Dr. Monica Broome is the Director of the new Communication Skills Program for University of Miami Miller School of Medicine. Her interest is in the neuroscience of communication specifically physician patient communication. The scope of this program includes the undergraduate, graduate, and faculty development levels.

Dr. Broome completed a three year fellowship under the Director of Education Development in the Department of Medical Education, University of Miami Miller School of Medicine. During her fellowship she completed programs in the Macy Institute for Health Communication Curriculum Development and is certified as a master trainer of the Institute for Healthcare Communication. Her scholarly work includes presentations and workshops nationally for the Association of American Medical Colleges, Society of General Internal Medicine, and Southern Group on Educational Affairs, and internationally for the European Association for Communication in Health Care, the International Conference on Communication in Healthcare, and the International Association of Law and Mental Health with the focus on communication skills training concerning conflict and bullying. She serves on the American College of Physicians Legislative Action Program for Health Care Reform and participated as a Florida delegate for Leadership Day in Washington DC. She servers on the Editorial Board of Medical Encounter, and Chaired the Committee on Communication and Technology for the 2006 American Academy on Communication in Healthcare Annual Research and Teaching Forum. Dr. Broome co-chaired the International Conference on Communication in Healthcare held in the USA in Miami, October 2009.

Dr. Broome, formerly Dr. Harris, is an alumnus of the University Of Miami School Of Medicine. Her specialty is Internal Medicine for which she has received recognition and accolades from colleagues and patients, including a service award from the State of Virginia Department of Disabled American Veterans. She was the Founder and former Medical Director of the Women’s Veterans Comprehensive Health Program, in Hampton Virginia. Dr. Broome was selected as one of the representatives from the state of Florida to participate in a National Summit on Women’s Veterans Health Issues at the White House which resulted in a position paper for Congress.

To continue her interest in promoting women’s health, Dr. Broome served on the Institutes for Women’s Health Education/Academic Training Subcommittee and currently serves on the Women in Academic Medicine at the University Of Miami Miller School Of Medicine. She is a Diplomat of the American Board of Internal Medicine, a Fellow in the American College of Physicians, and a Fellow of the American Academy of Communication in Healthcare.

Dr. Broome was recently appointed to serve for two years on the Introduction to Clinical Diagnosis Test Committee of the National Board of Medical Examiners, and concurrently for the United States Medical Licensing Examination. USMLE is the sole licensing examination for allopathic physicians in the United States.

Internationally, she was recently awarded Elsevier Journal Reviewer Recognition Outstanding Reviewer Status for their Journal Patient Education and Counseling. Dr. Broome has been appointed to serve as Deputy National Representative of the European Association on Communication in Healthcare. There are only two representatives for each member country. This nomination and appointment has special significance on a personal level as representatives are nominated by the votes of colleagues.

Dr. Broome is the Course Director of the new Bridge Course for the University Of Miami Miller School Of Medicine. This new program facilitates the integration of incoming medical students from International Medical University Malaysia.
Current projects include serving as Educational Director of Candid Conversations, training and e-learning program of the sexual health concerns of women patients; and developing wisdom in medicine by enhancing personal awareness in the aftermath of adverse outcomes. Dr. Broome teaches communication skills updates as faculty of the University at Sea.

New for 2020, Dr. Broome is named the National Co-Chair East Coast for the American Medical Women’s Association Physicians Against the Trafficking of Humans program.

Shelley Ball BA (Hons), JD Shelley is a lawyer and the principal of Shelsu Pacific Consulting Inc., in Vancouver, British Columbia, Canada, which provides sexual misconduct and bullying and harassment investigation services, as well as training and advising to public and private organizations, including unions. She has served as senior legal counsel in health regulation and as the Director of Investigations at one of the largest universities in Canada. She was previously a litigation lawyer and the senior investigator for British Columbia's Independent Officer of the Legislature which oversaw deaths and injuries of children in the child welfare system. She is also experienced with investigating unidentified human remains and cases of presumed death for the provincial coroner.
She is an appointed member of the Patient Care Quality Review Board of British Columbia, and member of the Canadian Network for Agencies of Regulation's Education Planning Advisory Committee. For several years, she has been a pro-bono advisor for Forensic Guardians International, which provides dignified management of human remains during conflicts and emergencies. She was previously a mentor to law students with the Canadian Bar Association.
She is a subject matter professional in sexual misconduct and investigations, and often speaks internationally on those topics as well as trauma-informed and compassionate practice, risk and prevention. In 2023, she was nominated as one of Canada's 25 Most Influential Lawyers for her work in creating fair, impartial and trauma-informed institutional investigation systems.
Shelley holds a Bachelor of Arts degree in Criminology with First Class Honours, a Juris Doctor, and a Certificate in Human Rights Law for Education Professionals. She is also a certified and experienced restorative justice facilitator.