This is a full-day commitment suitable only for physically fit individuals with proper hiking shoes. The reward is one of the most breathtaking views in the world. For those who prefer a less strenuous day or have limited mobility, a fjord cruise offers a fantastic alternative, providing spectacular views of Pulpit Rock from the water below. Stavanger excels by offering both a delightful urban experience and a launchpad for an unforgettable natural adventure.

Royal Caribbean's Liberty of the Seas

COMPETITIVE PRICING PROMISE: We Will Beat or Match the Cruise Line’s Fares and Promotional Offers. *

Prices below are for the full cruise including meals and evening entertainment

Balcony

Oceanview with Balcony (2D)
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom.

Stateroom: 188 sq. ft. Balcony: 46 sq. ft.

4,958.98
per person

Call: 800-422-0711
and we'll find the best value for you.

Balcony Spacious Oceanview with Balcony (1B)
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom.

Stateroom: 199sq. ft. Balcony: 42 sq. ft.

Call
800-422-0711
for Pricing

Balcony Oceanview with Balcony (1D)
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom.

Stateroom: 188 sq. ft. Balcony: 46 sq. ft.

Call
800-422-0711
for Pricing

Balcony Spacious Oceanview with Balcony (2B)
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom.

Stateroom: 199 sq. ft. Balcony: 65 sq. ft.

Call
800-422-0711
for Pricing

Balcony Spacious Oceanview with Balcony (3B)
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom.

Stateroom: 199 sq. ft. Balcony: 65 sq. ft.

Call
800-422-0711
for Pricing

Balcony Spacious Oceanview with Balcony (4B)
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom.

Stateroom: 199 sq. ft. Balcony: 65 sq. ft.

Call
800-422-0711
for Pricing

Balcony Oceanview with Balcony (4D)
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom.

Stateroom: 188 sq. ft. Balcony: 46 sq. ft.

Call
800-422-0711
for Pricing

Balcony Oceanview with Balcony (5D)
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom.

Stateroom: 188 sq. ft. Balcony: 46 sq. ft.

Call
800-422-0711
for Pricing

Balcony Spacious Oceanview with Balcony (6B)
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom.

Stateroom: 199sq. ft. Balcony: 65 sq. ft.

Call
800-422-0711
for Pricing

Balcony Oceanview Balcony with Balcony (6D)
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom.

Stateroom: 189 sq. ft. Balcony: 46 sq. ft.

Call
800-422-0711
for Pricing

Outside

Oceanview Stateroom (2N)
Two twin beds that convert to Royal King and private bathroom.

Stateroom: 180 sq. ft.

3,169.98
per person

Call: 800-422-0711
and we'll find the best value for you.

Outside Oceanview Stateroom (3N)
Stateroom for four people. Two twin beds that convert to Royal King, two pullman beds, and private bathroom.

Stateroom: 180 sq. ft.

Call
800-422-0711
for Pricing

Outside Oceanview Stateroom (4N)
Two twin beds that convert to Royal King and private bathroom.

Stateroom: 180 sq. ft.

Call
800-422-0711
for Pricing

Inside

Interior Stateroom (2V)
Two twin beds that convert to Royal King and private bathroom.

Stateroom: 150 sq. ft.

2,438.98
per person

Call: 800-422-0711
and we'll find the best value for you.

Interior Stateroom (4V)
Two twin beds that convert to Royal King and private bathroom.

Stateroom: 150 sq. ft.

1,542.98
per person

Call: 800-422-0711
and we'll find the best value for you.

Inside Interior Stateroom (3V)
Two twin beds that convert to Royal King and private bathroom.

Stateroom: 150 sq. ft.

Call
800-422-0711
for Pricing

Inside Interior Stateroom (6V)
Two twin beds that convert to Royal King and private bathroom.

Stateroom: 150 sq. ft.

Call
800-422-0711
for Pricing

Suite/Deluxe Grand Suite - 1 Bedroom (GS)
Marble entry. Room has two twin beds that convert to Royal King, private balcony, sitting area and private bathroom with tub.

Stateroom: 381 sq. ft. Balcony: 89 sq. ft.