

OUR OFFICE HOURS
Mon-Fri 8:30am-6:00pm EST
Sat 10:00am-2:00pm EST
University at Sea™
5700 4th St. N.
St Petersburg, Florida 33703

Advances in the Management of Diabetes
Round-trip Civitavecchia (Rome), Italy
October 19 - 26, 2023
This conference has already sailed, but that doesn't mean you have to miss the boat! Click here to see our complete schedule of upcoming programs.

Faculty
Jennifer Trujillo, PharmD, FCCP, BCPS, CDCES, BC-ADM

Associate Dean for Education and Professor
Department of Clinical Pharmacy
CU Anschutz
Aurora, CO
Dr. Trujillo teaches in the Entry Level and the Distance Degree PharmD programs. Her primary area is diabetes. She is a course director of Pharmacotherapy 3 (PHRD 6095) and Advanced Diabetes Management (PHRD 7828). She serves as a faculty advisor for the Honor's Program Research Project. Dr. Trujillo also precepts 4th year APPE students (diabetes elective or academic elective) and PGY2 residents (diabetes elective).
Clinical/Research Interests:
Dr. Trujillo practices at The University of Colorado Center for Adult Diabetes Care and Research. The center's inter-professional team provides diabetes management and education to patients with both type 1 and type 2 diabetes. Clinical research areas of interest include inpatient and outpatient diabetes management and education. Dr. Trujillo also engages in educational research and the scholarship of teaching and learning, curricular development and assessment.
Education, Licensure & Certifications
- Doctor of Pharmacy, University of Arizona (1997)
- Pharmacy Practice Residency, Boston Medical Center, Boston, MA (1997-1998)
- Board Certified Pharmacotherapy Specialist (1999, 2006, 2013)
- Board Certified – Advanced Diabetes Management (2015, 2021)
- Certified Diabetes Care and Education Specialist (2010, 2015, 2021)
- American Association of Colleges of Pharmacy - Academic Leadership Fellows Program (2006-2007)
- University of Colorado, President’s Teaching and Learning Collaborative, 2011-2013, 2014-2015
Affiliations
- American Association of Colleges of Pharmacy (AACP)
- American College of Clinical Pharmacy (ACCP)
- American Pharmacists Association (APhA)
- Colorado Pharmacists Society (CPS)
- American Diabetes Association (ADA)
- Association of Diabetes Care and Education Specialists (ADCES)
- Rho Chi National Honor Society
- Phi Lambda Sigma Pharmacy Leadership Society (PLS)
- Board of Pharmaceutical Specialties (BPS)
Accreditation

- Session 1: 2 Contact Hours ACPE UAN 0741-0000-23-00x-L01-P, Activity: Application
- Session 2: 5 Contact Hours ACPE UAN 0741-0000-23-00x-L01-P, Activity: Application
- Session 3: 3 Contact Hours ACPE UAN 0741-0000-23-00x-L01-P, Activity: Application
Application for CME credit American Academy of Family Physicians (AAFP) is planned. AAFP Prescribed credit is accepted by the American Medical Association as equivalent to AMA PRA Category 1 Credits™ toward the AMA Physician's Recognition Award. When applying for the AMA PRA, Prescribed credit earned must be reported as Prescribed, not as Category 1.
ITINERARY
| DATE | PORT OF CALL | ARRIVE | DEPART |
|---|---|---|---|
| Thu Oct 19 | Civitavecchia (Rome), Italy | - | 8:00 pm |
| Fri Oct 20 | Naples, Italy | 7:00 am | 7:00 pm |
| Sat Oct 21 | At Sea - Cruising Educational Program 7:45AM - 1:30PM; 2:30PM - 4:00PM* |
- | - |
| Sun Oct 22 | Barcelona, Spain | 5:00 am | 6:00 pm |
| Mon Oct 23 | Palma De Mallorca, Spain Educational Program 4:00PM - 6:00PM* |
8:00 am | 4:00 pm |
| Tue Oct 24 | Provence (Marseille), France | 9:00 am | 6:00 pm |
| Wed Oct 25 | La Spezia, Italy | 8:30 am | 8:30 pm |
| Thu Oct 26 | Civitavecchia (Rome), Italy | 7:00 am | - |
| *Tentative course schedule, actual class times may differ. | |||
PORTS OF CALL
Civitavecchia (Rome), Italy
With time being the most valuable currency, a successful day in Rome means choosing a focus. Attempting to conquer everything results in a frantic blur. We recommend choosing one of two paths. The first is a deep dive into Ancient Rome: pre-book tickets to explore the staggering scale of the Colosseum, walk through the ruins of the Roman Forum where emperors once stood, and marvel at the architectural genius of the Pantheon. This area is largely walkable and provides a cohesive historical narrative.
Alternatively, focus on the grandeur of Vatican City. Stand in the embrace of Bernini's colonnades in St. Peter's Square and enter the breathtaking St. Peter's Basilica, a monument to faith and art. A visit to the Vatican Museums to see the Sistine Chapel is possible, but requires strict, timed-entry tickets and a significant time commitment that will likely preclude other sightseeing.
Whichever path you choose, build in moments for the simple Roman pleasures that give the city its soul. Find a small piazza, order a quick espresso at a bar, toss a coin in the Trevi Fountain, or savor a scoop of authentic gelato. For those who prefer to avoid the journey altogether, Civitavecchia itself offers a pleasant waterfront, a bustling market, and the impressive Forte Michelangelo, providing a relaxed, local Italian experience.
Naples, Italy
For most, the primary draw lies just outside the city: the astonishing ruins of Pompeii. Buried by Vesuvius in A.D. 79, this ancient city offers an unparalleled window into Roman life. We strongly recommend a guided tour here; the site is vast, and an expert can bring the silent stones of its villas, temples, and brothels to life. For a more intimate and often better-preserved alternative, consider nearby Herculaneum, which was entombed in mud rather than ash, preserving incredible details like wooden beams and mosaics.
If you prefer legendary beauty to ancient history, the Bay of Naples delivers. A hydrofoil can whisk you across the water to the glamorous Isle of Capri, famed for its dramatic Faraglioni rocks, chic boutiques, and the ethereal Blue Grotto (weather permitting). Alternatively, a drive along the coast brings you to Sorrento, a charming town perched on cliffs with stunning views and a more relaxed atmosphere, perfect for sipping limoncello and soaking in the scenery.
Should you choose to dive into Naples itself, be prepared for an intense and rewarding experience. The city’s historic center is a UNESCO World Heritage site, a labyrinth of narrow streets, hidden courtyards, and baroque churches. The National Archaeological Museum is an absolute must, housing the priceless mosaics, frescoes, and artifacts recovered from Pompeii and Herculaneum. And, of course, there is the pizza. This is its birthplace, and enjoying an authentic Neapolitan pizza is not just a meal, but a cultural imperative. Naples is gritty, loud, and utterly unforgettable—a port that rewards the curious traveler with an experience of raw, unfiltered Italy.
At Sea - Cruising
Barcelona, Spain
Alternatively, lose yourself in the Barri Gòtic (Gothic Quarter), a medieval labyrinth of narrow cobblestone streets opening onto sunlit plazas. Here, the serene Cathedral of Barcelona offers a tranquil counterpoint to Gaudí's exuberance. This historic heart of the city is also a hub for unique boutiques and artisan shops. For a sensory immersion into local life, navigate the famed Las Ramblas to the Mercat de la Boqueria, a kaleidoscope of fresh produce, cured meats, and bustling food stalls.
Art aficionados can delve into the formative years of a master at the Museu Picasso, housed in a series of medieval palaces. No visit is complete without indulging in the city's culinary scene. Duck into a neighborhood bar for authentic tapas and a glass of cava, savoring the flavors that define Catalan culture. While one day is merely an introduction, it’s enough to be thoroughly enchanted by Barcelona's artistic soul and zest for life.
Palma De Mallorca, Spain
The city's soul is the magnificent Catedral-Basílica de Santa María, 'La Seu.' This Gothic masterpiece dominates the waterfront, but its true marvel lies within: a modernist interior intervention by Antoni Gaudí, whose wrought-iron canopy hangs like a crown jewel over the altar. Its sheer scale and the way light filters through its massive rose window are truly breathtaking.
From the cathedral, lose yourself in the labyrinthine lanes of the Casco Antiguo (Old Town). Here, sandstone buildings hide tranquil courtyards, and the former maritime exchange, La Llotja, stands as a testament to the city's prosperous trading past. It’s a perfect area for aimless wandering, discovering small boutiques and authentic cafes.
For a commanding view of the city and the sweeping bay, a short taxi ride to the Castell de Bellver is well worth the effort. It’s one of Europe’s few circular castles, offering a unique perspective both architecturally and geographically. While the island's most famous beaches require more time than a port day allows, the city itself provides ample reward. Duck into a bakery for a spiral-shaped *ensaimada*, the classic Mallorcan pastry, or find a shaded plaza for a glass of local wine. The city is easily walkable, though the main cruise terminal is a fair distance from the center, making a shuttle or taxi a practical first step.
Provence (Marseille), France
For the definitive view, make the journey up to the Basilique Notre-Dame de la Garde. This Romano-Byzantine basilica, affectionately called "La Bonne Mère" (The Good Mother), offers breathtaking 360-degree panoramas of the city, the sea, and the surrounding islands. We recommend taking the tourist train or a taxi for the steep ascent to conserve time and energy. Back at sea level, lose yourself in Le Panier, the city's oldest quarter. Its maze of narrow, winding streets, ochre-colored buildings, and artisan workshops feels a world away from the grand 19th-century boulevards elsewhere.
Marseille also serves as the essential gateway to the broader Provence region. A popular day excursion leads to the elegant city of Aix-en-Provence, the refined counterpoint to Marseille's urban dynamism, known for its fountains, markets, and ties to the artist Cézanne. Alternatively, for a stunning natural escape, head to the charming fishing village of Cassis, the launching point for boat tours into the Calanques National Park—a series of dramatic limestone fjords with brilliant turquoise water. Whether you immerse yourself in the city's layered history or venture into the Provençal countryside, Marseille offers a rich and authentic experience.
La Spezia, Italy
On your first day, consider an immersive journey into the heart of the Renaissance. Florence is readily accessible via a direct train (approx. 2-2.5 hours) from La Spezia Centrale. This isn't a rushed highlights tour; it's a full day to engage with the city. Pre-book tickets to see Michelangelo’s David at the Accademia and the masterpieces of the Uffizi Gallery. With time on your side, you can wander across the Ponte Vecchio, climb Giotto's Bell Tower for panoramic views, and still have time for a leisurely lunch. The real luxury is the evening; enjoy an authentic Florentine dinner before catching a late train back, experiencing the city's magic after the day-trippers have departed. Alternatively, for a more focused day, the iconic sights of Pisa—the Leaning Tower, Cathedral, and Baptistery in the Piazza dei Miracoli—are just an hour away by train, leaving ample time to also explore the charming walled city of Lucca nearby.
Returning to La Spezia for the evening offers a wonderful contrast. This is your chance to live like a local. Take part in the evening *passeggiata* (stroll) along the palm-lined harbor, Passeggiata Costantino Morin. Find a small bar for an *aperitivo* and then seek out a trattoria for a true Ligurian dinner. This is the home of pesto, so trying fresh trofie pasta with the fragrant, basil-rich sauce is essential. Also look for fresh seafood, or regional specialties like *testaroli* pancakes or savory vegetable pies.
For your second day, the dramatic coastline of the Cinque Terre awaits. A short train ride from La Spezia Centrale is the most efficient way to hop between the five villages. Start in Riomaggiore, then perhaps hike a portion of the scenic trail or continue by train to Manarola for its classic postcard view. Vernazza’s harbor is a perfect lunch spot, while Monterosso al Mare offers the only significant stretch of beach. For a different perspective, a ferry from La Spezia’s harbor provides breathtaking views of the villages clinging to the cliffs. For those seeking similar beauty with fewer crowds, we recommend the ferry to Portovenere. This stunning village, with its Gothic church perched on a rocky headland and the colorful Doria Castle above, is a UNESCO site alongside the Cinque Terre but often feels more intimate.
Before departing, take time to appreciate La Spezia itself. The daily morning market in Piazza Cavour is a vibrant slice of local life, and the pedestrianized Via del Prione offers pleasant shopping. The Castello di San Giorgio, high above the city, provides a final, sweeping view of the Gulf of Poets—a fitting end to a rich, two-day immersion in the best of Italy.
Royal Caribbean's Symphony of the Seas
Request a Quote online or by voice at 800-422-0711 (US/Can) or direct/int'l tel: +1-727-526-1571.
nightly entertainment, resort features and all taxes.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.

Experience a spectacular view for a memorable vacation.
Spa Class Exclusive:
- Upgraded showerhead
- Luxurious bathrobe
- Daily refreshments
- Priority Embarkation/Debarkation
Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.

Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Vanity with chair in each bedroom, living area with double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs. Stateroom: 823 sq. ft. Balcony: 772 sq. ft.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.

Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Vanity with chair in each bedroom, living area with double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs. Stateroom: 823 sq. ft. Balcony: 772 sq. ft.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.

Bedroom area with two twin beds that convert to Royal King. One bathroom with tub, large closets, sitting area with table and sofa bed. Private balcony with seating area and private dining. Stateroom: 562 sq. ft. Balcony: 589 sq. ft.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.

Two bedrooms with two twin beds that convert to Royal King and vanity with chair. Two Pullman beds in second room. Living area with double convertible sofa, marble entry, entertainment center, two bathrooms - master bath with tub. Private balcony with table and chairs. Stateroom: 580 sq. ft. Balcony: 238 sq. ft.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.

Two-decks-high stateroom with panoramic views. Master bedroom with Royal King size bed and bath on second level. Bath with shower on main level. Private balcony with chairs, dining area with dry bar, table/desk. Living room sofa converts to double bed. Stateroom: 545 sq. ft. Balcony: 114 sq. ft.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.

Two-decks-high stateroom with panoramic views. On second level, master bedroom has a King size bed with Duxiana Mattress; bathroom with tub, shower, two sinks and bidet and a closet. On main level, second bedroom with closet and two twin beds that convert to Royal King; dining area with dry bar, living room with sofa that converts to double bed; bathroom with shower. Private balcony with whirlpool and dining area. Stateroom: 1,744sq. ft. Balcony (main level): 843 sq. ft.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.

The new Ultimate Family Suite is two stories of awesome thrills on every level. Like your very own in-suite slide where there's never a line, an air hockey table, table tennis on your balcony and access to just about any video game you could want. Plus a separate master suite where parents can escape to serene amenities. Stateroom 1,134 sq. ft. Balcony: 212 sq. ft.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.

Two-decks-high stateroom with panoramic views. Master bedroom and bathroom on second level. Bedroom has a King size bed with Duxiana Mattress. Stairway to second level. Bathrooms with shower for two. Private balcony with dining area. Dining area with dry bar. Living room sofa converts to double bed. Closets on each level. Stateroom: 722 sq. ft. Balcony: 410 sq. ft.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.

Two Master bedrooms with King size bed with Duxiana Mattress. Two Master bathrooms with tub. Two bedrooms with two twin beds that convert to Royal King and two Pullman beds (one with bathroom). Guest bathroom with shower. Balcony with a whirlpool, dining area, and bar. Dining room with dry bar. Living room sofa converts to a double bed. Stateroom: 1,142 sq. ft. Balcony: 476 sq. ft.
800-422-0711
for Availability and Pricing.
We're committed to finding the best value for you.
Port Charges, Taxes & Fees of 100.17 are not included in the per person fares displayed above.
A deposit of 250.00 per person is due to reserve your stateroom.
3rd/4th in Stateroom - Please call to secure the best possible pricing
Cruise pricing is presented per person, based double occupancy of the stateroom, following industry practice. Pricing presented above is listed accordingly to allow easy comparison for the stateroom categories displayed. Our agents always provide 'total cost' pricing disclosing all particulars before you make any commitment.
Course Fee Cancellation Policy: 30+ days before sailing date - 75% Refund ; 7-29 days before sailing date - 50% Refund; Less than 7 days before sailing date - No Refund
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
- Simply provide a few short details about your trip
- Review the available protection plans
- Enjoy the peace of mind you deserve
Why Protect your Trip?
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
- Cancelling your trip after unexpectedly becoming too sick to travel
- Taking care of a sick or injured traveling companion
- Having to end your trip early due to a family emergency
- Dealing with a flight delay or cancellation
- Needing to buy personal items if your luggage is lost or stolen
- Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
- A doctor says you or a traveling companion is too sick to fly
- Your parent or child requires hospitalization
- You need to attend the birth of a family member’s child
- You have a traffic accident (not breakdown) on the way to the airport
- A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
- You have a covered illness or injury and a doctor says you must return home
- A family member has a qualifying injury and needs your care
- A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
- You slip and break your ankle while sightseeing
- You get food poisoning while sampling the local cuisine
- You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
- Medical triage with referrals to local prescreened medical providers
- Ongoing medical monitoring
- Payment guarantee
- Emergency medical transportation
Additional services for travel-related emergencies can help with:
- Missed connecting flights
- Lost/stolen travel documents
- Pre-trip information
- Prescription replacements
Our Promise to You
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
File a ClaimIf you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.
Update Your Plan
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Manage My PlanAbout Allianz Global Assistance
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.
Call us at 800.422.0711 (US & Canada)
Or +1-727-526-1571
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
















