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Managing and Preventing Stress and Burnout for Healthcare Professionals

While Creating a Patient-Centered Care Environment

7-Night Norwegian Fjords Cruise
Round-trip Amsterdam, The Netherlands
July 27 - August 03, 2025
<em>Celebrity Eclipse</em>
Celebrity Eclipse

COURSE CREDITS & HOURS

14 AMA PRA Category 1 Credits™
14 ACPE Credits
14.0 Contact Hours

COURSE FEES

$995.00 for Physicians, Psychiatrists, Pharmacists, & Attorneys
$795.00 for Physician Assistants & Nurse Practitioners
$595.00 for Nurses, Students & Others

TARGET AUDIENCE

Physicians, Physician Assistants, Nurses, Nurse Practitioners, Pharmacists

PROGRAM PURPOSE

Physicians, nurses and support staff have numerous roles and responsibilities which facilitate patient care, satisfaction, and adherence. The presence of expanding technologies, notably electronic medical records, have put increasing demands on expertise as well as taking far more time. This makes it challenging to meet the important aspect of patient-centered care. Patients today can be difficult to manage, demanding, and often quote inaccurate information gleamed online. In addition, test results need to be presented in a timely manner while simultaneously requiring empathic skills when delivering bad news. While treatment advances have increased survival rates for many patients, explaining complex treatment regimens and the potential costs is time consuming and stressful.
With the recent WHO acknowledgement of burnout as a disease, more attention is being paid to the physical and psychological demands of being a healthcare professional. Physicians and nurses report increasing levels of job dissatisfaction, physical symptoms such as insomnia, headaches, fatigue, back and neck pain and gastrointestinal distress, and psychological symptoms such as anxiety, irritability, and depression.
  1. Recognizing and treating symptoms of burnout
    • List the physical, psychological and behavioral symptoms of burnout
    • Apply mind/body strategies to reduce/prevent burnout in clinicians as well as decreasing stress-related symptoms in both clinicians and patients
  2. Provide a patient-centered care experience
    • List examples of the concepts of patient-centered care and the strategies to optimize patient care through empathic communication, knowledge of how to handle difficult patients, and best methods on delivering bad news
  3. How to communicate with difficult patients
    • Apply techniques to manage difficult patients encountered in clinical practices focusing on empathic skills communication
  4. Counseling issues for delivering good and bad news
    • Develop and improve clinician skills when discussing test results with patients, with an emphasis on appropriate delivery of bad news
  5. Utilizing empathic communication with patients
    • Cite the research on empathic communication and methods of delivery
  6. Managing patient expectations
    • Identify techniques to improve overall patient care and delivery
  7. Models of practice and counseling interventions
    • Describe the most effective empirical counseling interventions
  8. Integrating mindfulness into one's daily life
    • Be able to initiate a personal mindfulness practice and have the skills to explain mindfulness to patients
  9. The impact of AI on the psychological care of patients
    • Discern the advantages and challenges of integrating AI into medicine and psychosocial care of patients

IMPORTANT INFORMATION

PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
BIAS FREE CME - No Commercial Support was provided for this CME activity.

Faculty

Alice D. Domar, PhD

Alice D. Domar, PhD

Chief Compassion Officer, Inception
Senior staff psychologist, department of Ob/Gyn, Beth Israel Lahey Heath
Associate Professor of Obstetrics, Gynecology and Reproductive biology, part-time, Harvard Medical School

Alice D. Domar, PhD is a pioneer in the application of mind/body medicine to women's health issues. She not only established the first Mind/Body Center for Women's Health, but also conducts ongoing ground-breaking research in the field. Her research focuses on the relationship between stress and different women's health conditions, and creating innovative programs to help women decrease physical and psychological symptoms.

Dr. Domar received her M.A. and Ph.D. in Health Psychology from Albert Einstein College of Medicine/Ferkauf School of Professional Psychology of Yeshiva University. Her post-doctoral training was at Beth Israel Hospital, Deaconess Hospital, and Children’s Hospital, all in Boston.

She has conducted research on infertility, breast cancer, menopausal symptoms, ovarian cancer, pregnancy, and premenstrual syndrome. Dr. Domar has earned an international reputation as one of the country's top women's health experts.

She is currently the Executive Director of the Domar Centers for Mind/Body Health, and the Director of Mind/Body Services at Boston IVF. She is an associate professor of Obstetrics, Gynecology, and Reproductive Biology, part-time, at Harvard Medical School, and a senior staff psychologist at Beth Israel Deaconess Medical Center.She is also the Chief Compassion Officer at Inception.

Dr. Domar has compiled an impressive list of accomplishments as a best-selling author, media authority and sought-after public speaker. She is the author of numerous books, including the national best seller “Self-Nurture”, and is on the advisory board for Parents Magazine. She was on the Board of Experts for ShareCare.com and was a columnist for Redbook and Health magazines. She was also a featured expert for LLuminari and on the online social health network BeWell.com. She served on the board of Resolve for ten years.

Three of her books have been finalists for the Books for a Better Life Award. She was also the Series Editor for a series of mind/body books by Harvard Medical Publications/Simon and Schuster. She is the narrator of the DVD’s “Stress and Relaxation Explained” and “Infertility Explained”, both of which won silver Telly Awards. Dr. Domar has appeared on the Today Show, Good Morning America, CBS This Morning, Dateline NBC, CNN, PBS, and the CBS and NBC Evening News, to name a few. She presents lectures and conducts workshops throughout the US and around the world and went on tour with Oprah in the spring of 2004 and 2005 with the LLuminari team. Dr. Domar was named to the prestigious list of 15 “Women to Watch in 2004” by Lifetime TV. Her seventh book, “Finding Calm for the Expectant Mom” came out in 2016.

Elizabeth Grill, PsyD

Elizabeth Grill, PsyD

Director of Psychological Services 
Ronald O. Perelman and Claudia Cohen Center for Reproductive Medicine
Associate Professor of Psychology
Departments of Obstetrics and Gynecology, Reproductive Medicine, and Psychiatry
Weill Medical College of Cornell University.
Assistant Attending Psychologist at New York-Presbyterian Hospital.

Dr. Elizabeth Grill is Director of Psychological Services and Associate Professor of Psychology at The Center for Reproductive Medicine at Weill Medical College of Cornell University. She is also an Assistant Attending Psychologist at New York-Presbyterian Hospital.

Dr. Grill is experienced as a health psychologist and medical researcher. Dr. Grill sits on several professional boards and is an editorial reviewer for peer reviewed journals.

She is the author of numerous articles and book chapters, has lectured worldwide to patient and medical audiences and has participated in media interviews.

Accreditation

Joint Accreditation

In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

 

Accreditation Council for Continuing Medical Education

Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 14 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
 

Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).

US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.

 

ANCC

Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 14 contact hours.
Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.

Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 CreditsTM as needed.  Pharmacology credits are identified on individual activities.

ROYAL COLLEGE MOC

 

Royal College of Physicians and Surgeons of Canada:
Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME’s “CME in Support of MOC” program in Section 3 of the Royal College’s MOC Program.

College of Family Physicians of Canada

 

College of Family Physicians of Canada (CFPC)
The College of Family Physicians of Canada (CFPC) has a reciprocal credit reporting agreement with the American Academy of Family Physicians (AAFP). Prescribed credits can be claimed as the equivalent number of certified credits, and Elective credits can be claimed as the equivalent number of non-certified credits.

Members of the CFPC may claim up to 50 credits per five-year cycle from Physician's Recognition Award (PRA) Category 1 credits. Any additional credits are eligible as non-certified credits.

Accreditation Council for Pharmacy Education

Credit Designation for Pharmacists: This knowledge-based activity is approved for 14 hours of pharmacy continuing education credit.

ITINERARY

DATE PORT OF CALL ARRIVE DEPART
Sun Jul 27 Amsterdam, The Netherlands - 5:00 pm
Mon Jul 28 At Sea - Cruising
Lectures 8:00 AM - 12:00 PM, 1:00 PM - 4:00 PM* 		- -
Tue Jul 29 Alesund, Norway 8:00 am 7:00 pm
Wed Jul 30 Olden, Norway 8:00 am 4:00 pm
Thu Jul 31 Molde, Norway 8:00 am 4:00 pm
Fri Aug 01 Stavanger, Norway 10:00 am 7:00 pm
Sat Aug 02 At Sea - Cruising
Lectures 8:00 AM - 12:00 PM, 1:00 PM - 4:00 PM* 		- -
Sun Aug 03 Amsterdam, The Netherlands 6:00 am -
*Tentative course schedule, actual class times may differ.

PORTS OF CALL

Amsterdam, The Netherlands - Amsterdam is a great city in which to discover the charms of northern Europe. The graceful canals of its central district are lined with beautiful gabled houses. It's many grand art museums display masterpieces of Rembrandt and Vermeer, and the largest collection of Van Gogh's work is found here. Fine food is also easy to find along with ample opportunities for shopping (including excellent vintage finds). This great city is well worth a day or two's stay before or after your cruise.

At Sea - Cruising - Cruising

Alesund, Norway - The picturesque Art Nouveau town of Älesund has a beautiful setting across several islands stretching out into the sea, and is situated at the very entrance to the world heritage listed Geirangerfjord. The town is also an excellent starting point for round trips to some of Norway's most popular tourist attractions. Ålesund is internationally renowned for its unique architecture in the Art Nouveau style. The town was devastated by fire a winter's night in 1904, laying 850 houses in ashes and leaving 10.000 people homeless. During a remarkably short period of time, the new Ålesund was rebuilt in the unique architectural style, especially significant from 1890-1910, with a myriad of turrets, spires and medieval ornaments. The Art Nouveau Centre portrays the town's unique position in Norwegian architectural history.

Olden, Norway - As well as being surrounded by immense natural beauty - think emerald lakes, towering mountains and cascading waterfalls - this fjord village of approximately 500 inhabitants once hosted American portrait and landscape artist John Singer Sargent (1856-1925), whose "Singerheimen" home is about a mile from the pier. Olden is mainly a gateway to outdoor activities, such as fishing or boating in the chilly teal-colored, glacier-fed waters of Oldevatnet Lake.

Molde, Norway - All of the stunning beauty you associate with Norway is on display in Molde, a city roughly 400 kilometers (240 miles) north of Bergen with white clapboard houses sitting alongside a sparkling fjord. On a clear day, more than 200 peaks are visible from this part of the Romsdal Peninsula. (The Varden Viewpoint, 10 minutes by car from the center of town, is the best place to take in the breathtaking panorama.) Even when the weather is less cooperative, there is plenty to do, with cozy cafés, boutiques selling woolen sweaters and the Romsdal Museum, an open-air folk museum where you can literally stroll through the region’s history and traditional homes. Molde is also one end of one of Norway’s most beautiful coastal drives, the Atlantic Ocean Road (in Norwegian, the Atlanterhavsvegen), which crosses spectacular bridges and a number of islands.

Stavanger, Norway - Perched on Norway's dramatic western coast, Stavenger is a city full of historic architecture, quaint cafes and ocean views. Check out Gamle Stavanger, the picturesque old town, where you'll find well-preserved wooden buildings dating back to the 18th century painted in unique pastel hues. Learn more about the Vikings at the Museum of Archaeology, or visit 12th-century Stavanger Cathedral — thanks to a series of rebuilding efforts over the years, it features architectural elements from Romanesque to ornate Baroque. Then, take the short trip to Prekestol, the "Preacher's Pulpit," a rocky natural viewing point overlooking Lyse Fjord.

Celebrity Eclipse

PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!

Request a Quote online or by voice at 800-422-0711 (US/Can) or direct/int'l tel: +1-727-526-1571.
COMPETITIVE PRICING PROMISE: We Will Beat or Match the Cruise Line’s Fares and Promotional Offers. *
STATEROOM DETAILS
PRICING PER PERSON

Prices below are for the full cruise including meals and evening entertainment

Balcony

Veranda Stateroom, V2 Veranda Stateroom (V2)
Indoor and outdoor space come together to create your private sanctuary at sea. Relax in a spacious stateroom and enjoy amenities that all contribute to your luxury experience. Your personal veranda lets you greet the day and enjoy fresh sea breezes. 192 sqft with 54 sqft veranda.  

2,134.75
per person

Price above includes Wifi and Drinks Package.

Call: 800-422-0711
and we'll find the best value for you.
AquaClass Stateroom, A2 AquaClass Stateroom (A2)
AquaClass Staterooms have world-class amenities included access to the specialty restaurant Blu, in-room health and wellness amenities, and complimentary bathrobes and slippers. 194 sqft with 54 sqft veranda. 

2,563.75
per person

Price above includes Wifi and Drinks Package.

Call: 800-422-0711
and we'll find the best value for you.
Concierge Class Stateroom, C2 Concierge Class Stateroom (C2)
Concierge Class staterooms include priority check-in and debarkation, destination seminar, and more. 192 sqft with 54 sqft veranda. 

2,338.75
per person

Price above includes Wifi and Drinks Package.

Call: 800-422-0711
and we'll find the best value for you.
Prime AquaClass Stateroom, A1 Balcony Prime AquaClass Stateroom (A1)
Prime Staterooms are located in the most desirable locations on the ship. AquaClass Staterooms have world-class amenities included access to the specialty restaurant Blu, in-room health and wellness amenities, and complimentary bathrobes and slippers. 192 sqft with 54 sqft veranda.
Call
800-422-0711
for Pricing
Prime Concierge Class Stateroom, C1 Balcony Prime Concierge Class Stateroom (C1)
Prime Staterooms are located in the most desirable locations on the ship. Sleeps 2-4. Studio, 1 bath. 192 sqft with 54 sqft veranda.
Call
800-422-0711
for Pricing
Deluxe Veranda Stateroom, DV Balcony Deluxe Veranda Stateroom (DV)
Ample indoor and outdoor space come together to create your private sanctuary at sea. Relax on your spacious veranda and enjoy amenities that all contribute to your luxury experience. Your personal veranda lets you greet the day and enjoy fresh sea breezes. Sleeps 2-4. 192 sqft. Larger veranda to stretch out.
Call
800-422-0711
for Pricing
Sunset Concierge Class Stateroom, SC Balcony Sunset Concierge Class Stateroom (SC)
Little details make a world of difference, and the meticulously thought-out Concierge Class staterooms are even better. With new services, amenities, and exclusive events, Concierge class will take your vacation to the next level. 192 sqft with 54 sqft aft-facing veranda. Priority Debarkation.
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800-422-0711
for Pricing
Sunset Veranda Stateroom, SV Balcony Sunset Veranda Stateroom (SV)
Sunset Veranda Staterooms are balcony staterooms located in the aft of the ship, each with its own private veranda to enjoy the beautiful sunsets. Sleeps 2-4. Square footage varies.
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Ultra Deluxe Veranda Stateroom, UV Balcony Ultra Deluxe Veranda Stateroom (UV)
Spacious staterooms located in the aft of the ship, each with its own extra-large private veranda to enjoy the beautiful sunsets. Two bedroom, one bath. Expanded living space and dining area. 575 sqft with 53 sqft veranda.
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Prime Veranda Stateroom, V1 Balcony Prime Veranda Stateroom (V1)
Indoor and outdoor space come together to create your private sanctuary at sea. Relax in a spacious stateroom and enjoy amenities that all contribute to your luxury experience. Prime Veranda staterooms are well-appointed, personal retreats located in the most desirable locations on the ship. Sleeps 2-4. 192 sqft with 54 sqft veranda.
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Outside

Ocean View Stateroom, O2 Ocean View Stateroom (O2)
The ideal place to unwind at sea, these perfectly indulgent spaces come furnished with a luxury king-sized mattress and everything else a modern traveler needs. 176 sqft. Large porthole window. 

2,029.75
per person

Price above includes Wifi and Drinks Package.

Call: 800-422-0711
and we'll find the best value for you.
Prime Ocean View Stateroom, O1 Outside Prime Ocean View Stateroom (O1)
Expansive views make Ocean View staterooms the ideal place to unwind at sea. These perfectly indulgent spaces come furnished with a luxury king-sized mattress and everything else a modern traveler needs. Prime Ocean View staterooms are well-appointed, personal retreats located in the most desirable locations on the ship. Sleeps 2-4. 176 sqft. Unique forward-facing window on higher decks.
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Inside

Inside Stateroom, I2 Inside Stateroom (I2)
Your escape at sea, inside staterooms offer ample living space, including a sitting area and a flat-screen TV. Each inside stateroom aboard the Celebrity Reflection includes world-class amenities. Prime Inside staterooms are well-appointed, personal retreats located in the most-desirable locations on the ship. 183 sqft. 

1,792.75
per person

Price above includes Wifi and Drinks Package.

Call: 800-422-0711
and we'll find the best value for you.
Prime Inside Stateroom, I1 Inside Prime Inside Stateroom (I1)
Your escape at sea, inside staterooms offer ample living space, including a sitting area and a flat-screen TV. Each inside stateroom aboard the Celebrity Reflection includes world-class amenities. Sleeps 2. 183 sqft.
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Port Charges, Taxes & Fees of 168.75 are included in the per person fares displayed above.

A deposit of 250.00 per person is due to reserve your stateroom.

3rd/4th in Stateroom - Please call to secure the best possible pricing

Cruise pricing is presented per person, based double occupancy of the stateroom, following industry practice. Pricing presented above is listed accordingly to allow easy comparison for the stateroom categories displayed. Our agents always provide 'total cost' pricing disclosing all particulars before you make any commitment.

COMPETITIVE PRICING PROMISE: We will match any price currently offered by the cruise line; this promise includes their short-term, promotional rates. As a value-added organizer of meetings at sea, however, we do not seek to compete with 'cruise discounters,' 'travel clubs,' or 'distressed inventory' sales operations.
PRICING SUBJECT TO CHANGE: Because this sailing is departing soon, no fares are displayed above; Call us to request a quote of current, market-rate fares. Those fares, the same as offered directly by the cruise line, are subject to change at any time until held with a deposit or full payment of the fare. Market rates are capacity and revenue controlled, do fluctuate, and can be withdrawn without notice.
CANCELLATION PENALTY POLICY WILL APPLY: We recommend Travel Insurance to protect your investment from unexpected, late cancellations.
Cruise Cancellation Policy:Late Cancellation policies vary by cruise line, itinerary and length of cruise. When reserving your stateroom, please congirm the policy applicable to this cruise with one of our agents.
Course Fee Cancellation Policy: 30+ days before sailing date - 75% Refund ; 7-29 days before sailing date - 50% Refund; Less than 7 days before sailing date - No Refund
FUEL SUPPLEMENT: During periods of unusual oil price volatility, cruiselines may implement a fuel surcharge at any time prior to sailing.

Chubb Travel Protection Overview

Please note, this insurance protection is available to the residents of the United States only,
 that coverage limits are per person and that limits can vary by State.

Standard Plan Benefits Travel Basics Travel Essentials Travel Choice
Trip Cancellation 100% of Trip Costs
($100,000 maximum)		 100% of Trip Costs
($100,000 maximum)		 100% of Trip Costs
($100,000 maximum)
Trip Interruption 100% of Trip Costs
($100,000 maximum)		 150% of Trip Costs
($150,000 maximum)		 150% of Trip Costs
($150,000 maximum)
Trip Interruption - Return Air Only $500 $750 $1,000
Trip Delay $500 ($100 per day) $750 ($150 per day) $1,000 ($200 per day)
Missed Connection NA $250 $500
Baggage & Personal Effects $750 ($50 deductible) $1,000 $2,500
Baggage Delay $200 $300 $500
Accident & Sickness Medical Expense* $15,000 ($50 deductible) $25,000 $50,000
Emergency Evacuation & Repatriation of Remains $150,000 $500,000 $1,000,000
Accidental Death & Dismemberment NA $10,000 $50,000
Assistance Services Included Included Included
Additional Benefits (if purchased within 15 days of Initial Trip Payment; Day 1 is the date the Intial Trip Payment is made)
Pre-Existing Medical Condition Exclusion Waiver Included Included Included
Trip Cancellation/ Interruption due to Financial Default Included Included Included
Accident Sickness Medical Expense Excess Coverage Primary Coverage Primary Coverage
Baggage & Personal Effects Excess Coverage Excess Coverage Primary Coverage
Flight Accident $25,000 $50,000 NA
Missed Connection NA Additional $250 Included in base plan
Optional Benefits (if selected byt the Applicant and required premium is paid)
Medical Coverage Upgrade Included in base plan Included in base plan Additional $50,000
including Emergency Evacuation* Additional $150,000 Additional $500,000 Included in base plan
Car Rental Collision Coverage $35,000 ($250 Deductible) $35,000 ($250 Deductible) $35,000 ($250 Deductible)
Flight Accident Amount selected up to $500,000 Amount selected up to $500,000 NA
*Coverage, pricing and availability may vary by state
*Additional Benefits change not available for CA, CO, KS, MN, MO, MT, NH, NY, PA, TX or WA residents at this time.

2518

Before and After your cruise

The Dylan

Keizersgracht 384, 1016 GB Amsterdam, Netherlands

Amsterdam’s Best Kept Secret

The Dylan Amsterdam is a stunning five-star boutique hotel located in a uniquely gorgeous historical building at the heart of the “9-streets” area on the prestigious “Keizersgracht” canal. It’s the ideal home base for those looking to discover the hidden treasures of Amsterdam’s past and present by foot or bike.

https://www.dylanamsterdam.com/

Hotel Estherea

Singel 303-309, 1012 WJ Amsterdam, Netherlands

Family Run for Over 80 Years

Guests at Hotel Estherea stay in a beautiful, historic building featured on UNESCO’s world heritage list. Enjoy a truly authentic Amsterdam ambiance in a beautiful seventeenth-century building along Amsterdam’s oldest canal: the Singel. None of the rooms or suites in this hotel are the same; each and every one of them has been uniquely designed and lovingly decorated. What is uniform, however, is the true family feeling, personal attention, service, authenticity and an eye for detail displayed by the staff.

https://www.estherea.nl/

Hotel Casa Amsterdam

Eerste Ringdijkstraat 4, 1097 BC Amsterdam, Netherlands

Away from the Ordinary

Hotel Casa is a vibrant space where everyone can feel at home. This hotel’s colorful design encourages its guests to stay young at heart, filled with curiosity and playfulness. Hotel Casa is located in up-and-coming Amsterdam-Oost, nestled among lots of bars, restaurants, boutiques, and the famous Amstel River.

https://hotelcasa.nl/

Before and After your cruise

Things To Do in Amsterdam

If you haven’t yet visited Amsterdam, you’re in for a treat. The Venice of the North is home to limitless experiences, and we’ve taken the time to hand-pick a few that we think you’ll enjoy:

Questions?
Call us at 800.422.0711 (US & Canada)
Or +1-727-526-1571
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

Contact Our Travel Agents to Book Now.

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