Describe three new communication tools used when interviewing patients.
Associate nonverbal cues to their meaning.
Advanced Communication Skills
Apply three tools used for communicating topics that may be sensitive.
Recognize communication barriers and employ techniques to improve connection.
Intimate Partner Violence and Human Trafficking
Identify signs of Intimate Partner Violence and Human Sex Trafficking.
Apply communication tools to enhance victim disclosure.
Workshop on Breaking Bad News
Demonstrate a six-step communication tool used to deliver bad news.
Motivational Interviewing and the Science of Behavior Change
Demonstrate communication techniques used in Motivational Interviewing.
Apply new research techniques in Behavioral Science.
The Neuroscience of Anger and the Angry Patient Encounter
Describe 3 concepts in the neuroscience of anger.
Demonstrate the use of a communication tool to mitigate anger in others.
Navigating Difficult Conversations
Manage conversations when they become uncomfortable or difficult for oneself or others.
Identify tools that may enhance resilience when conversations are stressful.
IMPORTANT INFORMATION
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
BIAS FREE CME - No Commercial Support was provided for this CME activity.
Faculty
Shelley Ball, BA (HONS), JD, CERT. HUMAN RIGHTS
Principal, Shelsu Pacific Consulting Inc.
Appointed board member, Patient Care Quality Review Board, British Columbia
Previous senior in-house counsel, BC health regulation (dentistry, oral health, nursing and midwifery)
Shelley Ball BA (Hons), JD
Shelley is a lawyer and the principal of Shelsu Pacific Consulting Inc., in Vancouver, British Columbia, Canada, which provides sexual misconduct and bullying and harassment investigation services, as well as training and advising to public and private organizations, including unions.
She has served as senior legal counsel in health regulation and as the Director of Investigations at one of the largest universities in Canada. She was previously a litigation lawyer and the senior investigator for British Columbia's Independent Officer of the Legislature which oversaw deaths and injuries of children in the child welfare system. She is also experienced with investigating unidentified human remains and cases of presumed death for the provincial coroner.
She is an appointed member of the Patient Care Quality Review Board of British Columbia, and member of the Canadian Network for Agencies of Regulation's Education Planning Advisory Committee. For several years, she has been a pro-bono advisor for Forensic Guardians International, which provides dignified management of human remains during conflicts and emergencies. She was previously a mentor to law students with the Canadian Bar Association.
She is a subject matter professional in sexual misconduct and investigations, and often speaks internationally on those topics as well as trauma-informed and compassionate practice, risk and prevention. In 2023, she was nominated as one of Canada's 25 Most Influential Lawyers for her work in creating fair, impartial and trauma-informed institutional investigation systems.
Shelley holds a Bachelor of Arts degree in Criminology with First Class Honours, a Juris Doctor, and a Certificate in Human Rights Law for Education Professionals. She is also a certified and experienced restorative justice facilitator.
Monica Broome, MD, FACP, FAACH, FAMWA
Dr. Monica Broome Receives Exceptional Mentor Award from American Medical Women’s Association
International Speaker for Medicine, Law, and Business
Director Communication Skills Program
Vice Chair, Global Listening Centre
Deputy National Representative of the International Association for Communication in Healthcare for the US for 2018-2020
Master Trainer Institute of Healthcare Communications
Assistant Professor of Medicine
University of Miami Miller School of Medicine
Dr. Monica Broome is the Director of the new Communication Skills Program for University of Miami Miller School of Medicine. Her interest is in the neuroscience of communication specifically physician patient communication. The scope of this program includes the undergraduate, graduate, and faculty development levels.
Dr. Broome completed a three year fellowship under the Director of Education Development in the Department of Medical Education, University of Miami Miller School of Medicine. During her fellowship she completed programs in the Macy Institute for Health Communication Curriculum Development and is certified as a master trainer of the Institute for Healthcare Communication. Her scholarly work includes presentations and workshops nationally for the Association of American Medical Colleges, Society of General Internal Medicine, and Southern Group on Educational Affairs, and internationally for the European Association for Communication in Health Care, the International Conference on Communication in Healthcare, and the International Association of Law and Mental Health with the focus on communication skills training concerning conflict and bullying. She serves on the American College of Physicians Legislative Action Program for Health Care Reform and participated as a Florida delegate for Leadership Day in Washington DC. She servers on the Editorial Board of Medical Encounter, and Chaired the Committee on Communication and Technology for the 2006 American Academy on Communication in Healthcare Annual Research and Teaching Forum. Dr. Broome co-chaired the International Conference on Communication in Healthcare held in the USA in Miami, October 2009.
Dr. Broome, formerly Dr. Harris, is an alumnus of the University Of Miami School Of Medicine. Her specialty is Internal Medicine for which she has received recognition and accolades from colleagues and patients, including a service award from the State of Virginia Department of Disabled American Veterans. She was the Founder and former Medical Director of the Women’s Veterans Comprehensive Health Program, in Hampton Virginia. Dr. Broome was selected as one of the representatives from the state of Florida to participate in a National Summit on Women’s Veterans Health Issues at the White House which resulted in a position paper for Congress.
To continue her interest in promoting women’s health, Dr. Broome served on the Institutes for Women’s Health Education/Academic Training Subcommittee and currently serves on the Women in Academic Medicine at the University Of Miami Miller School Of Medicine. She is a Diplomat of the American Board of Internal Medicine, a Fellow in the American College of Physicians, and a Fellow of the American Academy of Communication in Healthcare.
Dr. Broome was recently appointed to serve for two years on the Introduction to Clinical Diagnosis Test Committee of the National Board of Medical Examiners, and concurrently for the United States Medical Licensing Examination. USMLE is the sole licensing examination for allopathic physicians in the United States.
Internationally, she was recently awarded Elsevier Journal Reviewer Recognition Outstanding Reviewer Status for their Journal Patient Education and Counseling. Dr. Broome has been appointed to serve as Deputy National Representative of the European Association on Communication in Healthcare. There are only two representatives for each member country. This nomination and appointment has special significance on a personal level as representatives are nominated by the votes of colleagues.
Dr. Broome is the Course Director of the new Bridge Course for the University Of Miami Miller School Of Medicine. This new program facilitates the integration of incoming medical students from International Medical University Malaysia.
Current projects include serving as Educational Director of Candid Conversations, training and e-learning program of the sexual health concerns of women patients; and developing wisdom in medicine by enhancing personal awareness in the aftermath of adverse outcomes. Dr. Broome teaches communication skills updates as faculty of the University at Sea.
New for 2020, Dr. Broome is named the National Co-Chair East Coast for the American Medical Women’s Association Physicians Against the Trafficking of Humans program.
Accreditation
In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 14 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).
Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 14 contact hours. Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.
Royal College of Physicians and Surgeons of Canada: Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME’s “CME in Support of MOC” program in Section 3 of the Royal College’s MOC Program.
Credit Designation for Pharmacists: This knowledge-based activity is approved for 14 hours of pharmacy continuing education credit.
Credit Designation for Dentists: Continuing Education, Inc. is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Continuing Education, Inc. designates this continuing dental education activity for 14 continuing education credits.
Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at www.ada.org/cerp.
ITINERARY
DATE
PORT OF CALL
ARRIVE
DEPART
Sun Mar 22
Miami, Florida
-
4:00 pm
Mon Mar 23
Nassau, Bahamas
8:00 am
6:00 pm
Tue Mar 24
Coco Cay, Bahamas
7:00 am
5:00 pm
Wed Mar 25
At Sea - Cruising Lectures 8:00 AM - 12:00 PM, 1:00 PM - 4:00 PM*
-
-
Thu Mar 26
San Juan, Puerto Rico
10:30 am
5:00 pm
Fri Mar 27
Puerto Plata, Dominican Republic
9:30 am
4:00 pm
Sat Mar 28
At Sea - Cruising Lectures 8:00 AM - 12:00 PM, 1:00 PM - 4:00 PM*
-
-
Sun Mar 29
Miami, Florida
6:00 am
-
*Tentative course schedule, actual class times may differ.
PORTS OF CALL
Miami, Florida
Miami is far more than a convenient departure point; it is a destination in its own right, a vibrant crossroads of culture, art, and energy that merits dedicated exploration. To treat it as a mere transit hub is to miss the essence of one of America’s most dynamic cities. We strongly recommend arriving two or three days early to immerse yourself in its distinct rhythm before your voyage begins.
The city’s identity is a rich tapestry woven from Latin American and Caribbean influences, most palpable in Little Havana. A walk down Calle Ocho is an immersion of the senses: the rhythmic click of dominoes from Máximo Gómez Park, the rich aroma of hand-rolled cigars, and the lively pulse of salsa music spilling from open doorways. The essential experience here is ordering a potent, thimble-sized *cafecito* and a guava-filled *pastelito* from a *ventanita* (a walk-up coffee window). It’s a simple, authentic ritual that connects you directly to the neighborhood’s soul.
For a completely different cultural current, head to the Wynwood Arts District. Once a warehouse district, its windowless facades have been transformed into a world-renowned outdoor art gallery. While the Wynwood Walls offer a curated collection of stunning murals, the true spirit of the neighborhood is found by wandering the surrounding streets, where nearly every surface is covered in vibrant, thought-provoking street art. It’s a dynamic, ever-changing landscape of creativity, complemented by independent galleries, craft breweries, and unique shops.
Of course, there is the Miami of postcards: South Beach. Its reputation is well-earned, and a visit is essential to understanding the city’s glamorous side. The Art Deco Historic District is a candy-colored architectural treasure, best appreciated on a morning walk along Ocean Drive before the crowds swell. The beach itself is a wide, beautiful expanse of white sand and turquoise water, perfect for an afternoon of sun and world-class people-watching. While the energy is high, it’s an iconic experience that defines a key part of Miami’s character.
For those seeking tranquility, Miami offers elegant escapes. The Vizcaya Museum & Gardens is a breathtaking Gilded Age estate that feels a world away from the modern city. This Italian Renaissance-style villa, with its opulent interiors and sprawling formal gardens on the shores of Biscayne Bay, offers a serene and fascinating glimpse into early 20th-century Florida. Another peaceful retreat is Key Biscayne. A short drive from the city center, Bill Baggs Cape Florida State Park provides a more natural beach experience, complete with a historic lighthouse you can climb for panoramic views of the Atlantic and the Miami skyline.
The city’s culinary scene is a direct reflection of its cultural diversity. Beyond the requisite Cuban sandwich (Versailles restaurant is an institution for a reason), you’ll find exceptional Peruvian ceviche, authentic Colombian arepas, and refined Haitian cuisine. The Design District and Brickell neighborhoods are home to world-class restaurants helmed by celebrated chefs, while a classic Miami experience involves indulging in seasonal stone crabs at Joe's Stone Crab in South Beach (open mid-October to mid-May).
**A Suggested Itinerary for Your Pre-Cruise Stay**
To make the most of your time, consider this unhurried two-day itinerary that balances culture, relaxation, and Miami’s signature style.
* **Day 1: Mainland Culture & Art**
Begin your day in Little Havana. Grab a *cafecito* and a pastry to fuel a walk down Calle Ocho, absorbing the sights and sounds. By late morning, make your way to the Wynwood Arts District. Spend a few hours exploring the Wynwood Walls and the surrounding street art, stopping for lunch at one of the neighborhood’s casual, creative eateries. For the evening, consider dinner in the sophisticated Brickell area, where you can enjoy waterfront dining with stunning views of the city lights.
* **Day 2: Coastal Glamour & Historic Elegance**
Dedicate your morning to South Beach. Take a leisurely stroll through the Art Deco district to admire the architecture, then find a spot on the sand to relax. In the afternoon, escape the heat and bustle with a visit to the magnificent Vizcaya Museum & Gardens. Allow at least two to three hours to explore the house and the stunning grounds. For your final evening, you can either embrace the vibrant nightlife with dinner in South Beach or opt for a more relaxed meal in the charming, historic neighborhood of Coconut Grove.
**Practical Considerations**
Miami is a large, sprawling city. The mainland (where downtown, Wynwood, and Little Havana are located) is connected to the barrier island of Miami Beach by a series of causeways. Ride-sharing services are the most efficient way to travel between neighborhoods. Allow ample time for travel, as traffic can be heavy. By investing a couple of days here, you don’t just start your vacation early—you add an entirely distinct and memorable destination to your journey.
Nassau, Bahamas
Nassau is a bustling hub, and your best day here requires a plan to navigate beyond the immediate, often-crowded port area. While it has its share of tourist traps, genuine Bahamian character is well within reach for those who know where to look.
For a dose of history, a short walk leads to the Queen's Staircase, a remarkable 66-step passage carved from solid limestone by enslaved people in the 18th century. It ascends to Fort Fincastle, which offers commanding views of the island. For a more refined local taste, the John Watling's Distillery on the historic Buena Vista Estate offers tours and tastings in a setting far removed from the downtown hustle.
If a classic beach day is your priority, we advise looking beyond the nearest options. A taxi to the quieter sands of Cable Beach or, for a more curated experience, a day pass to one of the major resorts on Paradise Island will provide the tranquil, turquoise-water escape you envision. These passes grant access to pristine private beaches and high-quality amenities, turning a potentially hectic port day into a truly relaxing one.
For the most authentic local flavor, take a taxi to Arawak Cay (known as 'The Fish Fry'). This is where Bahamians go for fresh conch salad, fried snapper, and a vibrant, casual atmosphere. It’s a world away from the port-side buffets and offers a true taste of the islands.
Coco Cay, Bahamas
Let's be clear: Coco Cay is not a port for cultural immersion; it's a private island meticulously engineered for a perfect day of sun and fun. Think of it as a high-end water park and beach club rolled into one, accessible right off the ship. The island is divided into distinct zones, from the high-energy Thrill Waterpark with its impressive slides to the sprawling Oasis Lagoon, one of the largest freshwater pools in the Caribbean.
For those seeking relaxation, several white-sand beaches offer a classic tropical escape. If you're looking for a more exclusive, serene experience, the Coco Beach Club provides a quieter atmosphere with an infinity pool and overwater cabanas, available for an additional fee. While you won't find local markets or historical sites here, Coco Cay delivers exactly what it promises: a seamless, high-quality day of resort-style leisure and aquatic adventure.
At Sea - Cruising
San Juan, Puerto Rico
San Juan is one of the most rewarding and historically significant ports in the Caribbean, and its greatest asset is proximity. Your ship docks at the edge of Old San Juan, a 500-year-old walled city that is a destination in its own right. Forget the organized bus tours; this is a port best explored on foot.
Step off the ship and you are immediately immersed in the atmosphere of blue cobblestone streets and pastel-hued colonial architecture. Your primary objective should be exploring the two massive Spanish citadels that bookend the old city. Start with Castillo San Cristóbal, the largest Spanish fort in the Americas, then enjoy the scenic one-mile walk along the city wall to the iconic Castillo San Felipe del Morro, which has guarded the harbor entrance for centuries. The scale and preservation of these UNESCO World Heritage sites are genuinely impressive.
Beyond the forts, the joy of San Juan is in the wandering. Discover shaded plazas, artisan shops on Calle del Cristo, and the famous Fortaleza Street. For a taste of authentic Puerto Rican cuisine, find a local spot for *mofongo* (a savory dish of mashed plantains) or enjoy a classic piña colada at Barrachina, one of the bars that claims to have invented it. While the famous beaches of Condado and Isla Verde are an option, they require a taxi and can consume valuable time. For a port day, the tangible history, vibrant culture, and culinary delights within the city walls offer a more than fulfilling experience.
Puerto Plata, Dominican Republic
Puerto Plata, nestled on the Dominican Republic’s lush Amber Coast, is a destination best suited for active travelers and nature enthusiasts. Its undeniable main event is the 27 Waterfalls of Damajagua, an exhilarating natural water park where you can hike, slide, and leap through a series of stunning cascades. It’s a genuinely memorable adventure, but be prepared for a physical challenge.
For an equally impressive but less strenuous experience, take the Teleférico—the only cable car in the Caribbean—to the summit of Mount Isabel de Torres. The panoramic views of the coastline are spectacular, and you can wander through the botanical gardens surrounding the iconic Christ the Redeemer statue.
Back in town, the 16th-century Fortaleza San Felipe offers a solid dose of colonial history right at the harbor’s edge. The city center itself has some charming Victorian architecture worth a brief stroll. For a true taste of the region, consider a tour and tasting at one of the local rum distilleries. While Puerto Plata isn't a sprawling metropolis, it offers a fantastic day of adventure and scenery for those ready to explore beyond the port.
Royal Caribbean's Symphony of the Seas
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
Prices below are for the full cruise including meals and evening entertainment
Balcony
Oceanview with Balcony (2D)
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
1,526.56 per person
Call: 800-422-0711 and we'll find the best value for you.
Oceanview with Balcony (4D)
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
1,252.56 per person
Call: 800-422-0711 and we'll find the best value for you.
BalconyUltra Spacious Oceanview with Large Balcony (1A) Two twin beds that convert to Royal King. Sofa converts to double, two Pullman beds, private bathroom and sitting area. Stateroom: 374 sq. ft. Balcony: 108 sq. ft.
BalconyOceanview with Large Balcony (1C) Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 182 sq. ft. Balcony: 80 sq. ft.
BalconyOceanview with Large Balcony (1D) Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
BalconyBoardwalk View with Balcony (1I) Two twin beds that convert to Royal King, boardwalk view balcony, sitting area, and a private bathroom. Stateroom: 274 sq. ft. Balcony: 73 sq. ft.
BalconyCentral Park View with Balcony (1J) Two twin beds that convert to Royal King, boardwalk view balcony, sitting area, and a private bathroom. Stateroom: 182 sq. ft. Balcony: 52 sq. ft.
BalconyOceanview with Large Balcony (2C) Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 182 sq. ft. Balcony: 80 sq. ft.
BalconyBoardwalk View with Balcony (2I) Two twin beds that convert to Royal King, boardwalk view balcony, sitting area, and a private bathroom. Stateroom: 274 sq. ft. Balcony: 73 sq. ft.
BalconyCentral Park View with Balcony (2J) Two twin beds that convert to Royal King, boardwalk view balcony, sitting area, and a private bathroom. Stateroom: 182 sq. ft. Balcony: 52 sq. ft.
BalconyOceanview with Balcony (3D) Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
BalconyBoardwalk View with Balcony (4I) Two twin beds that convert to Royal King, boardwalk view balcony, sitting area, and a private bathroom. Stateroom: 182 sq. ft. Balcony: 52 sq. ft.
BalconyOceanview with Balcony (5D) Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
BalconyOceanview with Balcony (6D) Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
BalconyOceanview with Balcony (7D) Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
BalconyOceanview with Balcony (8D) Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
Oceanview Stateroom (2N)
Two twin beds that convert to Royal King, private bathroom and sitting area. Stateroom: 179 sq. ft.
1,558.56 per person
Call: 800-422-0711 and we'll find the best value for you.
OutsideUltra Spacious Oceanview (1K) Two twin beds that convert to Royal King. Sofa converts to double, two Pullman beds, private bathroom and sitting area. Stateroom: 271 sq. ft. Note: This stateroom category when located on the bow, has an obstructed view.
OutsideOceanview Stateroom (4N) Two twin beds that convert to Royal King, private bathroom and sitting area. Most 4N Staterooms face the front of the ship and have the angled window (pictured), but some have the traditional porthole window. Stateroom: 179 sq. ft.
OutsideOceanview Stateroom (6N) Two twin beds that convert to Royal King, private bathroom and sitting area. Stateroom: 179 sq. ft. Please note that some staterooms in this class have obstructed views. Note: This stateroom category when located on the bow, has an obstructed view.
Interior Stateroom (4V)
Two twin beds that convert to Royal King, private bathroom and sitting area. Stateroom: 149 sq. ft.
1,033.56 per person
Call: 800-422-0711 and we'll find the best value for you.
InsideSpacious Interior (1R) Two twin beds that convert to Royal King. Sofa converts to double, two Pullman beds, private bathroom and sitting area. Stateroom: 260 sq. ft.
InsideCentral Park View Interior (1S) Two twin beds that convert to Royal King, boardwalk view, sitting area, and a private bathroom. Stateroom: 191 sq. ft.
InsideInterior with Virtual Balcony (4U) A high-definition screen that spans nearly floor to ceiling, providing real-time views of the ocean and destinations. Two twin beds that convert to Royal King, private bathroom and sitting area with sofa.
Suite/DeluxeSpacious AquaTheater Suite with Large Balcony - 2 Bedrooms (A1) Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Vanity with chair in each bedroom, living area with double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs. Stateroom: 823 sq. ft. Balcony: 772 sq. ft.
We're committed to finding the best value for you.
Suite/DeluxeAquaTheater Suite with Large Balcony - 2 Bedrooms (A2) Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Vanity with chair in each bedroom, living area with double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs. Stateroom: 823 sq. ft. Balcony: 772 sq. ft.
We're committed to finding the best value for you.
Suite/DeluxeSpacious AquaTheater Suite with Large Balcony -1 Bedroom (A3) Bedroom area with two twin beds that convert to Royal King. One bathroom with tub, large closets, sitting area with table and sofa bed. Private balcony with seating area and private dining. Stateroom: 562 sq. ft. Balcony: 589 sq. ft.
We're committed to finding the best value for you.
Suite/DeluxeAquaTheater Suite with Large Balcony -1 Bedroom (A4) Bedroom area with two twin beds that convert to Royal King. One bathroom with tub, large closets, sitting area with table and sofa bed. Private balcony with seating area and private dining. Stateroom: 562 sq. ft. Balcony: 589 sq. ft.
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Suite/DeluxeGrand Suite - 1 Bedroom (GS) Bedroom area with two twin beds that convert to Royal King. Full bathroom with tub and two sinks. Living room with sofa that converts to double bed. Private balcony with seating area and private dining. Stateroom: 371 sq. ft. Balcony: 105 sq. ft.
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Suite/DeluxeGrand Suite - 2 Bedrooms (GT) Two bedrooms with two twin beds that convert to Royal King and vanity with chair. Two Pullman beds in second room. Living area with double convertible sofa, marble entry, entertainment center, two bathrooms - master bath with tub. Private balcony with table and chairs. Stateroom: 580 sq. ft. Balcony: 238 sq. ft.
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Suite/DeluxeJunior Suite with Balcony (J3) Bedroom area with two twin beds that convert to Royal King. Full bathroom with tub. Sitting area with sofa. Private balcony. Stateroom: 287 sq. ft. Balcony: 80 sq. ft.
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Suite/DeluxeJunior Suite with Balcony (J4) Bedroom area with two twin beds that convert to Royal King. Full bathroom with tub. Sitting area with sofa. Private balcony. Stateroom: 287 sq. ft. Balcony: 80 sq. ft.
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Suite/DeluxeCrown Loft Suite (L1) Two-decks-high stateroom with panoramic views. Master bedroom with Royal King size bed and bath on second level. Bath with shower on main level. Private balcony with chairs, dining area with dry bar, table/desk. Living room sofa converts to double bed. Stateroom: 545 sq. ft. Balcony: 114 sq. ft.
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Suite/DeluxeCrown Loft Suite (L2) Bedroom area with two twin beds that convert to Royal King. One bathroom with tub, large closets, sitting area with table and sofa bed. Private balcony with seating area and private dining. Stateroom: 562 sq. ft. Balcony: 589 sq. ft.
We're committed to finding the best value for you.
Suite/DeluxeOwner's Suite (OS) Two twin beds that convert to Royal King. Private bathroom with tub and two sinks, marble entry, large closets, living area with table and sofa. Private balcony with table and chairs. Stateroom: 556 sq. ft. Balcony: 243 sq. ft.
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Suite/DeluxeRoyal Loft Suite (RL) Two-decks-high stateroom with panoramic views. On second level, master bedroom has a King size bed with Duxiana Mattress; bathroom with tub, shower, two sinks and bidet and a closet. On main level, second bedroom with closet and two twin beds that convert to Royal King; dining area with dry bar, living room with sofa that converts to double bed; bathroom with shower. Private balcony with whirlpool and dining area. Stateroom: 1,744sq. ft. Balcony (main level): 843 sq. ft.
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Suite/DeluxeUltimate Family Suite (RL-UFS) The new Ultimate Family Suite is two stories of awesome thrills on every level. Like your very own in-suite slide where there's never a line, an air hockey table, table tennis on your balcony and access to just about any video game you could want. Plus a separate master suite where parents can escape to serene amenities. Stateroom 1,134 sq. ft. Balcony: 212 sq. ft.
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Suite/DeluxeStar Loft Suite (TL) Two-decks-high stateroom with panoramic views. Master bedroom and bathroom on second level. Bedroom has a King size bed with Duxiana Mattress. Stairway to second level. Bathrooms with shower for two. Private balcony with dining area. Dining area with dry bar. Living room sofa converts to double bed. Closets on each level. Stateroom: 722 sq. ft. Balcony: 410 sq. ft.
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Suite/DeluxeVilla Suite - 4 Bedrooms (VS) Two Master bedrooms with King size bed with Duxiana Mattress. Two Master bathrooms with tub. Two bedrooms with two twin beds that convert to Royal King and two Pullman beds (one with bathroom). Guest bathroom with shower. Balcony with a whirlpool, dining area, and bar. Dining room with dry bar. Living room sofa converts to a double bed. Stateroom: 1,142 sq. ft. Balcony: 476 sq. ft.
We're committed to finding the best value for you.
Port Charges, Taxes & Fees of 186.56 are included in the per person fares displayed above.
A deposit of 250.00 per person is due to reserve your stateroom.
3rd/4th in Stateroom - Please call to secure the best possible pricing
Cruise pricing is presented per person, based double occupancy of the stateroom, following industry practice. Pricing presented above is listed accordingly to allow easy comparison for the stateroom categories displayed. Our agents always provide 'total cost' pricing disclosing all particulars before you make any commitment.
COMPETITIVE PRICING PROMISE: We will match any price currently offered by the cruise line; this promise includes their short-term, promotional rates. As a value-added organizer of meetings at sea, however, we do not seek to compete with 'cruise discounters,' 'travel clubs,' or 'distressed inventory' sales operations.
PRICING SUBJECT TO CHANGE:
Because this sailing is departing soon, no fares are displayed above; Call us to request a quote of current, market-rate fares. Those fares, the same as offered directly by the cruise line, are subject to change at any time until held with a deposit or full payment of the fare. Market rates are capacity and revenue controlled, do fluctuate, and can be withdrawn without notice.
CANCELLATION PENALTY POLICY WILL APPLY: We recommend Travel Insurance to protect your investment from unexpected, late cancellations.
Cruise Cancellation Policy:Late Cancellation policies vary by cruise line, itinerary and length of cruise. When reserving your stateroom, please congirm the policy applicable to this cruise with one of our agents.
Course Fee Cancellation Policy: 30+ days before sailing date - 75% Refund ; 7-29 days before sailing date - 50% Refund; Less than 7 days before sailing date - No Refund
FUEL SUPPLEMENT: During periods of unusual oil price volatility, cruiselines may implement a fuel surcharge at any time prior to sailing.
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
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Simply provide a few short details about your trip
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
Cancelling your trip after unexpectedly becoming too sick to travel
Taking care of a sick or injured traveling companion
Having to end your trip early due to a family emergency
Dealing with a flight delay or cancellation
Needing to buy personal items if your luggage is lost or stolen
Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
A doctor says you or a traveling companion is too sick to fly
Your parent or child requires hospitalization
You need to attend the birth of a family member’s child
You have a traffic accident (not breakdown) on the way to the airport
A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
You have a covered illness or injury and a doctor says you must return home
A family member has a qualifying injury and needs your care
A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
You slip and break your ankle while sightseeing
You get food poisoning while sampling the local cuisine
You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
Medical triage with referrals to local prescreened medical providers
Ongoing medical monitoring
Payment guarantee
Emergency medical transportation
Additional services for travel-related emergencies can help with:
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7): 1-800-284-8300(within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands) 1-804-281-5700(outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.
The Mandarin Oriental, Miami is perfectly situated to allow guests to make the most of one of the world's most charismatic and exciting destinations. Whether you are traveling for business, leisure, or both, there's simply no better destination. Elegant, contemporary rooms and suites all feature private balconies with stunning views. A spa and lush open spaces allow for ultimate relaxation in this tranquil oasis, all with Miami's legendary vibrancy on its doorstep.
Miami starts here. Built around Henry Moore’s famous sculpture “The Spindle,” InterContinental Miami hotel lies along the downtown waterfront with the city’s business centers and famous beaches both within easy reach. To complement a premier hotel experience, you’ll find a one-of-a-kind schedule of events and bayside happenings including culinary pop-ups, salsa dancing, art shows, yoga, and so much more.
https://www.icmiamihotel.com/
Hampton Inn & Suites by Hilton Miami Airport South Blue Lagoon
777 NW 57th Ave, Miami, FL 33126
A Stone’s Throw from Miami’s Airport
This hotel is only 10 minutes from Miami Airport via a free shuttle that also serves Waterford Business Park at Blue Lagoon. Local bites are within walking distance and the hotel is within only 12 miles of the city center, Port of Miami, and Miami Beach. Wake up to a free hot breakfast and enjoy free WiFi, a fitness center, an outdoor pool, and a whirlpool!
http://www.hamptoninnmiamiairport.com/
Before and After your cruise
Things To Do in Miami
Miami needs no introduction. Florida's premier tourist destination could entertain a visitor for weeks on end, so deciding what to do during a short stay can be daunting. Here are a few experiences that we think would be worth your while:
Questions?
Call us at 800.422.0711 (US & Canada)
Or +1-727-526-1571
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.